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WorksheetsEffective Communication
Total questions: 10
Worksheet time: 15mins
What is a common problem in professional communication according to the video?
People communicate too much.
Lack of focus on communication skills in education.
Too much focus on communication in school.
What is the most advised way to communicate effectively?
Write formal emails.
Be a good listener.
Speak with confidence.
What is the first step to practice active listening?
Pay attention.
Repeat what they said.
Ask questions immediately.
What does being friendly in the workplace help with?
Making others work harder.
Avoiding difficult conversations.
Making people feel they can and should talk to you.
A piece of advice to improve kindness is:
Use emojis in all emails.
Personalize your interactions.
Keep conversations short.
Being open-minded means:
Considering other points of view.
Avoiding decision-making.
Agreeing with everyone.
What is a suggested phrase to show open-mindedness?
"We agree to disagree."
"Can you help me understand your point of view?"
"My idea is the best option."
What is wrong with using "but" in comments?
It erases the compliment.
It makes the message too short.
It confuses the message.
What percentage of communication can be non-verbal?
40–60%
70–93%
50–70%
One way to improve non-verbal communication is:
Avoid eye contact to reduce pressure.
Relax your posture and facial expressions.
Cross your arms to show focus.
