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CompTIA ITF+

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What is an example of a compressed file?

a)

.avi

b)

.30c

c)

.cmp

d)

.7z

2.

After uninstalling a new workstation and setting up a user account, which of the following should be complete to harden the system properly?

a)

Run software and security updates

b)

Install peripheral device

c)

Configure cloud based storage

d)

Add more cloud based storage

3.

A user needs to remove an application from a Windows computer. What is the best way to remove the application?

a)

Drag the application to the trash, and select Empty trash

b)

Right click on the application and select delete

c)

Run the uninstaller provided by the application vendor

d)

Delete the application binary

4.

Which of the following is a requirement to connect a smartphone to a wireless network?

a)

SSID

b)

SATA

c)

SMTP

d)

gzip

5.

Which of the following is something that an Information Technology (IT) professional would do?

a)

Create and improve software

b)

Collect and utilize data

c)

Build and repair computers

d)

Manage grades and enrollments

6.

Which of the following program should be used to create a.doc file?

a)

Database

b)

Spreadsheet

c)

Email

d)

Word processing

7.

Which of the following is an example of a pointing device?

a)

Webcam

b)

Trackball

c)

Flash drive

d)

Projector

8.

Before purchasing a new video card for a PC, which of the following should be checked to ensure there will be enough electricity for the video card to function properly?

a)

GPU

b)

CPU

c)

GUI

d)

PSU

9.

What is item number 3 in the picture?

a)

Disk Connectors (HDD, SSD)

b)

Power Supply Units (PSU)

c)

Motherboard Connectors

d)

Graphics Card Connectors

10.

What is item number 1 in the picture?

a)

CPU Socket

b)

RAM Slot

c)

Power Supply

d)

Motherboard

11.

What is the final step, after implementing and assuring of functionality of a computer problem?

a)

Document the problem

b)

Test the solution

c)

Analyze the requirements

d)

Deploy the software

12.

What is item number 4 in the picture?

a)

I/O ports

b)

USB connectors

c)

Power supply

d)

HDMI output

13.

A user, Ann, is experiencing slow browsing on a website she frequently visits that displays constant pop-up ads. Which of the following is the MOST likely cause?

a)

The browser is incompatible with the website

b)

The workstation has been infected with malware

c)

The website is not secured by SSL

d)

The certificate of the website has expired

14.

What is the least number of a byte?

a)

Four bits

b)

Eight bits

c)

Sixteen bits

d)

Two bits

15.

Joe, a user just received a new mobile device. Which of the following will Joe be prompted for during device setup?
- power point
- Screen resolution
- Account login information
- Bluetooth PIN

a)

power point

b)

Screen resolution

c)

Account login information

d)

Bluetooth PIN

16.

A technician receives an email notification about an OS update for a zero day virus. Which step should be performed FIRST to update the company servers?

a)

Perform the updates in a test environment

b)

Perform the updates after work hours

c)

Perform the updates immediately

d)

Performed the updates during the next maintenance window.

17.

You are responsible for technical support at a hospital. Recently, all computers have been upgraded to Windows Vista 64 bit. However, you have a particular custom application that runs only in 32 bit. What should you do?

a)

Use compatibility mode to run the 32-bit application.

b)

Upgrade the application to a 64-bit version.

c)

Uninstall Windows Vista and revert to an earlier version.

d)

Run the application in a virtual machine with 32-bit OS.

18.

Which of the following software is used to reduce the size of a file or folder?

a)

Desktop publishing

b)

Basic database

c)

Compression

d)

Anti-malware

19.

Which of the following operating systems is very lightweight and relies heavily on Internet applications?

a)

Chrome OS

b)

Windows

c)

Linux

d)

Blackberry OS

20.

A user had to replace the hard drive in a computer. The user would like to install the games that came with the computer but were not installed as part of the initial OS setup wizard. The user can install the games by performing which of the following?

a)

Schedule automatic updates.

b)

Enable installed OS features.

c)

Update hardware drivers.

d)

Reinstall productivity applications.