WorksheetsMixed Banks Quiz 1-4
Total questions: 95
Worksheet time: 44hrs 5mins
When a system is closed it is:
Incapable of further technical enhancement
Protected from unauthorised access
Isolated from its external environment
What type of discrimination is this?
Direct discrimination
Indirect discrimination
Victimisation
What is the main focus and role of the accounting function?
To pay employee salaries
To provide information to external auditors
To record financial information
To estimate how much to spend on production
Which of the following is a benefit of decentralisation?
Decisions are made at one place in the organisation
Reductions in bureaucracy
Better crisis management
Improves the motivation of junior managers
A narrow span of control would be suitable where
The team is not dispersed across a wide area
The work is of a routine nature
There is little similarity between team members' work
The team is very experienced
Which of the following would not be included in this analysis?
New legislation coming into effect in six months' time
Activities of overseas competitors
Interest rates
Independence of the non-executive directors
How might the purchasing manager work closely with the accounting function?
Processing expense claims
Seeking prompt payment from customers
Managing the prompt payment of suppliers
Recording staff salaries
Which of the following are undesirable features of bureaucracy?
(1) It relies on the expertise of its members - not through standardised skills but by the importance of the mix of skills
(2) Committees and reports slow down the decision-making process
(3) Innovation is difficult
(4) Over-prescriptive rules produce a simplistic approach to problems
Which of the following options are disadvantages of customisation?
(1) It may delay delivery of the software
(2) The user is dependent on the supplier for maintenance of the package
(3) The company will not be able to buy 'add-ons' to the basic package
() It may introduce bugs that do not exist in the standard version
In the short run, firms will continue to supply customers provided that they cover:
Fixed costs
Marginal costs
Variable costs
Which of the following is NOT an advantage of a matrix structure?
Dual authority
Greater flexibility
Employee motivation
Improved communications
Which of the following parties has the main responsibility for good corporate governance?
The board of directors
The audit committee
The non-executive directors
Which of the following statements is NOT true in respect of the relationships between directors, shareholders and auditors?
Auditors are the agents of shareholders
Shareholders are accountable to auditors
Auditors report to shareholders on the financial statements prepared by directors
Directors are accountable to shareholders
Which of the following statements correctly describes the principal purpose of the external audit of a company within the UK?
To assist management in the preparation of the company's periodic financial statements
To examine and express an opinion on the company's periodic financial statements
To prevent and detect fraud within the company
A record showing who has accessed a computer system is called:
An audit trail
A computer trail
A password trail
Which of the following would be included in his explanation?
Comprehensive
Relevant
Accurate
Authoritative
Is this statement correct?: External auditors may place reliance on internal auditors' work.
External auditors need to assess the work of internal audit first
Internal auditors are not independent and so cannot be relied upon
Yes, always
Which of the following costs, in regards to an information system, are capital costs?
Hardware purchase costs
Routine system maintenance costs
Software purchase costs
Installation costs
Who appoints external auditors?
Chair
Finance director
Shareholders
Receipts must be ....... promptly
The record of receipts must be .....
The loss of receipts through theft or accident must be .....
(a)
What are they?
Deception, criminality and opportunity
Dishonesty, criminality and opportunity
Dishonesty, motivation and opportunity
Deception, motivation and opportunity
The identification within a client company of financial problems, a dominant chief executive, poor internal control, unusual transactions, or a high-technology environment, are all indicative of:
Increased scope for potential fraud
A higher than normal risk audit
Inadequacies in the systems of reporting
The presence of going concern problems
Which of the following represent data or information captured from within the organisation?
Information about personnel from the payroll system
Market information on buying habits of potential customers from the marketing manager
Information on decisions taken from the minutes of a meeting
Value of sales from the accounting records
Which of the following did Henri Fayol include in his five functions of management?
Motivating
Co-ordinating
Commanding
Controlling
Which of the statements below describes contingency theory?
Organisational design will be determined by a number of factors all of which depend on the others
Companies must plan for changes to their organisation
Companies should focus on the short-term as the future is uncertain
Which of the following is NOT one of those categories? Peter Druckers
Setting objectives
The job of measurement
Planning and control
Which type of power is associated with formal authority?
Resource power
Expert power
Position power
What are the four management styles identified by Rensis Likert?
Benevolent autocratic, participative, democratic, exploitative autocratic
Benevolent authoritative, participative, exploitative authoritative, democratic
Exploitative autocratic, benevolent autocratic, participative, laissez faire
Benevolent autocratic, consultative participative, exploitative, laissez faire
According to Tuckman, which stage in development has the project team reached?
Norming
Performing
Storming
Which TWO of the following documents are the outputs of a process of job analysis?
Human resource plan
Job description
Person specification
Performance appraisal
A person who is highly strung, extrovert and passionate about the task fits into which of Belbin's roles?
Plant
Completer Finisher
Resource investigator
Shaper
Which of the following team member roles is NOT from Belbin's list of group rules?
Shaper
Plant
Attacker
Finisher
Which of the following are positive aspects of teamworking?
(1) Control
(2) Work organisation
(3) Knowledge generation
() Decision making
What is the order in which the stages occur according to Tuckman?
Forming, storming, norming, performing
Forming, storming, performing, norming
Storming, norming, forming, performing
Storming, forming, performing, norming
The thinking is in line with which management writer?
Herzberg
Fayol
Taylor
Weber
Can you identify the three negotiation techniques Bruce has been practicing?
Look for a wide variety of possible solutions
Try to develop options that would result in mutual gain
Create a trusting supportive atmosphere in group
Define the problem carefully
Can you identify the three features/advantages of conversation as a communication technique from the list below?
Requires little or no planning
Gives a real impression of feelings
Complex ideas can be communicated
Usually unstructured so can discuss a wide range of topics
Which of the following would Herzberg class among 'hygiene factors'?
Salary
Job security
Gaining recognition
Challenging work
Which of following list should be avoided?
Acronyms
Jargon
Colloquialisms
Double meanings
Can you identify the disadvantages of email from the list below?
People may not check their email regularly
Complex images do not transmit well
Requires some computer literacy to use effectively
Lack of privacy - can be forwarded without your knowledge
Identify these other sources from the list below.
Peers
Customers
Self-appraisal
Family and friends
What type of appraisal occurs when employees judge managers?
Peer
Traditional
Upward
Which of the following is NOT a general aim of an appraisal system?
Identify potential
Deal with grievances
Reward attainment
Measure performance
Which of the following is the person least likely to be requested to fill out feedback forms for use in a 360 degree appraisal of a sales account manager?
Accounts payable clerk
Credit sales clerk
Direct customer
Which of the following is NOT a characteristic of a learning organisation?
Learning climate
Enabling accounting
Reward flexibility
Can you identify the problems with upward appraisal?
Employee point scoring
Fear of reprisal
The chance of bias is increased
Lack of authority
Which of the following is an acronym used to describe the key elements of an organisation's external environment?
PERT
PEST
SWOT
Which TWO of the following statements describes the work of the technostructure of an organisation?
Designing systems
Organising and controlling work
Standardising work
Securing inputs
Which of the following is a correct definition of the term 'span of control'?
The number of employees reporting to one manager
The number of managers to whom one employee reports
The number of levels in the hierarchy
The number of employees at each level of the organisation
To whom is the internal auditor accountable?
The directors of the company
The employees of the company
The shareholders of the company
Which TWO of the following are types of internal control included in SPAMSOAP?
Output
Arithmetic
Preventative
Physical
Which TWO of the following are typical responsibilities of the financial accountant in a large organisation?
Inventory valuation
Sales invoicing
Project appraisal
Payroll
Who was responsible for developing the 'Situational Leadership' model?
Blake and Mouton
Katz and Kahn
Hersey and Blanchard
Tannenbaum and Schmidt
Which of the following statements accurately describes a multi-disciplinary team?
All team members collaboratively decide how to organise their work
All team members have different skills and specialisms which they pool
All team members can perform any and all of the group's tasks
All team members are jointly responsible for the leadership of the team
Which TWO of the following are examples of content theories of motivation?
Maslow's hierarchy of needs
Vroom's expectancy theory
Herzberg's two factor theory
Adam's equity theory
Which TWO of the following are examples of 'on the job' training?
Formal training courses
Mentoring by a colleague
Self study courses
Secondments to other departments
If a manager in the purchasing department requests the help of the Human Resources Director in preparing for a difficult appraisal, what direction is the communication flow?
Vertical
Horizontal
Diagonal
Which of the following statements accurately describes the reflector?
Prefers to understand principles
Prefers to think things through first
Prefers to try things 'hands on'
Prefers to see practical examples
An organisation is a social arrangement which pursues collective ...., which controls its own performance and which has a boundary separating it from its
Ambitions
Duties
Goals
Which TWO of the following are included in Mintzberg's organisational components?
Strategic apex
Technicians
Specialists
Support staff
Which of the following is/are examples of weak financial control procedures?
Suppliers not being paid on time
Debtors not paying within credit limits
Excessive bad or doubtful debts
All of the above
In a typical finance function, budgets and budgetary control would usually be the responsibility of which of the following roles?
The Financial Controller
The Management Accountant
The Chief Executive
Which function in an organisation is responsible for ensuring that only properly authorised purchases which are necessary for the business are made?
Dispatch
Internal audit
Purchasing/procurement
What is the term given to a method of fraud in the accounts receivable area, by which cash or cheque receipts are stolen, and the theft concealed by setting subsequent receipts again?
Collaboration
Topping and tailing
Teeming and lading
Understating sales
What is the term given to a method of fraud in the accounts receivable area, by which cash or cheque receipts are stolen, and the theft concealed by setting subsequent receipts against the outstanding debt?
Collaboration
Topping and tailing
Teeming and lading
Understating sales
Which of the following are purposes of a receivables control account?
(1) A sales ledger control account provides a check on the arithmetical accuracy of the personal ledger
(2) A sales ledger control account helps to improve separation of duties
(3) A sales ledger control account ensures that there are no errors in the personal ledger
(4) Control accounts deter fraud
Which of the following terms correctly completes this definition? A _____ is a program which deals with one particular part of a computerised business accounting system.
Module
Spreadsheet
Suite
Power arising from an individual's formal position in the organisation is called:
Coercive power
Legitimate power
Expert power
Negative power
What is the most important attribute of a 'group', which distinguishes it from a random crowd of people?
Leadership
Goals
Function
Identity
Which of Belbin's nine roles does the following description apply to? Single-minded, self-starting, dedicated.
Chair
Specialist
Co-ordinator
Teamworker
Which of the following is a category in Maslow's hierarchy of needs theory?
Self determination
Need for affiliation
Safety needs
Which of the following is NOT one of the types of control identified by William Ouchi?
Bureaucratic control
Market control
Output control
Clan control
From the list below, identify the one that doesn't have the attributes of a group.
The finance department of an organisation
An orchestra
A football team
Five pop fans
Which of the following is most clearly a sign of an ineffective group?
Internal disagreement and criticism
Passive acceptance of work decisions
Competition with other groups
A leader may be distinguished from a manager by lack of dependency on:
Position power
Expert power
Personal power
Physical power
Which TWO of the following are reasons why managers may be reluctant to delegate?
Doesn't trust staff to carry out delegated tasks
Wants to control all activities under his or her responsibility
The organisation is dynamic and turbulent with constant changes
Is new and doesn't know how competent staff are
Which THREE of the following are negotiation skills?
Look for a wide variety of possible solutions
Define the problem carefully
Evaluate progress towards objectives
Monitor the behaviour of others
Try to develop objectives resulting in mutual gains
Which of the following is NOT a leadership activity?
Creating the culture
Inspiring and motivating others
Reconciling individual needs with the requirements of the organisation
Allocating scarce resources
Which of the following describes an employee duty, rather than an employer duty under Health and Safety legislation?
To keep all plant and machinery up to a necessary standard
To ensure all work practices are safe
To take reasonable care of themselves
From an organisation's point of view, which TWO of the following would be part of the organisation's environment?
Shareholders
Customers
Salesteam
Purchasing department
Which TWO of the following disciplinary actions may be used only if it is (they are) provided for in the employee's contract of employment?
Suspension without pay
Dismissal
Demotion
Suspension with pay
Which type of culture according to Handy's cultural models would best fit with a matrix structure?
Person
Role
Power
Task
Which TWO of the following said 'Culture is the way we do things around here'?
Handy
Schein
Harrison
Deal and Kennedy
Which TWO of the following are connected stakeholders to an organisation?
Employees
Suppliers
Managers
Customers
Which of the following statements describes the work of the strategic apex of an organisation?
Ensuring the organisation pursues its objectives and serves the needs of its owners and stakeholders
Securing inputs and processing and distributing them as outputs
Organising, planning and controlling work and acting as an interface
Which TWO of the following are typical responsibilities of the management accountant in a large organisation?
Processing sales invoices
Reconciling cash balances with bank statements
Planning and preparing budgets
Appraisal of capital investment projects
Lack of control over which of the following activities can lead to the fraudulent practice of teeming and lading?
Non-current asset register
Budgetary system
Inventory management
Sales ledger and receipts
Which of the following statements identifies three broad requisites for fraud?
Collusion, opportunity, motivation
Dishonesty, opportunity, motivation
Opportunity, collusion, dishonesty
Which type of audit is concerned with the evaluation and testing of the internal controls within an organisation?
Systems
Management
Transactions
To which of the following cultural types did Charles Handy give the name of the Greek god Dionysus?
Power/club culture
Person culture
Role culture
Task culture
Which of the following describes the 'impoverished' style of management identified by Blake and Mouton's managerial grid?
High concern for people and a low concern for the task
Low concern for people and a high concern for the task
Low concern for people and low concern for the task
According to Belbin, the success of a group can depend on the balance of individual skills and personality types. Which of the following statements are characteristics of the 'shaper'?
Calm, self confident and controlled - coordinating and operating through others
Concerned with the relationships within the group, supportive and tends to diffuse conflict
Highly-strung, outgoing and dynamic and committed to the task
Orderly, conscientious, anxious and ensures that timetables are met
Which of the following statements describes the correct sequence between sender and receiver within the communication cycle?
Encoded message, medium, decoded message
Medium, encoded message, decoded message
Decoded message, encoded message, medium
According to the Ashridge studies on leadership style, what is most important to subordinates about the style of their leader?
Consultation
Direction
Consistency
Which TWO of the following must be in a job description?
Reporting lines
Salary
Hours
Job content
