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IT for Managers - M2

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

An example of a Transaction Processing System (TPS) is:

a)

An airline reservation system

b)

A corporate strategy planning tool

c)

A CEO’s personal dashboard

d)

A PowerPoint presentation software

2.

Which information system automates routine office tasks like document management and communication?

a)

TPS

b)

OAS

c)

DSS

d)

ES

3.

Google Drive and Microsoft Office 365 are examples of which type of system?

a)

Office Automation System (OAS)

b)

Expert System (ES)

c)

Decision Support System (DSS)

d)

Executive Support System (ESS)

4.

Which system assists managers in decision-making by analyzing large amounts of data?

a)

OAS

b)

DSS

c)

TPS

d)

MIS

5.

An example of a Decision Support System (DSS) in business is (a)   analytics.

6.

A rule-based system that mimics human expertise is called an (a)   system.

7.

Which of the following is an ethical issue related to information systems?

a)

Data privacy violations

b)

Increasing internet speed

c)

Upgrading to a new software version

d)

Using a digital calendar

8.

Which of the following is a key feature of an Executive Information System (EIS/ESS)?

a)

Real-time transaction processing

b)

High-level data visualization and trend analysis

c)

Managing routine office work

d)

Performing financial calculations

9.

A medical diagnostic system that suggests treatments based on symptoms is an example of:

a)

Expert System (ES)

b)

Office Automation System (OAS)

c)

Transaction Processing System (TPS)

d)

Decision Support System (DSS)

10.

Group Decision Support Systems (GDSS) are primarily used for:

a)

Personal project tracking

b)

Collaborative decision-making in teams

c)

Managing financial transactions

d)

Writing business reports

11.

An example of a Decision Support System (DSS) is:

a)

A stock market forecasting tool

b)

A word processing software

c)

A supermarket billing system

d)

A social media platform

12.

Malicious software designed to harm or steal data is called (a)   .

13.

Which of the following is a legal issue related to data privacy?

a)

Encryption

b)

GDPR compliance

c)

Firewalls

d)

Wireless networking

14.

Which ethical issue in IT involves intentionally misrepresenting data?

a)

Data redundancy

b)

Information accuracy

c)

Cyberbullying

d)

Data visualization

15.

A Group Decision Support System (GDSS) enhances collaboration by:

a)

Automating all managerial tasks

b)

Allowing multiple users to work on the same data simultaneously

c)

Replacing human decision-making

d)

Eliminating the need for executive meetings

16.

Which of the following is NOT a characteristic of an Expert System (ES)?

a)

Uses rule-based reasoning

b)

Mimics human expert decision-making

c)

Processes routine transactions

d)

Can explain its reasoning to users

17.

Which feature is unique to an Executive Support System (ESS)?

a)

Provides real-time transaction data

b)

Generates detailed daily reports

c)

Uses high-level summary data with graphical representations

d)

Focuses on automation of office tasks

18.

Which situation would require the use of an Expert System (ES)?

a)

Automating payroll processing

b)

Scheduling employee shifts

c)

Diagnosing rare medical conditions

d)

Managing office communication

19.

Which of the following is an advantage of a GDSS over traditional decision-making methods?

a)

Requires less time for data processing

b)

Eliminates bias in group discussions

c)

Removes the need for human input

d)

Increases the number of employees needed for decision-making

20.

The major ethical concern in IT where user data is collected without permission is called (a)   .