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WorksheetsMarketing graded review
Total questions: 112
Worksheet time: 1hrs 2mins
Dynamic activities that focus on the customer to generate a profitable exchange is
Marketing
Customer
Target Market
None of the above
An individual/group who buys products is a
Marketing
Customer
Target Market
None of the above
What are the 4Ps? (Check all that apply)
Product
People
Place
Promotion
Price
anything that can be bought or sold
Product
Good
Service
Idea
physical item, something you can touch
Product
Good
Service
Idea
action that is done for you
Product
Good
Service
Idea
concept, cause, issue, image, or philosophy that can be marketed
Product
Good
Service
Idea
involves making products available to customers at convenient times and locations
Place
Distribution
Price
Promotion
the process of physically delivering goods to customers
Place
Distribution
Price
Promotion
the amount of money requested or exchanged for a product
Place
Distribution
Price
Promotion
the process of telling people about the product and the company that offers it
Place
Distribution
Price
Promotion
A retail store employee puts a pair of shoes on a customer and asks the customer if the shoe fits right.
Selling
Distribution
Promotion
Pricing
A retailer decides to mark down the store's selection of swimsuits in August.
Pricing
Promotion
Distribution
Product Service Management
A team of workers approach customers in a mall to ask them their opinion about the upcoming political election and the candidates running for office.
Pricing
Selling
Marketing Information Management
Distribution
A television commercial stresses the benefits of buying a new protein bar.
Marketing Information Management
Product Service Management
Pricing
Promotion
A company uses information from its sales records to reduce its product line by eliminating the products that did not sell well in the past two years.
Promotion
Product Service Management
Distribution
Financing
A small manufacturer applies for a bank loan in order to upgrade its computer network.
Pricing
Distribution
Financing
Marketing Information Management
A manufacturer of apparel signs a contract with a company that specializes in trucking and warehousing of imported goods.
Distribution
Product Service Management
Promotion
Pricing
Steve works in marketing research. His main job is to gather data from focus groups and analyze it to discover marketing trends and customer buying patterns.
Product Service Management
Financing
Distribution
Marketing Information Management
When the tan colored M&M was removed from the standard M&M package, the Mars candy company held a contest and allowed fans to vote on the next color of M&M. Blue won the customer voting contest.
Promotion
Product Service Management
Financing
Distribution
Lisa is responsible for checking in all inventory at Subway and making sure the food products get rotated and stored properly.
Product Service Management
Selling
Promotion
Distribution
The rapper Eminem appears on a talk show to discuss his new album launching. They ask him to share information about the singles on the album and the creative process behind the production of the album.
Promotion
Marketing Information Management
Selling
Pricing
Offering retail store credit cards and layaway options to customers to make it easier to purchase items.
Product Service Management
Financing
Pricing
Marketing Information Management
Assessing customer needs to determine the perfect type of running shoe for the customer's upcoming half marathon.
Promotion
Selling
Pricing
Distribution
The hot Christmas toy for children jumped in price from $35.99 to $54.99 because consumer demand increased, therefore suppliers could charge more and parents were willing to pay that to make their children happy.
Promotion
Selling
Pricing
Financing
Requires a company to budget for its own marketing activities and assists customers in paying for the company's products.
Financing
Pricing
Selling
Promotion
Process of collecting information about customer trends, and competitor products.
Product Service Management
Distribution
Marketing Information Management
Selling
The process of establishing and communicating to customers the value of cost of goods and services.
Financing
Selling
Promotion
Pricing
Obtaining, developing, maintaining, and improving a product or product line to respond to customer needs and wants.
Product Service Management
Financing
Promotion
Selling
Any form of communication used to inform, persuade, or remind people about a business's products.
Marketing Information Management
Promotion
Selling
Financing
Any direct and personal communication with customers to assess and satisfy their needs and wants - involves not only satisfying customers but also anticipating their future needs.
Promotion
Marketing Information Management
Pricing
Selling
Making decisions about where to sell the product, how it gets there, and storage for the product.
Distribution
Selling
Promotion
Pricing
The set of moral values that guide a person's behavior
Spam
Code of Conduct
Ethics
Morals
The rules for professional conduct and integrity in all areas of business.
Ethics
Morals
Code of Ethics
Business ethics
A document that identifies the manner in which employees should behave while at work or when representing the company.
Code of conduct
Ethics
Morals
Business ethics
A document that dictates how business should be conducted. Also called statement of ethics.
Ethics
Code of ethics
Code of conduct
Business ethics
A system to track contact information and other information for current and potential customers.
Ethics
Code of ethics
Customer relationship management (CRM)
Spam
Electronic messages sent in bulk to people who did not give a company permission to e-mail them.
Ethics
Spam
Code of conduct
Morals
Behaving with sensitivity toward social, economic, and environmental issues.
Social responsibility
Goodwill
Philanthropy
Sustainability
The actions a business takes to further social good.
Social responsibility
Goodwill
Cause marketing
Corporate social responsibility
The advantage a business has due to its positive reputation
Goodwill
Philanthropy
Sustainability
Recycling
Promoting the welfare of others, usually through donating time, property, or money.
Sustainability
Philanthropy
Social responsibility
Sustainability
Creating and maintaining conditions under which humans and nature can coexist both now and in the future.
Social responsibility
Ethics
Sustainability
Green Marketing
The reprocessing of resources so they can be used again.
Green marketing
Sustainability
Recycling
Goodwill
A belief that a company's marketing approach should consider the benefit to and betterment of society as a whole.
Goodwill
Socially responsible marketing
Sustainability
Cause marketing
Producing and promoting products using methods and practices that emphasize environmental conservation.
Green marketing
Recycling
Goodwill
Ethics
A type of marketing in which a for-profit business and a nonprofit organization or charity work together for mutual benefits.
Sustainability
Goodwill
Philanthropy
Cause marketing
Dynamic activities that focus on the customer to generate a profitable exchange is
Marketing
Customer
Target Market
None of the above
An individual/group who buys products is a
Marketing
Customer
Target Market
None of the above
What are the 4Ps? (Check all that apply)
Product
People
Place
Promotion
Price
anything that can be bought or sold
Product
Good
Service
Idea
physical item, something you can touch
Product
Good
Service
Idea
action that is done for you
Product
Good
Service
Idea
concept, cause, issue, image, or philosophy that can be marketed
Product
Good
Service
Idea
involves making products available to customers at convenient times and locations
Place
Distribution
Price
Promotion
the process of physically delivering goods to customers
Place
Distribution
Price
Promotion
the amount of money requested or exchanged for a product
Place
Distribution
Price
Promotion
the process of telling people about the product and the company that offers it
Place
Distribution
Price
Promotion
A retail store employee puts a pair of shoes on a customer and asks the customer if the shoe fits right.
Selling
Distribution
Promotion
Pricing
A retailer decides to mark down the store's selection of swimsuits in August.
Pricing
Promotion
Distribution
Product Service Management
A team of workers approach customers in a mall to ask them their opinion about the upcoming political election and the candidates running for office.
Pricing
Selling
Marketing Information Management
Distribution
A television commercial stresses the benefits of buying a new protein bar.
Marketing Information Management
Product Service Management
Pricing
Promotion
A company uses information from its sales records to reduce its product line by eliminating the products that did not sell well in the past two years.
Promotion
Product Service Management
Distribution
Financing
A small manufacturer applies for a bank loan in order to upgrade its computer network.
Pricing
Distribution
Financing
Marketing Information Management
A manufacturer of apparel signs a contract with a company that specializes in trucking and warehousing of imported goods.
Distribution
Product Service Management
Promotion
Pricing
Steve works in marketing research. His main job is to gather data from focus groups and analyze it to discover marketing trends and customer buying patterns.
Product Service Management
Financing
Distribution
Marketing Information Management
When the tan colored M&M was removed from the standard M&M package, the Mars candy company held a contest and allowed fans to vote on the next color of M&M. Blue won the customer voting contest.
Promotion
Product Service Management
Financing
Distribution
Lisa is responsible for checking in all inventory at Subway and making sure the food products get rotated and stored properly.
Product Service Management
Selling
Promotion
Distribution
The rapper Eminem appears on a talk show to discuss his new album launching. They ask him to share information about the singles on the album and the creative process behind the production of the album.
Promotion
Marketing Information Management
Selling
Pricing
Offering retail store credit cards and layaway options to customers to make it easier to purchase items.
Product Service Management
Financing
Pricing
Marketing Information Management
Assessing customer needs to determine the perfect type of running shoe for the customer's upcoming half marathon.
Promotion
Selling
Pricing
Distribution
The hot Christmas toy for children jumped in price from $35.99 to $54.99 because consumer demand increased, therefore suppliers could charge more and parents were willing to pay that to make their children happy.
Promotion
Selling
Pricing
Financing
Requires a company to budget for its own marketing activities and assists customers in paying for the company's products.
Financing
Pricing
Selling
Promotion
Process of collecting information about customer trends, and competitor products.
Product Service Management
Distribution
Marketing Information Management
Selling
The process of establishing and communicating to customers the value of cost of goods and services.
Financing
Selling
Promotion
Pricing
Obtaining, developing, maintaining, and improving a product or product line to respond to customer needs and wants.
Product Service Management
Financing
Promotion
Selling
Any form of communication used to inform, persuade, or remind people about a business's products.
Marketing Information Management
Promotion
Selling
Financing
Any direct and personal communication with customers to assess and satisfy their needs and wants - involves not only satisfying customers but also anticipating their future needs.
Promotion
Marketing Information Management
Pricing
Selling
Making decisions about where to sell the product, how it gets there, and storage for the product.
Distribution
Selling
Promotion
Pricing
The set of moral values that guide a person's behavior
Spam
Code of Conduct
Ethics
Morals
The rules for professional conduct and integrity in all areas of business.
Ethics
Morals
Code of Ethics
Business ethics
A document that identifies the manner in which employees should behave while at work or when representing the company.
Code of conduct
Ethics
Morals
Business ethics
A document that dictates how business should be conducted. Also called statement of ethics.
Ethics
Code of ethics
Code of conduct
Business ethics
A system to track contact information and other information for current and potential customers.
Ethics
Code of ethics
Customer relationship management (CRM)
Spam
Electronic messages sent in bulk to people who did not give a company permission to e-mail them.
Ethics
Spam
Code of conduct
Morals
Behaving with sensitivity toward social, economic, and environmental issues.
Social responsibility
Goodwill
Philanthropy
Sustainability
The actions a business takes to further social good.
Social responsibility
Goodwill
Cause marketing
Corporate social responsibility
The advantage a business has due to its positive reputation
Goodwill
Philanthropy
Sustainability
Recycling
Promoting the welfare of others, usually through donating time, property, or money.
Sustainability
Philanthropy
Social responsibility
Sustainability
Creating and maintaining conditions under which humans and nature can coexist both now and in the future.
Social responsibility
Ethics
Sustainability
Green Marketing
The reprocessing of resources so they can be used again.
Green marketing
Sustainability
Recycling
Goodwill
A belief that a company's marketing approach should consider the benefit to and betterment of society as a whole.
Goodwill
Socially responsible marketing
Sustainability
Cause marketing
Producing and promoting products using methods and practices that emphasize environmental conservation.
Green marketing
Recycling
Goodwill
Ethics
A type of marketing in which a for-profit business and a nonprofit organization or charity work together for mutual benefits.
Sustainability
Goodwill
Philanthropy
Cause marketing
