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WorksheetsPBM Ch. 1 Review
Total questions: 25
Worksheet time: 13mins
Which of the following is considered the first level of management in most businesses?
Executives
Supervisors
Middle Managers
Team Leaders
Which management function involves measuring results and deciding if goals were met?
Organizing
Controlling
Staffing
Planning
Which level of management usually spends the most time focusing on company-wide strategy?
Middle Manager
Supervisor
Executive
Team Leader
What was a major outcome of the Industrial Revolution?
Fewer machines were used
Human and animal power increased
Machine power replaced manual labor
Companies became smaller
Which management theory is most associated with efficiency and finding the “one best way” to do a job?
Administrative
Classical
Behavioral
Quality
Who introduced the idea of “piece-rate pay” where workers were paid by their output?
Henri Fayol
Frederick W. Taylor
W. Edwards Deming
Douglas McGregor
Which management theory emphasizes the importance of employee motivation and relationships?
Behavioral
Administrative
Classical
Scientific
Which management theorist is most connected to principles like authority, unity of command, and fair compensation?
Elton Mayo
Henri Fayol
W. Edwards Deming
Frederick Taylor
Which of the following describes Quality Management?
Focusing on efficiency above all else
Improving employee morale and motivation
Total commitment to reducing waste, errors, and defects
Hiring employees with the right skills
The Hawthorne Effect refers to:
Workers improving when closely supervised
Employees changing behavior when they know they are observed
The idea that workers are only motivated by pay
The replacement of manual labor by machines
Theory X assumes:
Workers are naturally motivated and enjoy responsibility
Employees will avoid work if not closely supervised
Workers perform best in teams
Employees value meaningful work
Theory Y assumes:
Employees dislike responsibility
Workers avoid decision-making
Employees will work harder when trusted and involved in decisions
Employees resist change
Which management function includes deciding what needs to be done before the work begins?
Planning
Organizing
Leading
Staffing
Which management function arranges resources and tasks so goals can be completed?
Leading
Staffing
Organizing
Controlling
Which function of management involves motivating employees and providing the resources they need?
Staffing
Leading
Planning
Controlling
Which level of management typically oversees one department or area of operations?
Executive
Supervisor
Middle Manager
Owner
Which of the following describes today’s managers compared to those in the past?
They rely more on strict authority
They keep employees uninformed
They involve employees in decisions and communicate more
They avoid working with employees
Business competition refers to:
Rivalry among companies for customers
Cooperation between managers
Internal teamwork in a company
Government regulations on business
Which was a major innovation introduced by Henry Ford?
A 12-hour work day
A 5-day, 40-hour work week with better pay
Eliminating supervision
Cutting worker benefits
Which of the following best defines a management strategy?
A daily schedule for supervisors
A motivational speech for employees
A carefully developed overall approach to leading an organization
A government regulation
What is management science?
The study of how to increase efficiency through strict rules
The careful, objective study of management decisions and procedures
A theory focusing only on employee motivation
A set of laws requiring companies to reduce waste
What trend will affect the U.S. workforce by 2050?
Decreased diversity
Fewer older workers
Increased diversity and education levels
Fewer women in the workforce
What does staffing involve?
Measuring whether goals were met
Hiring and assigning the right people for the job
Motivating employees to complete work
Creating long-term strategies
Which level of management focuses most on daily, hands-on interaction with employees?
Executive
Supervisor
Middle Manager
Consultant
Which modern challenge requires managers to adapt quickly?
Declining technology use
Increased automation and virtual work
Decreased workforce diversity
Less competition between companies
