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WorksheetsITS Networking Domain 5 Troubleshooting
Total questions: 35
Worksheet time: 18mins
Administrators can use tone generators to identify terminated cables in a __________ block.
120
130
110
What metrics does a multimeter tool measure? Choose three.
Voltage
Resistance
Current
Speed
Latency
What ping commands are used by administrators that need a larger ping sample size? Choose two answers.
ping -t
ping -c
ping -n
ping -s
A multimeter is plugged into a computer’s power supply, but does not provide any readings. What does this indicate?
The power supply has been overclocked
The power supply cannot effectively charge the computer
The power supply is functioning normally
The power supply is compatible with the computer
The power supply needs to be replaced
Which netstat command will an administrator run to just see port information for TCP ports?
netstat -p tcp
netstat -a
netstat -proto tcp
netstat -tcp
An administrator uses an OTDR to locate faults in a fiber-optic cable. The OTDR sends a signal down the cable and is bounced back to the origin. What does this reaction indicate?
The cable is incompatible with the network
The cable needs to be relocated
The cable must be measured using a TDR instead
The cable is functioning correctly
The cable has suffered a break
How does data transmit over a Telnet connection?
Using cleartext
Using hashes
Using symmetric encryption
Using asymmetric encryption
What aspects of an optic-fiber cable do OTDRs measure? Choose two answers.
Network speed
Overall attenuation
Overall latency
Cable length
Electromagnetic interference
An administrator wants to ping an IP address and keep pinging that address until the administrator stops the process. Which command should the administrator use?
ping -t
ping
ping
ping
What does the command 'ping -s' do?
It specifies the size of the packet to send.
It sets the source IP address.
It enables silent mode.
It sets the number of packets to send.
What tips should network administrators follow to maintain good customer relations?
Use appropriate titles
Provide thorough explanations using technical terms
Work quickly but avoid giving deadlines
Avoid social media distractions
Keep confidential information confidential
What should an administrator type to see all possible options for the ipconfig command?
ipconfig /help
ipconfig /man
ipconfig /?
ipconfig /all
What port is used for SSH?
20
21
22
23
Which best describes the use of tracert?
Show a routing table
Troubleshoot specific routes
Troubleshoot connectivity problems
Show routing statistics
After using tracert, which series of symbols in the command prompt indicates that a router is experiencing problems?
* * *
% % %
! ! !
# # #
? ? ?
Which is a Class B private IP address?
192.168.0.0
10.0.0.1
169.254.0.1
172.16.0.0
You are a network technician working on a number of calls for small businesses and you realize you are going to be late to your next call. What is the best course of action?
Offer the customer a discount on services
Wait until you arrive and then apologize
Cancel the appointment
Call the customer to let the customer know you are running behind schedule
Which network troubleshooting tool is used to measure electrical currents and voltage?
Toner
Multimeter
OTDR
TDR
You are a junior network administrator for a large company that spans several buildings. The company uses Linux as its operating system. Monday morning, none of the computers in your building can connect to resources stored on a server located several buildings away. What should you do first?
Check the network cables and connections in your building.
Restart the server located in the other building.
Reinstall the operating system on all computers.
Update the firewall rules on the server.
Which three are Linux command-line tools that will help you identify connectivity problems?
ip
netbios
ping
ipconfig
netstat
You need to find the MAC address of the network adapter for the computer you are currently working on. What command line command will give you the information you need?
grep
arp
ipconfig /all
ipconfig
You need to set up 750 computers on the same network. Which IP class is the best option?
Class C
Class B
Class D
Class A
You need to subnet a 192.168.1.0 network using a class C network. What will be the subnet mask?
255.0.0.0
255.255.0.0
255.255.255.255
255.255.255.0
For each situation regarding hardware troubleshooting tools, select Yes if the right tool is being used for a troubleshooting situation and No if the right tool is not being used for a troubleshooting situation. 1. A toner is used to trace copper wire cable through a wall.
Yes
No
For each situation regarding hardware troubleshooting tools, select Yes if the right tool is being used for a troubleshooting situation and No if the right tool is not being used for a troubleshooting situation. 2. A TDR is used to find kinks and breaks in fiber optic cables.
Yes
No
For each situation regarding hardware troubleshooting tools, select Yes if the right tool is being used for a troubleshooting situation and No if the right tool is not being used for a troubleshooting situation. 3. A multimeter is used to see if an Ethernet cable is functional.
Yes
No
Your neighbor has asked you to network his home office. He wants a wired connection, not wireless. The network needs to support approximately 1 Gigabit per second speeds. What is the least expensive option that meets this requirement?
Coaxial
CAT3
Fiber Optic
CAT5e
You are troubleshooting a server that needs to connect directly to the Internet. After you run an ipconfig/all, you discover the problem. The server has been auto-assigned the IPv6 address fe80::260:8ff:fec0:98d%4. The server won’t connect to the Internet because this is a __________ address.
Logic-Link
Global Unicast
Multicast
Anycast
Which step is the first step in troubleshooting a network-related problem in a small to medium-sized business?
Run a network test
Identify the number of users affected by the problem
Identify the problem
Question end-users on what they see is the problem
For each statement involving Linux troubleshooting tools, select True if the statement is true and False if the statement is false. Ping is used to see if one can connect to a destination's IP address.
True
False
For each statement involving Linux troubleshooting tools, select True if the statement is true and False if the statement is false. Tracert shows actual IP addresses on a path from a source to a destination.
True
False
For each statement involving Linux troubleshooting tools, select True if the statement is true and False if the statement is false. The host command performs DNS lookups.
True
False
For each statement involving Linux troubleshooting tools, select True if the statement is true and False if the statement is false. Netstat shows open and listening ports on a device.
True
False
Which command-line tool is used to display IP address information and, where applicable, DHCP server information?
ipconfig
ping -d
ping
ipconfig /all
You've been assigned to support your company's marketing team at a trade show. While setting up the booth you discover you must make some custom length Ethernet cables. Before connecting the cables, you want to make sure you wired them correctly. What tool should you use to test if your Ethernet cables are wired correctly?
Multimeter
Time domain reflectometer (TDR)
Cable tester
Toner
