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BUSINESS ETHICS TOPIC 6 QUIZ

Total questions: 13

Worksheet time: 4mins

Name
Class
Date
1.

Which of these describe 'social disregard' in organizational ethics the best?

a)

The organization adjusts its policies to meet the requirements by auditors.

b)

The organization does not care about society's perceptions.

c)

The organization should meet its legal functions with no intentions of benefitting societies.

2.

The company decides to concentrate on its long-term goals for the benefit of society in general.

The statement above describes

a)

Social obligation

b)

Social responsiveness

c)

Social responsibility

3.

Company NotLenovo Sdn Bhd decides to extend the promotion of its new products because a lot of demands are made by the customers. The original promotion was only 6 days but to cater to the high demand, NotLenovo Sdn Bhd change the original dates and extends the promotion to be 12 days.

The situation above describes

a)

Social responsiveness

b)

Social obligation

c)

Social disregard

4.

BukanDHerbs Sdn Bhd claims that the sunscreen that they sell is SPF 50, but in actuality, is only SPF 30. Due to this, a lot of customers lodge complaints against the company because they report that their skin is still burnt by the sun even though they had applied the sunscreen. However, the company decides to ignore the complaints and keeps selling the sunscreen, saying that other customers wear it without issues.

The situation above describes

a)

Social responsibility

b)

Social obligation

c)

Social disregard

5.

Reputation management is

a)

Ensuring the management of an organization adheres to the ethical guidelines.

b)

Managing and maintaining the name or brand of an organization in ethical ways.

c)

Managing the internal and external affairs of an organization.

6.

Oh Bintang is a tabloid agency that likes to report false or fake news about a company, causing chaos and controversies.

The situation above refers to

a)

Uncontrolled media reports of an organization

b)

Interactions with the organization

c)

Controlled messages from an organization.

7.

Second-hand information from other people is described as

a)

Promotions and advertisements of a company from official websites.

b)

The legit information about an organization.

c)

Word of Mouth (WOM) that are spread from one person to another.

8.

Abu and Samad buy board games from a company.

The statement above refers to

a)

Second-hand information from other people.

b)

Interactions with the organization

c)

Controlled messages from organization

9.

If a company's reputation is at risk due to scandals or controversies, the reputation management process that involves controlled messages from an organization would be

a)

The company releases official clarification statement or apology regarding the scandal or controversies.

b)

Media covers the news about the company's scandals and controversies.

c)

Company takes actions of consulting experts regarding the situation.

10.

The importance of reputation management process is

a)

To ensure management is always dependable.

b)

To benefit the customers' perceptions.

c)

To ensure company's name is protected.

11.

Bonus: Solve this equation.

2x + 10 = 100

a)

45

b)

50

c)

35

12.

Bonus #2: All the following subjects are still taken by DIM students EXCEPT

a)

Organizational behavior

b)

Public speaking

c)

English for communication

d)

Creativity and innovation skills

13.

Bonus #3: Solve the equation below.

2(x + 5) - 4 = 100

a)

45

b)

47

c)

33

d)

56