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PrettyLitter Shipping and Handling Quiz

Total questions: 18

Worksheet time: 9mins

Name
Class
Date
1.

What is the handling fee for orders under $25 at PrettyLitter?

a)

$1.99

b)

$0.99

c)

$2.99

d)

$3.99

2.

Which shipping carrier is used for shipping to Mexico?

a)

USPS

b)

DHL

c)

UPS

d)

FedEx

3.

What is the shipping fee for bulk orders of 8 to 12 bags?

a)

Standard shipping fee

b)

$8.00

c)

$4.95

d)

Free shipping

4.

Which of the following is NOT a reason for PrettyLitter's handling fees?

a)

Order processing

b)

Marketing expenses

c)

Labor costs

d)

Packaging costs

5.

What is the shipping fee for non-contiguous US states?

a)

$11.95

b)

$10u0.00

c)

It depends and is calculated at checkout

d)

Free shipping

6.

How many contiguous states does PrettyLitter offer free shipping to?

a)

45

b)

50

c)

48

d)

40

7.

What is the shipping rate for Canada based on?

a)

Customer's shipping address only

b)

Both weight and shipping address

c)

Weight of the package only

d)

Flat rate for all orders

8.

What should a customer do if they want to change their delivery address after shipping?

a)

Contact the courier

b)

Cancel the order

c)

Wait for the package to arrive

d)

Contact PrettyLitter directly

9.

FedEx Ground delivers packages to businesses or commercial addresses Monday–Friday. FedEx Home Delivery, delivers packages to residences every day of the week.

a)

TRUE

b)

FALSE

10.

FedEx Ground Economy's delivery timeframe:

a)
  • 2-7 Business Days

b)

1-7 days

c)

2-7 days

d)

1-5 business days

11.

FedEx Ground's delivery timeframe:

a)
  • 2-7 Business Days

b)

1-7 days

c)

2-7 days

d)

1-5 business days

12.

FedEx Home Delivery's delivery timeframe:

a)
  • 2-7 Business Days

b)

1-5 days

c)

2-7 days

d)

1-5 business days

13.

It is a company or service provider that is responsible for the transportation of goods or cargo from one location to another. Carriers handle the physical movement of shipments, often using a variety of transportation methods, such as:

  • Road (trucks, vans)

  • Air (airplanes, freight planes)

Sea (ships, contain

a)

Courier

b)

Carrier

c)

Logistics

14.



It typically do not offer door-to-door service, while couriers often do. In addition, carriers are less expensive than couriers, but they may take longer to deliver your package.


a)

Courier

b)

Carrier

c)

Logistics

15.

CA shipping rate is $8 fixed for all orders and Canada customers.

a)

TRUE

b)

FALSE

16.

What shipping partner ships orders in APO, FPO, Hawaii and Alaska orders?

a)

FEDEX

b)

USPS

c)

UPS

d)

ALASKA

17.

What province is NOT included in Canada's Major Provinces?

a)
  • Alberta

b)

Nova Scotia

c)
  • Ontario

d)
  • British Columbia


18.

What province is NOT included in Canada's Very Remote Provinces?

a)
  • Prince Edward Island


b)
  • Northwest Territories


c)
  • Yukon


d)
  • Nunavut