WorksheetsHealth Care Services Business- Quiz
Total questions: 15
Worksheet time: 15mins
The main goal of healthcare services is...??
Promoting pharmaceutical products
Increasing healthcare facility revenue.
Curing diseases and recovery
Attracting many patients to the hospital.
Which of the following is an example of a primary healthcare facility?
Specialized laboratory
Type A Hospital
Specialist Treatment Center
Community Health Center (Puskesmas)
Which of the following, according to the Health Law, are included in the group of health workers?
Hospital cleaning staff
Nurses and Midwives
Hospital security guards
Medical administration staff
Which statement is the most accurate regarding patient rights?
The patient has the right to receive complete information about their health condition.
The patient is only allowed to interact with doctors, not nurses.
The patient may not refuse medical procedures.
The patient must follow all of the doctor's orders without question.
The most basic step in preventing infection in a healthcare facility is...
Maintaining a safe distance from patients.
Washing hands with soap and water or using a hand sanitizer.
Routinely injecting antibiotics.
Use N95 mask at all times.
Here are the main responsibilities of a nurse, except for...
Diagnosing a patient's disease.
Performing nursing care.
Administering medication according to a doctor's prescription.
Providing health education to patients.
The process of registering a new patient at a healthcare facility generally begins with...
The patient going directly to a specialist doctor.
The patient making a payment at the cashier.
The patient receiving a prescription from the pharmacy.
The patient filling out a registration form and submitting an ID card.
What is the main function of a medical record in the healthcare service business process?
To calculate the salaries of health workers
To document a patient's medical history and actions.
As proof of a patient's payment.
As a medium for promoting a healthcare facility.
The payment system commonly used in healthcare facilities where patients pay for services directly is called...
Insurance claim system.
Capitation system.
Fee-for-service system.
Referral system.
A patient with BPJS Kesehatan (Health Care and Social Security Agency) comes in for treatment. The business step that is different from a general patient is...
Immediately giving medication without a prescription.
Verifying the patient's BPJS card membership and active status.
Diagnosing a disease without a physical examination.
Asking the patient to pay in cash upfront.
Which department in a healthcare facility is responsible for ensuring that the stock of medications and medical supplies is always available and not expired?
The Marketing Department.
The Pharmacy/Medical Logistics Department.
The HR (Human Resources) Department.
The Finance Department.
The healthcare service business process that aims to introduce the healthcare facility's services to the public is called...
Healthcare service marketing.
Medical record management.
Financial management.
Insurance claims system.
Good inventory management in healthcare aims to...
Hide stock information from others.
Prevent shortages of crucial medications or medical supplies.
Sell medicines at the highest possible price.
Ensure the healthcare facility always has an excessive stock of medicines.
Which of the following is a responsibility of the administration department in the healthcare service business flow?
Injecting patients with vaccines.
Answering phone calls, scheduling appointments, and managing patient data.
Performing minor surgical operations.
Making a patient's disease diagnosis
The strategy or action plan to meet a patient's health needs, which includes four types—diagnostic, therapeutic, educational, and referral—is part of the Service Planning stage...
Plann
Implementation
Evaluation
documentation
