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Worksheets

Quizz TACN 1

Total questions: 150

Worksheet time: 1hrs 15mins

Name
Class
Date
1.

The key point is that an _+N_______ (AWARE) and understanding of the business context, the people involved and ethics of different cultures should facilitate a more successful business strategy.

a)

awareness

b)

aware

c)

awared

d)

unaware

2.

Specific goals may be ________ (ESTABLISH) by the manager or may evolve after a discussion between the manager and the employee

a)

establish

b)

establishing

c)

established

d)

establishment

3.

Providing feedback is the responsibility of the employee. Keeping (ed/ing: 2 đuôi của adj được cấu tạo từ V) the manager ________ (INFORM), especially when the plan is off track, is critical.

a)

inform

b)

informing

c)

informed

d)

inform

4.

Managers must + V nguyên thể maintain awareness and knowledge of contemporary HR development theory and methods and ________ (PROVIDE) suitable interpretations to directors, managers, and staff within the organization.

a)

to provide

b)

provide

c)

providing

d)

provides

5.

The agreement has to go to the board for __+N______ (RATIFY - phê duyệt/phê chuẩn).

a)

ratified

b)

ratification

c)

ratifiable

d)

ratifiably

6.

Managers must manage and develop direct_adj (chi phối) +N/V________ (REPORT) staff. DIRECT REPORTING STAFF: nv phải báo các trực tiếp cho quản lý

a)

report

b)

reported

c)

reporting

d)

to report

7.

A "coercive" leader instance, would expect you to do as you were told, whereas a "coaching" one might simply make a __+N______ (SUGGEST).

a)

suggest

b)

suggested

c)

suggesting

d)

suggestion

8.

James works for an investment magazine. Every month he writes articles about new ________ (INVEST) opportunities.

a)

invest

b)

investing

c)

invested

d)

investment

9.

Managers ________ (ENCOURAGE) staff to put forward their ideas.

a)

encourage

b)

to encourage

c)

encouraging

d)

encournagement

10.

Decisions are ________ (MAKE) by managers and their staff.

a)

make

b)

made

c)

making

d)

to make

11.

When employees are ________ (GIVE) tasks, they decide how to complete them.

a)

give

b)

gave

c)

given

d)

giving

12.

Within two months of starting a job, employees are ________ (ENTITLE - có quyền/chịu trách nhiệm) to a written statement setting down the main conditions of their employment.

a)

entitle

b)

entitled

c)

entitlement

d)

entitling

13.

All employees have the right to be accompanied by another employee or a union ________ (REPRESENT) (if applicable) at any disciplinary interview.

a)

represent

b)

representative

c)

represented

d)

representing

14.

A manager should establish and maintain appropriate systems for ________ (MEASURE) necessary aspects of HR development.

a)

measuring

b)

measure

c)

measured

d)

measurable

15.

Utilizing a ________ (PARTICIPATE) style generally helps to increase employees' commitment to achieving their goals.

a)

participated

b)

participatory

c)

participating

d)

participation

16.

Managers must avoid reverse (adj) + N ________ (DELEGATE) when employees try to give back decisions that they should be making.

a)

delegates

b)

delegated

c)

delegating

d)

delegation

17.

The amount of monitoring ________ (DEPEND) on the priority of the task and the person doing it.

a)

depend

b)

depending

c)

depended

d)

depends

18.

Unfortunately, our managing director is very ________ (FLEX) when it comes to deadlines.

a)

flexible

b)

flexibly

c)

inflexible

d)

inflexibly

19.

Managers using this style usually explain or get agreement on what has to be accomplished and when it must be complete.

a)

Directing style

b)

Delegating style (phong cách giao quyền)

c)

Discussing style

d)

Decision making

20.

In this management style, the manager becomes the sole decision maker.

a)

Autocratic style (phong cách độc quyền)

b)

Delegating style

c)

Discussing style

d)

Directing style

21.

Managers using this style take time to discuss relevant business issues.

a)

Delegating style

b)

Monitoring performance

c)

Discussing style

d)

Directing style

22.

A process of identifying, evaluating and developing the work performance of employees in an organization, in order that organizational objectives are more effectively achieved and understood by employees.

a)

Monitoring performance

b)

Performance Management

c)

Human resource development

d)

Performance appraisal

23.

Managers using this style tell people what to do, how to do it and when to have it completed, they assign roles and responsibilities, set stands and define expectations.

a)

Directing style

b)

Delegating style

c)

Discussing style

d)

Decision making

24.

A set of planned activities intended to provide the organization with the skills it requires to meet current and future business demands.

a)

Human resource issues

b)

Succession planning

c)

Selection policies

d)

Human resource development

25.

In this type of management, the manager is a facilitator for the staff.

a)

Democratic style

b)

Laissez-faire style|

c)

Autocratic style

d)

Paternalistic style

26.

A term used to define an individual who has expertise and responsibility for a specific area or function in the field of Human Resources (i.e. compensation, benefits, employee relations, etc.).

a)

Decision maker

b)

Human resource developer

c)

General director

d)

Human resource specialist (chuyên gia về nhân sự)

27.

Described as the practice of individuals working together in order to bring a variety of talents and experiences to achieve a common goal.

a)

Leadership

b)

Team work

c)

Recruitment

d)

Perếonnel

28.

An employment management procedure carried out in the workplace in the event of an employee behaving in a manner contrary to the terms of the employment agreement.

a)

Directing style

b)

Disciplinary procedure

c)

Monitoring performance

d)

Providing feedback

29.

The process of evaluating how well employees perform their jobs when compared to a set of standards, and then communicating that information to employees.

a)

Performance appraisal

b)

Monitoring performance

c)

Human resource development

d)

Decision making

30.

The process of deciding what you want to accomplish and devising a plan to achieve the result you desire.

a)

Providing feedback

b)

Decision making

c)

Goal setting

31.

The process of identifying and selecting a course of action to solve a specific problem.

a)

Decision making

b)

Selection practice

c)

Quality management

d)

Monitoring performance

32.

A plan to help people save money for when they retire

a)

Communicating process

b)

Pension scheme

c)

Remuneration

d)

Office planning

33.

A situation where an increase in pay is greater than that of officially negotiated rates.

a)

Pay raise

b)

Salary drift

c)

Bonus

d)

Perks

34.

The person whom you report directly to in the organization.

a)

Manager

b)

Executive

c)

Supervisor

d)

Leader

35.

The person who pays for someone to go on a training course.

a)

Sponsor

b)

Leader

c)

Director

d)

Performer

36.

To look for managers and offer them jobs in other companies.

a)

Recruit

b)

Advertise

c)

Headhunt

d)

Recommend

37.

Letters received from people looking for a job (but not responding to an advertisement).

a)

Unsolicited applications (đơn xin việc tự nguyện)

b)

Press advertisements

c)

Referral letters

d)

Letters of application

38.

Payment is reviewed on a merit basis, based on how well you carry out your job.

a)

Bonus

b)

Performance-related pay

c)

Perks

d)

Intrinsic reward

39.

A check of the workplace to see how safety regulations are being implemented.

a)

Safety audit

b)

Safety officer

c)

Safety regulation

d)

Safety representative

40.

Money that is removed from our wages to pay for tax and national insurance.

a)

Cutout

b)

Salary minus

c)

Deduction

d)

Tip

41.

A document shows an employee how much pay s/he has received, and how much has been removed for tax, insurance, etc.

a)

Payslip

b)

Duty roster

c)

Salary report

d)

Payroll

42.

Group of people (executives and other managers) who are primarily responsible for making decisions in the organization.

a)

Board of directors (Ban GĐ/ Hội đồng qtri)

b)

Executives (Cán bộ điều hành)

c)

Management (ban quản lý)

d)

Directors

43.

Functions that a manager performs relative to the organization's employees.

a)

Managing human resources

b)

Management

c)

Management Development

d)

Supervisors

44.

Advertising jobs in the local or national press.

a)

Media advertising ( quảng cáo trên phương tiện thông tin đại chúng)

b)

Internal advertising

c)

Advertising in trade press

d)

Online recruitment

45.

Written details given to an employee to confirm term (điều khoản) and conditions.

a)

Equal pay (trả lương công bằng)

b)

Contract of employment

c)

Remuneration

d)

Assessment (đánh giá)

46.

A group of people who are legally charged to govern an organization (usually a corporation).

a)

Executives

b)

Management

c)

Board of directors

d)

Supervisors

47.

Activities involved in enhancing (củng cố) leaders', managers' and supervisor's abilities to plan, organize, lead and control the organization and its members.

a)

Managers' duty (trách nhiệm của nhà qly)

b)

Management development

c)

Managing human resources (qli NNL)

d)

Empowerment (trao quyền)

48.

Procedure when an employee breaks the rules and what the employee can do if unhappy with a decision.

a)

Work-related stress (căng thẳng liên quan đến cv)

b)

Disciplinary and grievance procedure (quy trình kỷ luật và khiếu nại)

c)

Workplace injuries (chấn thương tại nơi lv)

d)

Sex discrimination (

49.

Assessment of a worker's job performance.

a)

Employee involvement ( sự tham gia của nv)

b)

Employee evaluation

c)

Supervisors

d)

Employees' role

50.

An environment in which people have an impact on decisions and actions that affect their job.

a)

Employment

b)

HR

c)

Employee involvement

d)

Employee relation

51.

Functions that a manager performs relative to the organization's employees.

a)

Management styles (pcach qli)

b)

Management performance

c)

Directing styles

d)

Managing human resources

52.

To encourage open communication, feedback, and discussion about any matter of importance to an employee.

a)

Open door policy (chính sách mở cửa)

b)

Working condition (đk làm việc)

c)

Team working (lv nhóm)

d)

Employee evaluation (đánh giá nhân viên)

53.

HR people act as advisors and project-based experts.

a)

Employers

b)

Consultancy

c)

Supervisor's

d)

Managers

54.

The focus is placed on providing traditional, transactional HR functions such as payroll, and recruitment and selection.

a)

Empowerment

b)

Leadership

c)

Personnel (phòng tổ chức nhân sự)

d)

Supervisors

55.

When goals are___and time-bounded, employees are clear on what is expected of them.

a)

specific

b)

measurable (được đo lường)

c)

achievable

d)

realistic

56.

Managers provide frequent (thường xuyên) feedback including specific instructions on how to____ performance.

a)

optimize

b)

elevate

c)

improve

d)

refine

57.

Utilizing a participatory style generally, helps to increase employees' commitment to achieve their____

a)

purposes

b)

missions

c)

milestones

d)

goals

58.

The manager and employee ____ performance and discuss what actions need to be taken.

a)

improve

b)

enhance

c)

monitor

d)

optimize (tối ưu hoá)

59.

Managers must liaise with other functional/departmental managers to understand all necessary aspects and needs of HR____ and to ensure (đảm bảo) they are fully informed of HR objectives (mục tiêu), purposes (mục đích), and achievements (thành tựu).

a)

operations (hoạt động)

b)

development

c)

initiatives

d)

strategies (chiến lược)

60.

Managers must____ to the evaluation and development of HR strategy and performance in cooperation with the executive team.

a)

contribute (đóng góp)

b)

participate

c)

engage (tham gia)

d)

collaborate (cộng tác)

61.

Managers must___the responsibilities of a company director according to lawful and ethical standards.

a)

fulfill

b)

adhere

c)

execute (thực hiện)

d)

manage

62.

Managers must monitor (giám sát), measure (đo lường), and report on HR issues, opportunities, and development plans and_____

a)

progress

b)

achievements (thành tựu)

c)

outcomes

d)

advancements

63.

Managers have tight____ of employees movements and work schedules.

a)

control

b)

direction.

c)

regulation

d)

participation

64.

Decisions as to how the task will be___ are left to the employee.

a)

conducted (tiến hành)

b)

accomplished

c)

managed

d)

executed

65.

Responsibility and___ are given to employees to get the job done.

a)

authority

b)

autonomy

c)

control

d)

empowerment

66.

Managers using the discussing style take time to discuss____business issues.

a)

pertinent

b)

significant

c)

relevant

d)

important

67.

The ability to communicate in a clear,____ fashion is critical.

a)

concise

b)

prominent

c)

coherent

d)

effective

68.

It's important to make sure ideas are fully discussed and____

a)

deliberated

b)

debated (tranh luận)

c)

considered

d)

explored

69.

Managers must make decisions so that their companies can___to the latest changes in society, technology, and the marketplace.

a)

adjust

b)

respond

c)

evolve

d)

adapt

70.

A manager should be____to accept constructive criticism.

a)

able

b)

asked

c)

advised

d)

incredible

71.

Many more employees are____abroad in managerial positions or as part of a multicultural (đa văn hóa) team.

a)

living

b)

doing

c)

taking

d)

working

72.

The company sent her on a management course to help her___ her managerial (thuộc về quản lý) skills.

a)

develop

b)

get

c)

train

d)

take

73.

The manager had to discipline three members of staff___ their bad attitude at work.

a)

in

b)

of

c)

for

d)

about

74.

Effective planning involves____of the potential obstacles and readiness to fight them.

a)

foresee

b)

foresight

c)

forecast

d)

forehead

75.

Management is complex and critical and hence it is not right to confine its___ to some management processes.

a)

definition

b)

description (miêu tả)

c)

detail

d)

expression

76.

Recommendations (kiến nghị) are valuable only it they provide candidates (ứng cử viên) with the___skills.

a)

required

b)

need

c)

existed

d)

good

77.

Most vacant positions in organizations are___through internal recruitment.

a)

needed

b)

filled

c)

seen

d)

added

78.

Leadership comprises___the efficient organization of the resources in achieving a company goal.

a)

in

b)

of  (Comprises of)

c)

to

d)

with

79.

For the team to feel motivated to work, it is important for a manager to____to their expectations, recognize their strengths and understand where they lack.

a)

foster

b)

cater

c)

expect

d)

carry

80.

When managers work in foreign countries, they may____ it difficult to understand the behaviour of their employees.

a)

think

b)

want

c)

believe

d)

find (cảm thấy)

81.

Analyst research has proven that organizations using talent management strategies and solutions___higher performance than their direct competitors and the market in general.

a)

exhibit (thể hiện)

b)

perform

c)

see

d)

own

82.

Workforce cost is the largest category of___ for most organizations.

a)

having

b)

spending

c)

costing

d)

assuming

83.

A good manager needs to adhere to the basic management____ and exhibit the basic management skills in his/her personality.

a)

rules

b)

cases

c)

principles

d)

goals

84.

Frequent industrial accidents will result in decreased production and___ loss due to adoption of compensatory measures imposed by law.

a)

salary

b)

monetary

c)

employee

d)

product

85.

Organizations have a moral responsibility to ensure the safety and____ of their members.

a)

money

b)

property

c)

well-being

d)

machine

86.

Employers have a duty to take the____ that are necessary to care for the health and safety of their employees at work.

a)

ways

b)

responsibilities

c)

measures

d)

duties

87.

Involving employees in goal-setting will also do away with____ that can come from the imposition of goals from senior management.

a)

presentation

b)

resentment

c)

improvement

d)

achievement

88.

Scientific management is a necessity for the organization as it will strengthen____ relations and will enhance job satisfaction.

a)

cultural

b)

working

c)

industriall

d)

individual

89.

Managers using delegating style usually explain or get agreement on what has to be___ and when it must be complete.

a)

competed

b)

achieved

c)

established

d)

accomplished

90.

When goals are specific and time bounded, employees are clear on what is expected of____

a)

they

b)

us

c)

them

d)

their

91.

We have had a temp____(WORK) in the office this week to clear the backlog of letters.

a)

work

b)

to work

c)

worked

d)

working

92.

His overall performance has improved____(CONSIDER) since he went on a management training course.

a)

consider

b)

considerable

c)

considerably

d)

consideration

93.

She has finished university and is now looking for a ____(PALCE) with a design agency.

a)

place

b)

placement

c)

to place

d)

placing

94.

Although the work itself was interesting, there was a lot of______(SATiSFY) with the organization and its rules.

a)

satisfied

b)

satisfaction

c)

dissatisfied

d)

dasatistaction

95.

It usually takes about two weeks to___(PROCESS) an insurance claim.

a)

process

b)

processing

c)

processed

d)

procession

96.

The trend toward opening up foreign markets to international trade and investment.

a)

Industrilazation

b)

Globalization

c)

Downsizing

d)

Outsourcing

97.

The process of dismissing employees who are then hired by a leasing company (which handles all HR-related activities) and contracting with that company to lease back the employees.

a)

Hiring

b)

Employment

c)

Employee leasing

d)

Recruiting

98.

The permanent or long-term president of a committee, company, or other organization.

a)

Manager

b)

Chairman

c)

Leader

d)

Director

99.

Process of enabling or authorizing an individual to think, behave, take action and control work and decision making in autonomous ways.

a)

Empowerment

b)

Management

c)

Teambuilding

d)

Collective bargaining

100.

It involves creating a pool of talented individuals who are prepared to take on key roles when current leaders retire or leave the organization.

a)

Succession planning

b)

Employee evaluation

c)

Equal treatment

d)

Disciplinary and grievance procedure

101.

Organizations that match jobs with people's experience.

a)

Vacancies

b)

Employment

c)

Recruitment agencies

d)

Headhunters

102.

The sum total of all individuals who have applied for a position either by submitting a resume or application for employment which the employer used to select candidates for employment.

a)

Application form

b)

Summary

c)

Resume

d)

Applicant pool

103.

The responsibility of the firm to act in the best interests of the people and communities affected by its activities.

a)

Corporate social responsibility

b)

Accepted responsibility

c)

Added responsibility

d)

Additional responsibility

104.

The knowledge, skills, and capabilities of individuals that have economic value to an organization.

a)

Evaluation process

b)

Human rights

c)

Individual development

d)

Human Capital

105.

Being aware of characteristics common to employees, while also managing employees as individuals.

a)

Managing diversity

b)

Management development

c)

Quality management

d)

Employee evaluation

106.

The business practice of sending jobs to other countries.

a)

Working overseas

b)

Offshoring

c)

Recruitment

d)

Outsourcing

107.

Contracting outside the organization to have work done that formerly was done by internal employees.

a)

Offshoring

b)

Globalization

c)

Downsizing

d)

Outsourcing

108.

The responsibility for many HR activities is given directly to managers in other departments.

a)

Devolved HR

b)

E-HR

c)

Outsourced HR

d)

HR-related activities

109.

It exists in trades or occupations where work fluctuates according to the time of year.

a)

Seasonal unemployment

b)

Classical unemployment

c)

Voluntary unemployment

d)

Frictional unemployment

110.

A person who applies for a job or is nominated for election.

a)

Applicant

b)

Candidate

c)

Trainee

d)

Employee

111.

The action or fact of carefully choosing someone or something as being the best or most suitable.

a)

Evaluation

b)

Recruitment

c)

Selection

d)

Succession planning

112.

It exists when people choose not to work, often because they cannot find jobs that pay enough money (e.g. more than social security benefits).

a)

Voluntary unemployment

b)

Classical unemployment

c)

Frictional unemployment

d)

Structural unemployment

113.

Professionals recruit, search, track, and select talented people already working in various companies who meets the job requirement.

a)

Headhunter

b)

Recruitment

c)

Employment

d)

Hiring

114.

Refers to the process of recruiting people within the organization or the practice of selecting candidates among present company workers to fill a position that becomes vacant within an organisation.

a)

External recruitment

b)

E-recruitment

c)

Internal recruitment

d)

Online recruitment

115.

Application forms/resumes and other relevant items maintained by an employer and used during the selection process.

a)

Reference letter

b)

Application form

c)

Curriculum Vitae

d)

Applicant files

116.

It describes the knowledge, skills, education, experience, and abilities you believe are essential to performing a particular job.

a)

Job specification

b)

Job description

c)

Job classification

d)

Job analysis

117.

An organization's policies and work rules that employees are expected to abide by in order to remain continuously employed.

a)

Condition of employment

b)

Work condition

c)

Employment contract

d)

Labour agreement

118.

An organization or individual consultants working on a retainer or fee basis who provide the service of searching and screening potential candidates for prospective employers.

a)

Employment

b)

Recruitment

c)

Search firm

d)

Headhunter

119.

A written statement that explains the responsibilities and qualifications of a given job, based on a job analysis.

a)

Job specification

b)

Job description

c)

Job classification

d)

Job share

120.

To give someone a job or position, or responsibility.

a)

Appoint

b)

Headhunt

c)

Recruit

d)

Hire

121.

Grouping together in one place all a company's planning, control, and decision-making activities.

a)

Globalisation

b)

Centralization

c)

Concentration

d)

Remuneration

122.

A method of evaluation used for job comparisons, which groups jobs into a prearranged number of grades, each having a class description and a specified pay range.

a)

Job share

b)

Job description

c)

Job classification

d)

Job analysis

123.

It is about leading the people and guiding them towards the accomplishment of a common goal.

a)

Team building skill

b)

Leadership skill

c)

Communication and presentation skills

d)

Problem-solving approach

124.

A specific type of conflict that occurs in the workplace.

a)

Workplace conflict

b)

Workplace discrimination

c)

Workplace empowerment

d)

Workplace stress

125.

Something, typically money, awarded to someone as a recompense for loss, injury, or suffering.

a)

Renumeration

b)

Salary

c)

Compensation

d)

Wages

126.

Refers to the working environment in which one works, as influenced by factors such as working hours, physical aspects, legal rights and responsibilities etc.

a)

Working conditions

b)

Workplace conflict

c)

Workplace empowerment

d)

Work-related injuries

127.

Temporary unemployment that arises when people voluntarily leave a job to look for another one.

a)

Classical unemployment

b)

Cyclical unemployment

c)

Voluntary unemployment

d)

Frictional unemployment

128.

Leadership___the management of human resources with an assessment of the strengths and weaknesses of each member of the team.

a)

concerns

b)

involves

c)

encompasses

d)

entails

129.

To build a team, one needs to____team spirit in all of the team members.

a)

foster

b)

analyze

c)

observe

d)

report

130.

The soft skills___communication and presentation skills.

a)

involve

b)

address

c)

improve

d)

encompass

131.

It is important for the manager to___his/her plans to the team and accept the team members' inputs on the plan of action.

a)

outline

b)

disclose

c)

communicate

d)

talk

132.

Team building is another basic management skill that includes with people, the most important asset of an organization.

a)

dealing

b)

investing

c)

nurturing

d)

coordinating

133.

A manager needs to___the situation, think about what can be done, and thoughtfully analyze the consequences of the decision to be made.

a)

clarify

b)

grasp

c)

investigate

d)

explore

134.

A manager has to keep his/her cool, be aware of the results of the___and be prepared for them.

a)

decisions

b)

actions

c)

changes

d)

processes

135.

A manager needs to reason every____and come up with the pros and cons of the decision.

a)

option

b)

scenario

c)

possibility

d)

consequence

136.

A manager is forced to handle the consequences of a____ decision.

a)

hasty

b)

wrong

c)

risky

d)

poor

137.

Listening skills help a manager understand his/her team members, invite their participation and earn their____

a)

loyalty

b)

admiration

c)

regard

d)

cooperation

138.

While it is necessary to____between the 'right' and the 'wrong', it is also necessary for a manager to be ready to accept the 'wrongs' and deal with them.

a)

distinguish

b)

identify

c)

recognize

d)

acknowledge

139.

Leading organizations know that exceptional business performance is driven superior____ people that truly make the difference.

a)

creative

b)

optimistic

c)

talent

d)

capable

140.

Performance management provides the ongoing processes and practices to___ a stellar workforce.

a)

empower

b)

inspire

c)

engage

d)

maintain

141.

The future of talent management is___in solutions designed from the ground up to provide business-centric functionality on a unified talent management platform.

a)

consolidated

b)

embodied

c)

founded

d)

established

142.

Clerical staff is instrumental in making all other functions of the company operate____

a)

quickly

b)

hardly

c)

smoothly

d)

properly

143.

Employees have the power to____ appropriate actions to achieve the desired goals.

a)

give

b)

have

c)

take

d)

get

144.

Encouraging the team members to speak up, come up with ideas and____them to make mistakes and learn from them can be described as a team building skill.

a)

allowing

b)

following

c)

having

d)

giving

145.

Employees' pressure for higher production, ____and profits can result in unsafe working conditions and work behavior.

a)

effect

b)

quality

c)

consultancy

d)

efficiency

146.

The building of a team is about ____the team spirit in members and maintaining it.

a)

motivating

b)

building

c)

having

d)

knowing

147.

Communication is a two-way activity and for it to_____ so, a manager needs to possess listening skills.

a)

A. retain

b)

B. maintain

c)

C. remain

d)

D. gain

148.

Cầu 76: When you deliver bonuses,_____ it clear that a bonus is an extra that may not always be available

a)

do

b)

make

c)

prove

d)

enable

149.

Cau 77: Each and every_____ has to contribute individually and also collectively to the success of the organization.

a)

employee

b)

individual

c)

employer

d)

manager

150.

DDTNS3 78. Promotion from _____becomes more feasible when companies invest in training and development activities.

a)

A. outside

b)

B. within

c)

middle

d)

between