WorksheetsPrinciples of Business
Total questions: 100
Worksheet time: 50mins
Indicate whether the statement is true or false. 1. Not all marketing is directed at consumers.
True
False
Indicate whether the statement is true or false. Personalized promotion is the most effective and least expensive form of marketing communication.
True
False
Indicate whether the statement is true or false. 3. To prepare a budget, a business must be able to identify and predict the amount of each source of income and each type of expense.
True
False
Indicate whether the statement is true or false. 4. With group insurance, a large number of employees and their family members are covered under one policy.
True
False
Indicate whether the statement is true or false. 5. All entrepreneurship opportunities emerge from inventions and innovations.
True
False
Indicate whether the statement is true or false. 6. Every manager gives the same amount of time and attention to each of the management functions.
True
False
Indicate whether the statement is true or false. 7. All businesses have the same business operations.
True
False
Indicate whether the statement is true or false. 8. Most businesses try to keep much more inventory on hand than they will need in the immediate future.
True
False
Indicate whether the statement is true or false. 9. The person or company buying an insurance policy is called the insurer.
True
False
In the United States, nearly as many small businesses close as begin each year.
True
False
With intermittent processing, raw materials constantly move through specially designed equipment, which changes them into a specific product useable for consumption.
True
False
The company’s liabilities divided by the owners’ equity is the current ratio.
True
False
Payroll taxes consist of income taxes, Social Security, Medicare, and unemployment taxes.
True
False
Work groups are an ineffective way for employees to gain experience with management activities.
True
False
Once a business plan is written, it should never be revised nor updated.
True
False
Sales, expenses, and profits or losses for a specific period are reported in a company’s income statement.
True
False
Influence enables a person to affect the actions of others.
True
False
Almost everyone has the same beliefs about what constitutes ethical behavior.
True
False
Usually, several manufacturers are a part of the total activity needed to produce goods that are purchased by consumers or other businesses.
True
False
Management is the ability to motivate individuals and groups to achieve increased morale.
True
False
Which of the following usually is NOT a long-term asset?
land
inventory
buildings
equipment
The members of Kimberly’s work unit support her because they like her and believe she has the best interests of her employees in mind. This is an example of
identity influence.
expert influence.
reward influence.
position influence.
Retailers lose more than $44 billion of their inventories each year. The largest source of these losses is
vendor fraud.
administrative errors.
shoplifting.
employee theft.
Gross margin is
the amount of money available to the business after all costs and expenses have been paid.
a reduction from the original selling price.
all expenses of operating a business that are associated with a product.
the difference between the selling price and the product costs.
Which of the following pays the amount of an insurance policy upon the death of the insured?
disability insurance
life insurance
health insurance
workers’ compensation
In modern factories,
assembly lines are never used.
supplies and parts move along conveyor belts to arrive just as they are needed.
employees usually work completely on their own.
customization of products has become virtually impossible.
John, a customer service manager, has sent a memo to Brianne, one of his employees. This is an example of
horizontal communication.
external communication.
vertical communication.
oral communication.
Which of the following is NOT an example of intellectual property?
music
books
movies
stereos
Short-term financing is obtained for a period of less than
three months.
six months.
one year.
two years.
If you start a new business, you need information about
competitors.
government regulations.
customers.
all of the above.
Businesses that use the Internet for communications and information sharing
sometimes face attacks by hackers on the company website.
must guard against virtual communication.
generally have incurred an increase in travel budgets.
have thus far found few practical benefits.
What is the most basic form of production?
manufacturing
wholesaling
processing
extraction and cultivation
The first activity in production planning is
development of a production process.
obtaining production resources.
product design.
preparing production personnel.
Facilities management begins with
building maintenance and repair.
monitoring the building temperature.
making economic decisions about the buildings needed.
keeping utilities costs under control.
Which marketing function involves communicating directly with potential customers to determine their needs?
financial analysis
pricing
product and service management
selling
A key difference between advertising and publicity is that
advertising is personalized promotion and publicity is mass promotion.
advertising is presented through the media and publicity is not.
advertising is paid communication and publicity is non-paid.
advertising is always positive and publicity is always negative.
A speaker manufacturer is studying the current design to find ways to improve the speaker’s sound. This is an example of
specific research.
applied research.
theoretical research.
pure research.
Just one person is MOST likely responsible for all of the management functions in a
new small business
partnership
large corporation
multinational company
Which of the following would NOT generally be considered one of the marketing functions?
pricing
repairing
promotion
selling
To reduce international business risk, a business should
offer only a small number of products.
involve local business partners and employ local management.
carry out business in only a few countries.
all of the above are true.
Which of the following is NOT an important human relations skill needed by leaders and managers?
high level of education
self understanding
communication
team building
Most of the money needed to start a new business comes from
the sale of stock.
credit given by businesses that sell products and services to the new business.
personal and business loans.
the entrepreneur and his/her family and friends.
Of all new businesses,
about one-third are profitable, one-third do not make a profit but continue to operate, and one-third lose money.
about one-half are profitable, one-quarter do not make a profit but continue to operate, and one-quarter lose money.
about three-quarters are profitable and one-quarter lose money.
about one-quarter are profitable and three-quarters lose money.
Which type of financial records identify the amount assets have decreased in value due to their age and use?
asset records
depreciation records
cash records
accounts payable records
This shows how much profit is being made by each dollar of sales for the period being analyzed.
current ratio
debt to equity ratio
return on equity ratio
net income ratio
In which of the following situations should a manager use tactical management?
when the work is routine with new challenges
when working with part-time or temporary employees
when employees are doing work they enjoy
when the manager wants to improve group relations
A time plan for completing activities is called a(n)
operational plan.
procedure.
schedule.
standard.
The first step in the consumer decision-making process is to
recognize a need.
make a purchase decision.
select and evaluate alternatives.
gather information.
To plan effective promotions, marketers must first
make sure they have a large advertising budget.
have plenty of face-to-face meetings with customers in the target market.
understand the communication process.
know what their message is.
50. In simple terms, are what a company owns.
profits
owner's equity
revenues
The amount a policyholder must pay for insurance coverage is a
claim.
premium.
deductible.
ransom.
The first step in developing a business plan is to
identify alternative plans for production and marketing.
write the introductory section.
develop the “game plan.”
gather and review information.
The three major categories of business insurance are
a. personnel, property, and economic conditions.
b. customers, employees, and vendors.
c. personnel, property, and operations.
d. technology changes, consumer demand, and economic conditions.
Businesses that take part in a channel of distribution are known as
distributors.
consumers.
retailers.
channel members.
Independent insurance agents
can charge policyholders whatever they want for premiums.
work for a large insurance company and sell only policies written by that company.
usually sell many kinds of policies from a number of different companies.
work only for businesses, not individuals, and therefore have special expertise in business-related insurance needs.
Mission statements
are the guidelines that direct employees’ behavior.
describe the reason businesses exists and what they want to accomplish.
are written explanations of how specific business ideas will be carried out.
are the principles of conduct governing an individual or group.
This type of operational software keeps track of project calendars, tasks, to-do lists, and work assignments.
inventory
project management
budgeting
supply chain management
Employees at the first level of management in a business are
mid-managers.
supervisors.
entrepreneurs.
executives.
Executives spend most of their time on
planning and controlling activities.
planning and organizing activities.
implementing, staffing, and controlling activities.
organizing and implementing activities.
The way a manager treats and involves employees is called
entrepreneurship.
influence.
management style.
leadership.
An income statement usually covers
one to two years.
one week.
three to six months or less.
five years.
All of the following would be considered expenses EXCEPT
wages paid to employees.
interest earned on investments.
purchases of supplies.
taxes.
Which of the following does NOT describe a typical small business?
The owner is usually the manager.
It is dominant in its field.
It serves a small market.
It operates in one or very few locations.
Managers typically spend much of their time dealing with
customers.
people from other organizations.
other managers in their own organizations.
all of the above.
Having too many products in inventory
raises costs.
increases the risk that the products will become outdated before they are sold.
usually causes a company to miss sales.
both a and b but not c.
The exclusive right of an inventor to make, sell, and use a product or process is called a
patent.
trademark.
copyright.
claim.
Which of the following is probably the LEAST important factor in becoming an entrepreneur?
living in a major U.S. city
having special skills and abilities
having a real desire to be your own boss
developing a good initial business plan
Building a specific and unique product to meet the needs of one customer is done with
custom manufacturing.
precision manufacturing.
mass production.
extraction production.
Which element of a business plan discusses the entrepreneur’s short- and long-term goals for the business?
financial plans
description of the competition
description of the business
customer analysis
Which of the following would NOT be discussed in the operations plan section of a business plan?
organization of the company
sales forecasts
human resource plans
analysis of resources needed
In 2014, U.S. businesses, universities, and government spent more than ____________________ on product research.
$307 million
$3.7 billion
$37 billion
$307 billion
A business will make a profit if
revenue equals expenses.
revenue is greater than expenses.
expenses decrease and revenue increases.
expenses are greater than revenue.
Successful entrepreneurs tend to have all of the following characteristics EXCEPT
energetic.
goal-oriented.
creative.
hesitant.
Personal selling is usually done
on the Internet.
by telephone.
via advertising.
face-to-face with each customer.
The person or business for which an insurance company assumes the risk is called the
insurer.
policyholder.
insured.
claimant.
Small businesses account for of the U.S. gross domestic product each year.
about 10 percent
more than half
about 75 percent
Which type of budget is an estimate of the actual money received and paid out for a specific period?
an accounting budget
a final budget
a cash budget
a balanced budget
Ethical behavior consists of
the actions of individuals and groups.
the results of actions.
both a and b.
neither a nor b.
Which of the following is probably NOT a mid-management job?
customer service manager
information technology manager
marketing manager
vice-president of human resources
Which of the following is NOT a major logistical activity?
building maintenance
sales
locating sources of supplies
purchasing
The amount of money needed to open a business is called ____________________ financing.
start-up
operating
equity
debt
Money needed to pay for the current operating activities of a business is referred to as ____________________ financing.
short-term
long-term
equity
venture capital
A business ____________________ is a written description of a business idea and how it will be carried out.
plan
license
loan
contract
The type of business operation associated with a business’s buildings is called ____________________ management.
facilities
financial
marketing
human resources
85. ____________________ records identify the type and number of products on hand for sale.
Inventory
Sales
Payroll
Customer
Top-level managers such as presidents and chief executive officers, with responsibilities for the direction and success of the entire business, are called ____________________.
executives
supervisors
assistants
technicians
The important principles that guide decisions and actions in a company are called ____________________ values.
core
external
temporary
surface
88. ____________________ are the principles of conduct governing an individual or group.
Ethics
Habits
Laws
Opinions
89. ____________________ communications methods have been established and approved by the organization.
Formal
Informal
Unofficial
Temporary
90. The Small Business ____________________ is a U.S. government agency that helps small business owners obtain financing and other support for their companies.
Administration
Corporation
Bureau
Commission
91. ____________________ influence is the ability to get others to accomplish tasks because group members recognize that the leader has special knowledge in the area.
Expert
Coercive
Referent
Reward
In a(n) ________________ group, a small number of consumers discuss their ideas, experiences, and opinions in a group discussion.
focus
control
random
survey
Most business plans are developed for ________________ year(s).
one
two
five
ten
Proprietors must pay ________________-employment taxes, which are contributions to Medicare and Social Security.
self
joint
corporate
federal
Life insurance payments are made to people named in the policy known as ________________.
beneficiaries
insurers
agents
underwriters
Risk can be thought of as the possibility of incurring a(n) ________________.
loss
profit
opportunity
guarantee
________________ assets include cash and those items that can be readily converted into cash.
Current
Fixed
Intangible
Deferred
A company reports its assets, liabilities, and owner’s equity on the ________________ sheet.
balance
income
cash flow
trial balance
Supervisors spend most of their time on the ________________ management function.
implementing
planning
organizing
controlling
________________ records are financial records that name the buildings and equipment owned by the business, their original and current value, and the amount owned if money was borrowed to purchase them.
Asset
Expense
Revenue
Liability
