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Marketing Principles

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

Which of the following is NOT a challenge presented by the product life cycle that a firm must face?

a)

All products eventually decline.

b)

Changing tastes, technologies, and competition affect the marketing of the product as it passes through life-cycle stages.

c)

A firm must be good at developing new products to replace aging ones.

d)

A firm must be good at adapting its marketing strategies.

e)

It is difficult to plot the stages as a product goes through them.

2.

What are the two ways that a company can obtain new products?

a)

line extension and brand management

b)

internal development and brand management

c)

new-product development and acquisition

d)

service development and product extension

e)

market mix modification and research and development

3.

Which of the following is NOT a potential reason for a new product to fail?

a)

an underestimated market size

b)

a poorly designed product

c)

an incorrectly positioned product

d)

higher than anticipated costs of product development

e)

ineffective advertising

4.

Your firm added three new products earlier this year to increase variety for customers. Two of them failed to reach even minimal sales. Which of the following is LEAST likely to have been the cause of their failure?

a)

The products were priced too high.

b)

The products were advertised incorrectly.

c)

Competitors fought back harder than expected.

d)

Research was too extensive.

e)

The product launch was ill-timed.

5.

New-product development starts with ________.

a)

idea generation

b)

idea screening

c)

concept development

d)

concept testing

e)

test marketing

6.

Your company decides to use only internal sources for developing new-product ideas. Which of the following would NOT be consulted?

a)

executives and professionals

b)

company records and data

c)

intrapreneurial programs

d)

suppliers

e)

salespeople

7.

Which of the following is NOT a recommended method for companies to tap into their customers as sources for new-product ideas?

a)

analyzing customer complaints and questions

b)

relying heavily on customers to know what types of technical products they need

c)

working alongside customers to get ideas and suggestions

d)

turning customers into co-creators

e)

putting customer-created products on the market

8.

Your firm asks you to consult external sources for new-product ideas. All of the following are common external sources EXCEPT ________.

a)

customers

b)

suppliers

c)

competitors

d)

trade shows and magazines

e)

the firm's executives

9.

Which of the following is the practice of inviting broad communities of customers, employees, independent researchers, and members of the public into the new-product innovation process?

a)

brainstorming

b)

idea screening

c)

crowdsourcing

d)

outsourcing

e)

concept testing

10.

The purpose of idea generation is to create a ________ number of ideas. The purpose of succeeding stages is to ________ that number.

a)

small number; reduce

b)

small number; increase

c)

large number; increase

d)

large number; reduce

e)

limited number; sustain

11.

The owners of GrayBerry Gifts have just brainstormed a large number of ideas for adding new products and services after visiting several buying fairs. The owners will begin the first idea-reducing stage, called ________, to arrive at a realistic number to adopt.

a)

business analysis

b)

idea generation

c)

concept testing

d)

idea screening

e)

concept development

12.

A detailed version of a new idea stated in meaningful customer terms is called a ________.

a)

product idea

b)

product concept

c)

product image

d)

product proposal

e)

product movement

13.

________ calls for testing new-product concepts with groups of target consumers.

a)

Concept development

b)

Concept testing

c)

Idea generation

d)

Idea screening

e)

Test marketing

14.

With what groups do firms conduct concept testing for new products?

a)

suppliers

b)

employees

c)

target customers

d)

manufacturers

e)

competitors

15.

After concept testing, a firm would engage in which stage in developing and marketing a new product?

a)

idea screening

b)

marketing strategy development

c)

business analysis

d)

product development

e)

test marketing

16.

Once managers of The Grecian Urn have decided on their

product concept and marketing strategy, they can evaluate the business

attractiveness of the proposal in the ________ stage of the new-product

development process.

a)

business feasibility

b)

feasibility study

c)

business analysis

d)

product acceptance

e)

concept testing

17.

In the ________ stage of new-product development, products undergo rigorous tests to make sure that they perform safely and effectively or that consumers will find value in them.

a)

business analysis

b)

idea generation

c)

concept development and testing

d)

product development

e)

marketing mix

18.

In a ________, new products and marketing tactics are tested among specifically identified groups of customers and stores.

a)

controlled test market

b)

simulated test market

c)

standard test market

d)

random test market

e)

single-city test market

19.

In a ________, new products and marketing tactics are tested online in a virtual shopping environment.

a)

controlled test market

b)

simulated test market

c)

standard test market

d)

random test market

e)

single-city test market

20.

Bonneville Communications is concerned about test marketing its new device. Which of the following is NOT a disadvantage of test marketing that would likely concern Bonneville Communications?

a)

Test marketing costs can be high.

b)

It can take a lot of time to test market.

c)

Test marketing allows time for competitors to spy and gain advantages.

d)

People who are surveyed tend to tell less than the truth.

e)

Test marketing does not guarantee success.

21.

Under what circumstances might it be wise for a company to do little or no test marketing?

a)

when a new product requires a major investment

b)

when management is not sure of the product

c)

when management is not sure of the marketing program

d)

when the product has no substitutes and is new in its category

e)

when the costs of developing and introducing the product are low

22.

Many marketers are now using new interactive technologies, such as Frito-Lay's online virtual convenience store, to reduce the cost of ________.

a)

concept development

b)

concept testing

c)

commercialization

d)

product development

e)

test marketing

23.

The major purpose of test marketing is to provide management with the information needed to make a final decision about ________.

a)

how to develop a market strategy

b)

which market to compete in

c)

whether to launch the new product

d)

how to compete in the market

e)

how long to compete in the market

24.

Introducing a new product into the market is called ________.

a)

test marketing

b)

new product development

c)

experimenting

d)

commercialization

e)

marketing development

25.

________ is the product life cycle period when sales fall off and profits drop.

a)

Introduction

b)

Growth

c)

Maturity

d)

Decline

e)

Development

26.

Increasing profits will most likely occur at which stage of the PLC?

a)

introduction

b)

maturity

c)

growth

d)

decline

e)

product development

27.

Which stage in the PLC is characterized by rapid market acceptance and increasing sales?

a)

introduction

b)

maturity

c)

growth

d)

decline

e)

product development

28.

Some products that have entered the decline stage have been cycled back to the growth stage through ________.

a)

promotion or repositioning

b)

concept testing

c)

business analysis

d)

innovation management

e)

customer-centered product development

29.

All of the following are stages in the PLC EXCEPT ________.

a)

introduction

b)

growth

c)

maturity

d)

adoption

e)

decline

30.

Which of the following CANNOT be described using the PLC concept?

a)

product class

b)

product form

c)

product image

d)

brand

e)

styles

31.

Using the PLC concept to develop marketing strategy can be difficult because strategy is both a ________ and a(n) ________ of the product's life cycle.

a)

mirror image; cause

b)

cause; result

c)

result; mirror image

d)

beginning; end

e)

purpose; effect

32.

In which stage of the PLC will promotional expenditures be especially high in an attempt to create consumer awareness?

a)

growth

b)

product development

c)

maturity

d)

introduction

e)

adoption

33.

In which stage of the PLC will promotional expenditures be high in an attempt to respond to increasing competition?

a)

growth

b)

decline

c)

maturity

d)

product development

e)

adoption

34.

Which stage in the PLC normally lasts longest and poses strong challenges to the marketing managers?

a)

growth

b)

decline

c)

maturity

d)

phase-in

e)

adoption

35.

When a product is in the maturity stage, the company should consider ________.

a)

harvesting the product

b)

modifying the product, market, or marketing mix

c)

divesting the product

d)

liquidating the product

e)

dropping the product

36.

Which of the following best represents the options a company has when a product is declining?

a)

maintain or harvest the product

b)

harvest or drop the product

c)

maintain, harvest, or drop the product

d)

maintain or pioneer the product

e)

pioneer, harvest, or maintain the product

37.

JoAnn Fabrics, Inc. has just created a new combination of colors and fabric types. The firm wants to be sure of the way consumers think about its new product. The firm is concerned with the product ________.

a)

idea

b)

screening

c)

image

d)

commercialization

e)

presentation

38.

Which of the following is a product concept?

a)

a battery-powered all-electric car

b)

a pocket-size digital music player

c)

an energy efficient humidifier

d)

a thin, lightweight laptop with extended battery life appealing to students and young professionals who want access to their computer anywhere, anytime

e)

a high-tech, stylish running shoe

39.

A group of business entrepreneurs who worried about their teenage children drinking and driving decided there must be some way to approach this problem proactively. They came up with an idea for a pair of blurry goggles. They believed looking through the goggles would simulate what the world looks like when someone is seriously intoxicated. The first crude pair of blurry goggles developed by the entrepreneurs to show to prospective customers was ________.

a)

a prototype

b)

a component part

c)

a synergistic model

d)

a product image

e)

a product idea

40.

P&G introduced its Duncan Hines ready-to-spread frosting in a small geographic area. When General Foods became aware of the product, it rushed to market its own Betty Crocker ready-to-spread frosting, which eclipsed the Duncan Hines product introduction. This act illustrates ________.

a)

why many companies engage in test marketing

b)

one of the problems associated with test marketing

c)

why prototypes are so important

d)

how idea screening can make a product a commercial success

e)

the variety of sources for idea generation

41.

Yummy Peanut Butter has a new peanut butter and bacon product and finds a small number of representative test cities. The company plans to use the results to forecast national sales and profits. Yummy is using ________.

a)

controlled test markets

b)

simulated test markets

c)

standard test markets

d)

random test markets

e)

single-city test markets

42.

P&G introduced its Duncan Hines ready-to-spread frosting in a small geographic area. When General Foods became aware of the product, it rushed to market its own Betty Crocker ready-to-spread frosting, which eclipsed the Duncan Hines product introduction. General Foods was able to enter the ________ stage of the new-product development process before P&G could.

a)

commercialization

b)

business analysis

c)

idea generation

d)

screening

e)

product concept development

43.

Flurrbies, a brand of winter accessories that fell in and out of favorability with customers quickly, is an example of a ________.

a)

style

b)

fashion

c)

fad

d)

product idea

e)

market strategy

44.

It's What's Hip, a chain of 18 music and CD stores, has discovered that carrying a weak product during the decline stage of the PLC can be very costly to a firm, and not just in profit terms. Which one of these is NOT likely to be one of those costs?

a)

takes up much of management's time

b)

frequent price and inventory adjustment

c)

requires advertising and sales force attention

d)

requires too much focus on new-product development

e)

negatively affects the company's reputation

45.

Apple's iPod has been called "one of the greatest consumer electronics hits of all time." More than 120 million iPods have been sold, and the iPod captures more than 70 percent of the music player market. This success has attracted many large, resourceful competitors. The iPod is in the ________ stage of the product life cycle.

a)

introduction

b)

product development

c)

maturity

d)

decline

e)

adoption

46.

Atlas Steel Corporation lacks the confidence, capital, and capacity to launch its new steel product into full national or international distribution. Test market results look promising, so what should be management's next step?

a)

retest the product in additional markets

b)

develop a planned market rollout over time

c)

secure a loan to provide confidence, capital, and capacity

d)

seek the help of a nationally known consultant

e)

develop a prototype

47.

When Heinz introduced EZ Squirt packaging and new colors such as Blastin' Green and Awesome Orange to revitalize consumer buying, the company was ________.

a)

modifying the market

b)

modifying the pricing strategy

c)

modifying the distribution

d)

modifying the product

e)

dropping the product

48.

P&G has sold off a number of lesser or declining brands such as Oxydol detergent and Jif peanut butter. In these examples, management decided to ________ the products.

a)

further test

b)

maintain

c)

drop

d)

harvest

e)

ignore the test market results of

49.

When Kraft focused on cost-cutting with its older and established brands, leaving them to wither without much investment or modification, Kraft decided to ________ the older products.

a)

extend

b)

maintain

c)

drop

d)

harvest

e)

review

50.

Which of the following statements best explains why idea screening may be the most important step of new-product development?

a)

It increases the number of ideas generated.

b)

Some potentially profitable ideas may be ill perceived by the idea screeners.

c)

Some ideas that will become market disasters may be originally viewed favorably by the idea screeners.

d)

It gives research and development team members an opportunity to gather consumer feedback.

e)

It saves the company money in product development costs by giving the green light to only the product ideas that are likely to be profitable.