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SW347 Conflict in Groups

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is the primary function of conflict in group dynamics?

a)

To disrupt group dynamics

b)

To promote groupthink

c)

To stimulate problem-solving and innovation

d)

To ensure dominance by the strongest member

2.

According to conflict theory, what is the main cause of social conflict?

a)

Cultural misunderstandings

b)

Unequal distribution of power and resources

c)

Genetic predisposition to aggression

d)

Random interpersonal disputes

3.

Which of the following best describes the concept of ‘structural conflict’?

a)

Conflict resulting from personal disagreements

b)

Conflict arising from systemic inequalities and institutional barriers

c)

Conflict caused by miscommunication in a group

d)

Conflict that occurs only within formal organizations

4.

In conflict resolution, what is the purpose of a ‘third-party facilitator’?

a)

To take sides and ensure one party wins

b)

To prevent any discussion from escalating into an argument

c)

To guide dialogue and help disputing parties find a mutually acceptable solution

d)

To enforce strict penalties on conflicting parties

e)

To set up a party at an undisclosed, third location

5.

How does ‘restorative justice’ differ from traditional punitive approaches to conflict resolution?

a)

It focuses on repairing harm and fostering dialogue rather than punishment

b)

It eliminates the need for consequences after conflict

c)

It avoids direct communication between affected parties

d)

It prioritizes retributive justice over reconciliation

e)

It prioritizes justice for Indigenous People

6.

What is the term for a situation where group members suppress dissenting opinions to maintain harmony?

a)

Social loafing

b)

Groupthink

c)

Role ambiguity

d)

Bilateral Conflict Juxtaposition

e)

The Trans-Siberian Model of Conflict Avoidance

7.

In Thomas-Kilmann’s conflict mode framework, which approach involves high concern for both self and others?

a)

Avoidance

b)

Competition

c)

Completion

d)

Accommodation

e)

Collaboration

8.

Which of the following is a key advantage of managed conflict within organizations?

a)

Increased hostility and tension

b)

Encouragement of diverse perspectives and innovation

c)

Complete elimination of disagreements

d)

Strengthening hierarchical control

e)

Telling a much-hated coworker to "buzz off"

9.

What is a key limitation of mediation in conflict resolution?

a)

It always results in one party winning completely

b)

It requires voluntary participation and may not be enforceable

c)

It only works for conflicts involving legal issues

d)

It eliminates the need for communication between parties

e)

Because it requires a lawyer, it can be expensive

10.

Which of the following statements about conflict resolution is FALSE?

a)

Collaboration seeks to create a win-win outcome.

b)

Power dynamics influence how conflicts unfold and are resolved.

c)

Compromise is always the best resolution strategy in any conflict.

d)

Conflict resolution strategies depend on the context and relationship between the parties.