WorksheetsMGT 2063 Quiz 2
Total questions: 10
Worksheet time: 5mins
Communication Process is...
The steps between a source and a receiver that result in the transference and understanding of meaning
The process of removing water from a food or other substance
A set of functions that help organizations achieve their goals
A series of steps that help you evaluate options and choose a course of action
Upward Communication is...
Flows from one level of a group or organization to a lower level
Flows to a higher level in the group or organization
Takes place among members of the same work group
Transmit messages that are related to the professional activities
Which of the following is the advantages of Oral Communication?
Tangible and verifiable
Distortion of the message
Speed and feedback
Time consuming and lacks feedback
Which of the following is the advantages of Written Communication?
Speed and feedback
Distortion of the message
Time consuming and lacks feedback
Tangible and verifiable
Which of the following is NOT a characteristic of Grapevine
Informal
Used to serve the self-interests
Perceived by most employees as being more believable
Controlled by management
Which of the following is NOT the impact of a grapevine
Desire for information about important situations
Ambiguous conditions
Conditions that cause anxiety
Live happily ever after
Which of the following is NOT an advantage of E-mail
Quickly written
Cold and impersonal
Quickly sent
Low cost for distribution
Which of the following is NOT a disadvantage of E-mail?
Information overload
Lack of emotional content
Quickly stored
Risk of misinterpreting the message
Which of the following is High Channel Richness of Communication?
Formal reports, bulletins
Face to face conversation
Electronic mail
Memos, letters
Which of the following is NOT a barriers to Effective Communication?
Filtering
Selective Perception
Confident
Emotions
