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MA06_4300

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

A provider schedules early morning follow-up appointments for Sophia without asking about her routine. Sophia frequently misses them and seems frustrated. What difference in perspective is likely being overlooked?

a)

The patient doesn’t value care

b)

The provider didn’t consider the patient’s daily schedule or transportation needs

c)

The patient isn’t serious about their health

d)

The provider is being too flexible

2.

In a discharge planning meeting, a provider insists the patient has “excellent support at home” based on family presence. The patient privately states they feel emotionally isolated and unheard. What is this an example of?

a)

Poor home health setup

b)

Discrepancy between perceived and experienced support

c)

Need for mental health referral

d)

Missed follow-up appointment

3.

After being told they need surgery, a patient says, “I want to ask my spiritual advisor first.” The surgeon is frustrated by the delay. What should the team consider?

a)

The risk of complications

b)

The cost of postponement

c)

The patient’s values and decision-making process

d)

Referral to a different provider

4.

A patient undergoing cancer treatment prioritizes staying home with family, while the care team emphasizes maximizing survival time. What key difference is shown here?

a)

The patient is not future-oriented

b)

The team’s clinical goals differ from the patient’s personal goals

c)

The team is withholding options

d)

The patient misunderstands the prognosis

5.

A provider recommends weight loss and a gym membership. The patient explains they live in a neighborhood with no gyms and have no safe places to walk. What is the best provider response?

a)

Refer to a nutritionist

b)

Ask more about the patient’s environment and adapt the care plan

c)

Repeat the recommendation

d)

Provide written instructions on fitness

6.

Benjamin, a patient with a history of substance use, resists a recommended pain medication during his hospital visit. The provider assumes non-cooperation. What deeper difference in perspective might the provider be missing?

a)

The patient wants alternative care

b)

The patient’s fear of relapse and preference for control over treatment

c)

The patient does not trust the provider

d)

The medication is not effective

7.

Zoe is a patient who doesn’t follow through with her care plan and tells the nurse, “I didn’t think I was allowed to ask for help.” What assumption may the care team have made?

a)

The care team assumed the patient understood they could ask for help.

b)

The care team assumed the patient needed no further instructions.

c)

The care team assumed the patient would refuse help if offered.

d)

The care team assumed the patient was not interested in their care plan.

8.

A patient says they want to use home remedies first, while the provider strongly advises medication. What's the best next step?

a)

Refuse to discuss non-medical options

b)

Explore the patient’s reasoning and find a safe, respectful middle ground

c)

Report the patient as noncompliant

d)

End the conversation

9.

A patient brings a trusted friend to their appointment and looks to them before answering questions. The provider grows impatient. What perspective difference may be creating tension?

a)

The patient doesn’t want to participate

b)

The patient may rely on social support in making decisions

c)

The provider has too many patients

d)

The patient is not ready for treatment

10.

A clinic redesigns its waiting room to include wheelchair-accessible seating, sensory-friendly lighting, and multilingual signs. What concept of care does this initiative support?

a)

Public relations

b)

Building code compliance

c)

Environmental support for patient dignity and inclusion

d)

Operational flow