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WorksheetsCIW Network Tech
Total questions: 130
Worksheet time: 1hrs 22mins
What is the purpose of an account lockout?
To provide access to selected external users.
To inspect all packets addressed to a user-level application.
To automatically disable a user account after a certain number of failed authentication attempts.
To save every change made to computer data.
What does BYOD stand for?
Bring Your Own Device
Backup Your Own Data
Bring Your Own Data
Backup Your Own Device
What is a digital certificate used for?
To monitor and control the operation of the computer infected with the server code.
To authenticate a program or a sender's public key, or to initiate SSL sessions.
To provide access to selected external users.
To save every change made to computer data.
What is the function of IP Security (IPsec)?
To authenticate and encrypt data to provide security over the Internet.
To inspect all packets addressed to a user-level application.
To automatically disable a user account after a certain number of failed authentication attempts.
To save every change made to computer data.
What is the role of a hypervisor in computing?
To run multiple operating systems on a server concurrently.
To authenticate and encrypt data to provide security over the Internet.
To automatically disable a user account after a certain number of failed authentication attempts.
To provide access to selected external users.
What is Kerberos in the context of computer security?
A virus that targets computer systems.
A password manager software.
A proprietary key-management scheme for secure communication.
A type of malware.
What does MDM stand for in the context of BYOD networks?
Mobile Device Management
Malware Detection Module
Mobile Data Monitoring
Manual Data Manipulation
What is the purpose of Network Address Translation (NAT)?
To encrypt data packets.
To hide internal IP addresses from the external network.
To manage mobile devices.
To generate passwords.
What does non-repudiation ensure in security transactions?
That a transaction can be repeated.
That a transaction cannot be denied by the parties involved.
That a transaction remains anonymous.
That a transaction is encrypted.
What is the main function of a password manager?
To intercept password transmissions.
To generate and store passwords.
To encrypt data packets.
To mediate traffic between networks.
What is the role of a proxy server in a network?
To generate passwords.
To manage mobile devices.
To mediate traffic and translate IP addresses.
To provide a secure tunnel for data packets.
What does the recovery time objective (RTO) refer to in disaster recovery?
The time needed to detect a system intrusion.
The length of time a system can be offline without affecting the business.
The time required to recover lost data.
The duration of a network outage.
For purposes of this lesson, what is a smart card used for?
To encrypt email communications.
To manage passwords.
To replace the magnetic strip with an embedded chip for data storage.
To intercept passwords.
What is the purpose of a tunneling protocol?
To encapsulate data packets into another packet.
To manage BYOD networks.
To detect and remove malware.
To mediate traffic between protected networks.
What is a virus in the context of computer systems?
A program that enhances the performance of the system.
A malicious program that replicates itself and causes system damage.
A type of antivirus software.
A tool used for computer system maintenance.
What does a worm do in computer systems?
Fixes security vulnerabilities.
Replicates itself and consumes system resources.
Helps in faster data processing.
Connects multiple devices in a network.
What is x.509 commonly used for?
Encrypting user data.
Creating digital certificates.
Compressing files.
Monitoring network traffic.
What is a protocol that allows users and all corporations to securely extend their networks over the Internet using remote access servers?
Point-to-Point Tunneling Protocol (PPTP)
Secure Socket Tunneling Protocol (SSTP)
Hypertext Transfer Protocol (HTTP)
File Transfer Protocol (FTP)
Regarding the BYOD Policy, which option defines how much control the company will have over employees’ personal devices?
Acceptable Use
Scope of Control
Enforcement
Support
Regarding the BYOD Policy, which option implements a management system for personal devices?
Acceptable Use
Scope of Control
Enforcement
Support
Cloud service providers hire IT professionals to manage and maintain the systems. What type of security threat is this?
Insider Threat
Ignorance
DDoS
Web API Hack
Which option conducts cloud failure drills with your IT staff and ensure your services are designed for a disaster?
Create redundancy
Review your service-level agreement (SLA)
Do not get locked into a contract
Plan for failure
Which virus infects Windows executable files?
WannaCry
Melissa
VBS Love Letter
Chernobyl
What type of virus attempts to avoid detection by redirecting hard-disk-drive read requests?
File infecting
Boot Sector
Stealth
Polymorphic
What type of attack is often used to consume a server's data connection?
Trojan
Brute Force
Distributed Denial of Service
Spoofing
A cabled network used in one building.
WAN
WLAN
LAN
The internet is an example of this type of network.
LAN
WLAN
WAN
Several networks connected together using a router.
WAN
WLAN
LAN
This network is connected without cables.
WAN
WLAN
LAN
This type of network is used to transmit data between Europe and North America.
WAN
LAN
WLAN
This type of network is private.
Internet
Intranet
This type of network is more secure
Internet
Intranet
This type of network is global.
Internet
Intranet
This type of network is more likely to be monitored.
Internet
Intranet
This network device connects a LAN to the internet.
Hub
Switch
Bridge
Router
This network device connects one LAN to another LAN that uses the same protocol.
Hub
Switch
Bridge
Router
This network device broadcasts data to all computers in a network.
Hub
Switch
Bridge
Router
This network device connects a number of other devices and sends data to one specific device only.
Hub
Switch
Bridge
Router
What is a network?
A group of 1 or more devices which communicate
A group of 2 or more devices which communicate
When 2 or more computers are in the same building.
A group of 3 or more devices which communicate
Hospitals, banks and supermarkets are all linked using which network type?
WAN
LAN
BUS
WiFi
What is the fastest type of network connection?
Ethernet
Mobile data
Fibre optics
Wi-fi
How far can Wi-fi reach?
Around 50 meters
Around 70 meters
Around 20 meters
Around 100 meters
Which of these is not a wireless connection?
Bluetooth
4G
Wi-fi
Ethernet
Which is faster, a Wired or wireless connection?
Wired
Wireless
Both are the same speed
What does VPN stand for?
Visual Protected Network
Virtual Private Network
Visual Private Network
Virtual Protected Network
What does PAN stand for?
Proven Area Network
Protected Area Network
Private Area Network
Personal Area Network
Which of these is an disadvantage of a Bus network?
Expensive
Needs extra hardware
Slow
What are networks used for?
to access the internet
To connect devices to each other
What type of topology is this?
Tree
Mesh
Ring
Line
Bus
You visit the Web site of a
business from which you make online purchases and set up an account on
your smartphone. The site requests your mobile phone number in order to
send you promotional text messages. What type of service scenario
describe?
Virtual Network Computing
(VNC) service
An opt-in mass texting service
An opt-in email marketing
service
A list serve subscription
service
You have been contracted to write an article about social networks for a magazine. You have finished writing the article and are ready to send your draft to the magazine editor. Which is the most appropriate way to do this?
Facebook post
Twitter tweet
Text message
Sadie receives a verbally abusive voicemail from an angry customer who want to complain about a product, followed by several text messages from the customer asking why no one has returned his call yet. Sadie is due at a mandatory meeting with the company's executive managers. Which of the following is her best course of action?
She should send text messages to the customer during the meeting to placate him, and if he continues to be verbally abusive, it is acceptable for her to respond in the same abusive tone.
She should send a brief text message to the customer requesting that he send his complaints via e-mail, so that further inappropriate communication will be well documented.
She should not respond to the customer because he has communicated inappropriately.
She should skip the meeting and call the customer immediately to resolve the problem with him.
You have just finished a very important sales meeting with a potential customer, and you need to update your supervisor at the corporate office, which is located in another country. You are debating whether to text or e-mail your supervisor about the meeting details. Which of the following would be the best practice for communicating with your supervisor?
Send several text messages in order to convey all the details of the meeting most quickly.
Post the details of the meeting on your favorite social media platform, where your supervisor is one of your followers.
Send a brief text message to say the meeting has finished, because you know that your supervisor does not read e-mail.
Send a brief text message update now, and then send the meeting details in an e-mail message later.
Lisa is configuring an e-mail client to connect to her e-mail account. Which of the following is required to set up the e-mail account?
A POP3 address
An HTTP address
A DNS server address
An FTP server address
Frankie works on the IT team at
her company. She is looking for way to reduce costs, so she suggests that
the company uses P2P to facilitate sharing of information, instead of
maintaining servers with FTP access. To protect its confidential data
while benefiting from P2P, the company should:
Limit P2P (Peer to Peer) use
to sharing only music files
Forbid employees to use their
computers in P2P access
Implement technologies that
will control access and password-protect files
Limit P2P us ti sharing only
with universities and research organizations
You accidentally dropped you
mobile phone, which was submerged in water and no longer works. Upon
replacing the phone with an upgraded unit you must reconfigure many of the
services. The instruction say that all you need to do is enter your email
address and the unit will configure the email client for you. Even though
you have tried this several times, it does not not work. The mobile phone
vendor says that because you are trying to sync your email account with an
enterprise mail server, you will need to configure the email client
manually. Which choice lists the information you will need to configure
the email client?
Company name, email address,
SMTP, POP3, IMAP, and DNS
Email address, SMTP, IMAP,
DNS, username and password.
Email address, SMTP, POP3,
username and password.
Company name, SMTP, POP3,
username and password.
Which of the following is a
legal and ethical practice?
Copying someone else's written
work found on the internet and presenting it as your own, as long as it
is for schoolwork.
Trying shareware for free and
paying for it only after you decide to keep using it.
Downloading copyrighted
artwork and using it as the background on your website.
Downloading music and motion
pictures, as long as they are from a peer-to-peer network.
Irena is reviewing several
promotional product videos from her company’s marketing department before
they are published on the company’s Web site. The videos are in RealMedia
Format, but they do not open is Irena’s Windows Media Player. What should
Irena do in order to view the videos?
Contact her company’s
Technical Support department and schedule service for her computer.
Convert the video files to the
WMV format, because RealMedia files will not play in Windows Media
Player.
Upload the video files to the
Web server to be viewed through Windows Media Player because they will
not play from a local computer.
Decompress the files before
attempting to play them in Windows Media Player, because RealMedia files
are compressed for uploading/downloading.
You are leading a team of new
hires and need to train them on innovative strategies and technologies the
will be used to develop an upcoming project. You send several e-mail
messages with links to helpful resources, but you soon realize this is an
inefficient way to organize and share this information. Which solution
would provide a more efficient way to categorize and share this
information?
Social tagging
Grid computing
Ajax programming
Collective Intelligence
The official CIW Web site has
an IP address of 72.44.192.233. Which technology allows Web users to enter
the URL www.CIWcertified.com in the browser address bar to
access the site, instead of having to remember and enter the IP address?
SSL
DNS
HTTP
NNTP
Todd replaced his mobile phone with an upgraded unit, and now must reconfigure many of the services. The instructions say that he can enter his e-mail address and the unit will configure the e-mail client for him. Todd has tried this several times, but it does not work. He calls the vendor's help desk. The technician says that because Todd is trying to sync his e-mail account with an enterprise mail server, he will need to configure the e-mail client manually. What information does Todd need to configure the e-mail client?
E-mail address, SMTP, POP3, user name and password
E-mail address, POP3, IMAP, user name and password
Company IP address, DNS, e-mail address, SMTP and IMAP
Company URL, e-mail address, SMTP, POP3 and IMAP
Marja works for a small but growing company. She has been assigned to make several international sales trips to visit prospective customers. The company does not have an enterprise mail server with Web mail access. Her IT department is looking for a solution so that Marja can check her e-mail as she travels. Which of the following should the company choose for the most effective, economical and efficient solution?
Configure a free Web-based e-mail account that Marja can access anywhere, and forward her e-mail to that account while she travels.
Configure an auto-response message on Marja's e-mail account notifying senders that Marja will be out of the country and will respond to their messages when she returns.
Assign an assistant to check Marja's e-mail, discuss the messages with her over the phone, and then reply as needed.
Have Marja forward her e-mail to the customer she will be visiting, who can then provide her access to her messages while she is in their office.
Josh is expecting a very important file from a co-worker in a remote office to be sent to him through e-mail, but he has not received the file. He calls the co-worker, who informs him that she sent the file yesterday and will send it again immediately. Josh still does not receive the e-mail message, so he contacts Technical Support. They find the e-mail from the co-worker in the spam folder of Josh's e-mail client. It has an attachment named salesnumbers.exe. What is the most likely reason that the e-mail message was filtered out?
A file attachment with an .exe extension may contain malicious code.
The attachment's file size exceeded the limits of the e-mail filter policy.
The file name of the attached file exceeds the file name length of the e-mail filter policy.
il servers automatically block messages from remote offices from internal e-mail.
Because file attachments may contain malicious code that can be used to damage or infiltrate systems, your company routinely scans all file attachments in incoming e-mail. Where does attachment scanning take place?
At the server, usually just after the message has been received via SMTP
At the client, usually just after the message has been received via SMTP
At the client, usually just after the message has been received via POP3
At the server, usually just after the message has been received via POP3
Cleo's boyfriend sent her an e-mail message at work with details about a highly personal matter. The message was sent to Cleo's company e-mail address. Her boyfriend requested that she respond as soon as possible. Why should Cleo call her boyfriend to discuss the matter over the phone instead of responding in an e-mail message?
Because she has several questions and it will take too long to discuss via e-mail
Because her employer has the right to read her e-mail
Because it is illegal to use company e-mail for personal use
Because e-mail is completely private but not personal enough
You want to send an e-mail message you received to another user who did not receive the original message. Which is the best way to do this?
Ask the sender to re-send the original message and include the omitted user.
Copy the message text into a new message and send it to the omitted user.
Forward the message
Reply to the message.
You are updating company guidelines regarding professional communication via e-mail. To dispel the impression of shouting or anger, users should:
make appropriate use of emoticons to convey a businesslike tone.
make appropriate use of abbreviations to convey a businesslike tone.
avoid typing messages in all lowercase letters.
avoid typing messages in all capital letters.
What is the project triangle?
The relationships among the planning, executing and controlling phases of project management.
The relationships among project tasks, resources and assignments.
The relationships among the planning skills, organizational skills and communication skills needed by good project managers.
The relationships among project scope, time and money.
How does scope creep undermine the success of a project?
Changes in project scope tend to occur in small increments, and these small increases in scope can add up and compromise the success of the project.
Changes in project scope are generally abrupt and significant, and usually cause projects to be terminated.
Scope creep usually indicates a change in project management expertise, which usually compromises the success of the project.
Scope creep usually indicates that the project costs are spiraling out of control, and usually results in project termination.
Ken needs a catchy name for his new online business. He decides to launch a public contest through his social networking accounts to seek lots of creative ideas for his business name. Which term describes the use of the Internet in this manner?
Tagging
Crowdsourcing
Folksonomy
Social engineering
Mrs. Brown is a teacher at the elementary school. As the school year begins, she sends a couple e-mail messages to her students' parents to provide links to various school resource sites. Many of the parents reply, thanking her for the resources and asking for more information on topics such as state testing, district requirements, and fun educational sites for kids. Mrs. Brown realizes that e-mail is an inefficient way to organize and share all her information. A more efficient way for her to provide resource links to her students' parents would be:
collective intelligence.
grid computing.
crowdsourcing
social tagging.
You are hosting a lunch meeting at a local restaurant for 15 of your roving salespeople. An hour before meeting time, the restaurant calls to tell you that the party room will not be available for at least an hour later than scheduled. You call another restaurant in the area, which can make its party room available in one hour for your lunch meeting. You make a reservation with the new restaurant for the same time and cancel the other. What is the best way to alert each salesperson about the new restaurant location?
Call each salesperson and leave a voicemail message with the location of the new restaurant.
Send a text message with the new restaurant location to the mobile phones of all the salespeople.
Post an announcement to the company's Web site with the location of the new restaurant.
Ask the manager of the first restaurant to tell the salespeople about the new restaurant location when they arrive at the first restaurant as scheduled.
Which of the following is a legal and ethical practice?
Downloading copyrighted artwork and using it as a background on your Website.
Trying shareware for free an d paying for it only after you decide to keep using it.
Copying someone else's written work found on the Internet and presenting it as your own, as long as it is for schoolwork.
Downloading music and motion pictures as long as they are from a peer-to-peer
Michelle wants to search for a scuba regulator. She plans to use a keyword search engine. She does not want to see any results from the manufacturer named Scuba pro. Which of the following search strings should she use?
Regulators<Scubapro
Regulators>Scubapro
Regulators !Scubapro
Regulators Scubapro
You have just checked the balance in your bank account by logging into your bank's Web site. Which protocol was most likely used for the transmission of your information?
IMAPS
FTPS
POP
HTTPS
Which of the following is used to help non-technical users collectively classify and find information on a site?
Ajax
Web feed
Tagging
A wiki
Consider the following address:
http://www.CIWcertified.com/certifications/web_foundations/iba.php. Which part of the URL represents the server name on which this page resides?
WWW
/certifications/
CIWcertified
CIWcertified.com
Which organization is responsible for managing domain names so that each one is unique, and (once registered) cannot be used by an unauthorized individual or organization?
W3C
RFC
IEFT
ICANN
You just received a joke that was e-mailed to you by a co-worker. You find the joke funny and consider forwarding it to another co-worker that you trust. Which human resources issue do you risk by forwarding the e-mail message?
Reducing the effectiveness of spam filters
Forgetting to include others who might find the joke funny
Offending a recipient who receives the joke as a result from further forwarding
Copyright infringement by not providing credit to the originator of the joke
Proprietary information for your company's online business was released to a competitor. Which of the following preventative measures should your company take to ensure that its proprietary information is protected in the future?
Destroy all proprietary information
Restrict Internet access
Uninstall any e-mail clients
Monitor employees' messages
Which is the preferred approach to communicate important action items in an e-mail message to a co-worker?
Describe all actions at length in a detailed paragraph in the middle of the message.
Write the action items using all capital letters.
Include emoticons to ensure the recipient understands your humor.
List the action items in a numbered list or bulleted list for clarity.
Aisha is preparing to give a presentation to management about the development of cloud computing services that her company is planning to implement. Which of the following might her managers mention as a possible objection or drawback to using cloud services for the company?
Speed
Scalability
Flexibility
Cost
A friend just sent you a link to a Facebook page with information that you find very useful. You want to be able to recall the site in the future from your desktop computer, or from your mobile device while away from your desk. Which is the best approach?
Memorize the URL so you can pull up the site in any browser such as Chrome, Firefox or Internet Explorer.
Add the link to a cloud-based bookmark service such as Delicious or Google Bookmarks
Manually enter the Web address into any and all browsers on all of your devices.
Pull up the message with the link any time you want to view the site.
You received a text and a threatening voicemail from an angry customer who wants to immediately discuss the shortcomings of a recently released product. You are about to walk into a mandatory meeting with your top-level leadership team. Which of the following is your best course of action?
Do not respond to the customer.
Skip the meeting and call the customer.
Request that the customer send his complaints by e-mail, knowing that any inappropriate communication will be well documented.
Continue to send text messages to the customer hoping to smooth things over until you can call him on the phone after your meeting.
You use a proprietary Windows-based program to generate architectural drawings and plans for your freelance drafting business. You have a personal Web site and would like to share samples of your work for potential new customers to review. To which file format should you convert your drawings so that they are viewable regardless of the local operating system used by the individual viewing your site?
DOC
MP3
XML
You are leading a team of new hires and need to train them on innovative strategies and technologies that will be used to develop an upcoming project. You send several e-mail messages with links to helpful resources. But you soon realize this is an inefficient way to organize and share this information. Which solution would provide a more efficient way to categorize and share this information?
Collective intelligence
Grid computing
Ajax programming
Social tagging
Selena needs to send a message to her manager providing all the details of a business proposal. The idea they have discussed is critical to the business. The project is considered urgent and confidential. Selena wants to get this outline to her manager as quickly as possible. What would be the most appropriate way Selena could use an SMS (text) message in relation to this proposal?
To alert her manager that she has sent the proposal via e-mail so her manager can view the proposal as soon as possible
To send the proposal as an attachment to the text message
To send a useful summary of the proposal to her manager so that the manager has it available during a presentation
To provide a detailed outline of the proposal so that her manager can refer to it a s he travels.
You attend an online university that offers seminars on APA Style through its Writing Center. You registered for the seminar and learned that the training will be provided over the Web. Although there is no opportunity to ask questions, you find the live lecture to be engaging. Which Web-based meeting format was used?
Webinar
Web conference
Blog
Video conference
Andrea works as an Administrative Assistant for a small business that uses a SaaS service for accounting, sales orders, and customer service information about the business's customers. This product is like Salesforce.com and its competitors. Andrea makes sure she saves accurate records about current projects and performs regular backups of the business data stored on the cloud-based service. Which of the following is the primary reason for this practice?
Andrea is overly cautious because it is well known that cloud-based services are highly secure, highly reliable and always available.
Data stored online through the cloud-based service is more at risk to security breaches that if it were stored locally.
If there is an interruption in Internet access, the service and records would not be accessible.
There is a limit on the number of users who are allowed to access the cloud-based service at any one time.
Marcella is looking for a unique product line. She has found one on the XYZ Company's Web site, which is designed well and appears to be legitimate. As she navigates through the checkout process, she reaches the checkout page with this URL, which asks her to enter her credit card information:
http://XYZ.com/gp/checkout.html/ref=chk_out_TLS12B_1b?ie=UTF8&docID=1000 7931. Why should Marcella cancel her online transaction instead of proceeding?
Because the link contains abbreviations and is not completely readable, so Marcella is unsure of the server's name
Because the site uses 128-bit encryption, which is illegal for companies that are located overseas
Because the link does not use SSL/TLS encryption and therefore the information Marcella enters would not be secure
Because the link uses SSL/TLS encryption, which Marcella knows is not compatible with the browser she is using
Your customer scheduled a meeting to discuss a project you are managing. Early testing indicates that there are currently quality problems with some of the more complex features. The customer stated that quality and budget are his two main concerns: The project must be developed within budget and must be very high quality. When you asked the customer if he would be willing to extend the deadline to meet his objectives, he stated this was not possible. What adjustment to the project triangle components can you suggest to meet your customer's needs?
Suggest that the customer hire temporary contractors.
Inform the customer that he must compromise one of the three elements of a project triangle: quality, budget or schedule.
Suggest that the scope be limited to include only the most important features.
Suggest that the customer use a Gantt chart to add time to the project.
Consider the following address:
http://www.CIWcertified.com/Certifications/Web_Foundations/iba.php
Which of the following is the best classification for the address?
Virtual domain name
Deep URL
Relative URL
Fully qualified domain name
It is the arrangement of the elements of a communication network.
Network Topology
Bus Topology
Metropolitan Area Network
Computer Network
Select the following that are Network Topologies
Mesh
Star
Circle
Bus
A type of network that is spanned inside a building and operated under single administrative system
Point-to-Point
Local Area Network
Wide Area Network
Metropolitan Area Network
Which of the following illustration shows Mesh Topology?
A hybrid topology contains only 1 topology.
True
False
Check which is NOT part of Computer Network.
Bus Topology
Personal Area Network
Point-to-Point
Wide Area Network
It covers a wide area which may span across provinces and even a whole country.
Metropolitan Area Network
Local Area Network
Wide Area Network
Personal Area Network
Check all the ways you can communicate one computer/device to another.
Ethernet cable
WiFi
Satellite
Router
Where does the computers in Star Topology are connected?
Hub
Cable
Server
Router
Which do you think is the strongest or the most effective network topologies and why?
