WorksheetsCompTIA ITF+
Total questions: 20
Worksheet time: 10mins
Which of the following is something that an Information Technology (IT) professional would do?
Create and improve software
Collect and utilize data
Build and repair computers
Manage grades and enrollments
A user has receive a file that will not open when it is selected. Which of the following should the user do to open the file.
Change the file extension
Update the OS
Reboot the computer
Create a desktop shortcut
Which of the following is a feature of a surge protector?
Regulate power voltage and wattage
Provides battery backup for device
Provide multiple outlets for power
Generates power for devices
After installing the OS on a workstation, a technician notices that everything is displayed in large windows and the viewing area is limited. Which of the following will the technician need to adjust to resolve this issue?
Color depth
Orientation
DPI settings
Resolution
A technician receives an email notification about an os update for a zero day virus. Which of the following steps should be performed FIRST to update the company servers?
Perform the updates in a test environment
Perform the updates after work hours
Perform the updates immediately
Performed the updates during the next maintenance window
Which of the following is the BEST security practice to use when configuring the management options of a wireless router?
Disable DHCP
Change the admin password
Enable SSID
Enable remote administration
After uninstalling a new workstation and setting up a user account which of the following should be complete to harden the system properly?
Run software and security updates
Install peripheral device
Configure cloud based storage
Add more cloud based storage
Malware that has an embedded keylogger to capture all of the keystrokes and steal logins is considered:
adware
spyware
ransomware
phishing
Which of the following protocols is widely used for setting up and tearing down multimedia communication sessions such as voice and video calls over the Internet (VoIP)?
LDAP
ICMP
UDP
SIP
Before purchasing a new video card for a PC, which of the following should be checked to ensure there will be enough electricity for the video card to function properly?
GPU
CPU
GUI
PSU
Which of the following program should be used to create a.doc file?
Database
Excel
Outlook
Word
A technician has added an external hard drive to a personal computer. The hard drive is powered on, but the computer does not see the new hard disk. Which of the following is the FIRST thing the technician should check?
The power cable
The OS version for compatibility
The hard drive firmware revision
The data cable
Which of the following is a requirement to connect a smartphone to a wireless network?
SSID
SATA
SMTP
gzip
What is item number 3 in the picture?
I/O ports
Memory Slots (RAM)
CPU Socket
Disk Connectors (HDD, SSD)
Adapter Card Slots (Graphics Cards, Sound Cards, Expansion)
Which of the following is an example of a pointing device?
Webcam
Trackball
Flash drive
Project
A technician just installed a new computer. Which of the following is the BEST way to manage the cables?
Line the cables up neatly and wrap them together with cable ties.
Leave the cables loose to prevent interference between wires.
Nail the cables to the wall.
Tuck the cables neatly underneath the carpet.
(Curve Ball) - A user reports an inability to access the Internet on a new SOHO router. On further investigation, a technician notices that the wireless network is not visible. Which of the following is the MOST likely cause?
SSID broadcast is disabled
Wireless password has changed
Firmware update is required
WPA2 is enabled
Which of the following is considered an optical storage medium?
SSD
Blu-Ray
Flash drive
Memory card
You are responsible for technical support at a hospital. Recently, all computers have been upgraded to Windows Vista 64 bit. However, you have a particular custom application that runs only in 32 bit.
What should you do?
You will have to uninstall the upgraded operating system.
Use compatibility mode to run the 32-bit application.
You will need a 32-bit version of Vista, not 64 bit.
You will need to get the upgraded 64-bit version of the application.
Which of the following operating systems is very light weight and relies heavily on Internet applications?
Chrome OS
Windows
Linux
Blackberry OS
