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Worksheets

MGT CO1 Reviewer

Total questions: 44

Worksheet time: 22mins

Name
Class
Date
1.
  • -Getting things done through people.

  • -The process of achieving

    organizational goals by engaging in the four major functions of planning & decision-making, organizing  & staffing, directing/leading, and controlling.

a)
Management
b)
Leadership
c)
Supervision
d)
Coordination
2.

is the person responsible for planning and directing the work of a group of individuals, monitoring their work, and taking corrective action when necessary.

a)
Project Coordinator
b)
Team Leader
c)
Supervisor
d)
Manager
3.

acquire the skills of listening, speaking, reading, and writing. Managers

must know how to deal with different people especially in doing business transactions. They must

know how to motivate clients and communicate well in order to have a successful negotiation.

a)

Staff

b)

Manager

c)

Writing SKills

d)

Good Communicator

4.

“living it myself before leading others” Reputation is very important so you have

to take good care of it . Once reputation is destroyed, people will no longer trust and make

business with you.

a)

Flexible

b)

Good Communicator

c)

Integrity

d)

Focused

5.

- multi-tasker, imaginative and innovative. A manager can do multi taking that is

why he /she needs trainings and seminars before a managerial position be given.

a)

Flexibility

b)

Good Communicator

c)

Integrity

d)

Committed

6.

try to see the “big picture” within the forest of details

a)

Gratitude

b)

Committed

c)

Good Communicator

d)

Focused

7.

willing to do whatever it takes attain organizational success

a)

Committed

b)

Gratitude

c)

Communicator

d)

Flexibility

8.

who are ultimately responsible for the

entire organization. Typical titles include CEO, COO, CFO,

“President”, “Executive Vice President”, “Executive Director”,

“Senior Vice President”, or “Vice President”.

a)

Operational Manager

b)

Tactical Manager

c)

Strategic Manager

9.

ocated beneath the top levels of the hierarchy who are directly responsible for the work of managers at lower levels. Titles include “Manager”, “Director of”, “Chief”, “Department Head”, and “Division Head”.


a)

Operational Manager

b)

Tactical Manager

c)

Strategic Manager

10.

at the lowest level of the hierarchy

who are directly responsible for the work of operating (non-

managerial) employees. Often have titles that include the

word “Supervisor”.

a)

Strategic Manager

b)

Tactical Manager

c)

Operational Manager

11.

It consists of board of directors, chief executive or managing director.

is the ultimate source of authority and it manages goals and

policies for an enterprise. It devotes more time on planning and coordinating

functions.

a)
Management team structure
b)
Executive leadership model
c)

Top Level Management

d)
Board of advisors framework
12.

The branch managers and departmental managers constitute middle level. They are

responsible to the top management for the functioning of their department. They

devote more time to organizational and directional functions.

In small organization, there is only one layer of middle level of management but in big

enterprises, there may be senior and junior middle level management.

a)

Top Level Management

b)

Middle Level Management

c)

Lowe Level Management

13.

is also known as supervisory/operative level of management. It consists of

supervisors, foreman, section officers, superintendent etc.

According to R.C. Davis, “Supervisory management refers to those executives whose work has to

be largely with personal oversight and direction of operative employees”.

a)
Operational management
b)
Strategic management
c)
Middle management
d)

Lower Level of Management

14.

Involves selecting goals and objectives, as well as the actions to achieve them.

In particular, planning helps to critically assess the goal to see if it's realistic. It facilitates decision

making and allows setting a time frame by predicting when the company can achieve its goal. It also

defines how to measure performance against the set goals and whose responsibility it will be.

a)
Organizing
b)
Budgeting
c)
Forecasting
d)

Planning and Decision Making

15.

Involves establishing an intentional structure of roles for people to fill in an

organization.

a)
Task delegation
b)

Organizing

c)
Role assignment
d)
Team collaboration
16.

Involves filling, and keeping filled, the positions in the organization structure.

the scope of staffing function is very wide. It includes manpower planning, recruitment, selection,

training and development, performance appraisal, promotion, transfer, compensation, etc. Without

performing staffing function these tasks cannot be accomplished.

a)
Organizational budgeting process
b)
Employee satisfaction surveys
c)

Staffing

d)
Market analysis and research
17.

Influencing people so that they will contribute to organizational and group goals.

It is a process or technique of instructing, guiding, inspiring, counseling, overseeing and leading

people towards the accomplishment of organizational goals. It is a continuous managerial process

that goes on. throughout the life of the organization.

a)
Supervision
b)

Directing/Leadership

c)
Management
d)
Coordination
18.

Measuring and correcting individual and organizational performance to ensure that  events conform to plans. It is also the process of assessing the organization's progress toward  accomplishing its goals. It includes monitoring the implementation of a plan and correcting deviations from that plan.

a)
Performance evaluation
b)
Strategic planning
c)

Controlling

d)
Operational analysis
19.

grow directly out of the authority of a manager’s position and involve

developing and maintaining positive relationships with significant others.

a)

Informational Roles

b)

Interpersonal Roles

c)

Decisional Roles

20.

-performs ceremonial duties. Examples: greeting visiting dignitaries, attending an

employee’s wedding, taking an important customer to lunch.

a)
Marketing strategies
b)
Financial reporting
c)
Administrative tasks
d)

FIgurehead

21.

responsibility for the work of subordinates, motivating and encouraging employees,

exercising their formal authority.

a)
Performance appraisal methods
b)

Leader

c)
Employee training programs
d)
Project management techniques
22.

making contacts outside the vertical chain of command including peers in

other companies or departments, and government and trade organization representatives.

a)
Focusing solely on company hierarchy.
b)

Liaison

c)
Building internal team relationships.
d)
Avoiding external communication altogether.
23.

pertain to receiving and transmitting information so that manager can

serve as the nerve centers of their organizational units.

a)

Decisional Roles

b)

Interpersonal Roles

c)

Informational Roles

d)
oversee marketing strategies
24.

scans the environment for new information to collect.

a)
Stores information for future use.
b)
Analyzes existing information.
c)
Collects data from the internet.
d)

Monitor.

25.

Passing on privileged information directly to subordinates.

a)

Dissemator

b)
Discussing company policies
c)
Sharing information with peers
d)
Disclosure of public information
26.

-Sharing information with people outside their organization. Examples:

a speech to a lobby or suggesting product modifications to suppliers.

a)
Supplier negotiations
b)
Product marketing
c)
Internal communication
d)

Spokesperson

27.

involve making significant decisions that affect the organization.

a)

Decisional Roles

b)
Routine decision-making
c)
Operational decision-making
d)
Tactical decision-making
28.

Seeks to improve the unit by initiating projects or someone who is

doing business.

a)
entrepreneur
b)
employee
c)
manager
d)
investor
29.

Responds involuntarily to pressures too severe to be ignored.

Examples: a looming strike, a major customer gone bankrupt, or a supplier reneging on a

contract.

a)

Disturbance Handler

b)
Operational failure
c)
Risk assessment
d)
Crisis management
30.

Decides who gets what.

a)
Supplier
b)
Manager
c)

Resource Allocator

d)
Distributor
31.

Committing organizational resources in “real-time” with the broad

information available from their informational roles.

a)

Random allocation

b)

Discount

c)

Budget

d)

Negotiator

32.

is a style of

management that emphasizes hierarchy, specialized roles and single leadership for optimized

efficiency in the workplace. Scientific management should be used to determine the most efficient

way to do a job

a)
autocratic management
b)
participative management
c)

Classical Management Approach

d)
laissez-faire management
33.

suggests that the keys to

understanding development are observable behavior and external stimuli in the environment.

a)

Behavioral Management

b)
Humanism
c)
Constructivism
d)
Cognitivism
34.

believes that employees work

for numerous reasons, including to achieve satisfaction, happiness and desired lifestyles. With

this theory, managers understand employees' behaviors and needs and can implement strategies

to meet those needs and support their skill development over time.

a)

Modern Management

b)

School Management

c)

Restaurant Management

d)

Entrepreneurship Management

35.

is a theory of learning, and learning theories focus on how we are conditioned to

respond to events or stimuli.

a)
cognitivism
b)
constructivism
c)
behaviorism
d)
humanism
36.

Is known for being FATHER OF PRINCIPLES OF

SCIENTIFIC MANAGEMENT

Scientific determination in finding the “one best way” for

workers to fulfill their jobs assigned to them.

- Careful selection and training of workers

a)
Henry Ford
b)
Elton Mayo
c)
Max Weber
d)

Frederick Winslow Taylor

37.

Is known for the 14 Principles

a)
Henri Fayol
b)
Max Weber
c)
Elton Mayo
d)
Frederick Taylor
38.

Known for "Father of Principles of Democracy"
-Characterized by division of labor, clear authority hierarchy,

detailed rules and regulations & impersonal relationships.

a)
Alexis de Tocqueville
b)
Thomas Hobbes
c)
Max Weber
d)
John Locke
39.

When employees are specialized, output can increase because they become

increasingly skilled and efficient.

a)
less skilled and efficient
b)

Division of Work

c)
more distracted and less productive
d)
equally skilled but slower
40.

– Employees should have only one direct supervisor.

a)

Unity of Command

b)
Direct supervision is not necessary for employees.
c)
Supervisors should report to employees.
d)
Employees can have multiple supervisors.
41.

This principle refers to how close employees are to the decision-making

process. It is important to aim for an appropriate balance.

a)
Performance evaluation metrics
b)

Centralization

c)
Workplace flexibility policies
d)
Employee training programs
42.

– Employees should be aware of where they stand in the organization's hierarchy,

or chain of command.

a)
Employees should ignore their position in the hierarchy.
b)

Scalar Chain

c)
Hierarchy is not important for employees.
d)
Employees should focus only on their tasks, not the hierarchy.
43.

Managers should be fair to staff at all times, both maintaining discipline as necessary

and acting with kindness where appropriate.

a)
Managers should prioritize profits over fairness.
b)
Discipline should always come before kindness.
c)
Managers can be unfair if it benefits the company.
d)

Equity

44.

Organizations should strive to promote team spirit and unity.

a)
Organizations should focus solely on individual achievements.
b)
Team spirit is not essential for organizational success.
c)

Esprit de Corps

d)
Unity can hinder creativity and innovation.