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Worksheets

MTouch Pre-Test

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

What is the main Benefit of MTouch?

a)

Time Saving

b)

Collect customer information

c)

Generate & Assign Token

d)

All of Above

2.

What are the information required for Billing through MTouch?

a)

Mobile No for verified the token

b)

DOB/Language/Religion/Nationality

c)

Billing Address

d)

All of Above

3.

Add Existing customers information in MTouch?

a)

Email

b)

Date of Birth

c)

Date of Anniversary

d)

All of Above

4.

What are the Customer Additional Details get in MTouch?

a)

Last store visit & Date of Visit

b)

Last Purchase Discount details Gold

c)

Customer Lifetime Value

d)

Most used payment mode

5.

What are Latest Updates in R 1.4.1?

a)

New Scheme & Advance Enrollment

b)

Adjustment Scheme & Advance Adjustment

c)

Scheme Payments

d)

Customer 360 Scheme & Advance Details

6.

Product category for a Super Shimmer Customer?

a)

Gold

b)

Gem Stones

c)

Platinum

d)

Diamond

7.

What is MOCET ?

a)

Malabar Omni-Channel Customer Experience Transfer

b)

Malabar Omni-Channel Experience Transformation

c)

Malabar Omni-Channel Customer Experience Transformation

d)

Malabar Omni Channel Customer Expression Transformation

8.

What are the different case status?

a)

Won Pending Lost

b)

Pending-Won, Pending, Lost

c)

Pending & Lost

d)

Won & Lost

9.

What is the Break Timing available in MTouch?

a)

30min

10min

5min

b)

20min

30min

40min

c)

10min

30min

40min

d)

15min

25min

35min

10.

How can share estimate with customer through MTouch?

a)

sms

Wharsapp

b)

whatsapp

email

c)

SMS

Email

d)

Email

sms

email

whatsapp