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Module 7: Human Resources Management

Total questions: 100

Worksheet time: 50mins

Name
Class
Date
1.

Fill in the blank: Human Resources Management (HRM) is the organizational function focused on managing ________.

a)

employees

b)

finances

c)

technology

d)

products

2.

Which of the following is NOT an activity of Human Resources Management (HRM)?

a)

A) Recruitment and hiring

b)

B) Training

c)

C) Legal compliance

d)

D) Product manufacturing

3.

Fill in the blank: The primary goal of HRM is to cultivate and sustain a productive, motivated, and engaged ________ that contributes to the organization's success.

a)

workforce

b)

budget

c)

product

d)

policy

4.

HRM is only about administrative tasks and does not focus on strategic initiatives.

a)

True

b)

False

5.

Which historical movement laid the groundwork for viewing employees as valuable assets rather than mere cogs in a machine?

a)

Industrial Revolution

b)

Human relations movement in the early 20th century

c)

Technological Revolution

d)

Information Age

6.

Fill in the blank: The function of HR was initially dominated by ________ work, such as payroll and benefits administration.

a)

transactional

b)

strategic

c)

creative

d)

technical

7.

Which of the following is a core function of HR?

a)

Product development

b)

Staffing

c)

Marketing

d)

Customer service

8.

Fill in the blank: Staffing activities include identifying and fulfilling ________ needs through recruitment.

a)

talent

b)

financial

c)

technological

d)

logistical

9.

Fill in the blank: Training and Development involves onboarding new employees, providing professional development opportunities, training programs, and ensuring legal compliance and safety standards (e.g., ______ regulations).

a)

OSHA

b)

FICA

c)

HIPAA

d)

FERPA

10.

Which HR function includes resolving employee concerns, handling policy violations, addressing harassment, and managing conflict?

a)

Training and Development

b)

Employee Relations

c)

Compensation and Benefits

d)

Labor Relations

11.

Fill in the blank: Compensation and Benefits involves developing pay structures, managing benefits packages (e.g., ______ leave), and other perks.

a)

family

b)

parking

c)

meal

d)

internet

12.

In unionized environments, HR also manages relations with unions.

a)

True

b)

False

13.

Recruitment focuses on attracting qualified candidates for open positions. Which of the following is NOT typically included in the recruitment process?

a)

A) Job analysis

b)

B) Creation of job descriptions

c)

C) Sourcing candidates

d)

D) Employee termination

14.

Fill in the blank: 'Recruiting is the process of identifying suitable candidates and encouraging them to apply for ______ in the organization.'

a)

openings

b)

promotions

c)

transfers

d)

retirements

15.

Selection involves evaluating candidates through interviews, tests, and background checks. What are the key principles emphasized in the selection process?

a)

A) Transparency and objectivity

b)

B) Speed and cost

c)

C) Popularity and appearance

d)

D) Seniority and age

16.

Fill in the blank: 'Selection, on the other hand, refers to the process of assessing and evaluating candidates to determine the best fit for the ______ and the organization.'

a)

job

b)

location

c)

salary

d)

schedule

17.

Which HR function involves analyzing the company's mission, goals, and strategies to determine HR needs, beginning with Job Analysis?

a)

Strategic HR Planning

b)

Compensation and Benefits

c)

Labor Relations

d)

Training and Development

18.

Fill in the blank: The process of ______ includes evaluating both labour supply and labour demand and then taking steps to either increase hiring or reduce staff, as required.

a)

forecasting

b)

outsourcing

c)

training

d)

budgeting

19.

Legal compliance in HR includes following anti-discrimination laws at federal, provincial, and territorial levels.

a)

True

b)

False

20.

What is the most cost-effective method of recruiting potential employees according to the quote?

a)

Internal recruitment

b)

External recruitment

c)

Campus placement

d)

Job fairs

21.

Handling a stressful situation involves which of the following?

a)

Staying calm and finding a solution

b)

Ignoring the problem completely

c)

Panicking and giving up

d)

Blaming others for the situation

22.

If your colleague fails to do his agreed portion of the work on a project, you should:

a)

Discuss the issue with your colleague to find a solution.

b)

Ignore the problem and do nothing.

c)

Complain to your manager immediately without talking to your colleague.

d)

Take over all the work without saying anything.

23.

Why is hiring for cultural fit critical for employee retention and performance?

a)

Hiring for cultural fit is critical for employee retention and performance because it ensures that employees align with the organization's values and work environment, leading to better job satisfaction and lower turnover.

b)

Hiring for cultural fit is critical because it guarantees higher salaries for all employees.

c)

Hiring for cultural fit is critical because it eliminates the need for employee training.

d)

Hiring for cultural fit is critical because it allows for more flexible work hours for everyone.

24.

According to research, what does the degree of cultural fit and value congruence between job applicants and their organizations significantly predict?

a)

It significantly predicts both subsequent turnover and job performance.

b)

It predicts only the initial salary offered to applicants.

c)

It predicts the likelihood of receiving a job offer.

d)

It predicts the number of training sessions required.

25.

Define diversity as it relates to Human Resource Management (HRM).

a)

Diversity encompasses a broad range of differences, including (but not limited to): age, ethnicity, gender, physical abilities, race, sexual orientation, educational background, income, marital status, religious beliefs, and work experience.

b)

Diversity in HRM refers only to differences in gender and age among employees.

c)

Diversity in HRM is solely about hiring people from different countries.

d)

Diversity in HRM means treating all employees exactly the same, regardless of their background.

26.

What does the module highlight about the changing workforce?

a)

The module highlights the evolution of the workforce to include many different diverse demographics.

b)

The module highlights the decline of technology in the workforce.

c)

The module highlights the reduction of remote work opportunities.

d)

The module highlights the elimination of diversity in the workforce.

27.

What is the importance of diversity in the workplace according to the document?

a)

It increases legal compliance and enhances customer connections

b)

It reduces the need for training

c)

It limits innovation

d)

It discourages new ideas

28.

Fill in the blank: Diverse teams offer new ideas, problem-solving, and enhanced ________ connections.

a)

customer

b)

internal

c)

virtual

d)

temporary

29.

According to the quote, what do people with diverse backgrounds bring that is invaluable in generating ideas and solving problems?

a)

Fresh points of view

b)

More conflicts

c)

Higher costs

d)

Less adaptability

30.

Diverse teams are more innovative.

a)

True

b)

False

31.

According to the document, innovative thinking requires individuals to go outside of the normal paradigms of operation.

a)

True

b)

False

32.

Fill in the blank: Diverse workplaces are more ________ to change.

a)

adaptable

b)

resistant

c)

indifferent

d)

opposed

33.

What does EDI stand for in the context of the document?

a)

Employee Development Initiative

b)

Equity, Diversity, and Inclusion

c)

Economic Development Index

d)

Employee Diversity Integration

34.

Which of the following is cited as an ongoing challenge in achieving a diverse workplace?

a)

Cultural assimilation

b)

Wage equality

c)

Creating opportunities for minorities

d)

All of the above

35.

What is a critical step in integrating new hires into the company culture and operations?

a)

New Employee Orientation (Onboarding)

b)

Professional Development

c)

Off-the-Job Training

d)

Wage Equality

36.

Fill in the blank: Training is an investment in employee skill development to improve job performance, productivity, and reduce ________.

a)

costs

b)

meetings

c)

holidays

d)

vacations

37.

According to the quote, training is teaching or developing in oneself or others any skills and knowledge that relate to specific useful ________.

a)

competencies

b)

locations

c)

instruments

d)

colors

38.

What type of training uses actual tools and equipment for practical skills?

a)

On-the-Job Training

b)

Off-the-Job Training

c)

Professional Development

d)

Cultural Assimilation

39.

Off-the-Job Training focuses on new concepts and ideas away from the work environment.

a)

True

b)

False

40.

Professional development is best described as:

a)

Ongoing training to update skills and competencies

b)

Training using actual tools

c)

Cultural assimilation

d)

Wage equality

41.

What is a key factor in a great workplace?

a)

Trust between management and employees.

b)

Lengthy meetings every day.

c)

Strict dress codes.

d)

Frequent employee turnover.

42.

According to Great Place to Work Canada, what is the defining characteristic of a great company to work for?

a)

Trust between managers and employees.

b)

High salaries and bonuses.

c)

Flexible working hours only.

d)

Modern office facilities.

43.

What is job rotation?

a)

Moving employees between jobs to increase skills and flexibility.

b)

Giving employees a permanent position in one department.

c)

Promoting employees to higher positions without training.

d)

Reducing the number of employees in a company.

44.

What does job enlargement involve?

a)

Adding tasks at similar skill levels to make jobs less boring.

b)

Increasing the pay for the same job role.

c)

Promoting employees to higher positions.

d)

Reducing the number of tasks in a job.

45.

What is job enrichment?

a)

Adding tasks that increase responsibility and opportunity for growth.

b)

Reducing the number of tasks in a job to make it easier.

c)

Assigning unrelated tasks to an employee.

d)

Increasing the number of employees in a team.

46.

What is flextime?

a)

Flexible work hours within set guidelines.

b)

A type of employee benefit plan.

c)

A mandatory overtime policy.

d)

A system for tracking vacation days.

47.

What is a compressed workweek?

a)

Longer workdays in exchange for a shorter workweek.

b)

Working from home every day.

c)

Taking extended lunch breaks.

d)

Working only on weekends.

48.

What is job sharing?

a)

Two people sharing one full-time position.

b)

One person working two jobs.

c)

A company outsourcing jobs to another company.

d)

Employees switching jobs every week.

49.

What does work-from-home allow employees to do?

a)

Work remotely.

b)

Take unlimited vacations.

c)

Work only on weekends.

d)

Avoid all meetings.

50.

What is the purpose of family-friendly programs?

a)

Help employees balance work and family responsibilities.

b)

Increase company profits by reducing salaries.

c)

Encourage employees to work overtime regularly.

d)

Limit employee access to family benefits.

51.

How does the Starbucks example illustrate the importance of valuing employees?

a)

Valuing employees and providing benefits can significantly improve morale and retention.

b)

It shows that only customers matter for business success.

c)

It demonstrates that employee benefits decrease productivity.

d)

It proves that high turnover is beneficial for companies.

52.

Why is competitive pay and benefits important?

a)

They attract and retain qualified employees.

b)

They increase company expenses without any benefit.

c)

They make employees work longer hours for free.

d)

They reduce the need for employee training.

53.

What is a salary?

a)

Fixed pay, typically annual, paid regardless of hours worked.

b)

A bonus given for extra work only.

c)

Payment received only for hourly work.

d)

A one-time payment for a completed project.

54.

What are wage systems based on?

a)

Payment based on hours worked or output.

b)

Employee's age and gender.

c)

Company's annual profit only.

d)

Number of holidays taken.

55.

What is time rate?

a)

Hourly pay.

b)

Annual bonus.

c)

Piecework payment.

d)

Commission based salary.

56.

What is differential time rate?

a)

Different pay rates for different shifts or assignments.

b)

A fixed salary paid regardless of hours worked.

c)

A bonus given for overtime only.

d)

A penalty for late attendance.

57.

Fill in the blank: Payment by Piecework means pay per _______.

a)

unit of output

b)

hour worked

c)

month

d)

attendance

58.

Fill in the blank: Hybrid Wage Systems are combinations of _______ and commission/bonuses.

a)

salary

b)

overtime

c)

allowances

d)

deductions

59.

Fill in the blank: Straight Commission means pay based solely on _______.

a)

sales

b)

hours worked

c)

seniority

d)

education

60.

Fill in the blank: Salary plus commission is a combination of base pay and _______.

a)

sales commission

b)

overtime pay

c)

holiday bonus

d)

retirement fund

61.

Fill in the blank: Salary plus bonus means base pay plus bonuses when _______ are met.

a)

goals

b)

holidays

c)

expenses

d)

vacations

62.

Fill in the blank: Incentive Programs provide additional pay for _______ performance.

a)

good

b)

poor

c)

average

d)

incomplete

63.

Fill in the blank: Profit-Sharing Plan means employees receive a share of the company's _______.

a)

profits

b)

debts

c)

losses

d)

expenses

64.

Fill in the blank: Stock Option Plan allows employees to buy company _______ at a set price.

a)

stock

b)

cars

c)

furniture

d)

bonds

65.

Fill in the blank: Benefits are indirect rewards that address a range of employee _______.

a)

needs

b)

salaries

c)

vacations

d)

complaints

66.

Fill in the blank: Remote and Flexible Work increases flexibility and access to a global talent pool but with added _______.

a)

competition

b)

collaboration

c)

vacation

d)

security

67.

Fill in the blank: Mental Health Focus means increased awareness of mental health issues and integration of _______ programs in the workplace.

a)

wellness

b)

financial

c)

technical

d)

marketing

68.

Fill in the blank: Equity, Diversity, and Inclusion (EDI) is a key priority, focusing on making recruitment processes more _______ and less biased.

a)

equitable

b)

expensive

c)

restrictive

d)

random

69.

Fill in the blank: Technology and Automation in HR includes the use of HRIS and ATS to improve efficiency and address bias in _______ screening.

a)

resume

b)

payroll

c)

training

d)

benefits

70.

Fill in the blank: This module emphasizes that HRM is a ________ and critical function within any organization.

a)

multifaceted

b)

temporary

c)

optional

d)

isolated

71.

Which of the following is NOT mentioned as a current trend HRM must adapt to?

a)

Increasing use of technology

b)

Focus on diversity

c)

Employee well-being

d)

Reducing product prices

72.

Effective HRM practices are essential in attracting, developing, and retaining talent, and fostering a positive organizational culture.

a)

True

b)

False

73.

Fill in the blank: __________ is the function within an organization responsible for managing the people who work for the organization, including recruiting, training, compensation, and compliance.

a)

Human Resources Management (HRM)

b)

Financial Accounting

c)

Supply Chain Management

d)

Marketing

74.

Fill in the blank: __________ is the process of hiring new employees, which includes identifying talent needs, recruiting, contract negotiation, and termination of contracts.

a)

Staffing

b)

Auditing

c)

Budgeting

d)

Marketing

75.

Fill in the blank: __________ is the process of identifying and attracting qualified candidates to fill job vacancies.

a)

Recruitment

b)

Orientation

c)

Appraisal

d)

Retirement

76.

Fill in the blank: __________ is the process of assessing and evaluating candidates to determine the best fit for a job and the organization.

a)

Selection

b)

Recruitment

c)

Onboarding

d)

Training

77.

Fill in the blank: __________ is the systematic process used to collect and document detailed information about a job, including duties, responsibilities, and required skills.

a)

Job Analysis

b)

Job Posting

c)

Job Rotation

d)

Job Evaluation

78.

Fill in the blank: __________ is a document outlining a job's main duties and responsibilities.

a)

Job Description

b)

Employee Handbook

c)

Performance Review

d)

Offer Letter

79.

Fill in the blank: __________ is a document that lists the skills, education, experience, and other qualifications required to perform a job effectively.

a)

Job Specification

b)

Job Application

c)

Job Offer Letter

d)

Job Promotion

80.

Fill in the blank: __________ is the method of filling job openings using existing employees.

a)

Internal Recruitment

b)

External Recruitment

c)

Campus Placement

d)

Outsourcing

81.

Fill in the blank: __________ is the method of filling job openings by searching outside of the organization.

a)

External Recruitment

b)

Internal Promotion

c)

Job Rotation

d)

Employee Referral

82.

Fill in the blank: __________ is an interview technique that asks candidates to reflect on their past experiences and behaviors to determine how they might act in the future.

a)

Behavioral Interview

b)

Technical Interview

c)

Case Study Interview

d)

Panel Interview

83.

Fill in the blank: __________ is an interview technique that presents hypothetical scenarios to assess a candidate's judgment and problem-solving skills.

a)

Situational Interview

b)

Panel Interview

c)

Technical Interview

d)

Stress Interview

84.

Fill in the blank: __________ is the presence of differences in identities and experiences within an organization.

a)

Diversity

b)

Seniority

c)

Uniformity

d)

Compliance

85.

Fill in the blank: __________ is the practice of creating a workplace where all individuals feel welcomed, respected, and valued.

a)

Inclusion

b)

Segregation

c)

Exclusion

d)

Isolation

86.

Fill in the blank: __________ is the practice of ensuring fair access to opportunities and resources based on individual needs.

a)

Equity

b)

Equality

c)

Privilege

d)

Uniformity

87.

Fill in the blank: __________ is the process of integrating new employees into an organization; also called new employee orientation.

a)

Onboarding

b)

Outplacement

c)

Downsizing

d)

Benchmarking

88.

Fill in the blank: __________ is teaching or developing skills and knowledge related to specific competencies.

a)

Training

b)

Guessing

c)

Painting

d)

Sleeping

89.

_________: Activities to maintain, upgrade, and update skills throughout a professional’s working life.

a)

Professional Development

b)

Job Termination

c)

Salary Negotiation

d)

Annual Leave

90.

The practice of rotating employees from one job to another on a systematic basis to increase skills and provide variety.

a)

Job Rotation

b)

Job Enlargement

c)

Job Enrichment

d)

Job Analysis

91.

_________: The policy of enhancing a job by adding tasks at a similar skill level.

a)

Job Enlargement

b)

Job Enrichment

c)

Job Rotation

d)

Job Simplification

92.

_________: The practice of adding tasks to a job that increase responsibility and opportunity for growth.

a)

Job Enrichment

b)

Job Rotation

c)

Job Simplification

d)

Job Enlargement

93.

_________: A work schedule that allows employees to designate their starting and quitting times within certain guidelines.

a)

Flextime

b)

Job Sharing

c)

Compressed Workweek

d)

Telecommuting

94.

_________: A work schedule that allows employees to work longer hours per day for fewer days per week.

a)

Compressed Workweek

b)

Job Sharing

c)

Telecommuting

d)

Flextime

95.

_________: A work arrangement in which two people share one full-time position.

a)

Job Sharing

b)

Telecommuting

c)

Freelancing

d)

Compressed Workweek

96.

_________: The practice of working from a non-work location.

a)

Work-from-Home

b)

Overtime

c)

Job Rotation

d)

On-site Work

97.

_________: A fixed form of compensation paid periodically (often annually) to an employee.

a)

Salary

b)

Bonus

c)

Commission

d)

Wage

98.

_________: Compensation based on the number of hours worked or units produced.

a)

Wages

b)

Salary

c)

Commission

d)

Bonus

99.

A wage system where employees are paid by the hour.

a)

Time Rate

b)

Piece Rate

c)

Commission System

d)

Profit Sharing

100.

_________: A wage system where different hourly rates are fixed for different shifts or assignments.

a)

Differential Time Rate

b)

Piece Rate System

c)

Halsey Premium Plan

d)

Profit Sharing Plan