WorksheetsMarketing Principles
Total questions: 50
Worksheet time: 25mins
Which of the following is NOT a challenge presented by the product life cycle that a firm must face?
All products eventually decline.
Changing tastes, technologies, and competition affect the marketing of the product as it passes through life-cycle stages.
A firm must be good at developing new products to replace aging ones.
A firm must be good at adapting its marketing strategies.
It is difficult to plot the stages as a product goes through them.
What are the two ways that a company can obtain new products?
line extension and brand management
internal development and brand management
new-product development and acquisition
service development and product extension
market mix modification and research and development
Which of the following is NOT a potential reason for a new product to fail?
an underestimated market size
a poorly designed product
an incorrectly positioned product
higher than anticipated costs of product development
ineffective advertising
Your firm added three new products earlier this year to increase variety for customers. Two of them failed to reach even minimal sales. Which of the following is LEAST likely to have been the cause of their failure?
The products were priced too high.
The products were advertised incorrectly.
Competitors fought back harder than expected.
Research was too extensive.
The product launch was ill-timed.
New-product development starts with ________.
idea generation
idea screening
concept development
concept testing
test marketing
Your company decides to use only internal sources for developing new-product ideas. Which of the following would NOT be consulted?
executives and professionals
company records and data
intrapreneurial programs
suppliers
salespeople
Which of the following is NOT a recommended method for companies to tap into their customers as sources for new-product ideas?
analyzing customer complaints and questions
relying heavily on customers to know what types of technical products they need
working alongside customers to get ideas and suggestions
turning customers into co-creators
putting customer-created products on the market
Your firm asks you to consult external sources for new-product ideas. All of the following are common external sources EXCEPT ________.
customers
suppliers
competitors
trade shows and magazines
the firm's executives
Which of the following is the practice of inviting broad communities of customers, employees, independent researchers, and members of the public into the new-product innovation process?
brainstorming
idea screening
crowdsourcing
outsourcing
concept testing
The purpose of idea generation is to create a ________ number of ideas. The purpose of succeeding stages is to ________ that number.
small number; reduce
small number; increase
large number; increase
large number; reduce
limited number; sustain
The owners of GrayBerry Gifts have just brainstormed a large number of ideas for adding new products and services after visiting several buying fairs. The owners will begin the first idea-reducing stage, called ________, to arrive at a realistic number to adopt.
business analysis
idea generation
concept testing
idea screening
concept development
A detailed version of a new idea stated in meaningful customer terms is called a ________.
product idea
product concept
product image
product proposal
product movement
________ calls for testing new-product concepts with groups of target consumers.
Concept development
Concept testing
Idea generation
Idea screening
Test marketing
With what groups do firms conduct concept testing for new products?
suppliers
employees
target customers
manufacturers
competitors
After concept testing, a firm would engage in which stage in developing and marketing a new product?
idea screening
marketing strategy development
business analysis
product development
test marketing
Once managers of The Grecian Urn have decided on their
product concept and marketing strategy, they can evaluate the business
attractiveness of the proposal in the ________ stage of the new-product
development process.
business feasibility
feasibility study
business analysis
product acceptance
concept testing
In the ________ stage of new-product development, products undergo rigorous tests to make sure that they perform safely and effectively or that consumers will find value in them.
business analysis
idea generation
concept development and testing
product development
marketing mix
In a ________, new products and marketing tactics are tested among specifically identified groups of customers and stores.
controlled test market
simulated test market
standard test market
random test market
single-city test market
In a ________, new products and marketing tactics are tested online in a virtual shopping environment.
controlled test market
simulated test market
standard test market
random test market
single-city test market
Bonneville Communications is concerned about test marketing its new device. Which of the following is NOT a disadvantage of test marketing that would likely concern Bonneville Communications?
Test marketing costs can be high.
It can take a lot of time to test market.
Test marketing allows time for competitors to spy and gain advantages.
People who are surveyed tend to tell less than the truth.
Test marketing does not guarantee success.
Under what circumstances might it be wise for a company to do little or no test marketing?
when a new product requires a major investment
when management is not sure of the product
when management is not sure of the marketing program
when the product has no substitutes and is new in its category
when the costs of developing and introducing the product are low
Many marketers are now using new interactive technologies, such as Frito-Lay's online virtual convenience store, to reduce the cost of ________.
concept development
concept testing
commercialization
product development
test marketing
The major purpose of test marketing is to provide management with the information needed to make a final decision about ________.
how to develop a market strategy
which market to compete in
whether to launch the new product
how to compete in the market
how long to compete in the market
Introducing a new product into the market is called ________.
test marketing
new product development
experimenting
commercialization
marketing development
________ is the product life cycle period when sales fall off and profits drop.
Introduction
Growth
Maturity
Decline
Development
Increasing profits will most likely occur at which stage of the PLC?
introduction
maturity
growth
decline
product development
Which stage in the PLC is characterized by rapid market acceptance and increasing sales?
introduction
maturity
growth
decline
product development
Some products that have entered the decline stage have been cycled back to the growth stage through ________.
promotion or repositioning
concept testing
business analysis
innovation management
customer-centered product development
All of the following are stages in the PLC EXCEPT ________.
introduction
growth
maturity
adoption
decline
Which of the following CANNOT be described using the PLC concept?
product class
product form
product image
brand
styles
Using the PLC concept to develop marketing strategy can be difficult because strategy is both a ________ and a(n) ________ of the product's life cycle.
mirror image; cause
cause; result
result; mirror image
beginning; end
purpose; effect
In which stage of the PLC will promotional expenditures be especially high in an attempt to create consumer awareness?
growth
product development
maturity
introduction
adoption
In which stage of the PLC will promotional expenditures be high in an attempt to respond to increasing competition?
growth
decline
maturity
product development
adoption
Which stage in the PLC normally lasts longest and poses strong challenges to the marketing managers?
growth
decline
maturity
phase-in
adoption
When a product is in the maturity stage, the company should consider ________.
harvesting the product
modifying the product, market, or marketing mix
divesting the product
liquidating the product
dropping the product
Which of the following best represents the options a company has when a product is declining?
maintain or harvest the product
harvest or drop the product
maintain, harvest, or drop the product
maintain or pioneer the product
pioneer, harvest, or maintain the product
JoAnn Fabrics, Inc. has just created a new combination of colors and fabric types. The firm wants to be sure of the way consumers think about its new product. The firm is concerned with the product ________.
idea
screening
image
commercialization
presentation
Which of the following is a product concept?
a battery-powered all-electric car
a pocket-size digital music player
an energy efficient humidifier
a thin, lightweight laptop with extended battery life appealing to students and young professionals who want access to their computer anywhere, anytime
a high-tech, stylish running shoe
A group of business entrepreneurs who worried about their teenage children drinking and driving decided there must be some way to approach this problem proactively. They came up with an idea for a pair of blurry goggles. They believed looking through the goggles would simulate what the world looks like when someone is seriously intoxicated. The first crude pair of blurry goggles developed by the entrepreneurs to show to prospective customers was ________.
a prototype
a component part
a synergistic model
a product image
a product idea
P&G introduced its Duncan Hines ready-to-spread frosting in a small geographic area. When General Foods became aware of the product, it rushed to market its own Betty Crocker ready-to-spread frosting, which eclipsed the Duncan Hines product introduction. This act illustrates ________.
why many companies engage in test marketing
one of the problems associated with test marketing
why prototypes are so important
how idea screening can make a product a commercial success
the variety of sources for idea generation
Yummy Peanut Butter has a new peanut butter and bacon product and finds a small number of representative test cities. The company plans to use the results to forecast national sales and profits. Yummy is using ________.
controlled test markets
simulated test markets
standard test markets
random test markets
single-city test markets
P&G introduced its Duncan Hines ready-to-spread frosting in a small geographic area. When General Foods became aware of the product, it rushed to market its own Betty Crocker ready-to-spread frosting, which eclipsed the Duncan Hines product introduction. General Foods was able to enter the ________ stage of the new-product development process before P&G could.
commercialization
business analysis
idea generation
screening
product concept development
Flurrbies, a brand of winter accessories that fell in and out of favorability with customers quickly, is an example of a ________.
style
fashion
fad
product idea
market strategy
It's What's Hip, a chain of 18 music and CD stores, has discovered that carrying a weak product during the decline stage of the PLC can be very costly to a firm, and not just in profit terms. Which one of these is NOT likely to be one of those costs?
takes up much of management's time
frequent price and inventory adjustment
requires advertising and sales force attention
requires too much focus on new-product development
negatively affects the company's reputation
Apple's iPod has been called "one of the greatest consumer electronics hits of all time." More than 120 million iPods have been sold, and the iPod captures more than 70 percent of the music player market. This success has attracted many large, resourceful competitors. The iPod is in the ________ stage of the product life cycle.
introduction
product development
maturity
decline
adoption
Atlas Steel Corporation lacks the confidence, capital, and capacity to launch its new steel product into full national or international distribution. Test market results look promising, so what should be management's next step?
retest the product in additional markets
develop a planned market rollout over time
secure a loan to provide confidence, capital, and capacity
seek the help of a nationally known consultant
develop a prototype
When Heinz introduced EZ Squirt packaging and new colors such as Blastin' Green and Awesome Orange to revitalize consumer buying, the company was ________.
modifying the market
modifying the pricing strategy
modifying the distribution
modifying the product
dropping the product
P&G has sold off a number of lesser or declining brands such as Oxydol detergent and Jif peanut butter. In these examples, management decided to ________ the products.
further test
maintain
drop
harvest
ignore the test market results of
When Kraft focused on cost-cutting with its older and established brands, leaving them to wither without much investment or modification, Kraft decided to ________ the older products.
extend
maintain
drop
harvest
review
Which of the following statements best explains why idea screening may be the most important step of new-product development?
It increases the number of ideas generated.
Some potentially profitable ideas may be ill perceived by the idea screeners.
Some ideas that will become market disasters may be originally viewed favorably by the idea screeners.
It gives research and development team members an opportunity to gather consumer feedback.
It saves the company money in product development costs by giving the green light to only the product ideas that are likely to be profitable.
