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ORGANIZATIONAL BEHAVIOUR PART 1

Total questions: 16

Worksheet time: 9mins

Name
Class
Date
1.

"Intuition" is concerned with ________.

a)

Gut feelings

b)

Systematic study scientific

c)

Analysis

d)

Predictive ability

2.

Work specialization is also known as _____?

a)

Span of control

b)

Chain of command

c)

Formalization

d)

Division of labor

3.

Which of the following is NOT a key of motivation?

a)

Environment

b)

Intensity

c)

Direction

d)

Self-efficacy

4.

Job ____ measures the degree to which a person identifies psychologically with his or her job and considers his or her perceives performance level important to self-worth.

a)

Commitment

b)

Satisfaction

c)

Involvement

d)

Organization

5.

Productivity implies a concern for ____ and ____

a)

Efficiency, effectiveness

b)

Customer service, quality control

c)

Customer service, efficiency

d)

Effectiveness, quality control

6.

____ operationalizes goal-setting theory.

a)

Equity theory

b)

Self-efficacy

c)

Management by objectives

d)

Expectancy theory

7.

Based on the statement below, it refers to ____ Management Function? A process that includes defining goals, establishing strategy and developing plans to coordinate activities.

a)

Control

b)

Organized

c)

Lead

d)

Plan

8.

____ is the sum total of ways in which an individual reacts to and interacts with others.

a)

Moods

b)

Values

c)

Personality

d)

Attitudes

9.

____ is the process that account for an individual's intensity, direction, and persistence of effect toward attaining a goal.

a)

Perception

b)

Cooperation

c)

Motivation

d)

Affect

10.

When an employee compares his current positions with experience in a different of former position, he/she has just made a _____ comparison.

a)

Self-outside

b)

Other-inside

c)

Other-outside

d)

Self-inside

11.

Which of the following is a major focus of organizational behaviour?

a)

External market conditions

b)

Technology trends

c)

Employee attitudes

d)

Product design

12.

_____ is about sending and receiving information or the transmission of information and meaning from one party to another.

a)

Perception

b)

Information

c)

Description

d)

Communication

13.

Below are the key elements of Motivation EXCEPT : I. Persistence II. Determination III. Intensity IV. Power

a)

I and II

b)

I, II and IV

c)

I, II and III

d)

IV only

14.

What theory suggests that people are motivated by their needs arranged in a hierarchy?

a)

Expectancy Theory

b)

Herzberg's Two-Factor Theory

c)

Maslow's Hierarchy of Needs

d)

Equity Theory

15.

Which of the following is NOT a key component of organizational behaviour?

a)

Individual behaviour

b)

Group dynamics

c)

Organizational structure

d)

Financial performance

16.

The belief that "discrimination is wrong" is a value statement. Such an opinion is the ____ component of an attitude.

a)

Cognitive

b)

Affective

c)

Reactive

d)

Behavioural