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WorksheetsInformal and Formal Letter Writing Study Guide
Total questions: 63
Worksheet time: 42mins
5 A Formal Letter Should Be _________ To Have The Desired Effect On The Recipient.
A- In Proper format
B- Grammatically correct
C- Relevant
D- All these
6.How To End The Main Body Of A Formal Letter?
A- by telling the recipient what he should be doing next
B- By showing love
C- By discussing weather
D- None
7.At which place ‘With love’ can be used in an informal letter?
(A). Closing.
(B). Opening.
(C). Heading.
(D). Body.
(E). None of these
How we can address the recipient when we are writing an informal letter?
(A). Dear Mr.
(B). Hello Sir/Madam.
(C). Dear Sir/Madam.
(D). My dear.
.What would you say in The opening part of a formal letter having which kind of information?
(A). Ask how good the weather is in the recipient’s city.
(B). Inform the recipient why you are writing the letter.
(C). discussing the recipient if he is hale and hearty.
(D). discussing how good the weather is in your city.
The key point of a formal letter is written in which part of a formal letter?
(A). Postscript.
(B). Body.
(C). Opening.
(D). Closing.
Which of these must be avoided in business letters?
a) Polite words
b) Formal words
c) Abbreviations
d) Clear details
Which of these is not used to conclude a business letter?
a) Yours faithfully
b) Yours truly
c) Yours sincerely
d) With kind regards
7.At which place ‘With love’ can be used in an informal letter?
(A). Closing.
(B). Opening.
(C). Heading.
(D). Body.
(E). None of these
Which of the following is a correct complimentary close for a letter of complaint-
Yours affectionately
Yours friendly
Yours faithfully
Yours lovingly
Which of the following is the correct order of elements in a formal letter?
Salutation, Body, Closing, Date, Signature
Date, Salutation, Body, Closing, Signature
Signature, Date, Salutation, Body, Closing
Closing, Date, Salutation, Body, Signature
Which of the following is the most appropriate salutation for a formal letter?
Hi there,
Dear Mr. Smith,
Hello,
Greetings,
In organizing ideas logically in a formal letter, what should be included in the first paragraph?
A detailed explanation of the issue
A brief introduction and purpose of the letter
A summary of the entire letter
A list of all points to be discussed
What is the role of the concluding paragraph in a formal letter?
To introduce new ideas
To summarize the main points and state the desired outcome
To provide a detailed analysis
To list references
How should the date be formatted in a formal letter?
10/12/2023
12 October 2023
12th of October, 2023
2023-10-12
What is the importance of using a formal tone in a formal letter?
It makes the letter more entertaining
It ensures the letter is taken seriously and professionally
It allows for the use of slang
It makes the letter more personal
What should be included in the signature section of a formal letter?
Just the sender's first name
The sender's full name and title
A nickname
The sender's initials
Which of the following is a key characteristic of a well-organized formal letter?
Random order of ideas
Clear and logical progression of ideas
Use of informal language
Lack of paragraphs
What is the purpose of including a subject line in a formal letter?
To provide a summary of the letter's content
To make the letter look longer
To add a personal touch
To include a joke
What is the typical greeting used in an informal letter?
Dear [Recipient's Name],
To whom it may concern,
Hey buddy!
Greetings from the other side!
In an informal letter, is it acceptable to use contractions like 'I'm' instead of 'I am'?
Sometimes
No
Absolutely not
Yes
What is the purpose of an informal letter?
To request a formal response
To provide detailed instructions or guidelines
To deliver urgent news or information
To communicate personal thoughts, feelings, or information in a casual and friendly manner.
How can you show appreciation in an informal letter?
Avoid mentioning specific reasons for appreciation
Keep the tone neutral and unemotional
Use formal language and structure
Express gratitude sincerely, use casual language, mention specific reasons for appreciation, and use emotive language to convey feelings.
How can you ask about someone's well-being in an informal letter?
Are you hungry?
How is the weather?
How are you? / How have you been?
What time is it?
What kind of topics are suitable for discussion in an informal letter?
Scientific theories and research findings
Financial advice and investment strategies
Political debates and controversial issues
Personal experiences, feelings, opinions, daily activities, hobbies, and interests
Should you include humor or jokes in an informal letter?
No, humor or jokes are not appropriate in an informal letter.
Yes, you can include humor or jokes in an informal letter.
Humor in an informal letter can be offensive.
Including humor in an informal letter is unprofessional.
How can you offer help or support in an informal letter?
Ignore the request for help
Express willingness to assist, provide specific examples of help, offer contact information
Provide vague promises of assistance
Offer help without specifying how
What type of letter is the complaint letter?
Formal Letter
Informal Letter
How many paragraphs are there in the body of the complaint letter?
1
2
3
In the introduction of a formal letter you must
give your name and address
state the reason for writing the letter
ask the reader to keep in touch
What's the content of the first paragraph?
The first paragraph in the body of your letter is used to explain what the complaint is about.
The first paragraph gives details about what is wrong with the product.
The first paragraph is used to explain what the writer wants to do about the situation.
Opening phrases for a letter of complaint may be
I regret that I am obliged to complain about...
I am writing to make a complaint about...
I am dissatisfied with...
I would be more that happy to give you some additional information.
What should be the content of the second paragraph?
The second paragraph in the body of your letter is used to explain what the complaint is about.
The second paragraph gives details about what is wrong with the product.
The second paragraph paragraph is used to explain what the writer wants to do about the situation.
You can use these phrases in a formal letter of complaint
We weren't happy with...
Your adverisement was misleading.
You failed to mention that...
The manager refused to listen to our concerns
What should be the content of the third paragraph?
The third paragraph in the body of your letter is used to explain what the complaint is about.
The third paragraph gives details about what is wrong with the product.
The third paragraph is used to explain what the writer wants to do about the situation.
You can use these phrases to end a letter of complaint.
I believe I am entitled to a partial/ full refund.
I demand an immediate action/ replacement.
I would appreciate it if we could solve this matter as soon as possible.
I am confident that this matter will receive your prompt attention.
You may finish a formal letter with...
Best wishes
Yours faithfully
Yours sincerely
Yours
The person writing the letter is called the
recipient
sender
The person receiving the letter is called
the sender
the recipient
The salutation is also called
beginning
wishing
greeting.
What does a complaint letter include?
An opening
A solution
A problem or many problems
All of the above
What language do we use in a complaint letter?
Formal
Informal
Ghetto
This is an example of a
letter of apology
letter of complaint
essay
article
What goes NOT go in the note?
date
employer's address
salutation
poor grammar
What are the 5 basic parts of a thank you letter?
Greeting, Introduction, Body, Conclusion, Closing
Greeting, Body, Signature, Date, Introduction
Address, Date, Salutation, Greeting, Body
Subject, Body, Closing, Greeting, Conclusion
Given below are examples of the format of a letter of complaint; please select the accurate format.
1) Sender’s Address
2) Date
3) Receiver’s Address
4) Salutation
5) Complaint and Resolution
1) Sender’s Address
2) Receiver's Address
3) Date
4) Salutation
5) Complaint and Resolution
1) Sender’s Address
2) Salutation
3) Receiver’s Address
4) Date
5) Complaint and Resolution
1) Sender’s Address
2) Date
3) Complaint and Resolution
4) Salutation
5) Receiver's Address
Formal & Business letters are the types of letters you will write in (a) settings.
(a) are the types of letters are what you would write to your friends and family.
Above is the example of
Informal letter
Formal letter
Which date is written correctly in informal letter?
2/3/2016
Fifth of May, 2012
31.12.2002
December 25th, 2009
Which beginning sentence of body block is friendly?
I told you I am sick.
How are doing lately?
You should come to my party.
My mum asks me to write to you.
Tick TWO possible ending sentences you can use in your informal letter.
Let's stop.
I hope to hear from you soon.
I want to stop here.
I wish you were here.
Tick TWO correct closing salutations/ subscriptions you can use in your informal letter.
Yours truly,
Bye,
Hey,
Your daughter,
Informal letter is personal communication letter.
True
False
Informal letter uses short and simple sentences.
True
False
Casual language is used while writing informal letters
True
False
What is the function of a personal letter?
To persuade the reader
To inform or share personal new
To advertise a product
To provide instructions
Which of the informal linguistic features often use in personal letters?
Passive voice
Contractions ( "I'm" or " I'll ")
Formal vocabulary
Incomplete sentence
What comes next after the date in a formal letter.
receiver's name, position, company name and address
sender's address
subject
salutation
