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WorksheetsBusiness Management
Total questions: 20
Worksheet time: 10mins
Which aspect of the management process involves determining what the organization needs to do and how best to get it done?
Organizing
Planning
Controlling
Monitoring
What function of the management process is used to monitor and ensure the organization is meeting its goals?
Planning
Organizing
Leading
Controlling
Which description identifies the organizing function of the management process?
Determining how best to arrange an organization's resources into a coherent structure
Guiding and motivating employees to meet organizational objectives
Monitoring an organization's performance to ensure that it is meeting its goals
Determining what an organization needs to do and how best to get it done
Comparing actual performance against standards is an example of which function of the management process?
Planning
Organizing
Leading
Controlling
Which type of manager spends most of their time working with and supervising the employees who report to them?
Top managers
Chief executive officers
Operations managers
First-line managers
CFO and controller are titles associated with what type of manager?
Financial
Information
Marketing
Operations
Who is responsible for designing and implementing systems to gather, organize, and distribute facts and data essential for the running of the company?
Marketing managers
Production managers
Information managers
Human resource managers
Which of the following refers to a person's ability to think in the abstract, to diagnose and analyze different situations, and to see beyond the present situation?
Decision-making skills
Production skills
Technical skills
Conceptual skills
Which of the following managers depend most on conceptual skills?
First-line managers
Top managers
Middle managers
Financial managers
Fostering new ideas and innovation and resolving conflicts within a department is a responsibility under which managerial role?
Interpersonal
Informational
Decisional
Disturbance handler
The managerial role characterized by the ability to gather and disseminate communications and areas of interest is referred to as
interpersonal.
decisional.
resource allocator.
informational.
If an organization sets out to increase its share of the snack food market by 10 percent during the next eight years, what kind of goal is the organization setting?
A short-term goal
An intermediate goal
A long-term goal
An organizational goal
Which of the following BEST describes a mission?
An organization's statement of how it will achieve its purpose in the environment in which it conducts business
A broad set of organizational plans for implementing decisions made for achieving organizational goals
An organization's competitive standing in the marketplace
An objective that a business hopes and plans to achieve
Which of the following BEST describes a business strategy?
A strategy for determining the firm's overall attitude toward growth and the way it will manage its businesses or product lines
A strategy at the business unit or product line level that focuses on improving a firm's competitive position
A strategy by which managers in specific areas decide how best to achieve corporate goals through productivity
A strategy that assists first line managers in making day-to-day decisions about motivating employees
Which of the following BEST describes functional strategy?
A strategy for determining the firm's overall attitude toward growth and the way it will manage its businesses or product lines
A strategy at the business-unit or product-line level that focuses on improving a firm's competitive position
A strategy by which managers in specific areas decide how best to achieve corporate goals through productivity
A strategy that assists first line managers in making day-to-day decisions about motivating employees
When conducting a SWOT analysis of an organization, which question can help management brainstorm for the STRENGTHS section of the analysis?
What external changes present interesting possibilities?
What necessary skills do the organization's employees currently lack?
What external economic forces can affect the organization's bottom line?
What does the organization offer that makes it stand out from other organizations?
When conducting a SWOT analysis of an organization, which question can help management brainstorm for the WEAKNESSES section of the analysis?
What external changes present interesting possibilities?
What external economic forces can affect the organization's bottom line?
What aspect of the organization's vision can be altered?
What necessary skills do the organization's employees currently lack?
Which of the following would be classified as opportunities for an organization?
Government regulation of the organization's services
Stronger demand for the organization's services
New competitors
Economy fluctuations
What element of management is being utilized when using computer forecasts to determine possible outcomes of an intended change?
Strategy formulation
Goal setting
Contingency planning
Related diversification
When a company attempts to change its culture, what must take place to give the new culture solid shape within the firm?
The firm must set up new systems for appraising and compensating employees who enforce the new values.
There must be a period devoted to conflict and resistance.
A highly responsive strategy must be determined.
There must be a thorough SWOT analysis to determine if the change is necessary.
