Worksheets08-Eight Basic Consumer Rights
Total questions: 25
Worksheet time: 13mins
Under the Consumer Rights Act, what is your right for sales returns?
You have the right to return goods within 30 days for a full refund if they are faulty.
You can return goods within 14 days for any reason.
You have no right to return goods unless they are faulty.
You can return goods within 7 days for a full refund.
What were the original FOUR basic consumer rights mentioned in John Kennedy's speech in 1962?
Right to Safety, Right to be Informed, Right to Choose, Right to be Heard
Right to Privacy, Right to be Informed, Right to Choose, Right to be Heard
Right to Safety, Right to be Informed, Right to Choose, Right to Privacy
Right to Safety, Right to be Informed, Right to be Heard, Right to Privacy
Which of the following is NOT one of the 8 consumer rights?
Right to Safety
Right to Satisfaction
Right to be Informed
Right to Choose
Right to be Heard
After reviewing the circumstances pick the consumer right that is affiliated with that situation. The Internet company told Amy that she MUST go with their service and had no choice in the matter.
Right to Choose
Right to Safety
Right to be Informed
Right to be Heard
After reviewing the circumstances, pick the consumer right that is affiliated with that situation. Taylor Company was cited for throwing company waste in the river.
Right to Safety
Right to be Informed
Right to Choose
Right to be Heard
After reviewing the circumstances, pick the consumer right that is affiliated with that situation. The city didn’t want to extend the city water lines to the new housing development.
Right to Safety
Right to Be Informed
Right to Choose
Right to Redress
After reviewing the circumstances, choose the consumer right that is affiliated with that situation. Car Salesman, Jaxon, was sure to provide good information about each of the cars that Levi and Jodi were looking to buy so that they could form an educated decision and buy the right one for them.
Right to Safety
Right to be Informed
Right to Choose
Right to be Heard
After reviewing the circumstances, choose the consumer right that is affiliated with Jamaul’s situation? Jamaul’s new refrigerator had faulty wiring and caused a fire in his home! The kitchen and dining area had severe damage and he is getting money from the refrigerator manufacturer to pay for the fire damage.
Right to Safety
Right to be Informed
Right to Choose
Right to be Heard
After reviewing the circumstances, pick the consumer right that is affiliated with that situation. There is a small percentage of people who break out from sunscreen. The manufacturer must label it as such.
Right to Safety
Right to be Informed
Right to Choose
Right to be Heard
After reviewing the circumstances, choose the consumer right that is affiliated with that situation. Simmons Teeth Whitening Toothpaste believes that their toothpaste helps with gum disease. They did no testing so they can’t make that claim.
Right to Safety
Right to be Informed
Right to Choose
Right to be Heard
The Truth in Lending Act of 1968 requires that borrowers be given...
Information on the cost of the loan
45 day notice if interest is being increased.
the reasons credit has been denied.
the features of the extended warranty.
One of the main purposes of the SAFE Act is to
eliminate the FDIC.
eliminate the Comptroller of Currency.
enhance consumer protection.
enhance consumer protection.
3. Which of the following laws grants you the right to know what is in your credit file?
Fair Credit Reporting Act
Truth in Lending Act
Credit Card Act of 2009
Fair Credit Billing Act
Consumers who feel their consumer rights have been violated have the right to-
Take matters into their own hands
Take legal action
Refuse to pay for the good or service in question
Demand the government revoke a company's business license
A company's promise that the product will meet specific standards over a given time period.
Small claims court
Warranty
Competition
Consumers have:
Rights
Responsibilities
Remedies
All of the above
If Alex buys a faulty product and it breaks at no fault of his own, which of the Consumer Bill of Rights protections would grant him the ability to get a refund?
Right to be informed
Right to redress
Right to consumer education
Right to be heard
Agency that protects consumers from dangerous products.
Environmental Protection Agency
Federal Trade Commission
Consumer Product Safety Commission (CPSC)
Agency that is responsible for protecting consumers from unfair or deceptive business practices.
Federal Trade Commission
Better Business Bureau (BBB)
Consumer Product Safety Commission
The act of refusing to use, buy, or deal with a store, company, or organization in order to express a protest
boycott
pacifism
Parliament
minuteman
This is the education of buyers about their purchases.
Producerism
Consumerism
Impulse buying
A customer is always right. True or False?
True
False
A company's pledge to fix or replace a product is a...
generic good.
disposable income.
warranty.
opportunity cost.
Agency that is responsible for protecting consumers from unfair or deceptive business practices.
Federal Trade Commission
Better Business Bureau (BBB)
Consumer Product Safety Commission
Agency that protects consumers from dangerous products.
Environmental Protection Agency
Federal Trade Commission
Consumer Product Safety Commission (CPSC)
