WorksheetsS2 ICT 9 LT 1
Total questions: 86
Worksheet time: 54mins
An email sent to the customer which they printouts as their proof of purchase or as printed copy when they go to the theatre or travelling by flight
e-ticket
business card
Flyer
Broucher
Customers can only book 8AM to 6PM using online booking
True
False
Double booking is allowed to serve all clients
True
False
It is easy to get your money back if you want to cancel an online booking.
True
False
Which of the following you cannot do when booking tickets on online.
Pick the dates you wish to travel
Choose approximate price you want to pay
Book your flights and hotel separately
Have a personal service like at a high street travel agent
Which of these is NOT an advantage of online booking?
Make savings
Arrange your own travel and accommodation
Book from the comfort of your home 24/7
Your credit card details you entered may not be kept safe
Customers can verify the data they have entered into an online form by proofreading it.
TRUE
FALSE
An advantage of booking system is...
The booking system will most likely be very expensive to install as they tend to be custom-made
Needs to be very reliable. If the system breaks down for some reason, then a lot of business can be lost
Immediate feedback on availability of seats\ flights etc
________system are used by travel, theatre and cinema companies.
Booking
Fixing
Typing
Marking
One of these is not an element of an Expert System:
Rules Base
Inference Base
User Interface
Knowledge Base
Online survey systems can be run without computers
True
False
Online surveys are a quick and easy way of keeping track of data
True
False
Questionnaires and survey can be handed out to people or can be posted online
True
False
Only phone numbers and email addresses can be stored inside computers, tablets and mobile phones.
True
False
Picture shown above is related to...
students attendance record
students registration record
students performance record
School managements systems designed to record and monitor data about.. (more that 1 answer)
students
staffs
Minister of Education
Below is the advantages of school management system except....
No paper registers are needed
It can also be used to record achievements
Teachers may have to be trained to use the software
Below is the disadvantages of school management system except....
If the system goes down, then no records are accessible
It can also be used to record achievements
Teachers may have to be trained to use the software
What is the disadvantage of company using robots rather
than humans to manufacture cars.
Robots cannot adapt
Work in extreme/dangerous conditions
Do not need to be paid
Which of these are advantages for the employee when the manufacturing uses Robot in the company
robot are independent of the skils base
robot work accurate consistent and more faster than human
robot can work in environment harmful to human operator
All of these are not uses of EFT except:
Depositing money
Allows large businesses to pay all their employees their salaries
withdrawing money
ATMS are cash machines which can be used for:
Checking the balance of accounts
Withdrawing money
Pay electricity bills
All of these are advantages of internet banking:
People can spend more time doing other things.
Requires you to have a computer and Internet access to use it.
Can be done at anytime.
All of these are disadvantages of internet banking:
access to a world wide market.
Security issues like phishing and pharming.
easier to make errors.
Barcodes are used in these applications:
Library book system
automatic stock control system
cheques
Choose all the ways we use ICT to digitally communicate for business.
Internet
Letter
Fax
Internet telephony
What is the internet?
a military network
International network
ARPANET
a collection of connected networks
Email is short for...
(a)
Choose the benefits of using email.
Message is instant
Files can be transferred
Virus can be sent
1 mail can be sent to many people
Expensive Marketing
Mobile networks use towers in a _ _ _ _ pattern to make sure they keep phones connected at all times.
(a)
VOIP is short for...
(a)
If Mr. Manuel is a graphic illustrator, which ICT sector does he belong to?
Programming
Telecommunication
Visual Arts
CSS
Web development and game development are part of which ICT Sector?
CSS
Programming
Visual Arts
Telecommunication
What is the main concern regarding Artificial Intelligence and Automation in the ICT industry?
Job displacement and ethical implications
Enhancing user experience in software programs
Developing new programming languages
Improving cybersecurity measures
What is a major concern related to Cybersecurity threats in the ICT industry?
IT personnel shortages
E-waste and environmental impact
Viruses and malware attacks
Data privacy and regulation
What is the potential issue related to Data privacy and regulation in the ICT industry?
Collecting and using personal data
Job displacement and ethical implications
Improving cybersecurity measures
Enhancing user experience in software programs
In which area of ICT would you find Sales and Marketing roles?
Ethical Hacker
Network Administrator
Data Analyst
ICT Sales Specialist
Which career is associated with Computer Programming in the ICT sector?
Network Technician
Animator
Web Developer
Data Scientist
What is Robotics?
the branch of technology that deals with the computer productivity.
the branch of technology that deals with the design, construction, operation, and application of robots.
the branch of technology that deals with the various computer applications in business and design.
Robotics is mainly used in
Communication
Manufacturing
Booking
Medicine
A school has to manage a number different tasks in the day-to-day running of the school. Which of the following is NOT part of the group?
creation of timetables
to make factories safer and more environmentally friendly
registration and attendance records of students
teacher substitution schedule
What is the image all about?
Biology
Biometrics
Robotics
Satellite
The image is an example of
Keyboard
Robotics
Biometrics
Booking system
The image above is under what ICT application?
communication
expert system
measurement
booking
3D Bio Printing is under what ICT application?
communication
measurement
ICT in library
computers in medicine
What does EPOS stand for?
electrode point of sale
electronic point of sale
electronic point of sell
electrolyte point of sale
What does AI stands for?
Apple ice-cream
Artificial Intelligence
Art Index
The more training models used to teach a machine, the more information it will learn
True
False
Which of these is NOT an AI technology
Image recognition
Facial Recognition
Robotics
Animation
If I cut and paste a file from the downloads to the desktop, the file will stay in both places.
True
False
If I delete a file from the desktop, is it permanently deleted?
Yes, it is gone forever
No, it goes to the recycle bin which empties it
No, it goes to the recycle bin and you have to empty the recycle bin
If you put a file in the recycle bin, can you retrieve it?
No, it is deleted forever
Yes, as long as the recycle bin hasn't been emptied
Yes, it stays in the recycle bin forever
If I download a file from Google Drive, where does it go?
Desktop
Documents
Downloads
This PC
Would you use cut or copy to duplicate a file or folder somewhere else?
Cut
Copy
What is the difference between a file and a folder?
A folder is a document and a file where the documents are stored
A folder is where the documents are stored and a file is a document
Which is the biggest file size?
980 kb
300 gb
124 mb
If you "drag and drop", what does it mean?
To copy a file from the computer to Google Drive
To cut and paste a file from the computer to Google Drive
To delete a file from the computer
To delete a file from the Google Drive
You could accidentally delete a file
JPG or JPEG stands for...
Joint photo group
Join photographic expert gallery
Joint photographic expert group
Join photo expert group
The following file types are all video formats
MOV
WAV
MP3
AVI
MKV
PNG
Portable Network Graphics
Pictures and Graphics
Pictures New Graphics
Portable New Graphics
The following file types are all images:
MOV
GIF
JPG
RTF
PNG
RTF
Rich Text Format - an image
Rich Texture Format - a video
Rich Texture Format - an image
Rich Text Format - a document
CSV
Comma Simple Values
Common Separated Values
Comma Separated Values
Common Simple Values
PDF stands for
Portable Double Format
Professional Document Format
Portable Document Format
Professional Double Format
Expert systems have been developed to mimic the expertise and knowledge of an expert in a particular field, except:
Road scheduling for delivery vehicles
Chess
Tax financial calculations
Weather forecast
The first mobile phone call was made on April 3,.............
1976
1973
1986
1997
Which company produced the first mobile phone in the world?
Samsung
Motorola
The first text message was sent on 3 December,...............
1992
1973
1993
2005
When was the first phone call made?
1973
1981
1963
1976
The first SMS was sent in?
1992
1973
2004
1999
