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Principles of Business

Total questions: 100

Worksheet time: 50mins

Name
Class
Date
1.

Indicate whether the statement is true or false. 1. Not all marketing is directed at consumers.

a)

True

b)

False

2.

Indicate whether the statement is true or false. Personalized promotion is the most effective and least expensive form of marketing communication.

a)

True

b)

False

3.

Indicate whether the statement is true or false. 3. To prepare a budget, a business must be able to identify and predict the amount of each source of income and each type of expense.

a)

True

b)

False

4.

Indicate whether the statement is true or false. 4. With group insurance, a large number of employees and their family members are covered under one policy.

a)

True

b)

False

5.

Indicate whether the statement is true or false. 5. All entrepreneurship opportunities emerge from inventions and innovations.

a)

True

b)

False

6.

Indicate whether the statement is true or false. 6. Every manager gives the same amount of time and attention to each of the management functions.

a)

True

b)

False

7.

Indicate whether the statement is true or false. 7. All businesses have the same business operations.

a)

True

b)

False

8.

Indicate whether the statement is true or false. 8. Most businesses try to keep much more inventory on hand than they will need in the immediate future.

a)

True

b)

False

9.

Indicate whether the statement is true or false. 9. The person or company buying an insurance policy is called the insurer.

a)

True

b)

False

10.

In the United States, nearly as many small businesses close as begin each year.

a)

True

b)

False

11.

With intermittent processing, raw materials constantly move through specially designed equipment, which changes them into a specific product useable for consumption.

a)

True

b)

False

12.

The company’s liabilities divided by the owners’ equity is the current ratio.

a)

True

b)

False

13.

Payroll taxes consist of income taxes, Social Security, Medicare, and unemployment taxes.

a)

True

b)

False

14.

Work groups are an ineffective way for employees to gain experience with management activities.

a)

True

b)

False

15.

Once a business plan is written, it should never be revised nor updated.

a)

True

b)

False

16.

Sales, expenses, and profits or losses for a specific period are reported in a company’s income statement.

a)

True

b)

False

17.

Influence enables a person to affect the actions of others.

a)

True

b)

False

18.

Almost everyone has the same beliefs about what constitutes ethical behavior.

a)

True

b)

False

19.

Usually, several manufacturers are a part of the total activity needed to produce goods that are purchased by consumers or other businesses.

a)

True

b)

False

20.

Management is the ability to motivate individuals and groups to achieve increased morale.

a)

True

b)

False

21.

Which of the following usually is NOT a long-term asset?

a)

land

b)

inventory

c)

buildings

d)

equipment

22.

The members of Kimberly’s work unit support her because they like her and believe she has the best interests of her employees in mind. This is an example of

a)

identity influence.

b)

expert influence.

c)

reward influence.

d)

position influence.

23.

Retailers lose more than $44 billion of their inventories each year. The largest source of these losses is

a)

vendor fraud.

b)

administrative errors.

c)

shoplifting.

d)

employee theft.

24.

Gross margin is

a)

the amount of money available to the business after all costs and expenses have been paid.

b)

a reduction from the original selling price.

c)

all expenses of operating a business that are associated with a product.

d)

the difference between the selling price and the product costs.

25.

Which of the following pays the amount of an insurance policy upon the death of the insured?

a)

disability insurance

b)

life insurance

c)

health insurance

d)

workers’ compensation

26.

In modern factories,

a)

assembly lines are never used.

b)

supplies and parts move along conveyor belts to arrive just as they are needed.

c)

employees usually work completely on their own.

d)

customization of products has become virtually impossible.

27.

John, a customer service manager, has sent a memo to Brianne, one of his employees. This is an example of

a)

horizontal communication.

b)

external communication.

c)

vertical communication.

d)

oral communication.

28.

Which of the following is NOT an example of intellectual property?

a)

music

b)

books

c)

movies

d)

stereos

29.

Short-term financing is obtained for a period of less than

a)

three months.

b)

six months.

c)

one year.

d)

two years.

30.

If you start a new business, you need information about

a)

competitors.

b)

government regulations.

c)

customers.

d)

all of the above.

31.

Businesses that use the Internet for communications and information sharing

a)

sometimes face attacks by hackers on the company website.

b)

must guard against virtual communication.

c)

generally have incurred an increase in travel budgets.

d)

have thus far found few practical benefits.

32.

What is the most basic form of production?

a)

manufacturing

b)

wholesaling

c)

processing

d)

extraction and cultivation

33.

The first activity in production planning is

a)

development of a production process.

b)

obtaining production resources.

c)

product design.

d)

preparing production personnel.

34.

Facilities management begins with

a)

building maintenance and repair.

b)

monitoring the building temperature.

c)

making economic decisions about the buildings needed.

d)

keeping utilities costs under control.

35.

Which marketing function involves communicating directly with potential customers to determine their needs?

a)

financial analysis

b)

pricing

c)

product and service management

d)

selling

36.

A key difference between advertising and publicity is that

a)

advertising is personalized promotion and publicity is mass promotion.

b)

advertising is presented through the media and publicity is not.

c)

advertising is paid communication and publicity is non-paid.

d)

advertising is always positive and publicity is always negative.

37.

A speaker manufacturer is studying the current design to find ways to improve the speaker’s sound. This is an example of

a)

specific research.

b)

applied research.

c)

theoretical research.

d)

pure research.

38.

Just one person is MOST likely responsible for all of the management functions in a

a)

new small business

b)

partnership

c)

large corporation

d)

multinational company

39.

Which of the following would NOT generally be considered one of the marketing functions?

a)

pricing

b)

repairing

c)

promotion

d)

selling

40.

To reduce international business risk, a business should

a)

offer only a small number of products.

b)

involve local business partners and employ local management.

c)

carry out business in only a few countries.

d)

all of the above are true.

41.

Which of the following is NOT an important human relations skill needed by leaders and managers?

a)

high level of education

b)

self understanding

c)

communication

d)

team building

42.

Most of the money needed to start a new business comes from

a)

the sale of stock.

b)

credit given by businesses that sell products and services to the new business.

c)

personal and business loans.

d)

the entrepreneur and his/her family and friends.

43.

Of all new businesses,

a)

about one-third are profitable, one-third do not make a profit but continue to operate, and one-third lose money.

b)

about one-half are profitable, one-quarter do not make a profit but continue to operate, and one-quarter lose money.

c)

about three-quarters are profitable and one-quarter lose money.

d)

about one-quarter are profitable and three-quarters lose money.

44.

Which type of financial records identify the amount assets have decreased in value due to their age and use?

a)

asset records

b)

depreciation records

c)

cash records

d)

accounts payable records

45.

This shows how much profit is being made by each dollar of sales for the period being analyzed.

a)

current ratio

b)

debt to equity ratio

c)

return on equity ratio

d)

net income ratio

46.

In which of the following situations should a manager use tactical management?

a)

when the work is routine with new challenges

b)

when working with part-time or temporary employees

c)

when employees are doing work they enjoy

d)

when the manager wants to improve group relations

47.

A time plan for completing activities is called a(n)

a)

operational plan.

b)

procedure.

c)

schedule.

d)

standard.

48.

The first step in the consumer decision-making process is to

a)

recognize a need.

b)

make a purchase decision.

c)

select and evaluate alternatives.

d)

gather information.

49.

To plan effective promotions, marketers must first

a)

make sure they have a large advertising budget.

b)

have plenty of face-to-face meetings with customers in the target market.

c)

understand the communication process.

d)

know what their message is.

50.

50. In simple terms, are what a company owns.

a)
assets
b)

profits

c)

owner's equity

d)

revenues

51.

The amount a policyholder must pay for insurance coverage is a

a)

claim.

b)

premium.

c)

deductible.

d)

ransom.

52.

The first step in developing a business plan is to

a)

identify alternative plans for production and marketing.

b)

write the introductory section.

c)

develop the “game plan.”

d)

gather and review information.

53.

The three major categories of business insurance are

a)

a. personnel, property, and economic conditions.

b)

b. customers, employees, and vendors.

c)

c. personnel, property, and operations.

d)

d. technology changes, consumer demand, and economic conditions.

54.

Businesses that take part in a channel of distribution are known as

a)

distributors.

b)

consumers.

c)

retailers.

d)

channel members.

55.

Independent insurance agents

a)

can charge policyholders whatever they want for premiums.

b)

work for a large insurance company and sell only policies written by that company.

c)

usually sell many kinds of policies from a number of different companies.

d)

work only for businesses, not individuals, and therefore have special expertise in business-related insurance needs.

56.

Mission statements

a)

are the guidelines that direct employees’ behavior.

b)

describe the reason businesses exists and what they want to accomplish.

c)

are written explanations of how specific business ideas will be carried out.

d)

are the principles of conduct governing an individual or group.

57.

This type of operational software keeps track of project calendars, tasks, to-do lists, and work assignments.

a)

inventory

b)

project management

c)

budgeting

d)

supply chain management

58.

Employees at the first level of management in a business are

a)

mid-managers.

b)

supervisors.

c)

entrepreneurs.

d)

executives.

59.

Executives spend most of their time on

a)

planning and controlling activities.

b)

planning and organizing activities.

c)

implementing, staffing, and controlling activities.

d)

organizing and implementing activities.

60.

The way a manager treats and involves employees is called

a)

entrepreneurship.

b)

influence.

c)

management style.

d)

leadership.

61.

An income statement usually covers

a)

one to two years.

b)

one week.

c)

three to six months or less.

d)

five years.

62.

All of the following would be considered expenses EXCEPT

a)

wages paid to employees.

b)

interest earned on investments.

c)

purchases of supplies.

d)

taxes.

63.

Which of the following does NOT describe a typical small business?

a)

The owner is usually the manager.

b)

It is dominant in its field.

c)

It serves a small market.

d)

It operates in one or very few locations.

64.

Managers typically spend much of their time dealing with

a)

customers.

b)

people from other organizations.

c)

other managers in their own organizations.

d)

all of the above.

65.

Having too many products in inventory

a)

raises costs.

b)

increases the risk that the products will become outdated before they are sold.

c)

usually causes a company to miss sales.

d)

both a and b but not c.

66.

The exclusive right of an inventor to make, sell, and use a product or process is called a

a)

patent.

b)

trademark.

c)

copyright.

d)

claim.

67.

Which of the following is probably the LEAST important factor in becoming an entrepreneur?

a)

living in a major U.S. city

b)

having special skills and abilities

c)

having a real desire to be your own boss

d)

developing a good initial business plan

68.

Building a specific and unique product to meet the needs of one customer is done with

a)

custom manufacturing.

b)

precision manufacturing.

c)

mass production.

d)

extraction production.

69.

Which element of a business plan discusses the entrepreneur’s short- and long-term goals for the business?

a)

financial plans

b)

description of the competition

c)

description of the business

d)

customer analysis

70.

Which of the following would NOT be discussed in the operations plan section of a business plan?

a)

organization of the company

b)

sales forecasts

c)

human resource plans

d)

analysis of resources needed

71.

In 2014, U.S. businesses, universities, and government spent more than ____________________ on product research.

a)

$307 million

b)

$3.7 billion

c)

$37 billion

d)

$307 billion

72.

A business will make a profit if

a)

revenue equals expenses.

b)

revenue is greater than expenses.

c)

expenses decrease and revenue increases.

d)

expenses are greater than revenue.

73.

Successful entrepreneurs tend to have all of the following characteristics EXCEPT

a)

energetic.

b)

goal-oriented.

c)

creative.

d)

hesitant.

74.

Personal selling is usually done

a)

on the Internet.

b)

by telephone.

c)

via advertising.

d)

face-to-face with each customer.

75.

The person or business for which an insurance company assumes the risk is called the

a)

insurer.

b)

policyholder.

c)

insured.

d)

claimant.

76.

Small businesses account for of the U.S. gross domestic product each year.

a)

about 10 percent

b)
almost a quarter
c)

more than half

d)

about 75 percent

77.

Which type of budget is an estimate of the actual money received and paid out for a specific period?

a)

an accounting budget

b)

a final budget

c)

a cash budget

d)

a balanced budget

78.

Ethical behavior consists of

a)

the actions of individuals and groups.

b)

the results of actions.

c)

both a and b.

d)

neither a nor b.

79.

Which of the following is probably NOT a mid-management job?

a)

customer service manager

b)

information technology manager

c)

marketing manager

d)

vice-president of human resources

80.

Which of the following is NOT a major logistical activity?

a)

building maintenance

b)

sales

c)

locating sources of supplies

d)

purchasing

81.

The amount of money needed to open a business is called ____________________ financing.

a)

start-up

b)

operating

c)

equity

d)

debt

82.

Money needed to pay for the current operating activities of a business is referred to as ____________________ financing.

a)

short-term

b)

long-term

c)

equity

d)

venture capital

83.

A business ____________________ is a written description of a business idea and how it will be carried out.

a)

plan

b)

license

c)

loan

d)

contract

84.

The type of business operation associated with a business’s buildings is called ____________________ management.

a)

facilities

b)

financial

c)

marketing

d)

human resources

85.

85. ____________________ records identify the type and number of products on hand for sale.

a)

Inventory

b)

Sales

c)

Payroll

d)

Customer

86.

Top-level managers such as presidents and chief executive officers, with responsibilities for the direction and success of the entire business, are called ____________________.

a)

executives

b)

supervisors

c)

assistants

d)

technicians

87.

The important principles that guide decisions and actions in a company are called ____________________ values.

a)

core

b)

external

c)

temporary

d)

surface

88.

88. ____________________ are the principles of conduct governing an individual or group.

a)

Ethics

b)

Habits

c)

Laws

d)

Opinions

89.

89. ____________________ communications methods have been established and approved by the organization.

a)

Formal

b)

Informal

c)

Unofficial

d)

Temporary

90.

90. The Small Business ____________________ is a U.S. government agency that helps small business owners obtain financing and other support for their companies.

a)

Administration

b)

Corporation

c)

Bureau

d)

Commission

91.

91. ____________________ influence is the ability to get others to accomplish tasks because group members recognize that the leader has special knowledge in the area.

a)

Expert

b)

Coercive

c)

Referent

d)

Reward

92.

In a(n) ________________ group, a small number of consumers discuss their ideas, experiences, and opinions in a group discussion.

a)

focus

b)

control

c)

random

d)

survey

93.

Most business plans are developed for ________________ year(s).

a)

one

b)

two

c)

five

d)

ten

94.

Proprietors must pay ________________-employment taxes, which are contributions to Medicare and Social Security.

a)

self

b)

joint

c)

corporate

d)

federal

95.

Life insurance payments are made to people named in the policy known as ________________.

a)

beneficiaries

b)

insurers

c)

agents

d)

underwriters

96.

Risk can be thought of as the possibility of incurring a(n) ________________.

a)

loss

b)

profit

c)

opportunity

d)

guarantee

97.

________________ assets include cash and those items that can be readily converted into cash.

a)

Current

b)

Fixed

c)

Intangible

d)

Deferred

98.

A company reports its assets, liabilities, and owner’s equity on the ________________ sheet.

a)

balance

b)

income

c)

cash flow

d)

trial balance

99.

Supervisors spend most of their time on the ________________ management function.

a)

implementing

b)

planning

c)

organizing

d)

controlling

100.

________________ records are financial records that name the buildings and equipment owned by the business, their original and current value, and the amount owned if money was borrowed to purchase them.

a)

Asset

b)

Expense

c)

Revenue

d)

Liability