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WorksheetsOB quiz 2025
Total questions: 60
Worksheet time: 47mins
1. What is the most widely accepted definition of organizational culture?
The technical skills of employees
The formal structure of the organization
The marketing strategy of the business
The way we do things around here"
Which of the following is a key determinant of organizational culture?
Marketing goals
The annual budget
Philosophy of the organization's founders
Competitive advantage
What type of culture is associated with the concentration of power among a few individuals?
Role culture
Power culture
Person culture
Task Culture
In Handy’s model, which culture emphasizes teamwork and problem-solving?
Power culture
Task culture
Role culture
Person culture
What are examples of artifacts in an organization, according to Edgar Schein?
Core company values
Employee motivations
Organizational goals and strategies
Dress codes and workspace design
Which of these may be included in the definition of organizational culture? (Choose all that apply)
beliefs
assumptions
Behavior of employees
Vision of the leaders
Which type of organizational culture can be described like this:
Employees share a bond like a big family.
Clan Culture
Adhocracy/Creative Culture
Hierarchy/Control culture
Market culture
Culture eats what for breakfast?
Weetabix
Shreddies
Strategy
Roll with Crispy Bacon, Sausage & Tattie Scone
What type of culture is Facebook?
Family Culture
Hierarchy Culture
Adhocracy Culture
Market Culture
Where can culture be seen in an organisation?
In the company handbook
On the organisational chart
In daily work practices
During the corporate induction
Who were the two psychologists who created Johari model?
Joseph Luft and Harry Potter
Joseph Lufty and Harrington Ingham
Joseph Luft and Harrington Ingham
Jo and Hari
What is Johari Window Model?
A tool to help people understand their relationship with themselves and others
A tool to help people understand their relationship within themselves
A tool to help people understand their relationship with other people
A tool to help people understand their relationship with themselve and their surroundings
What are the four quadrants of the Johari Window?
North, South, East, West
Visible, Invisible, Opaque, Translucent
Known, Recognized, Familiar, Acknowledged
Open, Blind, Hidden, and Unknown
Who developed the concept of Transactional Analysis(TA)?
Albert Ellis
What types of ego are there in transactional analysis?
Child, Adult and Parent
Id, Ego, Super Ego
Das Es, Dash Ich and Dash Uber Ich
Kid, Adult and Parent
According to Berne, the function of the human brain is?
Tape Recorder
Replay
Thingking
Construct
How does the concept of 'life scripts' influence behavior in Transactional Analysis?
They dictate financial decisions
They shape interpersonal relationships
They have no significant impact
They are only relevant in childhood
What is the meaning of transactional according to Berne?
The principal unit of social communication
The basic unit of social interaction
The basic unit of a social relationship
The basic unit of a personality
What is a stroke in transactional analysis?
Mark of respect
Sign of attention
Sign of illness
Sign of love
Bruce has been admitted to hospital for an operation. He is approached by a doctor who wishes to carry out some diagnostic procedures which Bruce does not understand. Instead of asking, however, he keeps silent and worries for the rest of the day.
Free Child
Adapted Child
Parent
Catherine has just learned that she has not got the promotion she hoped for. She has a confrontation with her boss and fi nds she becomes angry and tearful
Adult
Free Child
Parent
Joanne and Lyn are friends and attend the same university. Joanne has a row with her boyfriend and Lyn responds in the following way: ‘He’s not worth it. I never thought he was good enough for you. To be quite honest, I thought you were wasting your time.
Nurturing Parent
Controlling Parent
Free Child
Karen’s husband asks her to consider changing their next year’s holiday plans. They had planned a sightseeing holiday, including visits to the local art galleries and museums. He suggests they need a more relaxing break. Karen responds by pointing out that they had both resolved to improve their knowledge of art and, anyway, she has better things to do than waste time on the beach
Controlling Parent
Adapted Child
Adult
Phil and Simon are friends who share the same offi ce at work. Phil’s girlfriend breaks off their relationship and Simon responds in the following way: ‘Look, I know you must be feeling rotten. If you like, I’ll clear up those fi les for you and you could leave a bit early.’
Free Child
Controlling Parent
Nurturing Parent
James, who is eight years old, has been told by his parents that he must not play in the sun without wearing sunscreen lotion. He replies that he knows not to do this, because he got burned on holiday last year
Parent
Child
Adult
The manager of a small fi rm is concerned that her secretary is repeatedly late for work. The manager, Mrs Burrows, waits until her irritation is under control, then makes an appointment to speak to her secretary. She expresses her concern and asks for an explanation.
Parent
Child
Adult
In the drama triangle described by Karpman, which roles typically rotate among participants during a ‘game’?
Hero, Victim, Outsider
Rescuer, Persecutor, Victim
Parent, Adult, Child
Helper, Judge, Escapist
Helen has been asked by her manager to work extra hours at the weekend. She asks for some time to consider the situation. Next day, she replies that she has given it some thought and is willing to do the overtime.
Parent
Child
Adult
Free Child
What basic psychological position is best according to transactional analysis?
Everything is OK
I'm OK-You're OK
I’m OK -You’re Not OK
I’m Not OK -You’re Not OK
Which of the following is an indicator of success in transactional analysis counseling?
insight
Happiness
Self understanding
script cure
Not conveying messages, aims, and objectives from ego representatives to other individual ego representatives. What type of transaction?
Complementary transactions
Ulterior transactions
Crossed transaction
Rejection transaction
According to Berne, the function of the human brain is?
Tape Recorder
Replay
Thingking
Construct
What is the effect of a crossed transaction?
It enhances communication
It leads to conflict
It promotes understanding
It resolves issues quickly
What is the primary benefit of practicing Transactional Analysis?
Improved emotional intelligence
Enhanced technical skills
Increased authority in conversations
Better financial management
What is the purpose of the Parent ego state in Transactional Analysis?
To provide guidance and support
To analyze logical situations
To express creativity and spontaneity
To control and dominate interactions
How does the concept of 'life scripts' influence behavior in Transactional Analysis?
They dictate financial decisions
They shape interpersonal relationships
They have no significant impact
They are only relevant in childhood
What is a key characteristic of a complementary transaction?
It involves conflicting ego states
It occurs between different ego states
It is based on mutual understanding
It leads to unresolved issues
What is the primary focus of the Adult ego state?
Past experiences
Emotional responses
Current situations
Childhood memories
Why is organisational change important?
To maintain the status quo
To adapt to changing environments
To avoid competition
To reduce costs
Organizational change is any alteration of ________.
people, structure, or technology
structure, management, or goals
technology, goals, or management
rules, procedures, or management
Dalia has an idea for improving the efficiency of her work area. When she approached her supervisor, she was asked to shepherd the idea through the approval, implementation, and evaluation processes. Dalia has become a ________.
supervisor
change agent
group leader
job coach
Which of the following are strategies for overcoming resistance? (choose 3)
Communication
Participation
Threat
Consultation
Conference
What is resistance to change in an organizational context?
a) A natural response to change that everyone experiences
b) A deliberate effort to undermine any changes in the organization
c) A complete lack of understanding about change
d) A sign of employee disengagement
You and a coworker disagree about the best approach to completing a project. You decide to give in to their idea, even though you believe yours is better, because it’s not that important to you. What conflict-handling mode are you using?
Competing
Accommodating
Avoiding
Collaborating
Your team is facing a tight deadline, and a disagreement arises on how to proceed. To keep things moving, you tell everyone that you’ll make the decision yourself and move forward. Which conflict mode is this?
Two departments are in conflict over resource allocation. You suggest a meeting where each side makes concessions to reach a middle ground. Which conflict-handling mode are you encouraging?
Competing
Accommodating
Compromising
Avoiding
During a team meeting, you notice a disagreement about how to solve a customer issue, but you stay silent because you don’t want to create further tension. What conflict mode are you using?
Competing
Avoiding
Collaborating
Compromising
A coworker comes to you with a concern about how a recent decision was made. Instead of ignoring it or forcing your opinion, you ask for their perspective and work together to find the best solution. What conflict-handling mode are you demonstrating?
Collaborating
Competing
Avoiding
Accommodating
In a team project, two members disagree on a strategy. Both are asked to find a solution that integrates the best of both ideas to achieve a win-win outcome. What conflict-handling mode is this?
Competing
Compromising
Collaborating
Accommodating
Jason mentions his workload during team meeting, but in the end accepts additional tasks. What conflict handling style is Jason using?
A. Avoiding
B. Competing
C. Accommodating
D. Collaborating
"Conflict as a process that is initiated when one side assumed that the other had denied their importance" is definition of conflict by?
Kenneth W. Thomas
Davis and Newstrom
Oxford Learner Dictionaries
Kamus Dewan dan Bahasa
Name and explain the five conflict resolution styles.
Avoiding, Accommodating, Competing, Compromising, Collaborating
Avoiding, Accommodating, Competing, Compromising, Isolating
List three negotiation techniques commonly used in conflict resolution.
Collaborative negotiation, Competitive negotiation, Compromise negotiation
Accommodating, negotiation, being aggressive
Avoidance, negotiation competing
Forcing, negotiation, arguing
In the context of OB, what does the term "organizational culture" refer to?
a. The physical layout of the office
b. The shared values, beliefs, and practices that shape behavior within an organization
c. The financial performance of the organization
d. The legal structure of the organization
The state of having no energy or joy in the job you do because of working too hard and being mentally tired.
cause
insomnia
anxiety
burnout
A state of extreme physical or mental tiredness.
exhaustion
insomnia
increase
treat
Click ALL of the correct answers
What are the signs of stress?
Emotional Changes
Behavioural Changes
Bodily Changes
