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WorksheetsLearner Support Services Quiz - Module 4
Total questions: 37
Worksheet time: 21mins
According to the text, learner support services are a critical component of:
Traditional classroom learning.
Open and distance learning.
On-the-job training.
Self-directed learning.
Tait's definition of student support emphasizes activities that complement:
Face-to-face lectures.
Mass-produced materials like printed course units.
Online forums.
Library resources.
Simpson differentiates learner support into which two categories?
Formal and informal.
Academic and non-academic.
Cognitive and affective.
Systematic and administrative.
Which of the following is an example of academic support, according to Simpson?
Giving information.
Exploring problems.
Explaining concepts.
Writing a reference.
Which of the following is an example of non-academic support, according to Simpson?
Feedback through assessment.
Developing learning skills.
Practical help to promote study.
Explaining the course.
Tait (2000) identifies which function of support services as facilitating learning through mediation of course materials?
Affective function
Systematic function
Cognitive function
Administrative function
Tait (2000) identifies which function of support services as providing a supportive environment and enhancing self-esteem?
Affective function
Systematic function
Cognitive function
Technical function
Which function of support services involves establishing effective administrative processes and information management systems?
Affective function
Systematic function
Cognitive function
Counselling function
Learners’ support services are defined as the range of (a) which complement the mass-produced materials in ODL.
According to Simpson, giving feedback to the individual on non-academic aptitudes and skills is part of (a) support.
According to Rumajogee (2002) and Nonyongo (2002), learner support services are typically classified into how many categories?
Two
Three
Four
Five
Which of the following is an example of a 'teaching and learning service'?
Career guidance
Tutorial marking and feedback
Information on fees
Peer support
What is the primary focus of academic support, according to Lee (2003)?
Providing financial aid
Facilitating collaborative learning and interactivity
Organizing social events
Managing administrative procedures
Which of the following is considered a 'social and personal support service'?
Administration of examinations
Internet and email support
Supply of high quality learning materials
Tutorial and counselling in person
Information support services include:
Pre-course study skills training.
Access to information technologies.
Pre-examination counseling.
Practical sessions for professional training.
Which type of support includes functions like admissions, registrations, and financial transactions?
Technical support
Library support
Administrative support
Counselling support
Monitoring the efficient operation of delivery media and offering technical assistance to learners falls under:
Library support.
Counselling support.
Technical support.
Academic Support
Helping learners understand matters related to curriculum, course content, and academic processes is the focus of:
Technical support
Library support
Counselling support
Administrative support
According to Rumajogee and Nonyongo, the three main classifications of learner support services are teaching and learning, social and personal, and ________ and ________.
(a)
(a) support addresses ways to improve communication skills and increase interactivity among learners.
Study centers of open universities are designed to provide:
Only academic support.
Only personal support.
Extensive modern and efficient student support services.
Primarily recreational activities.
In NOUN, study centers are typically headed by:
Clerical officers.
Senior academic staff.
Accountants.
Cleaners.
Which of the following is NOT a type of fee mentioned in the registration process?
Compulsory fees
Course registration fees
Accommodation fees
Examination fees
The orientation program is designed to:
Administer examinations.
Familiarize new students with study center operations and the university.
Organize field work.
Issue certificates.
Facilitation in NOUN refers to:
Online examinations.
Face-to-face interaction with facilitators.
Library research.
Administrative procedures.
The Directorate of Information Communication Technology (DICT) provides support for:
Only online registration issues.
A wide range of IT and communication facilities.
Only library services.
Only financial transactions.
Which of the following is a role of the Registry?
Organizing field work
Issuance of certificates
Providing counselling services
Conducting tutorials
According to the text, what are two key functions of the library in supporting students?
Providing financial aid and arranging social events
Information access and retrieval, and providing a study space
Administering examinations and issuing transcripts
Conducting research and publishing journals
The (a) is a program designed to familiarize new students with the study center operations and the university.
The (a) signs the provisional letter of admission issued to all students.
According to the passage, what is a major cause of high failure rates in open and distance learning systems?
Purely online learning materials
Lack of student support services
Extensive use of group projects
Mandatory attendance requirements
The text mentions that learners' support services can help mediate feelings of what in ODL students?
Excitement
Frustration
Isolation
Boredom
What is attrition in the context of open and distance learning?
The rate at which students improve their grades
The number of new programs offered each semester
The rate at which students drop out of their program
The cost of tuition and fees
Based on the passage, which of the following is NOT mentioned as a benefit of learners' support services?
Increased academic achievement
Reduced feelings of isolation
Improved social interaction among students
Lower dropout rates
Learners' support services are seen as crucial because they can have a ____ effect on student success.
Limited
Neutral
Cascading/Positive Spiral
Unpredictable
The passage defines (a) as the rate at which students discontinue their studies.
Learners' support services are credited with (a) the distance between learners and institutions.
