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WorksheetsBanking Services Unit 1 Review
Total questions: 49
Worksheet time: 22mins
True or False, performance evaluations should be used as a communication tool recognizing talents and areas for improvement?
True
False
First Step of the Hiring Process
Advertising
Reviewing Applications
Pre-employment Testing
Verifying and Checking
Second Step of the Hiring Process
Advertising
Reviewing Applications
Interviewing
Verifying and Checking
Third Step of the Hiring Process
Training
Reviewing Applications
Interviewing
Pre-employment Testing
Fourth Step of the Hiring Process
Training
Reviewing Applications
Orientation
Pre-employment Testing
Fifth Step of the Hiring Process
Verifying and Checking
Reviewing Applications
Orientation
Pre-employment Testing
Sixth Step of the Hiring Process
Verifying and Checking
Reviewing Applications
Orientation
Pre-employment Testing
Seventh Step of the Hiring Process
Verifying and Checking
Training
Orientation
Pre-employment Testing
How many steps are found in the hiring process?
4
5
8
7
True or False, to become a member of a Credit Union you will have to meet some association with other members such as geographical location, line of work, or common employer?
True
False
The two main ways in which a bank makes money are?
Receiving Interest payments on money lent, and charging fees for other services
Holding onto deposits and selling memberships
Charging fines to members, and paying employees less
Theft and Fraud
Which duty of a financial intermediary is defined as moving money from one party to another?
Safeguarding
Transfering
Exchanging
Lending
True or false, banks were once perceived as slow moving?
True
False
The central bank of the United States is call the _________?
US Banking Division
US Department of Finance
Federal Reserve System
United States Treasury Department
True or false, a wholesale bank specializes in personal banking accounts?
True
False
The three types of banks include all of the following except?
Commercial
Retail
Crypto
Central
Financial Intermediary
Agent for protecting, safeguarding, transferring, exchanging, or lending of money
The Governments Bank that manages money supply and other banks
A person who puts money in the bank
Other institutions such as mutual savings banks, savings and loan, and credit unions
Commercial Bank
What we think of when we hear the word bank
Other institutions such as mutual savings banks, savings and loan, and credit unions that serve individuals not served by commercial banks
A measurement of a customers credit rating, loan collateral, and ongoing income to make timely loan payments
The governments bank that manages money supply and other banks
Retail Bank
What we think of when we hear the word bank
Other institutions such as mutual savings banks, savings and loan, and credit unions that serve individuals not served by commercial banks
A measurement of a customers credit rating, loan collateral, and ongoing income to make timely loan payments
The governments bank that manages money supply and other banks
Creditworthiness
What we think of when we hear the word bank
Other institutions such as mutual savings banks, savings and loan, and credit unions that serve individuals not served by commercial banks
A measurement of a customers credit rating, loan collateral, and ongoing income to make timely loan payments
The governments bank that manages money supply and other banks
Central Bank
What we think of when we hear the word bank
Other institutions such as mutual savings banks, savings and loan, and credit unions that serve individuals not served by commercial banks
A measurement of a customers credit rating, loan collateral, and ongoing income to make timely loan payments
The governments bank that manages money supply and other banks
Identity Theft
Or net interest income is the difference between what banks pays in interest and what it receives in interest
A person who puts money into a bank
Occurs when someone achieves financial gain by using another person’s personal information to unlawfully assume the identity of another person
What is left of revenue after cost are deducted
Depositor
Or net interest income is the difference between what banks pays in interest and what it receives in interest
A person who puts money into a bank
Occurs when someone achieves financial gain by using another person’s personal information to unlawfully assume the identity of another person
What is left of revenue after cost are deducted
Profit
Or net interest income is the difference between what banks pays in interest and what it receives in interest
A person who puts money into a bank
Occurs when someone achieves financial gain by using another person’s personal information to unlawfully assume the identity of another person
What is left of revenue after cost are deducted
Spread
Or net interest income is the difference between what banks pays in interest and what it receives in interest
A person who puts money into a bank
Occurs when someone achieves financial gain by using another person’s personal information to unlawfully assume the identity of another person
What is left of revenue after cost are deducted
Asset
Anything that can readily be exchanged, like cash
dividing the functions, services, and employees of a bank or financial institution into departments
Provides support services such as bookkeeping and human resources
Anything of value, in financial terms this usually means money
Liquid Asset
Anything that can readily be exchanged, like cash
dividing the functions, services, and employees of a bank or financial institution into departments
Provides support services such as bookkeeping and human resources
Anything of value, in financial terms this usually means money
Operations
Anything that can readily be exchanged, like cash
dividing the functions, services, and employees of a bank or financial institution into departments
Provides support services such as bookkeeping and human resources
Anything of value, in financial terms this usually means money
Departmentalization
Anything that can readily be exchanged, like cash
dividing the functions, services, and employees of a bank or financial institution into departments
Provides support services such as bookkeeping and human resources
Anything of value, in financial terms this usually means money
Integrity
Lets employees do some work from their home via computer
Selecting the person with the best qualifications for a specific position
The steadfast adherence to a strict moral or ethical code
Formal document that factually and concisely identifies the job, responsibilities, work involved, and education required
Merit Based Employment
Lets employees do some work from their home via computer
Selecting the person with the best qualifications for a specific position
The steadfast adherence to a strict moral or ethical code
Formal document that factually and concisely identifies the job, responsibilities, work involved, and education required
Telecommuting
Lets employees do some work from their home via computer
Selecting the person with the best qualifications for a specific position
The steadfast adherence to a strict moral or ethical code
Formal document that factually and concisely identifies the job, responsibilities, work involved, and education required
Job Description
Lets employees do some work from their home via computer
Selecting the person with the best qualifications for a specific position
The steadfast adherence to a strict moral or ethical code
Formal document that factually and concisely identifies the job, responsibilities, work involved, and education required
Liability
A cash obligation
A specific customer base in a defined location that wants particular services
Net assets or total assets minus total liabilities
Financial institutions that get funds from the public and uses them to finance their business
Niche Market
A cash obligation
A specific customer base in a defined location that wants particular services
Net assets or total assets minus total liabilities
Financial institutions that get funds from the public and uses them to finance their business
Equity
A cash obligation
A specific customer base in a defined location that wants particular services
Net assets or total assets minus total liabilities
Financial institutions that get funds from the public and uses them to finance their business
Depository Intermediary
A cash obligation
A specific customer base in a defined location that wants particular services
Net assets or total assets minus total liabilities
Financial institutions that get funds from the public and uses them to finance their business
Deregulation
Financial institutions that do not take or hold deposits
Commercial bank that specializes only in business banking
Loosening of government control
Most common position at the bank, likely to have the most contact with customers
Teller
Financial institutions that do not take or hold deposits
Commercial bank that specializes only in business banking
Loosening of government control
Most common position at the bank, likely to have the most contact with customers
Wholesale Bank
Financial institutions that do not take or hold deposits
Commercial bank that specializes only in business banking
Loosening of government control
Most common position at the bank, likely to have the most contact with customers
Non-depository Intermediary
Financial institutions that do not take or hold deposits
Commercial bank that specializes only in business banking
Loosening of government control
Most common position at the bank, likely to have the most contact with customers
Evaluation Form
An agreed-upon system for measuring the value of goods and services
define for both supervisors and employees the expectations for completing a job’s essential functions and task
Welcomes new employees to the bank and helps them understand its policies and how it operates
a standardized form on which employee assessments are recorded, used by banks to ensure fair and objective performance evaluations
Orientation
An agreed-upon system for measuring the value of goods and services
define for both supervisors and employees the expectations for completing a job’s essential functions and task
Welcomes new employees to the bank and helps them understand its policies and how it operates
a standardized form on which employee assessments are recorded, used by banks to ensure fair and objective performance evaluations
Performance Standard
An agreed-upon system for measuring the value of goods and services
define for both supervisors and employees the expectations for completing a job’s essential functions and task
Welcomes new employees to the bank and helps them understand its policies and how it operates
a standardized form on which employee assessments are recorded, used by banks to ensure fair and objective performance evaluations
Medium of Exchange
An agreed-upon system for measuring the value of goods and services
define for both supervisors and employees the expectations for completing a job’s essential functions and task
Welcomes new employees to the bank and helps them understand its policies and how it operates
a standardized form on which employee assessments are recorded, used by banks to ensure fair and objective performance evaluations
True or false, a bank is not a business
TRue
False
The two equations used to calculate if a bank is profitable are?
AOR, and ROI
ROA, and ROE
OAR, and DMB
ROI, and IOR
Benefits
Public employment events, where employment opportunities, requirements, and personnel benefits can be advertised
includes time off, insurance, and retirement
Financial institutions that do not take or hold deposits
dividing the functions, services, and employees of a bank or financial institution into departments
Job Fairs
Public employment events, where employment opportunities, requirements, and personnel benefits can be advertised
includes time off, insurance, and retirement
Financial institutions that do not take or hold deposits
dividing the functions, services, and employees of a bank or financial institution into departments
