wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Marketing graded review

Total questions: 112

Worksheet time: 1hrs 2mins

Name
Class
Date
1.

Dynamic activities that focus on the customer to generate a profitable exchange is

a)

Marketing

b)

Customer

c)

Target Market

d)

None of the above

2.

An individual/group who buys products is a

a)

Marketing

b)

Customer

c)

Target Market

d)

None of the above

3.

What are the 4Ps? (Check all that apply)

a)

Product

b)

People

c)

Place

d)

Promotion

e)

Price

4.

anything that can be bought or sold

a)

Product

b)

Good

c)

Service

d)

Idea

5.

physical item, something you can touch

a)

Product

b)

Good

c)

Service

d)

Idea

6.

action that is done for you

a)

Product

b)

Good

c)

Service

d)

Idea

7.

concept, cause, issue, image, or philosophy that can be marketed

a)

Product

b)

Good

c)

Service

d)

Idea

8.

involves making products available to customers at convenient times and locations

a)

Place

b)

Distribution

c)

Price

d)

Promotion

9.

the process of physically delivering goods to customers

a)

Place

b)

Distribution

c)

Price

d)

Promotion

10.

the amount of money requested or exchanged for a product

a)

Place

b)

Distribution

c)

Price

d)

Promotion

11.

the process of telling people about the product and the company that offers it

a)

Place

b)

Distribution

c)

Price

d)

Promotion

12.

A retail store employee puts a pair of shoes on a customer and asks the customer if the shoe fits right.

a)

Selling

b)

Distribution

c)

Promotion

d)

Pricing

13.

A retailer decides to mark down the store's selection of swimsuits in August.

a)

Pricing

b)

Promotion

c)

Distribution

d)

Product Service Management

14.

A team of workers approach customers in a mall to ask them their opinion about the upcoming political election and the candidates running for office.

a)

Pricing

b)

Selling

c)

Marketing Information Management

d)

Distribution

15.

A television commercial stresses the benefits of buying a new protein bar.

a)

Marketing Information Management

b)

Product Service Management

c)

Pricing

d)

Promotion

16.

A company uses information from its sales records to reduce its product line by eliminating the products that did not sell well in the past two years.

a)

Promotion

b)

Product Service Management

c)

Distribution

d)

Financing

17.

A small manufacturer applies for a bank loan in order to upgrade its computer network.

a)

Pricing

b)

Distribution

c)

Financing

d)

Marketing Information Management

18.

A manufacturer of apparel signs a contract with a company that specializes in trucking and warehousing of imported goods.

a)

Distribution

b)

Product Service Management

c)

Promotion

d)

Pricing

19.

Steve works in marketing research. His main job is to gather data from focus groups and analyze it to discover marketing trends and customer buying patterns.

a)

Product Service Management

b)

Financing

c)

Distribution

d)

Marketing Information Management

20.

When the tan colored M&M was removed from the standard M&M package, the Mars candy company held a contest and allowed fans to vote on the next color of M&M. Blue won the customer voting contest.

a)

Promotion

b)

Product Service Management

c)

Financing

d)

Distribution

21.

Lisa is responsible for checking in all inventory at Subway and making sure the food products get rotated and stored properly.

a)

Product Service Management

b)

Selling

c)

Promotion

d)

Distribution

22.

The rapper Eminem appears on a talk show to discuss his new album launching. They ask him to share information about the singles on the album and the creative process behind the production of the album.

a)

Promotion

b)

Marketing Information Management

c)

Selling

d)

Pricing

23.

Offering retail store credit cards and layaway options to customers to make it easier to purchase items.

a)

Product Service Management

b)

Financing

c)

Pricing

d)

Marketing Information Management

24.

Assessing customer needs to determine the perfect type of running shoe for the customer's upcoming half marathon.

a)

Promotion

b)

Selling

c)

Pricing

d)

Distribution

25.

The hot Christmas toy for children jumped in price from $35.99 to $54.99 because consumer demand increased, therefore suppliers could charge more and parents were willing to pay that to make their children happy.

a)

Promotion

b)

Selling

c)

Pricing

d)

Financing

26.

Requires a company to budget for its own marketing activities and assists customers in paying for the company's products.

a)

Financing

b)

Pricing

c)

Selling

d)

Promotion

27.

Process of collecting information about customer trends, and competitor products.

a)

Product Service Management

b)

Distribution

c)

Marketing Information Management

d)

Selling

28.

The process of establishing and communicating to customers the value of cost of goods and services.

a)

Financing

b)

Selling

c)

Promotion

d)

Pricing

29.

Obtaining, developing, maintaining, and improving a product or product line to respond to customer needs and wants.

a)

Product Service Management

b)

Financing

c)

Promotion

d)

Selling

30.

Any form of communication used to inform, persuade, or remind people about a business's products.

a)

Marketing Information Management

b)

Promotion

c)

Selling

d)

Financing

31.

Any direct and personal communication with customers to assess and satisfy their needs and wants - involves not only satisfying customers but also anticipating their future needs.

a)

Promotion

b)

Marketing Information Management

c)

Pricing

d)

Selling

32.

Making decisions about where to sell the product, how it gets there, and storage for the product.

a)

Distribution

b)

Selling

c)

Promotion

d)

Pricing

33.
Form utility results from changes in the tangible parts of a product or service. 
a)
True
b)
False
34.
Offering auto leases rather than requiring customers to pay the full purchase price provides possession utility. 
a)
True
b)
False
35.
Convenience stores open 24 hours a day usually provide both time and place utility. 
a)
True
b)
False
36.
A business that mails movie rentals to consumers rather than requiring them to visit its store is primarily improving form. 
a)
True
b)
False
37.
Improving products through analyzing economic utility supports the marketing concept. 
a)
True
b)
False
38.
The amount of satisfaction a consumer receives from the consumption of a particular product or service is
a)
form utility
b)
possession utility
c)
time utility
d)
economic utility
39.
Packaging milk into smaller containers to meet the demand of people who live alone is an example of
a)
form utility
b)
possession utility
c)
time utility
d)
place utility
40.
Offering coupons or sale prices for a product provides 
a)
form utility
b)
possession utility
c)
time utility
d)
place utility
41.
When economic utility is improved
a)
prices charged by businesses will increase
b)
consumers will have fewer choices
c)
customers satisfaction improves as well
d)
competition will be greater
42.

The set of moral values that guide a person's behavior

a)

Spam

b)

Code of Conduct

c)

Ethics

d)

Morals

43.

The rules for professional conduct and integrity in all areas of business.

a)

Ethics

b)

Morals

c)

Code of Ethics

d)

Business ethics

44.

A document that identifies the manner in which employees should behave while at work or when representing the company.

a)

Code of conduct

b)

Ethics

c)

Morals

d)

Business ethics

45.

A document that dictates how business should be conducted. Also called statement of ethics.

a)

Ethics

b)

Code of ethics

c)

Code of conduct

d)

Business ethics

46.

A system to track contact information and other information for current and potential customers.

a)

Ethics

b)

Code of ethics

c)

Customer relationship management (CRM)

d)

Spam

47.

Electronic messages sent in bulk to people who did not give a company permission to e-mail them.

a)

Ethics

b)

Spam

c)

Code of conduct

d)

Morals

48.

Behaving with sensitivity toward social, economic, and environmental issues.

a)

Social responsibility

b)

Goodwill

c)

Philanthropy

d)

Sustainability

49.

The actions a business takes to further social good.

a)

Social responsibility

b)

Goodwill

c)

Cause marketing

d)

Corporate social responsibility

50.

The advantage a business has due to its positive reputation

a)

Goodwill

b)

Philanthropy

c)

Sustainability

d)

Recycling

51.

Promoting the welfare of others, usually through donating time, property, or money.

a)

Sustainability

b)

Philanthropy

c)

Social responsibility

d)

Sustainability

52.

Creating and maintaining conditions under which humans and nature can coexist both now and in the future.

a)

Social responsibility

b)

Ethics

c)

Sustainability

d)

Green Marketing

53.

The reprocessing of resources so they can be used again.

a)

Green marketing

b)

Sustainability

c)

Recycling

d)

Goodwill

54.

A belief that a company's marketing approach should consider the benefit to and betterment of society as a whole.

a)

Goodwill

b)

Socially responsible marketing

c)

Sustainability

d)

Cause marketing

55.

Producing and promoting products using methods and practices that emphasize environmental conservation.

a)

Green marketing

b)

Recycling

c)

Goodwill

d)

Ethics

56.

A type of marketing in which a for-profit business and a nonprofit organization or charity work together for mutual benefits.

a)

Sustainability

b)

Goodwill

c)

Philanthropy

d)

Cause marketing

57.

Dynamic activities that focus on the customer to generate a profitable exchange is

a)

Marketing

b)

Customer

c)

Target Market

d)

None of the above

58.

An individual/group who buys products is a

a)

Marketing

b)

Customer

c)

Target Market

d)

None of the above

59.

What are the 4Ps? (Check all that apply)

a)

Product

b)

People

c)

Place

d)

Promotion

e)

Price

60.

anything that can be bought or sold

a)

Product

b)

Good

c)

Service

d)

Idea

61.

physical item, something you can touch

a)

Product

b)

Good

c)

Service

d)

Idea

62.

action that is done for you

a)

Product

b)

Good

c)

Service

d)

Idea

63.

concept, cause, issue, image, or philosophy that can be marketed

a)

Product

b)

Good

c)

Service

d)

Idea

64.

involves making products available to customers at convenient times and locations

a)

Place

b)

Distribution

c)

Price

d)

Promotion

65.

the process of physically delivering goods to customers

a)

Place

b)

Distribution

c)

Price

d)

Promotion

66.

the amount of money requested or exchanged for a product

a)

Place

b)

Distribution

c)

Price

d)

Promotion

67.

the process of telling people about the product and the company that offers it

a)

Place

b)

Distribution

c)

Price

d)

Promotion

68.

A retail store employee puts a pair of shoes on a customer and asks the customer if the shoe fits right.

a)

Selling

b)

Distribution

c)

Promotion

d)

Pricing

69.

A retailer decides to mark down the store's selection of swimsuits in August.

a)

Pricing

b)

Promotion

c)

Distribution

d)

Product Service Management

70.

A team of workers approach customers in a mall to ask them their opinion about the upcoming political election and the candidates running for office.

a)

Pricing

b)

Selling

c)

Marketing Information Management

d)

Distribution

71.

A television commercial stresses the benefits of buying a new protein bar.

a)

Marketing Information Management

b)

Product Service Management

c)

Pricing

d)

Promotion

72.

A company uses information from its sales records to reduce its product line by eliminating the products that did not sell well in the past two years.

a)

Promotion

b)

Product Service Management

c)

Distribution

d)

Financing

73.

A small manufacturer applies for a bank loan in order to upgrade its computer network.

a)

Pricing

b)

Distribution

c)

Financing

d)

Marketing Information Management

74.

A manufacturer of apparel signs a contract with a company that specializes in trucking and warehousing of imported goods.

a)

Distribution

b)

Product Service Management

c)

Promotion

d)

Pricing

75.

Steve works in marketing research. His main job is to gather data from focus groups and analyze it to discover marketing trends and customer buying patterns.

a)

Product Service Management

b)

Financing

c)

Distribution

d)

Marketing Information Management

76.

When the tan colored M&M was removed from the standard M&M package, the Mars candy company held a contest and allowed fans to vote on the next color of M&M. Blue won the customer voting contest.

a)

Promotion

b)

Product Service Management

c)

Financing

d)

Distribution

77.

Lisa is responsible for checking in all inventory at Subway and making sure the food products get rotated and stored properly.

a)

Product Service Management

b)

Selling

c)

Promotion

d)

Distribution

78.

The rapper Eminem appears on a talk show to discuss his new album launching. They ask him to share information about the singles on the album and the creative process behind the production of the album.

a)

Promotion

b)

Marketing Information Management

c)

Selling

d)

Pricing

79.

Offering retail store credit cards and layaway options to customers to make it easier to purchase items.

a)

Product Service Management

b)

Financing

c)

Pricing

d)

Marketing Information Management

80.

Assessing customer needs to determine the perfect type of running shoe for the customer's upcoming half marathon.

a)

Promotion

b)

Selling

c)

Pricing

d)

Distribution

81.

The hot Christmas toy for children jumped in price from $35.99 to $54.99 because consumer demand increased, therefore suppliers could charge more and parents were willing to pay that to make their children happy.

a)

Promotion

b)

Selling

c)

Pricing

d)

Financing

82.

Requires a company to budget for its own marketing activities and assists customers in paying for the company's products.

a)

Financing

b)

Pricing

c)

Selling

d)

Promotion

83.

Process of collecting information about customer trends, and competitor products.

a)

Product Service Management

b)

Distribution

c)

Marketing Information Management

d)

Selling

84.

The process of establishing and communicating to customers the value of cost of goods and services.

a)

Financing

b)

Selling

c)

Promotion

d)

Pricing

85.

Obtaining, developing, maintaining, and improving a product or product line to respond to customer needs and wants.

a)

Product Service Management

b)

Financing

c)

Promotion

d)

Selling

86.

Any form of communication used to inform, persuade, or remind people about a business's products.

a)

Marketing Information Management

b)

Promotion

c)

Selling

d)

Financing

87.

Any direct and personal communication with customers to assess and satisfy their needs and wants - involves not only satisfying customers but also anticipating their future needs.

a)

Promotion

b)

Marketing Information Management

c)

Pricing

d)

Selling

88.

Making decisions about where to sell the product, how it gets there, and storage for the product.

a)

Distribution

b)

Selling

c)

Promotion

d)

Pricing

89.
Form utility results from changes in the tangible parts of a product or service. 
a)
True
b)
False
90.
Offering auto leases rather than requiring customers to pay the full purchase price provides possession utility. 
a)
True
b)
False
91.
Convenience stores open 24 hours a day usually provide both time and place utility. 
a)
True
b)
False
92.
A business that mails movie rentals to consumers rather than requiring them to visit its store is primarily improving form. 
a)
True
b)
False
93.
Improving products through analyzing economic utility supports the marketing concept. 
a)
True
b)
False
94.
The amount of satisfaction a consumer receives from the consumption of a particular product or service is
a)
form utility
b)
possession utility
c)
time utility
d)
economic utility
95.
Packaging milk into smaller containers to meet the demand of people who live alone is an example of
a)
form utility
b)
possession utility
c)
time utility
d)
place utility
96.
Offering coupons or sale prices for a product provides 
a)
form utility
b)
possession utility
c)
time utility
d)
place utility
97.
When economic utility is improved
a)
prices charged by businesses will increase
b)
consumers will have fewer choices
c)
customers satisfaction improves as well
d)
competition will be greater
98.

The set of moral values that guide a person's behavior

a)

Spam

b)

Code of Conduct

c)

Ethics

d)

Morals

99.

The rules for professional conduct and integrity in all areas of business.

a)

Ethics

b)

Morals

c)

Code of Ethics

d)

Business ethics

100.

A document that identifies the manner in which employees should behave while at work or when representing the company.

a)

Code of conduct

b)

Ethics

c)

Morals

d)

Business ethics

101.

A document that dictates how business should be conducted. Also called statement of ethics.

a)

Ethics

b)

Code of ethics

c)

Code of conduct

d)

Business ethics

102.

A system to track contact information and other information for current and potential customers.

a)

Ethics

b)

Code of ethics

c)

Customer relationship management (CRM)

d)

Spam

103.

Electronic messages sent in bulk to people who did not give a company permission to e-mail them.

a)

Ethics

b)

Spam

c)

Code of conduct

d)

Morals

104.

Behaving with sensitivity toward social, economic, and environmental issues.

a)

Social responsibility

b)

Goodwill

c)

Philanthropy

d)

Sustainability

105.

The actions a business takes to further social good.

a)

Social responsibility

b)

Goodwill

c)

Cause marketing

d)

Corporate social responsibility

106.

The advantage a business has due to its positive reputation

a)

Goodwill

b)

Philanthropy

c)

Sustainability

d)

Recycling

107.

Promoting the welfare of others, usually through donating time, property, or money.

a)

Sustainability

b)

Philanthropy

c)

Social responsibility

d)

Sustainability

108.

Creating and maintaining conditions under which humans and nature can coexist both now and in the future.

a)

Social responsibility

b)

Ethics

c)

Sustainability

d)

Green Marketing

109.

The reprocessing of resources so they can be used again.

a)

Green marketing

b)

Sustainability

c)

Recycling

d)

Goodwill

110.

A belief that a company's marketing approach should consider the benefit to and betterment of society as a whole.

a)

Goodwill

b)

Socially responsible marketing

c)

Sustainability

d)

Cause marketing

111.

Producing and promoting products using methods and practices that emphasize environmental conservation.

a)

Green marketing

b)

Recycling

c)

Goodwill

d)

Ethics

112.

A type of marketing in which a for-profit business and a nonprofit organization or charity work together for mutual benefits.

a)

Sustainability

b)

Goodwill

c)

Philanthropy

d)

Cause marketing