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CRM Recurrent Training

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

The abbreviation CRM stands for:

a)

Company Resource Management

b)

Cockpit Resource Management

c)

Crew Resource Management

d)

Cabin Crew Resource Management

2.

The first CRM training was introduced in:

a)

1959

b)

1969

c)

1979

d)

1989

3.

The basic CRM model focusing on human factor in civil aviation is called:

a)

SHELL model

b)

RICE model

c)

DODAR model

d)

PIOSEE model

4.

What’s the biggest threat to a smooth flight?

a)

Weather, technical failure, or ATC delays

b)

A perfectly calm day… followed by complacency

c)

A crew that thinks "threat management" means ignoring problems until they go away

d)

That one passenger who presses the call bell every 3 minutes

5.

The CRM model used for description of hazards and the risk of potential accidents is called:

a)

Swiss cheese model

b)

Nigerian rice model

c)

English breakfast model

d)

Italian pasta model

6.

What is the most common reason humans make mistakes during flight operations?

a)

Poor eyesight and bad weather

b)

Because we’re not robots (yet)

c)

Distractions, fatigue, stress, and workload overload

d)

Because someone hid the coffee machine

7.

Letter "S" in SHELL model stands for:

a)

Science

b)

Soft skills

c)

Software

d)

Studies

8.

What’s the most dangerous thing in the cockpit?

a)

A low fuel warning

b)

An engine fire

c)

A coffee spill on the flight manual

d)

Two humans who think they’re both always right

9.

The CRM is defined as a management system which makes optimum use of all available resources to promote safety and enhance efficiency of flight operations. Which resources do we mean?

a)

Equipment, Procedures, People

b)

Software, Hardware, Environment. Lifeware

c)

Protection, Location, Water, Food

d)

Knowledge, Skills, Attitude

10.

What happens when everyone assumes someone else will speak up?

a)

Silence and awkward eye contact

b)

Smooth sailing

c)

Automatic flight to the correct destination

d)

Welcome to the land of “nobody said anything”