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WorksheetsN5 BM Management of People Quiz
Total questions: 87
Worksheet time: 44mins
What is one of the learning objectives related to recruitment and selection?
Describe the history of recruitment
Identify the key elements of a contract of employment
Explain the financial benefits of recruitment
List the types of employment contracts
Which of the following is a stage in the recruitment process?
Conducting market research
Describing the methods of selection
Writing a job description
Analyzing financial statements
What is a method of selection that a business may use?
Conducting a survey
Holding interviews
Creating a marketing plan
Developing a product prototype
How can recruitment and selection be compared?
Both involve financial analysis
Both are part of the hiring process
Both require legal documentation
Both focus on employee training
What is the primary goal of recruitment?
To train existing employees
To attract applicants for a job vacancy
To evaluate employee performance
To manage company finances
Which of the following is NOT a reason for identifying a job vacancy?
An employee retiring
An employee going on maternity leave
An employee receiving a promotion
An employee leaving for a job elsewhere
What is one of the steps in the recruitment process?
Conducting employee appraisals
Preparing a person specification
Organizing team-building activities
Developing marketing strategies
What is the purpose of carrying out a job analysis?
To determine the salary of an employee
To understand the role and responsibilities of a job
To evaluate the performance of an employee
To decide on the company's marketing strategy
Which of the following is NOT typically included in a job description?
Tasks and duties
Personal hobbies
Working hours
Company benefits
What is the holiday entitlement for the administration assistant at JC Strachan Ltd?
20 days per annum
25 days per annum
30 days per annum
35 days per annum
Which software is mentioned for use in the administration assistant's duties?
Google Workspace
Office365
Adobe Creative Cloud
Slack
What is one of the company benefits offered by JC Strachan Ltd?
Free lunch
50% off gym membership
25% off gym membership
Free transportation
What is a person specification used for in recruitment?
To describe the job role in detail
To give information about the personal criteria required for a job
To list the salary and benefits of a job
To outline the company's mission and values
Which of the following is considered an essential skill in the example person specification for JC Strachan Ltd.?
First aid skills
Initiative
ICT skills
Working in an office environment
In the context of the document, what does "desirable" mean regarding person specifications?
An applicant must have these criteria
An applicant doesn't have to have them, but it would be an advantage if they did
These criteria are optional and not considered in the selection process
These criteria are only for senior positions
What is one way an organization can advertise a job according to the document?
By sending direct mail to potential candidates
By making applicants aware of a job internally within the organization
By offering free training sessions
By hosting a public event
Identify whether the following methods of advertising job vacancies are internal or external: Company intranets.
Internal
External
Identify whether the following methods of advertising job vacancies are internal or external: Company newsletters.
Internal
External
Identify whether the following methods of advertising job vacancies are internal or external: E-mail
Internal
External
Identify whether the following methods of advertising job vacancies are internal or external: Head-hunters.
Internal
External
Identify whether the following methods of advertising job vacancies are internal or external: Job centres.
Internal
External
Identify whether the following methods of advertising job vacancies are internal or external: Job websites.
Internal
External
Identify whether the following methods of advertising job vacancies are internal or external: Newspapers/magazines.
Internal
External
What is one advantage of internal recruitment?
It is more expensive than external recruitment.
It brings in new ideas and systems knowledge.
Employees can be more motivated if they have a chance to be promoted.
There is a follow-on job vacancy to fill.
Which of the following is a disadvantage of internal recruitment?
It is less expensive than external recruitment.
There may not be anyone who is right for the job.
More applicants to choose from.
New employees bring in new ideas.
What is an advantage of external recruitment?
It is less expensive than internal recruitment.
There is no need for induction training.
New employees can bring in new ideas or new systems knowledge.
Employees are already known in terms of skills and qualities.
Which of the following is a disadvantage of external recruitment?
It can be expensive to advertise on job websites.
Employees are more motivated.
There is no job vacancy to fill.
Applicants are already known.
What is the purpose of reviewing application forms, CVs, and references in the selection process?
To determine the salary of the candidate
To evaluate the candidate's suitability for the job
To finalize the hiring decision
To train the candidate for the job
What is a CV?
A document created by an organization listing job requirements
A document created by an applicant listing their personal information
A reference letter from a previous employer
A form filled out by the hiring manager
What is the role of an interview in the selection process?
To finalize the job offer
To negotiate salary and benefits
To assess the candidate's fit with the organization
To provide training to the candidate
What does a reference typically describe?
The candidate's future career goals
The candidate's attendance, punctuality, and suitability for a job
The candidate's salary expectations
The candidate's hobbies and interests
What is one advantage of interviewing candidates?
It is a quick process for the organization.
It allows candidates to avoid pressure.
It helps see how a candidate copes under pressure.
It ensures candidates do not ask questions.
Which of the following is a disadvantage of interviewing candidates?
Candidates can demonstrate their skills.
It can be a time-consuming process.
It allows candidates to ask questions.
It helps in understanding body language.
What is the purpose of testing candidates according to the document?
To ensure candidates are nervous.
To verify the claims made in their application.
To avoid using online platforms.
To reduce the number of interviews.
Which of the following is NOT a type of testing mentioned in the document?
Attainment
Numeracy
Creativity
Fitness
What must a new employee do within 12 weeks of starting a new job?
Complete a medical test
Sign a contract of employment
Attend a fitness test
Submit a new application
What is included in a contract of employment?
Employee hobbies
Employee rights
Employee's favorite color
Employee's family details
Which of the following is likely to be included in the written statement of employment particulars?
The employee's favorite food
The employee's name, job title, and start date
The employee's preferred working hours
The employee's personal email address
What information about work hours is included in the employment particulars?
Employee's preferred work hours
Hours and days of work, including shifts
Employee's weekend plans
Employee's lunch break duration
What type of feedback might unsuccessful candidates receive?
Feedback on their resume format
Feedback on why they weren't offered the job
Feedback on their social media profiles
Feedback on their choice of attire
Recruitment involves reviewing application forms and CVs.
True
False
A job description lists information about a job such as salary and working hours.
True
False
A person specification lists criteria as essential or desirable.
True
False
Advertising a job is the last stage of the recruitment process.
True
False
Internal recruitment is an expensive way of recruiting.
True
False
A CV is what an applicant will create themselves.
True
False
Interviews are part of the selection process.
True
False
Testing is required for every job.
True
False
All employment contracts will contain information about the employment conditions under which the employee will be working.
True
False
What are the types of training mentioned in the learning objectives?
Induction training, on-the-job training, off-the-job training
Classroom training, online training, practical training
Technical training, soft skills training, leadership training
Formal training, informal training, experiential training
Which of the following is a learning objective related to training?
Understanding the history of training
Describing the advantages and disadvantages of training
Learning about global training trends
Exploring the future of training technologies
What is one advantage of training employees?
Employees may have to spend time away from their workplace.
It can be a time-consuming process.
Employees will be more skilled at their jobs.
It can be expensive for an organization.
Which of the following is a disadvantage of training?
Fewer errors will be made.
A business can gain a good reputation.
Employees may receive training and then leave for another organization.
Employees will feel more valued.
Why might training be given to employees?
To reduce the number of employees.
To introduce a new piece of technology.
To decrease the quality of service.
To increase the number of complaints.
What is one of the topics covered in induction training?
Advanced technical skills
Company policies and procedures
Marketing strategies
Financial analysis
Which of the following is an advantage of on-the-job training?
Employees receive recognized qualifications
It is less time-consuming than off-the-job training
It is more expensive than off-the-job training
Employees are away from the workplace
What is a disadvantage of on-the-job training?
Training is given by qualified instructors
Employees may pick up bad habits
Employees receive recognized qualifications
Fewer interruptions compared to off-the-job training
Where does off-the-job training typically take place?
Within the workplace
At a training center or college
In the employee's home
In a virtual environment
Which of the following is a disadvantage of off-the-job training?
It is cheaper than on-the-job training
Employees are in the workplace
It can be time-consuming as some courses may last longer than a year
Training is interrupted frequently
What are the advantages and disadvantages of training?
Increases productivity but is costly
Decreases productivity and is inexpensive
Has no effect on productivity and is costly
Increases productivity and is inexpensive
What is meant by induction training?
Training conducted outside the workplace
Initial training to introduce new employees to the company
Training that occurs while performing the job
Advanced training for experienced employees
What is on-the-job training?
Training conducted outside the workplace
Training that occurs while performing the job
Initial training to introduce new employees to the company
Training for personal development
What is off-the-job training?
Training conducted outside the workplace
Training that occurs while performing the job
Initial training to introduce new employees to the company
Training for personal development
What are financial incentives that a business may use to motivate staff?
Flexible working hours
Salary bonuses
Team-building activities
Recognition awards
Which of the following is a non-financial incentive for motivating employees?
Salary increase
Health insurance
Professional development opportunities
Overtime pay
Why might employees undertake industrial action?
To receive more vacation days
To express dissatisfaction with working conditions
To gain more training opportunities
To increase company profits
What is a method of industrial action that employees may use?
Volunteering for extra shifts
Organizing a strike
Attending company events
Requesting feedback sessions
What is a consequence of industrial action upon an organization?
Increased employee morale
Improved customer satisfaction
Disruption of business operations
Enhanced team collaboration
What is a salary?
Payment per item produced
Payment per hour worked
Annual wage divided into monthly payments
Payment based on performance
Which payment system encourages employees to work longer hours but does not reward them for hard work?
Salary
Time rate
Piece rate
Commission
What is a potential downside of the piece rate payment system?
It guarantees a monthly income
It encourages high-quality production
It may not ensure high standards of production
It discourages working longer hours
What is the term used when employees work more than their contracted hours and may receive time and a half or double time?
Bonus
Commission
Overtime
Salary
Which financial incentive involves employees receiving a percentage of a product's sale value?
Bonus
Commission
Overtime
Piece rate
What is a bonus in the context of employee payment?
Payment for working extra hours
Extra payment for reaching sales or production targets
Basic salary paid monthly
Payment per item produced
In which type of payment system are employees paid per item produced?
Time rate
Piece rate
Commission
Overtime
Which of the following is an example of a flexible working practice?
Providing training opportunities
Offering reward schemes
Homeworking
Organising regular meetings
What is the purpose of organising a works council in an organisation?
To increase sales
To discuss work-related concerns
To reduce working hours
To provide health insurance
Why might employees undertake industrial action?
To receive more vacation days
Due to pay and conditions
To get a company car
For better office furniture
What is an example of a non-financial incentive that involves sharing a job?
Teleworking
Flexi-time
Job share
Condensed hours
What is a 'strike' in the context of industrial action?
Employees temporarily stop working altogether
Employees complete tasks as slowly as possible
Employees go into the workplace but refuse to do any work
Employees only carry out duties included in their contract
Which method of industrial action involves employees completing tasks as slowly as possible?
Strike
Go-slow
Sit-in
Overtime ban
What is a potential consequence of industrial action?
Increased production
Customer orders are delayed
Improved employee morale
Enhanced company reputation
What does 'overtime ban' mean in industrial action?
Employees refuse to work any more than their contracted hours
Employees stop working altogether
Employees refuse to carry out new duties
Employees only carry out duties included in their contract
A job share is two (or more) employees sharing a full-time job.
True
False
When working condensed hours, employees choose their start and finishing times.
True
False
When teleworking, employees work from home for all or some of the time.
True
False
A works council is made up of an equal number of management and employees, and will meet on a regular basis to discuss work-related matters.
True
False
