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Quiz 1 - Marketing Environment

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

Dan has been directed to study the forces close to a company that affect its ability to serve its customers, such as the company, suppliers, marketing intermediaries, customer markets, competitors, and publics. In this instance, Dan has been directed to study the ________ of the company.

a)

macroenvironment

b)

microenvironment

c)

technological environment

d)

demographic environment

e)

political environment

2.

Which of these categories do you think the COVID-19 pandemic should fit into?

a)

macroenvironment

b)

marketing orientation

c)

microenvironment

d)

target markets

e)

corporate environment

3.

Which of the following is a component of a firm's microenvironment?

a)

customer demographics

b)

economic recessions

c)

population shifts

d)

marketing intermediaries

e)

technological changes

4.

Naya works with suppliers to ensure her firm has a steady stream of products for sale. Which of these categories is she working with in her role?

a)

macroenvironment

b)

microenvironment

c)

internal environment

d)

marketing mix

e)

marketing intermediaries

5.

Jamal works with the finance department to help them develop sales forecasts so they can project the firm’s financing needs. Which of these environmental actors does this relationship represent?

a)

cultural

b)

economic

c)

company

d)

political

e)

technological

6.

Which of these environmental actors helps the firm promote and sell products?

a)

accounting

b)

finance

c)

purchasing

d)

marketing intermediaries

e)

Research & development

7.

________ provide the resources needed by a company to produce its goods and services.

a)

Retailers

b)

Marketing services agencies

c)

Resellers

d)

Suppliers

8.

Stephens Inc. provides the firm with a short-term line of credit since most of the firm’s sales are seasonal. Stephens Inc. is a .

a)

financial intermediary

b)

supplier

c)

retailer

d)

customer

e)

local public

9.

________ include households, other businesses, resellers, and government entities.

a)

Customers

b)

Physical distribution firms

c)

Competitors

d)

Marketing services agencies

e)

Suppliers

10.

Maria works for Sigma Inc., a firm that helps companies target and promote their products to the right markets. Sigma is most likely a ________.

a)

financial intermediary

b)

physical distribution firm

c)

marketing services agency

d)

reseller

e)

wholesaler

11.

LandPort Transportation and Omega Warehousing help companies move and stock goods from their manufacturing plants to their destinations. These two businesses are examples of ________.

a)

resellers

b)

marketing services agencies

c)

financial intermediaries

d)

physical distribution firms

e)

wholesalers

12.

Keysha works for a firm that buys products from manufacturers and sells them on Amazon for a small markup. She works for a .

a)

reseller

b)

marketing services agency

c)

financial intermediary

d)

physical distribution firm

e)

business market

13.

Which of these groups includes consumer organizations and environmental groups?

a)

financial publics

b)

local publics

c)

general publics

d)

citizen-action publics

14.

Which of the following is true with regard to media publics?

a)

The primary function of this group is to protect the interests of minority groups.

b)

This group carries news, features, and editorial opinion.

c)

The primary function of this group is to critique the marketing decisions of companies.

d)

This group includes neighborhood residents and community organizations.

e)

This group directly influences the company's ability to obtain funds.

15.

A company's marketing decisions may be affected by the overall public’s attitude toward the company’s products. This group is also known as the _____ ___.

a)

media publics

b)

local public

c)

general public

d)

citizen-action publics

e)

internal publics

16.

A consumer organization in Ohio has challenged the marketing decision of a local firm alleging it to be against the larger social interest. In this instance, the firm is challenged by a(n) ________ public.

a)

internal

b)

general

c)

government

d)

citizen-action

e)

media

17.

Cape Sky Inc., an international insurance and financial services company, is the primary sponsor of the annual New York City Marathon, which is attended by over one million fans and watched by approximately 300 million viewers worldwide. The Cape Sky logo and name are displayed throughout the racecourse. Cape Sky most likely sponsors this event in order to appeal to which of the following types of publics?

a)

financial publics

b)

citizen-action publics

c)

government publics

d)

general publics

18.

Laquan works with product quality and various regulatory agencies to ensure the firm’s products are toddler safe and comply with federal law. He works with the publics.

a)

general

b)

internal

c)

government

d)

citizen-action

e)

media

19.

________ markets buy goods and services for further processing.

a)

Business

b)

Reseller

c)

Wholesale

d)

Consumer

e)

Retail

20.

JBC Industries often contributes money to help build community centers. JBC is working with publics.

a)

government

b)

internal

c)

financial

d)

local

e)

citizen-action