WorksheetsBusiness Card and Communication Quiz
Total questions: 40
Worksheet time: 13mins
Which is NOT correct statement about "Business Card"?
Height and age are necessary for good business card.
Business Card informs the detail's job and company's slogan.
Company's name and person's name are necessary for good business card.
Birthday and age are necessary for good business card.
Which is necessary for "Good Business Card"?
Fax number and birthday
Birthday and slogan
Company's name and Fax number
Slogan and height
What is the purpose of "Slogan"?
To advertise
To apply for job
To inform detail's job
To broadcast business card
What is the best answer when you start the business conversation from reading a business card?
Talking about company's logo and personal information
Talking about company's logo and slogan.
Talking about company's address and personal information
Talking about product's logo and slogan.
Which does NOT refer to "Office hours"?
Working hours
Business hours
Rush hours
Shopping hours
If you are on motorway and would like to go to Pattaya beach, you should _________.
take the Pattaya-Rayong
take the Pattaya-Rayong exit
take the Pattaya-Rayong off
get the Pattaya-Rayong off
Which statement is not in the company profile?
Mark Trading (MT) was founded in 2004.
Mark Trading (MT) is a member of the EU international logistic committee.
Mark Trading (MT) has the good environment in the workplace.
a and c are not correct.
Which is ordered from the highest to lowest position?
Chief executive officer, marketing manager, chairman, vice president, officer
Chairman, chief executive officer, vice president, marketing manager, officer
Chief executive officer, chairman, vice president, officer, marketing manager
Chairman, chief executive officer, marketing manager, vice president, officer
A: This is BB cosmetics. May I help you? B: ___________________________.
I bought a Retro liquid matte lipstick.
I am looking for Retro liquid matte lipstick.
I am interested in Retro liquid matte lipstick.
b and c are correct.
For inquiring an e mail, what is not important?
Details
Polite postscript
Company's location
Contact
He told me that he will _________you a call at 9 a.m.
make
give
get
call
Which is the best answering the phone?
Hi, I'm Mark.
Hello, I'm not Mark.
Hello, Mark's speaking
Hello, Mark's here.
Which is not asking a caller to wait a moment?
Hold on the line, please
Wait a second, please.
Hold it down, please.
Wait a minute, please.
John: Excuse me, I would like to see Peter. Secretary's Peter: I'm sorry. He is in the meeting now. John: __________________________
Can I leave a message?
Can I take a message?
Can I take your message?
Would you like to leave your message?
Which is NOT appropriate for putting someone on the hold?
Ask for the permission first from the caller.
Keep the caller on hold too long.
Let the caller know what is going on if it's too long.
Tell the caller to be on the hold with the polite sentences.
What is the best answer when you are about to finish your conversation with a caller on the phone?
Wait a second and put the phone down first.
Ask a caller to put the phone down first.
Wait for a caller to put the phone down first.
Put the phone down first.
(02)5536667 say __________________________
O two, five five three six six six seven
Zero two, fifty-five three six hundred, sixty-six seven
O two, double five three double six six seven
Zero two, double five three triple six seven
Which sentence is NOT correct? (Unit 2)
Please send him a text message.
Please send a text message to him.
I'm text messaging him.
I texted message him.
Which subjects must be in the employee handbook? (Unit 3)
Travel allowance, holiday, welfare, benefits and company's profile
Work record, overtime pay, hiring, recruitment, and salary management
Recruitment, profit record, overtime pay, and travel allowance
Discipline, penalty, welfare, benefits and profit record
Which choice use the word 'fee' in sentence correctly?
Our company should increase travelling fees for employees.
ACT company offers good fees and benefits for employees.
Fee is the important factors in employee engagement.
When you do the financial transactions online, fees will not be charged.
Which is not purpose of the "Orientation"?
To see around the office
To arrange the meeting
Which is not purpose of the "Orientation"?
To see around the office
To arrange the meeting
To introduce the new employee to other staff members.
To inform the company' rules, regulations and benefits.
Which is not the public holidays?
Labor Day
New Year's Day
Valentine's Day
Coronation Day
________________ is/are the holiday that called "Observance" (Unit 3)
Teacher's Day
National Children's day
Christmas Day
a and b are correct.
Which sentence is mentioned incorrectly?
Public holidays and observance are not the same.
National Children's day is the observance.
Taking day off means public holidays.
Sick leave needs medical certificate
Which taking days off are included in the paid leave?
Military leave, business leave, and ordination leave
Business leave, maternity leave and working leave
Bereavement leave, travelling leave and sick leave
Travelling leave, working leave and military leave
__________leave is available for male employees only.
Vacation
Military
Ordination
b and c are correct.
Shift work table for employees is shown in _____________.
Employee's business card
Employee's handbook
Employee's schedule
Employee's calendar
Which is the best meaning of "employee benefits"
They are financial aid that the company provides to employees.
They are financial aid that the company provides to customers.
They are financial aid and others benefit that the company provides to employees.
They are financial aid and others benefit that the company provides to customers.
Which is not related to "employee benefits?
Health check and dental check
Employee Referral Bonus
Salary
Educational Reimbursement
John: What is your schedule today?
I miss an appointment with a client
I have an appointment a client
I cancel an appointment with a client
I postpone an appointment with a client
Which sentences has different meaning from the other?
I postpone an appointment with the dentist.
I cancel appointment with the dentist.
I keep an appointment with the dentist.
I miss an appointment with the dentist.
Which sentence suggest that a schedule has been changed?
I can't come on Monday. How about Tuesday?
Monday afternoon suits me.
Yes, tomorrow morning is fine.
Sure, I can see you at four o'clock.
Emma: __________________________
Friday suites me.
Can I make an appointment for Friday?
Are you available now?
I don't think I can come on Friday morning.
Charles: Are you available on tomorrow morning? I would like you to explain the new project' expenses again.
Nan: Sorry, I won't be available at that time. _______________ ?
That time is fine.
What about tomorrow afternoon
How about tomorrow afternoon
Am I available at tomorrow afternoon
Which one is written incorrectly?
She made an appointment this Tuesday at 8 a.m.
I will meet my client in two hours.
My secretary will go to see a client, instead me tomorrow.
I have an appointment to see my customer on Tuesday
We always have special dinner _______ Christmas day.
in
for
on
at
Frank: Hello, Jenny. This is Frank. Per our appointment, I'm sorry to tell you that I have a conflict on Tuesday. ___________________________ ?
Can I reschedule for Wednesday morning
Could I see you
Can I keep an appointment next Tuesday
Can I confirm an appointment on Tuesday
Which is NOT true about "arranging a meeting"?
We can make an appointment for a meeting by e-mail.
It is normal to postpose or cancel a meeting.
Arranging a meeting cannot be cancelled.
All are not true.
Which is the purpose of internal communication?
To inform the general information
To express thankful feelings
To invite staff to join activities
All are correct.
