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WorksheetsENTS Week 1: Class Activity Quiz
Total questions: 21
Worksheet time: 15mins
What is the key difference between the traditional (silo) approach and the enterprise way?
Centralized information vs isolated data
More departments vs fewer departments
Higher profits vs lower profits
Online systems vs offline systems
Which of the following is NOT a key business process?
Marketing
Fulfilment
Material Management
Financial Accounting
What is the purpose of a business process?
To create input
To create value for the customer
To reduce employees
To increase product prices
Michael is the operations manager at a manufacturing company. He needs to ensure that the company can meet future production demands. Which process involves planning for future production needs?
Procurement
Fulfilment
Production Planning
Material Management
Nora runs a popular app that offers both free and premium features for its users. Users can access basic functionalities without any cost, but they can also choose to subscribe for additional features. What type of business model is Nora using?
Marketplace Model
Subscription Model
Hook and Bait Model
Freemium Model
In a bustling online marketplace, Priya runs a platform that connects various sellers of handmade crafts with buyers looking for unique gifts. Which model allows Priya's company to act as an intermediary for these buyers and sellers?
Reverse Auction Model
On-Demand Model
Subscription Model
Marketplace Model
What is dis-intermediation?
Direct sales from manufacturer to customer
Increasing middlemen
Subscription-based service
Virtual goods in games
Hannah is exploring different ways to monetize her new video game. She is considering various business models that are popular in the gaming industry. Which business model is common in video games?
Virtual Good Model
Subscription Model
Reseller Model
On-Demand Model
In a bustling tech market, Benjamin runs a software company that offers a basic version of his app for free. However, to access advanced features and premium support, users must purchase additional services. What does Benjamin's hook and bait model rely on?
Cheap services
Cheap basic product and expensive complementary products
Subscription plans
Free trials
In a busy marketing agency, Evelyn is leading a project that involves multiple teams. She notices that without clear communication, the teams are often confused about their roles and responsibilities. This leads to delays and misunderstandings. Why is effective communication important in business processes?
It reduces profits
It causes confusion
It creates more departments
It ensures smooth execution
In a manufacturing company, David is responsible for ensuring that all necessary materials are available for production. Which process does David handle to purchase these materials?
Purchasing
Production Planning
Fulfilment
Human Resources
In a bustling e-commerce company, Aiden is responsible for ensuring that the products reach customers on time. Which process is Aiden primarily involved in?
Material Management
Production Planning
Financial Accounting
Fulfilment
What is the key focus of enterprise systems?
Employee benefits
Shareholder profit
Customer's perspective
Department budgets
Which model uses bidding between suppliers to lower costs?
Reverse Auction Model
Freemium Model
Hook and Bait Model
Virtual Good Model
David is considering subscribing to a service that allows him to stream movies and music without any ads. He is curious about the type of business model that companies like Netflix and Spotify use to provide their services.
Freemium Model
Subscription Model
Marketplace Model
On-Demand Model
In a bustling corporate office, Aria is tasked with overseeing various employee-related processes. She often collaborates with different departments to ensure smooth operations. Which department does Aria primarily manage?
Human Resources
Financial Accounting
Material Management
Fulfilment
Why is silo effect a problem?
Promotes unity
Encourages collaboration
Reduces paperwork
Causes departmental isolation
Abigail is starting her own bakery and needs to define how her business will operate and what goals she wants to achieve. What is a business model?
A structure explaining company operations and goals
A tool for employee selection
A company logo
A department name
Imagine a busy professional named Ethan who often needs to book services like cleaning, car repairs, or food delivery at any time of the day. Which business model would best allow him to order these services whenever he needs them?
Freemium Model
Virtual Good Model
Reseller Model
On-Demand Model
In a company, Aria is responsible for managing employee relations and recruitment. Which of the following is a support business process that helps Aria in her role?
Human Resources
Sell
Finance
Make
You are the owner of a new online bakery in Malaysia called “SweetByte Bakery”. Customers can place orders through your website or mobile app for cakes, cookies, and pastries. Once an order is received, you check stock, bake the items, package them, and assign a rider for delivery.
Based on the scenario above, list down the main business processes involved. For each process, identify the inputs and expected outputs.
