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Computer Systems Servicing Quiz

Total questions: 40

Worksheet time: 25mins

Name
Class
Date
1.

What is the primary purpose of software updates?

a)

To add new features and patch security holes

b)

To change the software interface only

c)

To delete all existing files

d)

To make programs run slower

2.

What does software vulnerability mean?

a)

A program's inability to run on older computers

b)

A security weakness in a program or operating system

c)

The cost of the software

d)

The software's interface design

3.

What is the primary purpose of application software?

a)

To control system resources

b)

To manage hardware components

c)

To manage network connections

d)

To perform specific end-user functions

4.

Which of the following is NOT considered application software?

a)

Adobe Photoshop

b)

Media Player

c)

Microsoft PowerPoint

d)

Windows Operating System

5.

What is the first step in uninstalling software from Windows?

a)

Delete program files

b)

Open Control Panel

c)

Open Task Manager

d)

Restart computer

6.

Where are downloaded installation files typically stored?

a)

Downloads folder

b)

Program Files

c)

Root directory

d)

System32

7.

Which platform is specifically designed for Windows 8 software installation?

a)

App Store

b)

Google Play Store

c)

Steam Store

d)

Windows Store

8.

What can happen if you ignore software updates?

a)

Better performance

b)

Enhanced security

c)

Increased storage space

d)

Security vulnerabilities

9.

What is the current most common method of installing new software?

a)

Through external hard drives

b)

Through the Internet

c)

Using CD-ROM

d)

Via flash drive

10.

What is the standard file extension for Windows installation files?

a)

.doc

b)

.exe

c)

.pdf

d)

.zip

11.

What's required before installing software from the internet?

a)

Administrator password

b)

Download the file

c)

Internet disconnection

d)

System restart

12.

A software development team is tasked with modifying an existing application to better meet the specific needs of a client. Which of the following actions is best?

a)

Adding a new feature to the application based on user feedback from the client.

b)

Changing the color scheme of the application to match the developer's preferences.

c)

Increasing the application's overall speed without consulting the client.

d)

Updating the application to the latest software version without any input from the client.

13.

How can you confirm a successful software installation?

a)

Check system files

b)

Check Task Manager

c)

Launch the application

d)

Restart computer

14.

What's the final step in the uninstallation process?

a)

Confirm uninstallation

b)

Delete remaining files

c)

Restart computer

d)

Update registry

15.

Which of the following is NOT a benefit of regular software updates?

a)

Guaranteed virus-free operation

b)

Improved program stability

c)

Protection of personal data

d)

Removal of outdated features

16.

Which task can application software NOT perform?

a)

Create documents

b)

Edit photos

c)

Manage hardware drivers

d)

Play media files

17.

What should you do before installing updates?

a)

Delete all files

b)

Disconnect from the internet

c)

Remove antivirus software

d)

Save all open work

18.

Who is responsible for creating software updates?

a)

Hardware manufacturers

b)

Individual users

c)

Internet providers

d)

Software developers

19.

What happens after a successful software update?

a)

All files are deleted

b)

Internet access is blocked

c)

Program performance may improve

d)

The computer becomes slower

20.

How often should software be updated?

a)

Every time you start your computer

b)

Never

c)

Only once a year

d)

When notifications appear

21.

What direction should the tab be facing on the RJ45?

a)

Down

b)

Left

c)

Right

d)

Top

22.

What device is used to test the functionality of a network cable?

a)

Adapter

b)

Crimper

c)

LAN Tester

d)

Multimeter

23.

How many inches of insulation should be removed when creating a network cable?

a)

1 & ½ to 2 inches of insulation

b)

1-1 & ½ inches of insulation

c)

2 & ½ inches of insulation

d)

2 to 2 & ½ inches of insulation

24.

What are the different colors of pin 4 on a crossover cable?

a)

Blue & White Brown

b)

Brown & White Blue

c)

Orange & Green

d)

White Green & Brown

25.

When planning cable routes for a new network installation, which of the following considerations is most important to ensure alignment with the network design and the actual installation site?

a)

Evaluating physical barriers, existing infrastructure, and regulatory requirements before finalizing the cable path.

b)

Planning routes based solely on the installation team's convenience and preferences.

c)

Selecting the shortest possible route without considering obstacles.

d)

Using the same cable type for all routes regardless of distance or environmental conditions.

26.

Alexis wants to connect his computer to a network switch. What type of cable should he use to connect his device to the network switch?

a)

Crossover cable

b)

Cross-through cable

c)

Straight-over cable

d)

Straight-through cable

27.

What is the correct sequence in creating a cable?

a)

Attach connector.

b)

Arrange Wires

c)

Crimp.

d)

Strip cable end

e)

Check.

28.

Which of the following is not a type of access for the cloud? Shade as many that apply.

4 lines
29.

What works the same way as the hub, but they can identify the intended destination of the information they receive, so they send that information to only the computers that are supposed to receive it?

a)

Bridge

b)

Hub

c)

Router

d)

Switch

30.

Which of the following best describes Cloud Computing?

a)

It allows us to create, configure, and customize applications online.

b)

It allows users to access database resources via the internet from anywhere.

c)

It maintains or manages actual resources.

d)

It provides us a means by which we can access the applications as utilities, over the Internet.

31.

What is a computer network that interconnects computers within a limited area such as a home, school, computer laboratory, or office building, using network media?

a)

Local Area Network

b)

Private Area Network

c)

Public Area Network

d)

Wide Area Network

32.

What is the most used cable in networking?

a)

Coaxial Cable

b)

Optic Fiber

c)

Shielded Twisted Pair

d)

Unshielded Twisted Pair

33.

Which of the following is not a type of access for the cloud? Shade as many that apply.

4 lines
34.

What works the same way as the hub, but they can identify the intended destination of the information they receive, so they send that information to only the computers that are supposed to receive it?

a)

Bridge

b)

Hub

c)

Router

d)

Switch

35.

What is a computer networking device that builds the connection with the other bridge networks that use the same protocol?

a)

Bridge

b)

Hub

c)

Router

d)

Switch

36.

Lianna wants to connect the two hubs. What type of cable should she use?

a)

Crossover cable

b)

Cross-through cable

c)

Straight-over cable

d)

Straight-through cable

37.

What provides all the facilities required to support the complete life cycle of building and delivering web applications and services entirely from the Internet?

a)

Device as a Service

b)

Infrastructure as a Service

c)

Platform as a Service

d)

Software as a Service

38.

What usually works best for small and medium LANs and is less expensive to set up compared to the client-server model?

a)

Local Area Network

b)

Peer-to-peer

c)

Private Area Network

d)

Wide Area Network

39.

Which of the following is a disadvantage of software in a service (SaaS)?

a)

Device independence.

b)

Easier group collaboration.

c)

Features might be limited.

d)

Latest version availability.

40.

Which of the following best describes Cloud Computing?

a)

It allows us to create, configure, and customize applications online.

b)

It allows users to access database resources via the internet from anywhere.

c)

It maintains or manages actual resources.

d)

It provides us a means by which we can access the applications as utilities, over the Internet.