WorksheetsQuiz #2: Phlebotomy Past and Present
Total questions: 25
Worksheet time: 13mins
All health care workers should present an appearance that inspires confidence and a positive self-image.
True
False
Long nails can interfere with the use of gloves while performing procedures.
True
False
CPR stands for Compressions Per Respirations.
True
False
Personal characteristics are a part of the personality and are almost impossible to change.
True
False
Ethical Behavior encourages honesty and integrity in the professional environment.
True
False
A good time management plan will eliminate all stress and allow an individual to function efficiently.
True
False
The evidence that an individual has mastered fundamental competencies in his or her technical area is called
Certification
Esteem
Ethics
tort
A factor that contributes to the overall professional impression made by the phlebotomist is
Compassion
Self-confidence
Dependability
All of the above
Which of the following is improper telephone technique?
Listening and restating information
Putting an irritated caller on hold
Referring the caller elsewhere if uncertain
Taking notes as the caller is talking
Healthcare providers who do not recognize diversity are
Increasing innovation and teamwork
Promoting interpersonal relations
Risking a civil rights violation
The MD has ordered a blood test to check the WBC & RBC. What is the name of the test? (Abbreviations are acceptable)
CBC
MRI
X-ray
ECG
The medical term for her ability to walk without assistance is:
Ambulation
Paralysis
Hemiplegia
Quadriplegia
Lauren the phlebotomist in charge, is approached by an angry family member stating that they overheard some staff on the elevator laughing about a patient being kicked in the face by a donkey. What policy has the staff violated? What is a possible outcome of the violation?
The staff violated the confidentiality policy, and a possible outcome is disciplinary action.
The staff violated the safety policy, and a possible outcome is a safety audit.
The staff violated the attendance policy, and a possible outcome is a warning letter.
The staff violated the dress code policy, and a possible outcome is a change in uniform.
Name a type of chemistry test that is performed to determine if a patient has been using illegal substances?
Blood test
Toxicology test
Saliva test
Therapeutic Drug Screen
The doctor has ordered a CBC on a Meghan to determine her Hgb level. What does the color top tube is the phlebotomist going to use?
Red
Blue
Green
Lavender
All laboratories must meet CLIA standards. What does the abbreviation CLIA mean?
Clinical Laboratory Institute Administration
Calling Laboratory Individuals Accounts
Clinical Laboratory Improvement Amendments
Collecting Labs Inaccurately Account
Mr. Smith has been taking warfarin, a blood thinner, for several months. Which test will the doctor order to measure the effectiveness of the medication?
Pt
HGB
WBC
Vaccine
Delilah has found a mass in her breast tissue. The doctor will order what type of test to determine if the mass is cancerous?
Biopsy
Urinalysis
Culture and Sensitivity
Microbiology
The serology department in a clinical laboratory performs tests that
Assess blood clotting problems
Detect antigens and antibodies
Identify bacteria in body fluids
Daniel has a history of alcohol abuse. Lately he has been having an increase in bruising on his skin. What organ dysfunction is causing this bruising?
Kidney
Pulmonary
Cardiac
Liver
Sara has come in for an annual health screen and the results from her HgbA1C is 14. What disease will she be diagnosed?
hypertension
coronary artery disease
sickle cell
diabetes
The microbiology department in the laboratory performs
compatibility testing
culture and sensitivity testing
electrolyte monitoring
enzyme-linked immunoassay
The physician has ordered a PT and aptt test on a patient. What type of test are these?
coagulation
microbiology
urinalysis
chemistry
Which of the following is an example of maintaining patient confidentiality in the laboratory?
Discussing patient results with unauthorized staff
Leaving patient charts open in public areas
Posting patient names on social media
Only sharing patient information with authorized personnel
Which personal characteristic is most important for a phlebotomist when interacting with anxious patients?
Disorganization
Indifference
Compassion
Impatience
