Font size
WorksheetsQuizz TACN 1
Total questions: 150
Worksheet time: 1hrs 15mins
The key point is that an _+N_______ (AWARE) and understanding of the business context, the people involved and ethics of different cultures should facilitate a more successful business strategy.
awareness
aware
awared
unaware
Specific goals may be ________ (ESTABLISH) by the manager or may evolve after a discussion between the manager and the employee
establish
establishing
established
establishment
Providing feedback is the responsibility of the employee. Keeping (ed/ing: 2 đuôi của adj được cấu tạo từ V) the manager ________ (INFORM), especially when the plan is off track, is critical.
inform
informing
informed
inform
Managers must + V nguyên thể maintain awareness and knowledge of contemporary HR development theory and methods and ________ (PROVIDE) suitable interpretations to directors, managers, and staff within the organization.
to provide
provide
providing
provides
The agreement has to go to the board for __+N______ (RATIFY - phê duyệt/phê chuẩn).
ratified
ratification
ratifiable
ratifiably
Managers must manage and develop direct_adj (chi phối) +N/V________ (REPORT) staff. DIRECT REPORTING STAFF: nv phải báo các trực tiếp cho quản lý
report
reported
reporting
to report
A "coercive" leader instance, would expect you to do as you were told, whereas a "coaching" one might simply make a __+N______ (SUGGEST).
suggest
suggested
suggesting
suggestion
James works for an investment magazine. Every month he writes articles about new ________ (INVEST) opportunities.
invest
investing
invested
investment
Managers ________ (ENCOURAGE) staff to put forward their ideas.
encourage
to encourage
encouraging
encournagement
Decisions are ________ (MAKE) by managers and their staff.
make
made
making
to make
When employees are ________ (GIVE) tasks, they decide how to complete them.
give
gave
given
giving
Within two months of starting a job, employees are ________ (ENTITLE - có quyền/chịu trách nhiệm) to a written statement setting down the main conditions of their employment.
entitle
entitled
entitlement
entitling
All employees have the right to be accompanied by another employee or a union ________ (REPRESENT) (if applicable) at any disciplinary interview.
represent
representative
represented
representing
A manager should establish and maintain appropriate systems for ________ (MEASURE) necessary aspects of HR development.
measuring
measure
measured
measurable
Utilizing a ________ (PARTICIPATE) style generally helps to increase employees' commitment to achieving their goals.
participated
participatory
participating
participation
Managers must avoid reverse (adj) + N ________ (DELEGATE) when employees try to give back decisions that they should be making.
delegates
delegated
delegating
delegation
The amount of monitoring ________ (DEPEND) on the priority of the task and the person doing it.
depend
depending
depended
depends
Unfortunately, our managing director is very ________ (FLEX) when it comes to deadlines.
flexible
flexibly
inflexible
inflexibly
Managers using this style usually explain or get agreement on what has to be accomplished and when it must be complete.
Directing style
Delegating style (phong cách giao quyền)
Discussing style
Decision making
In this management style, the manager becomes the sole decision maker.
Autocratic style (phong cách độc quyền)
Delegating style
Discussing style
Directing style
Managers using this style take time to discuss relevant business issues.
Delegating style
Monitoring performance
Discussing style
Directing style
A process of identifying, evaluating and developing the work performance of employees in an organization, in order that organizational objectives are more effectively achieved and understood by employees.
Monitoring performance
Performance Management
Human resource development
Performance appraisal
Managers using this style tell people what to do, how to do it and when to have it completed, they assign roles and responsibilities, set stands and define expectations.
Directing style
Delegating style
Discussing style
Decision making
A set of planned activities intended to provide the organization with the skills it requires to meet current and future business demands.
Human resource issues
Succession planning
Selection policies
Human resource development
In this type of management, the manager is a facilitator for the staff.
Democratic style
Laissez-faire style|
Autocratic style
Paternalistic style
A term used to define an individual who has expertise and responsibility for a specific area or function in the field of Human Resources (i.e. compensation, benefits, employee relations, etc.).
Decision maker
Human resource developer
General director
Human resource specialist (chuyên gia về nhân sự)
Described as the practice of individuals working together in order to bring a variety of talents and experiences to achieve a common goal.
Leadership
Team work
Recruitment
Perếonnel
An employment management procedure carried out in the workplace in the event of an employee behaving in a manner contrary to the terms of the employment agreement.
Directing style
Disciplinary procedure
Monitoring performance
Providing feedback
The process of evaluating how well employees perform their jobs when compared to a set of standards, and then communicating that information to employees.
Performance appraisal
Monitoring performance
Human resource development
Decision making
The process of deciding what you want to accomplish and devising a plan to achieve the result you desire.
Providing feedback
Decision making
Goal setting
The process of identifying and selecting a course of action to solve a specific problem.
Decision making
Selection practice
Quality management
Monitoring performance
A plan to help people save money for when they retire
Communicating process
Pension scheme
Remuneration
Office planning
A situation where an increase in pay is greater than that of officially negotiated rates.
Pay raise
Salary drift
Bonus
Perks
The person whom you report directly to in the organization.
Manager
Executive
Supervisor
Leader
The person who pays for someone to go on a training course.
Sponsor
Leader
Director
Performer
To look for managers and offer them jobs in other companies.
Recruit
Advertise
Headhunt
Recommend
Letters received from people looking for a job (but not responding to an advertisement).
Unsolicited applications (đơn xin việc tự nguyện)
Press advertisements
Referral letters
Letters of application
Payment is reviewed on a merit basis, based on how well you carry out your job.
Bonus
Performance-related pay
Perks
Intrinsic reward
A check of the workplace to see how safety regulations are being implemented.
Safety audit
Safety officer
Safety regulation
Safety representative
Money that is removed from our wages to pay for tax and national insurance.
Cutout
Salary minus
Deduction
Tip
A document shows an employee how much pay s/he has received, and how much has been removed for tax, insurance, etc.
Payslip
Duty roster
Salary report
Payroll
Group of people (executives and other managers) who are primarily responsible for making decisions in the organization.
Board of directors (Ban GĐ/ Hội đồng qtri)
Executives (Cán bộ điều hành)
Management (ban quản lý)
Directors
Functions that a manager performs relative to the organization's employees.
Managing human resources
Management
Management Development
Supervisors
Advertising jobs in the local or national press.
Media advertising ( quảng cáo trên phương tiện thông tin đại chúng)
Internal advertising
Advertising in trade press
Online recruitment
Written details given to an employee to confirm term (điều khoản) and conditions.
Equal pay (trả lương công bằng)
Contract of employment
Remuneration
Assessment (đánh giá)
A group of people who are legally charged to govern an organization (usually a corporation).
Executives
Management
Board of directors
Supervisors
Activities involved in enhancing (củng cố) leaders', managers' and supervisor's abilities to plan, organize, lead and control the organization and its members.
Managers' duty (trách nhiệm của nhà qly)
Management development
Managing human resources (qli NNL)
Empowerment (trao quyền)
Procedure when an employee breaks the rules and what the employee can do if unhappy with a decision.
Work-related stress (căng thẳng liên quan đến cv)
Disciplinary and grievance procedure (quy trình kỷ luật và khiếu nại)
Workplace injuries (chấn thương tại nơi lv)
Sex discrimination (
Assessment of a worker's job performance.
Employee involvement ( sự tham gia của nv)
Employee evaluation
Supervisors
Employees' role
An environment in which people have an impact on decisions and actions that affect their job.
Employment
HR
Employee involvement
Employee relation
Functions that a manager performs relative to the organization's employees.
Management styles (pcach qli)
Management performance
Directing styles
Managing human resources
To encourage open communication, feedback, and discussion about any matter of importance to an employee.
Open door policy (chính sách mở cửa)
Working condition (đk làm việc)
Team working (lv nhóm)
Employee evaluation (đánh giá nhân viên)
HR people act as advisors and project-based experts.
Employers
Consultancy
Supervisor's
Managers
The focus is placed on providing traditional, transactional HR functions such as payroll, and recruitment and selection.
Empowerment
Leadership
Personnel (phòng tổ chức nhân sự)
Supervisors
When goals are___and time-bounded, employees are clear on what is expected of them.
specific
measurable (được đo lường)
achievable
realistic
Managers provide frequent (thường xuyên) feedback including specific instructions on how to____ performance.
optimize
elevate
improve
refine
Utilizing a participatory style generally, helps to increase employees' commitment to achieve their____
purposes
missions
milestones
goals
The manager and employee ____ performance and discuss what actions need to be taken.
improve
enhance
monitor
optimize (tối ưu hoá)
Managers must liaise with other functional/departmental managers to understand all necessary aspects and needs of HR____ and to ensure (đảm bảo) they are fully informed of HR objectives (mục tiêu), purposes (mục đích), and achievements (thành tựu).
operations (hoạt động)
development
initiatives
strategies (chiến lược)
Managers must____ to the evaluation and development of HR strategy and performance in cooperation with the executive team.
contribute (đóng góp)
participate
engage (tham gia)
collaborate (cộng tác)
Managers must___the responsibilities of a company director according to lawful and ethical standards.
fulfill
adhere
execute (thực hiện)
manage
Managers must monitor (giám sát), measure (đo lường), and report on HR issues, opportunities, and development plans and_____
progress
achievements (thành tựu)
outcomes
advancements
Managers have tight____ of employees movements and work schedules.
control
direction.
regulation
participation
Decisions as to how the task will be___ are left to the employee.
conducted (tiến hành)
accomplished
managed
executed
Responsibility and___ are given to employees to get the job done.
authority
autonomy
control
empowerment
Managers using the discussing style take time to discuss____business issues.
pertinent
significant
relevant
important
The ability to communicate in a clear,____ fashion is critical.
concise
prominent
coherent
effective
It's important to make sure ideas are fully discussed and____
deliberated
debated (tranh luận)
considered
explored
Managers must make decisions so that their companies can___to the latest changes in society, technology, and the marketplace.
adjust
respond
evolve
adapt
A manager should be____to accept constructive criticism.
able
asked
advised
incredible
Many more employees are____abroad in managerial positions or as part of a multicultural (đa văn hóa) team.
living
doing
taking
working
The company sent her on a management course to help her___ her managerial (thuộc về quản lý) skills.
develop
get
train
take
The manager had to discipline three members of staff___ their bad attitude at work.
in
of
for
about
Effective planning involves____of the potential obstacles and readiness to fight them.
foresee
foresight
forecast
forehead
Management is complex and critical and hence it is not right to confine its___ to some management processes.
definition
description (miêu tả)
detail
expression
Recommendations (kiến nghị) are valuable only it they provide candidates (ứng cử viên) with the___skills.
required
need
existed
good
Most vacant positions in organizations are___through internal recruitment.
needed
filled
seen
added
Leadership comprises___the efficient organization of the resources in achieving a company goal.
in
of (Comprises of)
to
with
For the team to feel motivated to work, it is important for a manager to____to their expectations, recognize their strengths and understand where they lack.
foster
cater
expect
carry
When managers work in foreign countries, they may____ it difficult to understand the behaviour of their employees.
think
want
believe
find (cảm thấy)
Analyst research has proven that organizations using talent management strategies and solutions___higher performance than their direct competitors and the market in general.
exhibit (thể hiện)
perform
see
own
Workforce cost is the largest category of___ for most organizations.
having
spending
costing
assuming
A good manager needs to adhere to the basic management____ and exhibit the basic management skills in his/her personality.
rules
cases
principles
goals
Frequent industrial accidents will result in decreased production and___ loss due to adoption of compensatory measures imposed by law.
salary
monetary
employee
product
Organizations have a moral responsibility to ensure the safety and____ of their members.
money
property
well-being
machine
Employers have a duty to take the____ that are necessary to care for the health and safety of their employees at work.
ways
responsibilities
measures
duties
Involving employees in goal-setting will also do away with____ that can come from the imposition of goals from senior management.
presentation
resentment
improvement
achievement
Scientific management is a necessity for the organization as it will strengthen____ relations and will enhance job satisfaction.
cultural
working
industriall
individual
Managers using delegating style usually explain or get agreement on what has to be___ and when it must be complete.
competed
achieved
established
accomplished
When goals are specific and time bounded, employees are clear on what is expected of____
they
us
them
their
We have had a temp____(WORK) in the office this week to clear the backlog of letters.
work
to work
worked
working
His overall performance has improved____(CONSIDER) since he went on a management training course.
consider
considerable
considerably
consideration
She has finished university and is now looking for a ____(PALCE) with a design agency.
place
placement
to place
placing
Although the work itself was interesting, there was a lot of______(SATiSFY) with the organization and its rules.
satisfied
satisfaction
dissatisfied
dasatistaction
It usually takes about two weeks to___(PROCESS) an insurance claim.
process
processing
processed
procession
The trend toward opening up foreign markets to international trade and investment.
Industrilazation
Globalization
Downsizing
Outsourcing
The process of dismissing employees who are then hired by a leasing company (which handles all HR-related activities) and contracting with that company to lease back the employees.
Hiring
Employment
Employee leasing
Recruiting
The permanent or long-term president of a committee, company, or other organization.
Manager
Chairman
Leader
Director
Process of enabling or authorizing an individual to think, behave, take action and control work and decision making in autonomous ways.
Empowerment
Management
Teambuilding
Collective bargaining
It involves creating a pool of talented individuals who are prepared to take on key roles when current leaders retire or leave the organization.
Succession planning
Employee evaluation
Equal treatment
Disciplinary and grievance procedure
Organizations that match jobs with people's experience.
Vacancies
Employment
Recruitment agencies
Headhunters
The sum total of all individuals who have applied for a position either by submitting a resume or application for employment which the employer used to select candidates for employment.
Application form
Summary
Resume
Applicant pool
The responsibility of the firm to act in the best interests of the people and communities affected by its activities.
Corporate social responsibility
Accepted responsibility
Added responsibility
Additional responsibility
The knowledge, skills, and capabilities of individuals that have economic value to an organization.
Evaluation process
Human rights
Individual development
Human Capital
Being aware of characteristics common to employees, while also managing employees as individuals.
Managing diversity
Management development
Quality management
Employee evaluation
The business practice of sending jobs to other countries.
Working overseas
Offshoring
Recruitment
Outsourcing
Contracting outside the organization to have work done that formerly was done by internal employees.
Offshoring
Globalization
Downsizing
Outsourcing
The responsibility for many HR activities is given directly to managers in other departments.
Devolved HR
E-HR
Outsourced HR
HR-related activities
It exists in trades or occupations where work fluctuates according to the time of year.
Seasonal unemployment
Classical unemployment
Voluntary unemployment
Frictional unemployment
A person who applies for a job or is nominated for election.
Applicant
Candidate
Trainee
Employee
The action or fact of carefully choosing someone or something as being the best or most suitable.
Evaluation
Recruitment
Selection
Succession planning
It exists when people choose not to work, often because they cannot find jobs that pay enough money (e.g. more than social security benefits).
Voluntary unemployment
Classical unemployment
Frictional unemployment
Structural unemployment
Professionals recruit, search, track, and select talented people already working in various companies who meets the job requirement.
Headhunter
Recruitment
Employment
Hiring
Refers to the process of recruiting people within the organization or the practice of selecting candidates among present company workers to fill a position that becomes vacant within an organisation.
External recruitment
E-recruitment
Internal recruitment
Online recruitment
Application forms/resumes and other relevant items maintained by an employer and used during the selection process.
Reference letter
Application form
Curriculum Vitae
Applicant files
It describes the knowledge, skills, education, experience, and abilities you believe are essential to performing a particular job.
Job specification
Job description
Job classification
Job analysis
An organization's policies and work rules that employees are expected to abide by in order to remain continuously employed.
Condition of employment
Work condition
Employment contract
Labour agreement
An organization or individual consultants working on a retainer or fee basis who provide the service of searching and screening potential candidates for prospective employers.
Employment
Recruitment
Search firm
Headhunter
A written statement that explains the responsibilities and qualifications of a given job, based on a job analysis.
Job specification
Job description
Job classification
Job share
To give someone a job or position, or responsibility.
Appoint
Headhunt
Recruit
Hire
Grouping together in one place all a company's planning, control, and decision-making activities.
Globalisation
Centralization
Concentration
Remuneration
A method of evaluation used for job comparisons, which groups jobs into a prearranged number of grades, each having a class description and a specified pay range.
Job share
Job description
Job classification
Job analysis
It is about leading the people and guiding them towards the accomplishment of a common goal.
Team building skill
Leadership skill
Communication and presentation skills
Problem-solving approach
A specific type of conflict that occurs in the workplace.
Workplace conflict
Workplace discrimination
Workplace empowerment
Workplace stress
Something, typically money, awarded to someone as a recompense for loss, injury, or suffering.
Renumeration
Salary
Compensation
Wages
Refers to the working environment in which one works, as influenced by factors such as working hours, physical aspects, legal rights and responsibilities etc.
Working conditions
Workplace conflict
Workplace empowerment
Work-related injuries
Temporary unemployment that arises when people voluntarily leave a job to look for another one.
Classical unemployment
Cyclical unemployment
Voluntary unemployment
Frictional unemployment
Leadership___the management of human resources with an assessment of the strengths and weaknesses of each member of the team.
concerns
involves
encompasses
entails
To build a team, one needs to____team spirit in all of the team members.
foster
analyze
observe
report
The soft skills___communication and presentation skills.
involve
address
improve
encompass
It is important for the manager to___his/her plans to the team and accept the team members' inputs on the plan of action.
outline
disclose
communicate
talk
Team building is another basic management skill that includes with people, the most important asset of an organization.
dealing
investing
nurturing
coordinating
A manager needs to___the situation, think about what can be done, and thoughtfully analyze the consequences of the decision to be made.
clarify
grasp
investigate
explore
A manager has to keep his/her cool, be aware of the results of the___and be prepared for them.
decisions
actions
changes
processes
A manager needs to reason every____and come up with the pros and cons of the decision.
option
scenario
possibility
consequence
A manager is forced to handle the consequences of a____ decision.
hasty
wrong
risky
poor
Listening skills help a manager understand his/her team members, invite their participation and earn their____
loyalty
admiration
regard
cooperation
While it is necessary to____between the 'right' and the 'wrong', it is also necessary for a manager to be ready to accept the 'wrongs' and deal with them.
distinguish
identify
recognize
acknowledge
Leading organizations know that exceptional business performance is driven superior____ people that truly make the difference.
creative
optimistic
talent
capable
Performance management provides the ongoing processes and practices to___ a stellar workforce.
empower
inspire
engage
maintain
The future of talent management is___in solutions designed from the ground up to provide business-centric functionality on a unified talent management platform.
consolidated
embodied
founded
established
Clerical staff is instrumental in making all other functions of the company operate____
quickly
hardly
smoothly
properly
Employees have the power to____ appropriate actions to achieve the desired goals.
give
have
take
get
Encouraging the team members to speak up, come up with ideas and____them to make mistakes and learn from them can be described as a team building skill.
allowing
following
having
giving
Employees' pressure for higher production, ____and profits can result in unsafe working conditions and work behavior.
effect
quality
consultancy
efficiency
The building of a team is about ____the team spirit in members and maintaining it.
motivating
building
having
knowing
Communication is a two-way activity and for it to_____ so, a manager needs to possess listening skills.
A. retain
B. maintain
C. remain
D. gain
Cầu 76: When you deliver bonuses,_____ it clear that a bonus is an extra that may not always be available
do
make
prove
enable
Cau 77: Each and every_____ has to contribute individually and also collectively to the success of the organization.
employee
individual
employer
manager
DDTNS3 78. Promotion from _____becomes more feasible when companies invest in training and development activities.
A. outside
B. within
middle
between
