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23 May 2025 Quiz

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is the deadline for completing the Retail Spirit Beat survey?

a)

A) May 25th

b)

B) June 1st

c)

C) June 15th

2.

The CX Essential Building blocks on Axonify are mandatory for sales consultants.

a)

True

b)

False

3.

What is the screen size of the new Samsung Galaxy Tab S10 Series?

a)

A) 10.9"

b)

B) 11.1"

c)

C) 10.1''

4.

What is the storage capacity of the new Samsung Galaxy Tab S10 Series?

a)

A) 64GB

b)

B) 128GB

c)

C) 256GB

5.

The support team asks that you refrain from sending multiple emails or making repeated calls regarding the same matter.

a)

True

b)

False

6.

What should you do if you have already sent an email to the support team?

a)

A) Send a follow-up email

b)

B) Make a phone call to the support team

c)

C) Wait for a response

7.

What is the email address for the Vodacom Rewards Contact Centre?

a)

A) info@vodacom.co.za

b)

B) info@vrewards.co.za

8.

What should you include in the subject heading of your email to the Vodacom Rewards Contact Centre?

a)

A) A brief summary of your query

b)

B) One of the specified classifications (e.g. Missing Claims)

c)

C) Your store name and dealer ID

9.

The CX Essential Building blocks on Axonify are only for in-store managers.

a)

True

b)

False

10.

How quickly did employees at 4U and Chatz complete the Retail Spirit Beat survey?

a)

A) They took a whole month to complete it (Somewhat of the spirit)

b)

B) They finished it in record time, completing it in just one day (That's the spirit!)

c)

C) They haven't started it yet (That's not the spirit...)