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Worksheets

Tiếng anh 1

Total questions: 90

Worksheet time: 2hrs 40mins

Name
Class
Date
1.

It's not far to the town centre and it's quicker if you go ____ foot.

a)

A. on

b)

B. by

c)

C. with

d)

D. to

2.

We are moving our furniture ____ lorry.

a)

A. by

b)

B. with

c)

C. on

d)

D. in

3.

Which ____ does the train to Norwich leave from?

a)

A. gate

b)

B. platform

c)

C. stop

d)

D. track

4.

For the History museum ____ the bus at the next stop.

a)

check in

b)

take of

c)

drop off

d)

get off

5.

We have one more passenger to ……..., and then we can go.

a)

A. pick up

b)

B. catch

c)

C. take

d)

D. miss

6.

The bus ____ is more expensive now than it was the last time I was here.

a)

A. price

b)

B. fare

c)

C. cost

d)

D. money

7.

Excuse me, does the ticket machine give ____?

a)

A. change

b)

B. price

c)

C. fare

d)

D.

8.

There is a taxi ____ right outside the train station.

a)

A. rank: dãy, hàng

b)

B. stop

c)

C. station

d)

D. park

9.

What time do you want me to pick you ____ from the station?

a)

A. up

b)

B. off

c)

C. by

d)

D. on

10.

The roads are quieter and there is less pollution so life is also……… for

pedestrians and cyclists.

a)

A. better

b)

B. bad

c)

C. good

d)

D. worse

11.

The bus is not……………………as the metro when there is a lot of traffic.

a)

A. so fast

b)

B. faster

c)

C. the fastest

d)

D. faster than

12.

Travelling by train across India was…………………. experience of my life.

a)

A. the most interesting

b)

B. most interesting

c)

C. as interesting as

d)

D. more

interesting

13.

People want buses to run………….in the evening.

a)

latest

b)

later than

c)

as late

d)

later

14.

Do you think elephants are ……………trucks?

a)

heavier

b)

as heavy as

c)

so heavy as

d)

heaviest

15.

His headache was bad yesterday. Today it is………………..

a)

badde

b)

worst

c)

bad

d)

worse

16.

Skateboarding is a dangerous hobby but bungee jumping is …………..

a)

so dangerous

b)

more dangerous

c)

as dangerous as

d)

most dangerous

17.

He has an interesting hobby, but my sister has the ……..one in the world.

a)

too interesting

b)

interesting

c)

most interesting

d)

more interesting

18.

Buying an electric car was……………..mistake I've ever made.

a)

big

b)

bigger

c)

biggest

d)

the biggest

19.

Buying an electric car was……………..mistake I've ever made.

a)

the most

b)

worse

c)

the worst

d)

more

20.

Rickshaws are still as…………………. they used to be.

a)

popular

b)

popular as

c)

popular than

d)

most popular

21.

We have to ____ at the airport two hours before the plane leaves.

a)

get on

b)

check out

c)

check in

d)

check up

22.

How often do you …………..public transport to work?

a)

A. do

b)

B. take

c)

C. go

d)

D. travel

23.

In many countries women ……….longer than men.

a)

A. live

b)

B. are living 

c)

   C. lives 

d)

D. were living

24.

I feel very hot. I think I have (a)…………….. .

a)

A. temperature

b)

B. runny nose 

c)

C. stomach ache 

d)

D. back ache

25.

The students ……………….when the teacher arrived

a)

A. have talked   

b)

B. was talking  

c)

    C. talked  

d)

         D. were talking

26.

The tennis player hit the ball over the ………. but the other player missed it.

a)

A. pitch   

b)

       B. net      

c)

    C. club      

d)

        D. racquet

27.

He is very …………….. and doesn't like losing.

a)

A. popular

b)

B. competitive

c)

C. unusual

d)

  D. pleased

28.

Fans ………….. go onto the pitch during the game.

                                   

a)

A. can’t

b)

B. don’t have to

c)

C. need to

d)

D. should

29.

I'm not very good at……….. any sport, but I love being a spectator.

a)

A. played 

b)

B. plays    

c)

C. play     

d)

D. playing

30.

I can't park at the bus station but I can .... outside when you arive.

a)

A. pick you up

b)

B. get you off

c)

C. drop you off

d)

D. give you a lift

31.
  1. Take this.................before you go to bed if you still have a headache.

a)

Sleep

b)

umbrella      

c)

break      

d)

medicine

32.

I’ve had...........all day so I saw the dentist at the lunch time.

a)

headache 

b)

earache  

c)

toothache  

d)

backache

33.

I think you..........take regular breaks when playing computer games.

a)

may           

b)

should      

c)

might          

d)

can’t

34.

Football, rugby and cricket are played on a......

a)

Track         

b)

ring         

c)

court        

d)

pitch

35.

Swimmers wear..........to protect their eyes.

a)

bats           

b)

suit         

c)

gloves       

d)

goggles

36.

When sports teams or players win, they will get a.....

a)

score           

b)

trophy   

c)

fan             

d)

cash

37.

What time do you want me to pick you........from the station?

a)

Off                

b)

up           

c)

by              

d)

on

38.

We have to ..............at the airport 2 hours before the plane leaves.

a)

Book           

b)

 get on       

c)

check in

d)

come

39.

The roads are quieter and there is less pollution so life is also..............for pedestrians and cyclists.

a)

good

b)

bad

c)

better

d)

worse

40.

The bus is not...... as the metro when there is a lot of traffic.

a)

so fast

b)

faster

c)

the fastest

d)

faster than

41.

Hurry up! We’ve got to go.........five minutes.

a)

at

b)

for

c)

in

d)

on

42.

A large sheet of ice that moves slowly is a ....

a)

crevasse         

b)

cave        

c)

ridge        

d)

glacier

43.

A hole in a moutain is a.....

a)

cave

b)

face

c)

river

d)

summit

44.

A long narrow top of a moutain is.............

a)

cave

b)

river

c)

ridge

d)

valley

45.

The sailor has a lot of......and waited calmly until the storm stopped.

a)

patience  

b)

intelligence  

c)

experience  

d)

caring

46.

This is a general word for different types of energy.

a)

Fuel        

b)

electricity      

c)

oil       

d)

petrol

47.

An example of this material is steel and big ships are usually made from it.

a)

wood       

b)

metal           

c)

glass        

d)

jars

48.

Sylvia isn’t interested in ____________ races.

a)

A. to win   

b)

B. winning

c)

C. win

49.

____________a walking group doesn’t sound like fun to me.

a)

A. Join

b)

B. To join

c)

C. Joinning

50.

I’d like____________ you a favour, if I could.

a)

A. asking

b)

B. to ask

c)

C. to asking

51.

Both Angela and Sophia____________ the tennis tournament tonight.

a)

A. would like watching  

b)

B. like watching

c)

C. would like to watch

52.

Do you enjoy____________ photographs?

a)

A. taking

b)

B.to take

c)

C. take

53.

They wouldn’t like ____________ in that crazy Mud Bowl competition.

a)

A. taking part

b)

B. to take part

c)

C. not taking part

54.

I can’t stand ____________ a red card in a match when it’s not really my fault!

a)

A. getting

b)

B. to getting

c)

C. to get

55.

Moira got a…………….. at the weekend and now she’s got a nasty cough as well.

a)

A. cold 

b)

 B. sick  

c)

  C. health   

d)

  D. pain

56.

I’ve got an ………….. in this ear. I couldn’t sleep last night.

a)

A. headache

b)

 B. toothache

c)

  C. earache

d)

  D. backache

57.

I’ve got a sore …………..

a)

A. cough

b)

 B. throat

c)

  C. ache

58.

A ………. is a person who goes to every game or match to support a team or a player.

a)

viewer

b)

fan

c)

audience

d)

spectator

59.

Fans ………….. go onto the pitch during the game.

a)

don't have to

b)

need to

c)

can't

d)

should

60.

You ____________ buy a ticket. The museum is free on Saturdays.

a)

don't have to

b)

have to

c)

mustn't

d)

must

61.

I'm not very good at……….. any sport, but I love being a spectator.

a)

play

b)

plays

c)

playing

d)

played

62.

In freediving, you ………….   dive without breathing equipment. 

a)

don't have to

b)

have to

c)

mustn't

d)

can't

63.

In tennis, you ………….. serve the ball twice, if necessary. 

a)

don't have to

b)

can

c)

have to

d)

can't

64.

You ____________ buy a ticket on the door or in advance – it’s your choice.

a)

must

b)

can

c)

have to

d)

can't

65.

Students ____________ park their cars in front of reception. Those parking places are for visitors only.

a)

don't have to

b)

can

c)

have to

d)

can't

66.

Every player ……….. wear a uniform. 

a)

have to

b)

don't have to

c)

has to

d)

mustn't

67.

Joe ____________ go to the party if he doesn’t want to.

a)

can't

b)

doesn't have to

c)

has to

d)

mustn't

68.

You ____________ be late. If you miss the start of the play, they won’t let you in.

a)

have to

b)

don't have to

c)

can

d)

mustn't

69.

Do I ____________ sign this form here?

a)

have to

b)

can't

c)

can

d)

must

70.

Do we …………. wear special clothes for the exercise class?

a)

should

b)

must

c)

have to

d)

can

71.

Everyone must ………..and understand the rules before we start the game.

a)

read

b)

to read

c)

reading

d)

being read

72.

... tennis is a good way to get exercise and have fun.

a)

play

b)

plays

c)

to play

d)

playing

73.

_________ cricket is popular in Australia.

a)

play

b)

to playing

c)

to play

d)

playing

74.

I’m interested in ____________ this club.

a)

join

b)

to join

c)

joining

d)

to joining

75.

I can’t ____________ my glasses.

a)

find

b)

finding

c)

to find

d)

to finding

76-80.

Paddleboarding is a mixture of two water sports, surfing and rowing. Paddleboarding uses a surfboard and the paddle boarder 'rows' the board. You can do the sport on rivers, but most of the big competitions are on the ocean. The main competition for paddleboarders is the annual-race from Molokaito Oahu in Hawaii. Competitors must be very strong and athletic. 

One of paddle boarding's most famous competitors is the Australian Jamie Mitchell. Not many people know about Mitchell, but he is the eight-time winner of the Molokai to Oahu race. He also has the record time off our hours, fifty-eight minutes and twenty-five seconds. Because the sport isn't well known. the prize money for winning paddle boarding is small compared to other sports - Mitchell only received $3,000 for winning the race this year. But Mitchell obviously loves the sport because he trains two or three times a day six days a week for the four months before the race. At the same time. he has to earn money, so he does anything including working in bars or building work. So how does Mitchell stay interested in such a sport? He says. 'I just love paddleboarding. It's not about winning. It's about coming to Hawaii and spending time with my good friends in a place that I love.

76.

Where may this passage come from?

a)

A. A magazine

b)

B. A textbook

c)

C. A brochure

d)

D. An advertisement

77.

How often is the Molokaito race held? 

a)

A. six days a week

b)

B. eight times a year

c)

C. three times a day

d)

D. every year

78.

How many times does Jamie Mitchell win?

a)

3

b)

8

c)

6

79.

The prize money for winning paddle boarding is

a)

A. as small as other sports.

b)

B. bigger than other sports.

c)

C. smaller than other sports.

d)

D. the biggest of other sports.

80.

Why does Jamie Mitchell take part in paddleboarding race?

a)

A. Because he cannot find the other jobs.

b)

B. Because he enjoys paddleboarding.

c)

C. Because winning is important to him.

d)

D. Because paddleboarding is a famous sport.

81-90.

For many young people, sport is a popular part of school life and (1) _____ in one of the

school teams and playing in matches is very important. (2) _____ someone is in a team, it means a lot of extra practice and often spending a Saturday or Sunday away from (3) ______, as many matches are played then. 

It can also involve travelling to other towns to (4) ________ against other school teams and then (5) ___________ on after the match for a meal or a drink. Sometimes parents, friends or other students will (6) _______ with the team to support their own side.

When a school team wins a match, it is the whole school which feels proud, (7) _______

only the players. It can also mean that a school (8) ________ well-known for being good at certain sports and pupils from that school may end up playing (9) _______ national or international teams so that the school has some really (10) ________ names associated with it!

81.

1

a)

A. having

b)

B. being

c)

C. taking 

d)

D. putting

82.

2

a)

A. If  

b)

B. As

c)

C. Then

d)

D. So

83.

3

a)

A. home

b)

B. team   

c)

C. people

d)

D. matches 

84.

4

a)

A. beat 

b)

B. play   

c)

C.  race    

d)

D. win

85.

5

a)

A. staying

b)

B.  being   

c)

C. leaving  

d)

D. spending

86.

6

a)

A. cheer

b)

B. play

c)

C. travel

d)

D. judge

87.

7

a)

A. not 

b)

B. however 

c)

C. and 

d)

D. but

88.

8

a)

A. comes 

b)

B. makes 

c)

C. becomes

d)

D. turns

89.

9

a)

A. for 

b)

B. to  

c)

C.  up 

d)

D. beside

90.

10

a)

A. old  

b)

B. new 

c)

C. common     

d)

D. famous

91-100.

Ride a bike in Helsinki

You’re (1) ___ for work, and you don’t have a car. The bus is too slow. What do you do? If you live in Helsinki, Finland, you can (2) ___ a green bicycle from the street and ride it to work. Helsinki’s City Bike Program operates 26 bike stands in the center of Helsinki. Anyone can use them. You can take (3)___ city bike from a stand and leave a (4) ___ deposit. After you finish with the bicycle, you return it to a stand and get your money (5)___.

The bicycles are simple (6) ___ comfortable. They have a special (7) ___, and they have painted bright green, so it is easy to see them. The program is very popular. For many people, a City Bike is a (8) ___ way to get around. All kinds of people use the bicycles: shoppers, (9)___people, and students going to school. There are also free bike program in (10)___ other cities, including Copenhagen, Toronto, and Orlando.

91.

1

a)

A. late

b)

B. slow

c)

C. fast

d)

D. early

92.

2

a)

A. take

b)
  1. B. fetch : tìm về, đem về

c)
  1. C. see

d)
  1. D. bring

93.

3

a)

A. the

b)
  1. B. a

c)
  1. C. some

d)
  1. D. any

94.

4

a)

A. cheap

b)
  1. B. good

c)
  1. C. right

d)
  1. D. small

95.

5

a)

A. back

b)
  1. B. again

c)
  1. C. from

d)
  1. D. then

96.

6

a)

A. and

b)
  1. B. or

c)
  1. C. but

d)
  1. D. nor

97.

7

a)

A. look

b)
  1. B. form

c)
  1. C. design

d)
  1. D. appearance

98.

8

a)

expensive

b)

practical

c)

best

d)

important

99.

9

a)

friendly

b)

quickly

c)

lovely

d)

elderly

100.

10

a)

much

b)

a lot

c)

few

d)

several

101-105.

How well do you sleep?

Mostly A answers: The average human needs around eight hours of sleep per night. You probably get this because you usually sleep very well. You have regular routines and you are hardly ever tired.

Mostly B answers: You sleep fairly well. Maybe you wake up once or twice a night and that’s normal. But you have a busy life, so you need extra hours in bed. Try to go to bed early during the week and sleep an extra hour at the weekend.

Mostly C answers: You work hard and get home late, and sometimes work in the evening at home, so you probably don’t get the sleep you need. Try to relax in the evening and go to bed early.

101.
  1. 1. People with mostly A answers have good habits.

a)

T

b)

F

102.

2. It is no problems if an adult wake up once or twice a night.

a)

T

b)

F

103.

3. People with B answers should sleep less at weekend.

a)

T

b)

F

104.

4. People with C answers often work hard before bedtime.

a)

T

b)

F

105.

5. Sport is good for health if you do it before bedtime.

a)

T

b)

F

106.

My biggest____at scool was passing my mathematics exam. I got an A grade in the end!

a)

achievement

b)

challenge

c)

decision

107.

Don't get angry when things don't happen as fast as you'd like. Learn to be____

a)

patient

b)

reliable

c)

experienced

108.

Probably the most____ person in history was Albert Einstein. He had an amazing brain.

a)

ambitious

b)

careful

c)

intelligent

109.

You dropped water everywhere. Please try to be more____!

a)

ambitious

b)

careful

c)

intelligent

110-119.

The Namibia Challenge in Africa

The Namibia Challenge is a seven-day race organized by Raleigh International, a company established in 1985. It's a competition for people (1) ........................... want to learn teamwork and communication skills. It (2) .......................... place in the Namib desert in Africa, where team spends a week pushing themselves to their limit and (3) ....................... useful skills. As a final challenge, participants (4) ........................ to climb Mount Branberg, Namibia's highest mountain.

Paul Webster, a university student, is willing to (5) ...................... his experiences with other students. "The Namibia Challenge is especially useful if, (6) ....................... me, you haven't had (7) ....................... experience of working in a team." he says. '(8) ........................ the end of it, we were all trying to help each other in the team. It's also a great opportunity to (9) ........................ people of many different nationalities in a very special environment. I'm (10) ..................... of working back to Namibia if I can.'

110.

(1)

a)

who

b)

which

c)

what

d)

whose

111.

(2)

a)

gets

b)

takes

c)

holds

d)

has

112.

(3)

a)

becoming

b)

following

c)

growing

d)

developing

113.

(4)

a)

have

b)

got

c)

may

d)

must

114.

(5)

a)

talk

b)

let

c)

inform

d)

share

115.

(6)

a)

like

b)

except

c)

for

d)

against

116.

(7)

a)

few

b)

lot

c)

many

d)

much

117.

(8)

a)

By

b)

In

c)

Since

d)

From

118.

(9)

a)

introduce

b)

meet

c)

know

d)

greet

119.

(10)

a)

thinking

b)

planning

c)

deciding

d)

considering

120-129.

Nowadays, every household (1)____ electronic rubbish (or e-rubbish)-an old TV or computer printer, or an out-of-date mobile phone we no longer need. But when we throw these everyday items (2)____, not many of us know where these objects go. The journalist and photographer, Peter Essick, (3)____ to follow this e-rubbish to several different countries around the world. In particular, Essick found (4)____ e-rubbish goes to Ghana. There, he saw mountains of old computers in the local markets. The sellers resell some of them but not (5)____ equipment works. Instead, they recycle the broken computers by melting the parts inside. These parts contain a little (6)____ such as copper or even gold sometimes. However, this process of recycling is dangerous (7)____ the workers because it produces a lot of toxic chemicals. As a result of his (8)____, Peter Essick thinks it’s important to stop exporting e-rubbish. It’s bad for the environment and it’s bad for people’s (9)____. Instead, he believes manufacturers need to produce more eco-friendly electronics in the future; in other words, electronic products which you can recycle cheaply, safely and in the country (10)____ they were made

120.

(1)

a)

produces

b)

produced

c)

producing

d)

product

121.

(2)

a)

off

b)

away

c)

from

d)

with

122.

(3)

a)

decides

b)

decided

c)

decide

d)

dediding

123.

(4)

a)

a lot of

b)

a few

c)

a little

d)

some

124.

(5)

a)

many

b)

any

c)

much

d)

little

125.

(6)

a)

wood

b)

plastic

c)

metal

d)

glass

126.

(7)

a)

to

b)

for

c)

with

d)

of

127.

(8)

a)

visit

b)

coming

c)

seeing

d)

journey

128.

(9)

(a)  

129.

(10)

(a)  

130-134.

Travelling abroad

1. Why do tourists think that the first thing they should do when they visit a new place is go and see cathedrals, museums and monuments? There are many things I like about traveling, but queuing up to buy museum tickets then having your visit ruined by noisy tour groups is not one of them. The things that make places special are all around the famous buildings, not inside them.

2. My recent trip to India is a good example of this. By far the most interesting part of it was getting to know people - bicycle-taxi drivers, policemen riding elephants and children trying to earn some money by cleaning shoes. It was all so amazing that I didn’t need to do any 'proper sightseeing.

3. I also have fantastic memories of Florence. It was a boiling hot day and the queue to the art gallery was at least a kilometre long. Instead of joining it I sat in a shady square, ate a delicious pizza and listened to a man singing opera songs to only a few listeners. If I had stuck to my original plan I would have missed this experience.

4. One of the best things about travelling is creating memories to bring back. When I got back home from a holiday in Malaysia, I made some of the dishes I’d tasted in the food market. Maybe my results weren't as good as the real thing, but they reminded me of the places and the people I'd met - far better than anything from a souvenir shop.

(by Josh Sinn)

130.

What is Josh trying to do in this article?

a)

explain what he likes to do on holiday.

b)

recommend places for tourists to visit.

c)

complain about the way tourists behave.

d)

describe his favorite holiday destination.

131.

In India, Josh enjoyed

a)

going round famous buildings.

b)

riding on an elephant.

c)

talking to different people.

d)

playing with children.

132.

On his trip to Florence, Josh

a)

got away from the crowds.

b)

went to the opera.

c)

visited the art gallery. 

d)

walked around in the sunshine.

133.

The Malaysian food that Josh made at home             

a)

was difficult to prepare.

b)

was better than the market food.

c)

didn't taste very good. 

d)

brought back happy memories.

134.

Which postcard would Josh write to his friend?

a)

I went round this museum of local history with a group and the guide gave us lots of interesting information.

b)

I haven’t visited any of the important sights, but I’ve learnt a lot about this interesting country.

c)

I’ve done the cathedral, the castle and the art gallery and I’m looking forward to the museum.

d)

This is a fantastic place – lots of souvenir shops with very reasonable prices.

135-139.

The survivors

Some of the best films and books come from true stories. This is particularly true for stories about mountaineers and explorers. Here are five of the best stories which became books and films.

A In 1996 Jon Krakauer went to Mount Everest. He wanted to climb the mountain and write about how the mountain was changing. However, while he was there, eight people died in terrible weather on the side of the mountain, Krakauer described what happened in his book Into Thin Air.

B When a plane was flying over the Andes in 1972, it crashed but some of the passengers survived. Two Uruguayan men, Nando Parrado and Roberto Canessa, walked for many days across the mountains to get help. Their story became a film called Alive.

C In 1965, while Edward Whymper and his team were climbing the Matterhorn mountain, one of the men fell. As he fell, his rope pulled others down with him. Whymper survived and wrote a book about the events.

D The climber George Mallory wanted to be the first person to climb Everest in 1924. He never returned, but no one knows if he reached the top. As a result, there are many books about this famous mountaineering mystery.

E While the explorers Ernest Shackleton was sailing around Antarctica his ship, Endurance, became stuck in the ice. Eventually, Shackleton and his crew left the ship and they spent sixteen days crossing 1,300 kilometres of ocean in  small boats to the island of South Georgia. Shackleton published his famous story of survival in 1919.

135.

Why did Jon Krakauer want to climb Mount Everest?

a)

He wanted to see what was different about the mountain.

b)

He wanted to write about the eight people who died.

c)

He wanted to be the first to climb to the top.

d)

He wanted to described the terrible weather on the side of the mountain.

136.

Why is the George Mallory mystery so famous?

a)

No one knows what happened to him.

b)

He died before reaching the top of Everest.

c)

He wanted to be the first to climb Everest.

d)

He walked for many days across the mountains.

137.

Why did Shackleton and his crew row across the ocean in small boats?

a)

Their ship got trapped in the ice, so they couldn't sail it.

b)

They decided to leave their ship at South Georgia.

c)

They wanted to be the first to sail around Antarctica.

d)

They wanted to publish his famous story of survival.

138.

Which survival story did not involve mountains?

a)

Shackleton's story

b)

Edward Whymper's story

c)

The book, Into Thin Air

d)

George Mallory

139.

Which person wrote a book about their survival story?

a)

Edward Whymper

b)

George Mallory

c)

Nando Parrado

d)

Roberto Canessa

140-144.

C = customer care assistant, J = Jane

C: Good morning. Can I help you?

J: Hi, I’m calling about an order for a Computer Circuit Board Clock from your website but I received an email saying I have to wait seven more days.

C: One moment … Do you have the order number?

J: Yes, it’s 8-0-5-3-1-A.

C: Is that A as in alpha?

J: That’s right.

C: Is that Ms Jane Powell of 90 North Lane?

J: Yes, it is.

C: Hmm. Can I put you on hold for a moment?

J: Sure.

C: Hello?

J: Yes, hello.

C: I’m very sorry but this product isn’t in stock at the moment. We’ll have it in seven days.

J: I already know that. But it’s my husband’s birthday tomorrow.

C: Ah, I see. Well, would you like to order a similar clock? We have an Apple iPod one for thirty-five pounds.

J: Hmm. I really liked the one I ordered.

C: Oh, I’m sorry about that. Would you like to cancel the order?

J: Yes, I think so. How does that work?

C: Well, we’ll refund the amount of thirty-nine pounds to your credit card.

J: OK. Thanks.

C: And would you like confirmation by email?

J: Yes, please.

C: Let me check. Your email is J powell at S-mail dot com.

J: That’s right.

C: Is there anything else I can help you with?

J: No, thanks. That’s everything.

C: OK. Goodbye.

J: Bye.

140.

What information does the customer service assistant ask for and

check?

a)
The customer service assistant checks the weather and traffic conditions.
b)
The customer service assistant asks for the customer's favorite color and shoe size.
c)
The customer service assistant inquires about the customer's hobbies and interests.
d)

The customer service assistant asks for the order number, checks customer’s name and

address, and later on her email address

141.

Why does Jane want the clock quickly?

a)

Because it’s for her husband’s birthday.

b)
She needs it to tell the time better.
c)
She is trying to fix the broken one.
d)
She wants to decorate her room.
142.

What does Jane decide to do?

a)
Jane decides to ignore the problem.
b)

Jane decides to cancel the order and get a refund

c)
Jane decides to wait for someone else to act.
d)
Jane decides to do nothing at all.
143.

How much does the other clock cost?

a)

£35

b)

$35

c)

£50

d)

£100.

144.

What will the customer service assistant email her?

a)
An apology for a delayed response.
b)
A promotional offer for a new product.
c)

onfirmation of the refund

d)
A request for feedback on service quality.
145-149.
145.

Electric cars are much cleaner than petrol cars.

a)

T

b)

F

146.

Electric cars have the most efficient type of engine

a)

T

b)

F

147.

Electric cars are much cheaper than petrol cars

a)

T

b)

F

148.

Eight o'clock in the morning is the best time of the day for commuting

a)

T

b)

F

149.

The town needs faster public transport

a)

T

b)

F

150-154.
150.

Vic works in a bank during the week and goes caving at the weekend

a)

T

b)

F

151.

Colleagues at work think Vic is 'a bit crazy'

a)

T

b)

F

152.

Vic thinks his achievement so far was not reaching Rumbling Falls Cave

a)

T

b)

F

153.

Cavers don't need to be physically fit when they go up two waterfalls

a)

T

b)

F

154.

Vic say 'The Rumble Room' is like a different world

a)

T

b)

F