WorksheetsCHCINM002 MEET COMMUNITY INFORMATION NEEDS - no.2
Total questions: 10
Worksheet time: 7mins
Target groups for newborn health issues are?
Community aged care
Nursing mothers
Teenage Support groups
Mothers groups
Once the target group have been identified within the community, the following points need to be considered in seeking further information.
Values of the group
Holidays required
Existing facilities and services
Needs of current and new users
Identifying a group's or individual's characteristics and needs can be established by forming a series of questions to either research or ask directly. Which would be appropriate questions?
What are the current services
Who attends the services
What types of coffee do they require?
What do they need from you?
Examples of formal communication
text
Business email
Face to face meetings
Webinars
Informal Communication is?
Formal meeting
Social Media
Nesletters
Common methods for collecting information include:
observations
social media
phone contact
local news
Generally, it is best practice to use resources that are less than? years old
5
15
20
10
Information and resources that are provided to all stakeholders must be ?
current
dated
accurate
right for the user
When information is redundant, it may need to be archived. Archiving is when inactive information must still be kept stored for a certain period. Information that is archived includes:
birthday cards
legal documents
Client photos
pamphlets
Information management systems should include policies to support how information is?
filed
archived
displayed
printed
