WorksheetsBusiness Vocabulary Quiz
Total questions: 132
Worksheet time: 2hrs 44mins
The area of work in which people investigate and test products.
Human Resources
Production
Research and Development
Customer Service
The amount of money a company receives from sales in a particular period is called:
subsidiary
turnover
share price
net profit
The main building or location of a large organisation is called:
head office
parent company
subsidiary
department
The money a company makes after taking away its costs and tax is called:
net profit
market share
turnover
expenditure
A company which owns another company is called a:
company owner
parent company
subsidiary
head office
A company which is more than 50% owned by another company is called a;
company owner
parent company
subsidiary
head office
A producer is another name for
a supplier
a distributor
a manufacturer
a retailer
Suppliers often sell large quantities of goods to these people, who do not usually sell directly to consumers. "These people" are called:
manufacturers
retailers
distributors
wholesalers
Customers who buy in bulk are usually offered a:
refund
discount
delivery
shipping
Consumers who are not fully satisfied with the goods they purchased are encouraged to:
discount
refund
return
remove
The time when you can change your mind and cancel an order:
cooling-off period
after-sales service
loyalty-card scheme
money-back guarantee
"To make a breakthrough" means:
to make somebody look or feel more important
to do or provide something that is necessary
to make an important discovery or change
to start selling goods or services in a new area
"To take advantage of an opportunity" means:
to offer a larger variety of goods
to do something when you get the chance to do it
to make somebody look or feel more important
to start selling goods or services in a new area
"To raise somebody's status" means:
to start selling goods or services in a new area
to do or provide something that is necessary
to make an important discovery or change
to make somebody look or feel more important
The ability to give a good amount of time to your work interests, e.g. family:
workaholic
working environment
workload
work-life balance
The amount of work a person is expected to do:
workaholic
working environment
workload
work-life balance
The people, things, and atmosphere around you at work:
workaholic
working environment
workload
work-life balance
Someone who cannot stop working and has no time for anything
(a)
A time or date by which you have to do something:
quality of life
flexitime
lifetime
deadline
Let's take the clients out to a Chinese restaurant. "Take out" means:
accepting (an offer)
awaiting with pleasure
entertaining
seeing the sights
We're really looking forward to the Tokyo trip. This means we are:
visiting Tokyo
awaiting with pleasure
taking care of the trip
looking around the city
The cost of borrowing money is called:
interest rate
inflation rate
tax incentives
unemployment rate
"Labour force" is:
the number of people without working
the number of migrant people
the number of people living in a country
the number of people having jobs
"Tax incentives" means:
high taxes
low taxes
high interest rate
low interest rate
The difference in value between a country's imports and exports:
interest rate
GDP
balance of trade
foreign investment
GDP (gross domestic product) is
total value of goods and services produced in a country
total value of goods and services produced in a company
the products of a country
the products of a company
When you can pay some time after you buy, but at no extra cost:
cooling-off period
after-sales service
loyalty-card scheme
interest-free credit
Method for customers to obtain a discount on future purchases from the same organisation:
cooling-off period
after-sales service
loyalty-card scheme
money-back guarantee
The information about what customers want and need:
market segment
market share
market research
market prices
The set of products made by a company:
product launch
product range
product information
product lifecycle
The BODs need the sales figures. They want to know:
how much a company wants to sell in a period
how much a company thinks it will sell in a period
numbers showing how much a company has sold in a period
numbers showing how much a company has produced in a period
"Sale forecast" means:
how much a company wants to sell in a period
how much a company thinks it will sell in a period
numbers showing how much a company has sold in a period
numbers showing how much a company has produced in a period
A programme of advertising activities over a period, with particular goals:
advertising campaign
advertising budget
advertising agency
advertising target
An amount of money available for advertising during a particular period:
advertising campaign
advertising budget
advertising agency
advertising target
A business which advises companies on advertising and makes ads:
advertising campaign
advertising budget
advertising agency
advertising target
She'll criticise you one day and praise you the next. How can anyone be sc
patient
impatient
inconsistent
consistent
He seems to accept whatever people say without thinking. I think he is toc
uncooperative
cooperative
credible
incredible
He signed the contract without reading it. He is so:
emotional
responsive
irresponsible
responsible
To be late for the meeting and not even apology is:
polite
impolite
formal
informal
To introduce a new product to the market:
to launch
to promote
to manufacture
to distribute
What is the primary purpose of creating a career plan?
To choose a job based on market trends
To set clear goals and understand steps for suecess
To assess one's personal skills
To meet industry demands
What should ambitions professionals do first when creating a career plan?
Set long-term goals
Assess their skills, interests, and values
Look for job opportunities
Seek promotions within the current job
Which career field is mentioned for individuals who value creativity?
Banking and finance
Healthcare
Design or technology
What is a good way to achieve small goals?
Achieve small goals
Take on activities or projects that allow you to gain experience
What does career development improve?
Retention
Engagement
Productivity
Overall job satisfaction
What is one advantage that multinational companies have?
They only operate in one country
They benefit from operating in multiple countries
They are always smaller than family owned businesses
They rely solely on local markets
How much revenue did Amazon generate in 2022?
$168 billion
$41 billion
$469.8 billion
$18 billion
Which of the following companies is an example of a family-owned business?
Vodafone
IKEA
AT&T
What is one of IKEA's key focuses in its business model?
Global expansion through mergers
Sustainability and customer loyalty
Minimizing revenue
Limiting the number of employees
In 2021, what was IKEA's turnover?
$41 billion
$168 billion
$100 billion
$469 billion
Which sector is driving significant growth in the global economy, according to the text?
Agriculture
Telecommunications and IT electronics
Retail
Education
What was the total revenue of AT&T in 2021?
$469.5 billion
$168 billion
$41 billion
$1 trillion
What innovation did companies like Moderna and Pfizer contribute to during the COVID-19 pandemic?
Developing a new telecommunications system
Pioneering sustainable building materials
Developing vaccines in record time
Creating a global retail network
How much revenue did Moderna's vaccine generate in 2021?
$18 billion
$469 billion
$41 billion
$168 billion
What do companies that maintain a competitive advantage do?
Stick to outdated business models
Innovate and adapt to changes in the market
Rely on traditional management techniques
Focus solely on local markets
What was the global?
(a)
How much of the food...?
(a)
What was the global…?
(a)
What is one reason many consumers still prefer shopping in physical stores despite the growth of online shopping?
The ability to compare prices in real-time
The experience of social interaction and hands-on shopping
The convenience of fast delivery
The availability of more discounts online
What is one of the biggest advantages of online shopping as mentioned in the text?
Online shopping allows consumers to shop without leaving home
Consumers can shop at physical stores
Consumers need to visit multiple stores to compare prices
Online shopping requires consumers to pay more for shipping
What do loyalty programs offer to encourage customer retention?
Faster delivery options
Discounts on future purchases or rewards
The ability to return items for free
Direct access to customer service
What role do discounts and bargains play in the shopping experience?
They increase the number of items returned.
They attract customers and encourage purchases
They reduce the variety of products available in stores.
They are less important in online shopping than in physical stores.
How does the holiday season affect retail sales, according to the text?
It causes a decrease in sales due to increased competition
It has no effect on overall sales figures
It mainly affects online retailers, not physical stores.
It leads to a significant increase in foot traffic and sales
What event has contributed to the growth of online shopping, as mentioned in the article?
The decrease in the number of physical stores
The COVID-19 pandemic
The increased price of goods in physical stores
The decrease in internet access worldwide
What percentage of consumers in the U.S. have at least one loyalty card?
50%
60%
79%
85%
What percentage of workers experience job-related stress according to the American Institute of Stress?
50%
60%
80%
91%
What is one of the most common causes of workplace stress?
Lack of vacation time
Lack of feedback
Too much free time
Tight deadlines
What is one of the most common causes of workplace stress?
Lack of vacation time
Lack of feedback
Too much free time
Tight deadlines
According to the WHO, what is stress a major contributor to of the following?
Increased job satisfaction
Enhanced productivity
Anxiety and depression
Better sleep quality
What is the estimated financial cost of stress at work in the U.S. annually?
$100 billion
$300 billion
$500 billion
$1 trillion
Which of the following is a common physical health problem caused by stress at work?
Headaches
Asthma
Vision problems
Migraines
What is one effective tool for reducing work-related stress?
Multitasking
Time management
Ignoring deadlines
Working extra hours
According to a study from the Harvard Business Review, what is the effect of planning workday tasks and setting clear goals?
Increased stress levels
30% lower stress levels
Higher burnout rates
More job dissatisfaction
What can be one way to manage work stress mentioned in the text?
Working longer hours to finish tasks
Ignoring personal life to focus on work
Maintaining a healthy work-life balance
Avoiding physical activities to save energy for work
What does the American Psychological Association report about employees with a good work-life balance?
They experience more stress
They have lower productivity
They are more likely to burn out
They experience greater job satisfaction
What should employers provide to help employees cope with workplace stress effectively?
Extended working hours
More meetings
Resources for stress management
More pressure
What is the main purpose of corporate entertainment?
To promote new products
To reduce costs for companies
To improve relationships with clients and employees
To compete with other companies
What percentage of corporate events lead to stronger relationships, according to the Event Marketing Institute?
60%
70%
50%
40%
What event does RMI host to help build stronger business connections?
Formula I races
BMW Championship
Wine tasting events
Product launch events
What activity does American Express organize to enhance business relationships?
Attending business conferences
Hosting a game of chess
Organizing a golf event
What type of cultural experience is mentioned?
Opera nights
What does the Event Marketing Institute believe about corporate events?
They believe corporate events positively influence client loyalty
What does Red Bull offer at F1 events?
Private lounges at F1 events
How does Apple use corporate entertainment?
Organizing product launches
Which of the following companies is mentioned?
Heineken
The marketing team is conducting market research at the moment to identify new trends.
The company is targeting the luxury segment of the market this year.
Right now, the sales team is focusing on increasing market share in Asia.
We are launching a new product line next month, so we are preparing the advertising campaign.
Consumers are demanding eco-friendly products these days.
If you (P3-D2-05.01).___stick___(stick) to your plan, you will achieve your goals.
(a)
If 1 (P3-D2-05.02)_____had__ (have) more time, I would attend the meeting tomorrow.
(a)
If we (P3-D2-05.03)___prepare__(prepare) the event now, we will have more time for organization.
(a)
If the company (P3-D2-05.04) (a) had forecast _(forecast) sales correctly, we wouldn't face budget issues.
If you (P3-D2-05.05)____implement___ (implement) this new strategy. it will help improve your career.
(a)
The annual report (P3-D2-06.01),__is prepared ___ (prepare) by the finance department every year.
(a)
The meeting (P3-D2-06.02)__was arranged ______ (arrange) by the HR team last week
(a)
Suggestions (P3-D2-06.03)___are considered____ (consider) carefully before any decisions are made.
(a)
The tasks (P3-D2-06.04___were assigned ___ (assign) to different team members yesterday.
(a)
A new software (P3-D2-06.05)____was implemented __ (implement) in the company last week to improve efficiency.
(a)
They (P3-D2-07.01)____were queuing ____ (qucue) outside the office when the manager arrived,
(a)
Right now, we (P3-D2-07.02)_____are dealing ___ (deal) with some urgent matters because of the new policy.
(a)
I (P3-D2-07.03)was waiting (a) (wait) for a response when I heard the news. (prepare) the report when her manager
She (P3-D2-07.04)___was preparing______ (prepare) the report when her manager called yesterday.
(a)
We (P3-D2-07.05)___were negotiating______ (negotiate) a deal with the supplier at
Last year, the compuny (P3-D2-0801)__manufactured____(manufacture) several new prodacts to mect growing demand
(a)
The store (P3-D2-08.02)_has been promoting_____ (promote) its products since the beginning of the month.
They (P3-D2-08.03), __launched________(launch) a new product line last quarter to expand their market reach.
(a)
We (P3-D2-08.04)___have been developing______ (develop) a new marketing strategy over the past few months
The team (P3-D2-08.05)__introduced____ (introduce) a new eco-friendly product at the trade show last weck
(a)
He (P3-D2-09.0L)__likes___ (like) to work in a management position rather than in sales.
(a)
Currently, the sales team (P3-D2-09.02)_is working (a) (work) on increasing profits for this quarter.
She (P3-D2-09.03)_____offers___ (olfer) training programs to new employces every year.
(a)
Right now, the company (P3-D2-09.04)___is focusing___ (focus) on expanding its customer service department,
(a)
Many people (P3-D2-09.05)__prefer______ (prefer) a part-time job to a full-time one
(a)
The company (P3-D2-10.01)__has expanded___(expand) iss operations to sevcral countries over the past few years
(a)
Many multinational companies (P3-D2-10.02)__have________(have) offices in multiple countrics.
(a)
The organization (P3-D2-10.03)._____has implemented_____(implement) new policies for ncarly a ycar.
(a)
Employces (P3-D2-10.04)_receive (a) (receive) regular training to enhance their skills.
The company (P3-D2-10.05).___has introduced__(introduce) several new products to the market for the last few months
(a)
Our company is committed (P3-DI-01.01)____to___ providing the ber customer service
(a)
The CEO is responsible (P3-D1-01.02)___for___making major corporate decisions.
(a)
We nood to invest (P3-D1-01.03)___in_____new technology to stay competitive.
(a)
He collaborated (P3-D -01.04)__with___his collagues to complete the project on time.
(a)
They agreed (P3-DI-0L,OS)_____on_____the tens of the coctract after a long negotiation.
(a)
As the supermarket wars continue we take a look at three major supermarket chains to find out about their strategies.
Food retailer White's has introduced a loyalty to provide better value to members rather than lowering its prices and entering into a price war with discounters.
It has also expanded its own-brand range and promises 'price matches' with the own brands of other major supermarkets.
However, the CEO has announced that it will also continue to invest £400 million each year on weekly special offers and price promotions rather than cutting prices permanently.
She said White's will continue to focus on an excellent in-store service, as well as high product ranges.
The supermarket is making a major into food-to-go to meet the needs of busy.
Food retail giant Mulberry's is still finding it hard to adapt to both increased.
