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WorksheetsPHS Final Semester 2
Total questions: 25
Worksheet time: 13mins
Which term describes saying the opposite of what you mean?
Credible
Nonverbal communication
Sarcasm
Subjective writing
What is active listening?
Listening while multitasking
Listening to respond quickly
Listening intently to understand the complete message
Listening and agreeing immediately
Which of the following is a form of nonverbal communication?
Speaking loudly
Sending an email
Facial expressions
Asking questions
What does a stereotype involve?
Providing accurate information
Forming an impression from one example
Being courteous
Understanding cultural differences
Expressing your thoughts by speaking is known as:
Writing
Nonverbal communication
Proxemics
Verbal communication
What is the sender-receiver communication model?
A business theory
A method for describing communication between two people
A postal system
A telephone model
What does it mean to be courteous?
Rude and sarcastic
Loud and opinionated
Polite and respectful
Quiet and unsure
Planning your thoughts is important in verbal communication.
True
False
A clear message is stated in black-and-white terms.
True
False
Sharing personal information helps relax patients.
True
False
Sarcasm should be avoided in healthcare settings.
True
False
It's important to inform visually impaired patients of your actions.
True
False
Which of these would NOT be part of active listening?
Nodding
Taking notes
Interrupting
Asking clarifying questions
Which of the following is a communication barrier?
Active listening
Noise
Eye contact
Clarity
When is it acceptable to use sarcasm in patient care?
When patients are upset
Never
When coworkers are present
To lighten the mood
What is Verbal Communciation?
Exchange of information using words
Exchange of information not using words
How fast or slow you speak
How loud of soft you speak
Which of the following is an example of nonverbal communication?
Writing a letter
Smiling at someone
Making a phone call
Sending a text message
Which action can help overcome communication barriers?
Making assumptions
Speaking in a monotone voice
Using active listening skills
Ignoring feedback
ability to cope with job stress which benefits an individuals personal and professional life
critical thinking
ethical behavior
leadership
stress management
The document you bring to an interview. It may also be submitted online with your application.
Source
Resume
SSL
A face to face meeting to obtain a new career.
Interview
Meeting Space
Annual Eval
Working hard to get the job done is known as
work ethic
compensation
vernacular
attitude
To keep trying until you are successful is
confidentiality
perseverance
communication
nonverbal
Being able to manage your time effectively to ensure tasks are completed is known as
Time Management
Empathy
Flexibility
Initiative
In a workplace, what term is used to describe the inclusion of individuals of different races, genders, ages, and life experiences?
Harmony
Diversity
Uniformity
Conformity
