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OB quiz 2025

Total questions: 60

Worksheet time: 47mins

Name
Class
Date
1.

1. What is the most widely accepted definition of organizational culture?

a)

The technical skills of employees

b)

The formal structure of the organization

c)

The marketing strategy of the business

d)

The way we do things around here"

2.

Which of the following is a key determinant of organizational culture?

a)

Marketing goals

b)

The annual budget

c)

Philosophy of the organization's founders

d)

Competitive advantage

3.

What type of culture is associated with the concentration of power among a few individuals?

a)

Role culture

b)

Power culture

c)

Person culture

d)

Task Culture

4.

In Handy’s model, which culture emphasizes teamwork and problem-solving?

a)

Power culture

b)

Task culture

c)

Role culture

d)

Person culture

5.

What are examples of artifacts in an organization, according to Edgar Schein?

a)

Core company values

b)

Employee motivations

c)

Organizational goals and strategies

d)

Dress codes and workspace design

6.
The set of beliefs, goals, and practices that a group of people share is known as: 
a)
behavior
b)
interdependence
c)
culture
d)
diffusion
7.

Which of these may be included in the definition of organizational culture? (Choose all that apply)

a)

beliefs

b)

assumptions

c)

Behavior of employees

d)

Vision of the leaders

8.

Which type of organizational culture can be described like this:

Employees share a bond like a big family.

a)

Clan Culture

b)

Adhocracy/Creative Culture

c)

Hierarchy/Control culture

d)

Market culture

9.

Culture eats what for breakfast?

a)

Weetabix

b)

Shreddies

c)

Strategy

d)

Roll with Crispy Bacon, Sausage & Tattie Scone

10.

What type of culture is Facebook?

a)

Family Culture

b)

Hierarchy Culture

c)

Adhocracy Culture

d)

Market Culture

11.

Where can culture be seen in an organisation?

a)

In the company handbook

b)

On the organisational chart

c)

In daily work practices

d)

During the corporate induction

12.

Who were the two psychologists who created Johari model?

a)

Joseph Luft and Harry Potter

b)

Joseph Lufty and Harrington Ingham

c)

Joseph Luft and Harrington Ingham

d)

Jo and Hari

13.

What is Johari Window Model?

a)

A tool to help people understand their relationship with themselves and others

b)

A tool to help people understand their relationship within themselves

c)

A tool to help people understand their relationship with other people

d)

A tool to help people understand their relationship with themselve and their surroundings

14.

What are the four quadrants of the Johari Window?

a)

North, South, East, West

b)

Visible, Invisible, Opaque, Translucent

c)

Known, Recognized, Familiar, Acknowledged

d)

Open, Blind, Hidden, and Unknown

15.

Who developed the concept of Transactional Analysis(TA)?

a)
Eric Berne
b)
Sigmund Freud
c)
Carl Rogers
d)

Albert Ellis

16.

What types of ego are there in transactional analysis?

a)

Child, Adult and Parent

b)

Id, Ego, Super Ego

c)

Das Es, Dash Ich and Dash Uber Ich

d)

Kid, Adult and Parent

17.

According to Berne, the function of the human brain is?

a)

Tape Recorder

b)

Replay

c)

Thingking

d)

Construct

18.

How does the concept of 'life scripts' influence behavior in Transactional Analysis?

a)

They dictate financial decisions

b)

They shape interpersonal relationships

c)

They have no significant impact

d)

They are only relevant in childhood

19.

What is the meaning of transactional according to Berne?

a)

The principal unit of social communication

b)

The basic unit of social interaction

c)

The basic unit of a social relationship

d)

The basic unit of a personality

20.

What is a stroke in transactional analysis?

a)

Mark of respect

b)

Sign of attention

c)

Sign of illness

d)

Sign of love

21.

Bruce has been admitted to hospital for an operation. He is approached by a doctor who wishes to carry out some diagnostic procedures which Bruce does not understand. Instead of asking, however, he keeps silent and worries for the rest of the day.

a)

Free Child

b)

Adapted Child

c)

Parent

22.

Catherine has just learned that she has not got the promotion she hoped for. She has a confrontation with her boss and fi nds she becomes angry and tearful

a)

Adult

b)

Free Child

c)

Parent

23.

Joanne and Lyn are friends and attend the same university. Joanne has a row with her boyfriend and Lyn responds in the following way: ‘He’s not worth it. I never thought he was good enough for you. To be quite honest, I thought you were wasting your time.

a)

Nurturing Parent

b)

Controlling Parent

c)

Free Child

24.

Karen’s husband asks her to consider changing their next year’s holiday plans. They had planned a sightseeing holiday, including visits to the local art galleries and museums. He suggests they need a more relaxing break. Karen responds by pointing out that they had both resolved to improve their knowledge of art and, anyway, she has better things to do than waste time on the beach

a)

Controlling Parent

b)

Adapted Child

c)

Adult

25.

Phil and Simon are friends who share the same offi ce at work. Phil’s girlfriend breaks off their relationship and Simon responds in the following way: ‘Look, I know you must be feeling rotten. If you like, I’ll clear up those fi les for you and you could leave a bit early.’

a)

Free Child

b)

Controlling Parent

c)

Nurturing Parent

26.

James, who is eight years old, has been told by his parents that he must not play in the sun without wearing sunscreen lotion. He replies that he knows not to do this, because he got burned on holiday last year

a)

Parent

b)

Child

c)

Adult

27.

The manager of a small fi rm is concerned that her secretary is repeatedly late for work. The manager, Mrs Burrows, waits until her irritation is under control, then makes an appointment to speak to her secretary. She expresses her concern and asks for an explanation.

a)

Parent

b)

Child

c)

Adult

28.

In the drama triangle described by Karpman, which roles typically rotate among participants during a ‘game’?

a)

Hero, Victim, Outsider

b)

Rescuer, Persecutor, Victim

c)

Parent, Adult, Child

d)

Helper, Judge, Escapist

29.

Helen has been asked by her manager to work extra hours at the weekend. She asks for some time to consider the situation. Next day, she replies that she has given it some thought and is willing to do the overtime.

a)

Parent

b)

Child

c)

Adult

d)

Free Child

30.

What basic psychological position is best according to transactional analysis?

a)

Everything is OK

b)

I'm OK-You're OK

c)

I’m OK -You’re Not OK

d)

I’m Not OK -You’re Not OK

31.

Which of the following is an indicator of success in transactional analysis counseling?

a)

insight

b)

Happiness

c)

Self understanding

d)

script cure

32.

Not conveying messages, aims, and objectives from ego representatives to other individual ego representatives. What type of transaction?

a)

Complementary transactions

b)

Ulterior transactions

c)

Crossed transaction

d)

Rejection transaction

33.

According to Berne, the function of the human brain is?

a)

Tape Recorder

b)

Replay

c)

Thingking

d)

Construct

34.

What is the effect of a crossed transaction?

a)

It enhances communication

b)

It leads to conflict

c)

It promotes understanding

d)

It resolves issues quickly

35.

What is the primary benefit of practicing Transactional Analysis?

a)

Improved emotional intelligence

b)

Enhanced technical skills

c)

Increased authority in conversations

d)

Better financial management

36.

What is the purpose of the Parent ego state in Transactional Analysis?

a)

To provide guidance and support

b)

To analyze logical situations

c)

To express creativity and spontaneity

d)

To control and dominate interactions

37.

How does the concept of 'life scripts' influence behavior in Transactional Analysis?

a)

They dictate financial decisions

b)

They shape interpersonal relationships

c)

They have no significant impact

d)

They are only relevant in childhood

38.

What is a key characteristic of a complementary transaction?

a)

It involves conflicting ego states

b)

It occurs between different ego states

c)

It is based on mutual understanding

d)

It leads to unresolved issues

39.

What is the primary focus of the Adult ego state?

a)

Past experiences

b)

Emotional responses

c)

Current situations

d)

Childhood memories

40.

Why is organisational change important?

a)

To maintain the status quo

b)

To adapt to changing environments

c)

To avoid competition

d)

To reduce costs

41.

Organizational change is any alteration of ________.

a)

people, structure, or technology

b)

structure, management, or goals

c)

technology, goals, or management

d)

rules, procedures, or management

42.

Dalia has an idea for improving the efficiency of her work area. When she approached her supervisor, she was asked to shepherd the idea through the approval, implementation, and evaluation processes. Dalia has become a ________.

a)

supervisor

b)

change agent

c)

group leader

d)

job coach

43.

Which of the following are strategies for overcoming resistance? (choose 3)

a)

Communication

b)

Participation

c)

Threat

d)

Consultation

e)

Conference

44.

What is resistance to change in an organizational context?

a)

a) A natural response to change that everyone experiences

b)

b) A deliberate effort to undermine any changes in the organization

c)

c) A complete lack of understanding about change

d)

d) A sign of employee disengagement

45.

You and a coworker disagree about the best approach to completing a project. You decide to give in to their idea, even though you believe yours is better, because it’s not that important to you. What conflict-handling mode are you using?

a)

Competing

b)

Accommodating

c)

Avoiding

d)

Collaborating

46.

Your team is facing a tight deadline, and a disagreement arises on how to proceed. To keep things moving, you tell everyone that you’ll make the decision yourself and move forward. Which conflict mode is this?

a)
Competing
b)
Collaborating
c)
Accommodating
d)
Avoiding
47.

Two departments are in conflict over resource allocation. You suggest a meeting where each side makes concessions to reach a middle ground. Which conflict-handling mode are you encouraging?

a)

Competing

b)

Accommodating

c)

Compromising

d)

Avoiding

48.

During a team meeting, you notice a disagreement about how to solve a customer issue, but you stay silent because you don’t want to create further tension. What conflict mode are you using?

a)

Competing

b)

Avoiding

c)

Collaborating

d)

Compromising

49.

A coworker comes to you with a concern about how a recent decision was made. Instead of ignoring it or forcing your opinion, you ask for their perspective and work together to find the best solution. What conflict-handling mode are you demonstrating?

a)

Collaborating

b)

Competing

c)

Avoiding

d)

Accommodating

50.

In a team project, two members disagree on a strategy. Both are asked to find a solution that integrates the best of both ideas to achieve a win-win outcome. What conflict-handling mode is this?

a)

Competing

b)

Compromising

c)

Collaborating

d)

Accommodating

51.

Jason mentions his workload during team meeting, but in the end accepts additional tasks. What conflict handling style is Jason using?

a)

A. Avoiding

b)

B. Competing

c)

C. Accommodating

d)

D. Collaborating

52.

"Conflict as a process that is initiated when one side assumed that the other had denied their importance" is definition of conflict by?

a)

Kenneth W. Thomas

b)

Davis and Newstrom

c)

Oxford Learner Dictionaries

d)

Kamus Dewan dan Bahasa

53.

Name and explain the five conflict resolution styles.

a)

Avoiding, Accommodating, Competing, Compromising, Collaborating

b)

Avoiding, Accommodating, Competing, Compromising, Isolating

54.

List three negotiation techniques commonly used in conflict resolution.

a)

Collaborative negotiation, Competitive negotiation, Compromise negotiation

b)

Accommodating, negotiation, being aggressive

c)

Avoidance, negotiation competing

d)

Forcing, negotiation, arguing

55.

In the context of OB, what does the term "organizational culture" refer to?

a)

a. The physical layout of the office

b)

b. The shared values, beliefs, and practices that shape behavior within an organization

c)

c. The financial performance of the organization

d)

d. The legal structure of the organization

56.
Which stress is considered the GOOD stress?
a)
Eustress
b)
Distress
57.
What stress is considered the BAD stress?
a)
Eustress
b)
Distress
58.

The state of having no energy or joy in the job you do because of working too hard and being mentally tired.

a)

cause

b)

insomnia

c)

anxiety

d)

burnout

59.

A state of extreme physical or mental tiredness.

a)

exhaustion

b)

insomnia

c)

increase

d)

treat

60.

Click ALL of the correct answers


What are the signs of stress?

a)

Emotional Changes

b)

Behavioural Changes

c)

Bodily Changes