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WorksheetsManaging Business Processes with SAP Signavio Solutions
Total questions: 70
Worksheet time: 46mins
What does process transparency mean in the context of Business Process Management? Note: There are 2 correct answers to this question.
Structure all processes and provide drill-down navigation from the value-chain level to the actual process
Highlight departmental boundaries in larger process
Model and design the processes to grasp all relevant information at a glance.
Automate a process by using a workflow system.
What is the purpose of Workflow Management Systems?
To onboard new employees
To provide reports on business problems
To collect data on employee operations
To simplify reoccurring procedures through delegation
What are use cases for a Parallel Gateway? Note: There are 2 correct answers to this question.
Ensure that at least one task is completed before proceeding with the next.
Assign different tasks at the same time.
Ensure that unassigned tasks can be skipped.
Ensure that all tasks are completed before proceeding with the next.
What is end-to-end process management?
Aligning all business operations to a certain customer need / outcome
Aligning all tasks within a certain process
Aligning all processes within a certain business across different departments
Aligning all processes within a certain department
What are the benefits of using BPMN 2.0 process models? Note: There are 3 correct answers in this question.
The notation is executable by process engines
The basic elements can be easily understood by viewers and doesn't require special knowledge.
It can be used to model organizational charts.
It's an international ISO standard for process
What's true about parallel gateways? Note: There are 2 correct answers in this question.
One resource can execute multiple tasks at once.
They need to be named with a question.
They allow distributing tasks between multiple resources to enable actual parallel execution.
They ensure all tasks are completed before the process can continue.
Which answer about events are correct? Note: There are 3 correct answers in this question.
Start events can only have outgoing sequence flows.
Start events can only have incoming sequence flows.
End events can only have incoming sequence flows.
End events can only have outgoing sequence flows.
Intermediate events can be used to visualize milestones in a process.
What's correct about message events? Note: There are 3 correct answers in this question.
Catching intermediate message events can delay a process.
Throwing intermediate message events send a message to a receiver.
Catching intermediate message events send a message to a receiver.
Message start events trigger the process.
Message end events wait for a message to end the process.
What's true about timer events? Note: There are 2 correct answers in this question.
They can end a process.
They can start a process.
They can delay a process.
They can accelerate a process.
What's true about conditional events? Note: There are 2 correct answers in this question.
The trigger of the conditions cannot be influenced by the process.
They can trigger other processes
They can end a process
They can delay a process.
Which of the following are accurate methods to improve your process design? Note: There are 4 correct answers in this question.
Remove unnecessary space.
Use distinguishable colors.
Add helpful hints for advanced elements.
Avoid crossing process flows.
The Task "Picking and packing" doesn't get executed.
Which Gateway needs to be used, if the next task in the process depends on an external information (based on a decision, made 'outside' of the process)?
XOR Gateway (Exclusive)
OR Gateway (Inclusive)
Event-based Gateway
AND Gateway (Parallel)
Select the correct statements for Exclusive Gateways. Note: There are 2 correct answers in this question.
It ensures, the multiple outgoing conditions can be combined.
It ensures, only one outgoing condition gets executed.
It ensures, all connected tasks get executed.
It merges different sequence flows into one.
According to the Best-Practices, external process participants (such as a customer or a supplier) should be modeled by using...
Candidate
Lane
Expanded / Collapsed pool
Sub Process
What is a key driver of the experience a customer has while interacting with a company?
The internal process costs
The complexity of the customer journey
Multiple customer surveys
Many contact persons for different topics
What does the strategic level focus on in Business Process Management? Note: There are 2 correct answers to this question.
It refers to the execution of business processes.
It adapts to market changes.
It aligns business processes to company goals.
It focuses on the professional process modeling software.
How can administrator rights be granted to a new user?
Create a support ticket with SAP to request the full admin rights for a specific user.
Create an administrators user group and assign the respective person to this group.
Create a user account and assign the access right 'administrator'.
Create a user account and assign it to the administrators user group.
What are some possible configurations for user tasks created in? Note: There are 3 correct answers to this question.
Assign it to a specific user.
Set a due date.
Assign it to dictionary categories.
Store attributes.
Define specific access rights.
What are the trigger types within Business Process Management? Note: There are 3 correct answers to this question.
Public or private forms
Start event
Process Manager
Task
What does the DMN Test Lab perform? Note: There are 3 correct answers to this question.
Validates that diagrams are consistent
Connects to SAP Signavio Process Governance
Checks expected results against calculated results
Links to BPMN diagrams
Keep track of previous tests for comparison
Select 3 benefits of process automation.
Automatic delegation of tasks
Higher email traffic
Reuse of data
Simplification of recurring procedures
What do Timer Events and Conditional Events have in common? Note: There are 2 correct answers to this question.
They can only be used as start event
They can only be catching-type events
They can only be throwing-type events
They cannot be used as end events
If you are modeling an Interview Candidate process and you have to model whether you Accept or Reject a candidate, which BPMN sym bol will you use?
Exclusive Gateways
Parallel Gateways
How does Event-based Gateway works?
The token is triggered by events happening at the same time
The token waits for all connected events
The token waits for the first occurring event
A token is created for each connected event
How can you compress a whole process into one single task?
Use a subprocess
Use an automatic decision
Use an email task
Which hit policy will sum or count results?
Collect Order
Priority
Rule Order
Output Order
Which hit policy allows more than one hit, but limits the result to the output with the highest preference?
First
Any
Unique
Priority
Which of the following act as input data for a decision table? Note: There are 2 correct answers to this question.
An automatic decision
A decision requirement
A decision gateway
A sub-decision
Which of these are possible inputs for a decision table? Note: There are 3 correct answers to this question.
Enumerate
Attributes
Date
Knowledge Source
Text
How should a decision diagram be named? Note: There are 3 correct answers to this question.
Activity style
Output style
Passive style
Question style
Decision style
Which of the following areas are part of the lifecycle of a business process? Note: There are 3 correct answers to this question.
Process Governance
Process Documentation
Process Approvals
Process Execution
Process Analysis
What are some goals of Process Implementation? Note: There are 2 correct answers to this question.
To include the process in the company structure and architecture
To evaluate KPIs
To conduct process interviews to figure out relevant tasks
To publish the process internally
How can you capture relevant process tasks in a table-based approach?
Use Excel Table
Use Process Documentation Template
Use QuickModel
Use Graphical Editor
Which two ways of creating Customer Journeys are possible in the SAP Signavio Process Manager?
Using the SAP Signavio Journey Modeler to create a table-based customer journey
Auto-create a customer journey map by selecting tasks with customer involvement in a business
Modeling a customer journey in the graphical editor with a provided notation called 'Customer Journey'
You are in the and want to get an overview about costs and resources. Which features do you use? Note: There are 2 correct answers to this question.
Reporting
Value Widget
Simulation
Analytics
What is the focus of journey modeling?
Interactions and steps with the company
Internal tasks and responsibilities
Marketing expenses
Hierarchical structure
What does a good customer experience have an influence on? Note: There are 3 correct answers to this question.
Customer loyalty
Brand status
Legal compliance
Customer service costs
Cross & upselling
What can be used to create a workflow? Note: There are 3 correct answers to this question.
Artifacts
Attributes
Events
Gateways
Activities
In the context of a workflow, what is a case?
A variant of a workflow
A one-time run of a workflow
A specific action to be performed in the workflow
An event that occurs in a workflow
What type of subprocesses exist in BPMN? Note: There are 2 correct answers to this question.
Collapsed subprocess
Automated subprocess
Expanded subprocess
Grouped subprocess
Where can I identify elements of a process in the Collaboration Hub?
By printing the process
By making a comment
By clicking on the "Legend" dropdown
By clicking on the question mark icon of the homepage
You have accessed the landing page of the SAP Signavio Process Collaboration Hub. How can you mark your favorite diagrams?
By copying link to clipboard
By subscribing to content
By activating the notations
By clicking on the star icon
How do you filter all published processes in the workspace?
Switch to Advance Search, and select field "Publishing state".
Type the work "Publishing state" in the search field and press Enter.
Type the word "Publish" in the Search field and press Enter.
Switch to Advance Search, and select the field "Publishing date".
How can you tell whether a published diagram has had edits made afterwards? Note: There are 2 correct answers to this question.
If the file is edited and saved, the publishing will automatically be revoked.
There is no way to know without accessing the Collaboration Hub.
The Feed in the bottom view pane will provide this information.
The blue globe next to the file name will turn gray.
Which fields can be used in forms within SAP Signavio Process Governance? 3 answers.
File
Yes/No Check box
Javascript
Text
Document Template
What is the SAP Signavio Process Collaboration Hub? Note: There are 2 correct answers to this question.
A single source of the truth for process-related information
A central entry point for business process users
A Document Management System in which users can upload and edit documents
A platform to document processes using a table-based approach
What is the significance of assigning process ownership in SAP Signavio?
Assigns accountability for process execution and improvement.
By aligning workflows with customer preferences.
Provides a standardised methodology for designing clear workflows.
Automates repetitive tasks to streamline operations.
Which SAP Signavio module is most suitable for modelling customer-facing workflows?
Process Manager
Process Governance
Process Documentation
Process Analysis
Which SAP Signavio module focuses on real-time process monitoring?
Process Manager
Process Governance
Process Documentation
Process Intelligence
How can a Collaboration Hub user find additional information about a task?
Click on a task in the process model
Open the comments
Activate the overlays
Access the dictionary
In the Explorer, how can you see all changes made on a diagram in a timeline?
Select the process model (On the menu bar, choose Reporting. and Run the Governance report.)
Select the process model. (On the menu bar, choose Reporting. and Choose Process documentation.)
Select the process model. (Expand the panel at the bottom of the screen. and Choose Preview.)
Select the process model. (Expand the panel at the bottom of the screen. and Choose Feed.)
Who becomes Tenant Owner of a workspace in SAP Signavio Process Manager?
Every user who is assigned to the user group Administrators Account
Dedicated users selected by the administrator
The initial user who registered for a workspace
Every user who is assigned to the user group Tenant Owner
What elements are part of the official BPMN 2.0 notation? Note: There are 2 correct answers to this question.
Pool/Lane
Additional Participant
Task
IT-Systems
What are the different decision types when using an Exclusive Gateway in ? Note: There are 2 correct answers to this question.
Individual
Event-based
Manual
Automated
What is the benefit of an Event-based Gateway?
It ensures that all tasks have been completed
It allows the combination of different events
It reacts immediately to occasions when they occur
It reduces complexity in certain scenarios
Which sections can be added to a journey model in the SAP Signavio Journey Modeler?
IT Systems
Linked processes
Reports
Touchpoints
Attributes
Which workflows support the governance of a process? Note: There are 2 correct answers to this question.
Approval workflows
Implementation workflows
Data processing workflows
Content assessment workflows
What are the benefits of running a convention check of your process?
It ensures the correct order of tasks
It ensures consistency of the process model
It verifies that the used BPMN elements are set correctly
It shows all bottlenecks in a process
What are some capabilities of the QuickModel feature? Note: There are 2 correct answers to this question.
Creating the happy path of a process
Enriching process models with gateway
Grouping different tasks and transforming them into a subprocess
Adding task information in a table-based format
Where do you control access rights for your workflow?
On the Details tab
On the Actions tab
On the Trigger tab
On the Core Information tab
Why is it helpful to create a BPMN subset?
To add additional information based on company requirements
To focus on frequently used elements
To help users check whether diagrams adhere to certain BPMN rules
To enable changes to the default appearance of the notation
What can create a deadlock in Process Modeling?
A loop has been modeled
A merging exclusive gateway receives multiple tokens
One of many tokens reaches the end process
A parallel merging gateway expects more tokens than existing
When is a new version of the workflow created?
After manually saving
After publishing the changes
Automatically after starting a new case
Automatically after changing the workflow
What are ways to verify that a model is complete and consistent? Note: There are 3 correct answers to this question.
Use the Diagram comparison
Use the Test lab
Use the 'check' option within the Decision table
Use the Simulation tool
Use the Syntax check
What are some benefits of the comment function in the SAP Signavio Process Collaboration Hub? Note: There are 2 correct answers to this question.
Optimization can be achieved much better.
You can edit and publish processes immediately
You can add relevant attributes directly through the comment function
You can include all employees in process performances, reviews and feedback.
What are some insights the Process Simulation provides in SAP Signavio Process Manager?Note: There are 2 correct answers to this question.
Average cost & average execution times
Syntax mistakes & violation of customized modeling rules
Number of tasks & length of a process
Peaks & bottlenecks
Which functions belong to the email task in the workflow?
Note: There are 2 correct answers to this question.
Receiving emails
Sending emails
Attaching documents in the mail
Connecting to a mailbox
What is the key components of a customer journey?
Note: There are 3 correct answers to this question.
Product features
Touchpoints & painpoints
Persona
Steps & Stages
Market segments
How does the splitting Inclusive Gateway (OR) work? Note: There are 2 correct answers to this question.
(1 Point)
Please select 2 options.
It triggers one outgoing sequence flow, if a condition applies.
It triggers all outgoing sequence flows, if only one condition applies.
It triggers a few of all possible outgoing sequence flows, if several conditions apply.
It triggers only one of all outgoing sequence flows, if all conditions apply.
What are some insights the Process Simulation provides in SAP Signavio Process Manager? Note: There are 2 correct answers to this question.
Average cost & average execution times
Syntax mistakes & violation of customized modeling rules
Number of tasks & length of a process
Peaks & bottlenecks
