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WorksheetsCommunication Review
Total questions: 35
Worksheet time: 18mins
Name
Class
Date
1.
What are the two primary types of communication?
a)
Verbal and Digital
b)
Verbal and Nonverbal
c)
Written and Spoken
d)
Professional and Personal
2.
What is the primary role of the sender in communication?
a)
To receive messages
b)
To interpret messages
c)
To communicate first
d)
To provide feedback
3.
Which of the following is an example of verbal communication?
a)
Nodding your head
b)
Writing a note
c)
Smiling at someone
d)
Crossing your arms
4.
Body language can be positive or negative.
a)
True
b)
False
5.
What is a barrier to communication?
a)
A method of effective listening
b)
An obstacle that hinders understanding
c)
A way to enhance verbal skills
d)
A technique for body language
6.
Why is it important to consider a resident's cultural background when communicating?
a)
It is not important
b)
It helps determine how people communicate
c)
It allows for more jokes
d)
It makes communication easier without effort
7.
Which of the following is an example of positive nonverbal communication?
a)
Rolling your eyes
b)
Tapping your foot
c)
Leaning forward to listen
d)
Crossing your arms
8.
What is the main purpose of medical terminology in healthcare communication?
a)
To confuse patients
b)
To ensure clear communication among care team members
c)
To replace everyday language
d)
To simplify all medical procedures
9.
When should documentation be recorded?
a)
At the end of the shift
b)
Whenever there is time
c)
Immediately after care is given
d)
Before care is given
10.
What is the significance of military time in healthcare?
a)
It is easier to understand
b)
It helps avoid confusion in documentation
c)
It is only used for emergencies
d)
It is not important
11.
Which of the following is an example of objective information?
a)
The resident feels tired
b)
The resident's blood pressure is 120/80
c)
The resident seems upset
d)
The resident says he is hungry
12.
What does active listening involve?
a)
Ignoring the speaker
b)
Impatiently waiting for your turn to speak
c)
Fully concentrating on what is being said
d)
Thinking about what you're going to say back
13.
What is the role of a healthcare professional in a resident's medical chart?
a)
To change the care plan
b)
To gather information and document care
c)
To keep the chart for future reference
d)
To suggest treatments
14.
Which of the following is a negative form of nonverbal communication?
a)
Smiling
b)
Nodding
c)
Rolling your eyes
d)
Leaning forward
15.
What is the purpose of using appropriate tone of voice in communication?
a)
To sound authoritative
b)
To convey emotions effectively
c)
To confuse the listener
d)
To make the conversation longer
16.
What should you do if a resident is difficult to understand?
a)
Pretend to understand
b)
Restate what the resident is saying
c)
Avoid communication
d)
Use slang
17.
What is the main part of a medical word that gives it meaning called?
a)
Prefix
b)
Suffix
c)
Root
d)
Abbreviation
18.
Why is confidentiality important in healthcare communication?
a)
To keep information secret from everyone
b)
To protect resident privacy
c)
To document accurate information
d)
To make communication easier
19.
What is the first step in effective communication if you are the receiver?
a)
Listening
b)
Speaking clearly
c)
Understanding body language
d)
Identifying barriers
20.
Which of the following best defines communication in a healthcare setting?
a)
A one-way transfer of information
b)
An exchange of messages between sender and receiver
c)
A written document only
d)
A verbal interaction between two people
21.
Which of the following is NOT an example of positive nonverbal communication?
a)
Smiling in a friendly manner
b)
Leaning forward to listen
c)
Rolling your eyes
d)
Putting a hand over a resident's hand
22.
What does a word root typically represent in medical terminology?
a)
A description of a procedure
b)
The main part of the word that gives meaning
c)
A time indicator
d)
A grammatical modifier
23.
In military time, how would you convert 1:30 PM?
a)
0130
b)
1330
c)
1230
d)
1430
24.
In military time, how would you convert 12:30 AM?
a)
0130
b)
1330
c)
1230
d)
0030
25.
In military time, how would you convert 12:30 PM?
a)
1330
b)
0030
c)
1230
d)
2430
26.
Which sense is NOT used when collecting objective information?
a)
Sight
b)
Hearing
c)
Taste
d)
Touch
27.
What characterizes subjective information in healthcare communication?
a)
Directly measurable data
b)
Information reported by residents or families that may not be accurate
c)
Permanent medical records
d)
Standardized medical observations
28.
What is a potential barrier to effective communication in healthcare?
a)
Using clear, professional language
b)
Active listening
c)
Using slang or profanity
d)
Maintaining eye contact
29.
When documenting in a resident's chart, what is the most critical requirement?
a)
Write quickly
b)
Include personal opinions
c)
Document only what actually happened
d)
Use abbreviations extensively
30.
Which of these is a guideline for good communication?
a)
Interrupt frequently
b)
Use complex medical jargon
c)
Practice active listening
d)
Avoid pauses in conversation
31.
What does a suffix typically indicate in medical terminology?
a)
Location of body part
b)
Main word meaning
c)
Details about procedure or condition
d)
Time of medical event
32.
What is the primary purpose of observing and reporting?
a)
To gossip about residents
b)
To create comprehensive care records
c)
To criticize medical staff
d)
To entertain visitors
33.
How should a healthcare professional handle computer documentation?
a)
Share passwords freely
b)
Access personal emails
c)
Log off when finished
d)
Leave screens unlocked
34.
What makes documentation confidential?
a)
Sharing it with anyone in the healthcare facility
b)
Sharing only with family
c)
Only the care team has access to the documentation
d)
Writing in code
35.
Which communication approach demonstrates respect for a resident?
a)
Finishing their sentences
b)
Ignoring their slow communication
c)
Waiting for their responses
d)
Talking over them
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