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Ch. 17-18 Final Exam Study Guide

Total questions: 46

Worksheet time: 23mins

Name
Class
Date
1.

Communications from an organization to its customers and to the public.

a)

Promotion

b)

Marketing communication

c)

Product Promotion

d)

Institutional promotion

2.

Promotes specific products.

a)

Marketing communication

b)

Institutional Promotion

c)

Promotion

d)

Product promotion

3.

Promoting the company, rather than it products.

a)

Marketing communication

b)

Product promotion

c)

Promotion

d)

Institutional promotion

4.

An approach to marketing that integrates all promotional efforts to deliver one message about a product using various media

a)

Marketing communication

b)

Integrated marketing communications (IMC)

c)

Product promotion

d)

Institutional promotion

5.

A strategy that invites customers to participate in an element of the promotional mix through a type of response.

a)

Participatory marketing

b)

Viral marketing

c)

Blog

d)

Push promotional concept

6.

A web page in a journal format created by a person or organization.

a)

Participatory marketing

b)

Blog

c)

Viral marketing

d)

Push promotional concept

7.

Buzz marketing, or information about products that customers or viewers feel compelled to pass along to others.

a)

Blog

b)

Push promotional concept

c)

Videos

d)

Viral marketing

8.

A manufacturer pushing a retailer to handle that manufacturer's merchandise to sell to others

a)

Pull promotional strategy

b)

Push promotional strategy

c)

Blog

d)

Video

9.

A manufacturer pulling customers to actively seek out that manufacturer's product.

a)

Pull promotional concept

b)

Push promotional concept

c)

Blog

d)

Video

10.

The use of logic to change a belief or get people to take a certain action.

a)

Blog

b)

Viral marketing

c)

Persuasion

d)

Push promotional concept

11.

The coordination of marketing communication to achieve a specific goal

a)

Push promotional concept

b)

Pull promotional concept

c)

Goals

d)

Promotional campaign

12.

Elements of the promotional mix: attention, interest, desire, action

a)

Networking

b)

AIDA

c)

Budgeting

d)

Marketing mix

13.

Any nonpersonal communication paid for by an identified sponsor

a)

Blog

b)

Advertising

c)

Preselling

d)

Viral marketing

14.

Creating interest and demand for a product before it is available for sale.

a)

Blog

b)

Advertising

c)

Preselling

d)

Viral marketing

15.

Intentionally and subtly placing a branded product in a media without formally calling it to the attention of the viewer.

a)

Direct marketing

b)

Sales promotion

c)

Embedded marketing

d)

Viral marketing

16.

A type of advertising sent directly to individual customers without the use of a third party

a)

Viral marketing

b)

Persuasian

c)

Product promotion

d)

Direct marketing

17.

The efforts used to encourage customers to buy a product within a specific time period, usually as soon as possible.

a)

Sales promotion

b)

Direct marketing

c)

Advertising

d)

Preselling

18.

A promotional activity that encourages customers to participate rather than just observe.

a)

Public relations

b)

Visual merchandising

c)

Press release

d)

Event marketing

19.

The process of creating floor plans and displays to attract customers attention and encourage purchases.

a)

Event marketing

b)

Press release

c)

Visual merchandising

d)

Press kit

20.

Consists of the marketing activities promoting goodwill between a company and the public.

a)

Event marketing

b)

Public relations

c)

Visual merchandising

d)

Press release

21.

A story featuring useful company information written by the company PR contact.

a)

Press release

b)

Public relations

c)

Press kit

d)

Event marketing

22.

A packet of information sent to the media about a new business opening or other major business events.

a)

Event marketing

b)

Press kit

c)

Press release

d)

Visual merchandising

23.

A meeting set by a business or organization to which the media is invited to attend.

a)

Press release

b)

Press conference

c)

Press kit

d)

Viral marketing

24.

Any direct contact between a sales person and a customer with the objective of making a sale

a)

Press conference

b)

Business-to-Business selling

c)

Personal selling

d)

Business-to-consumer selling

25.

Companies who sell to consumers.

a)

Business-to-consumer selling

b)

Business-to-business selling

c)

Personal selling

d)

Direct marketing

26.

A business selling to another business.

a)

Business-to-consumer selling

b)

Business-to-Business selling

c)

Personal selling

d)

Direct marketing

27.

The process of indexing a website to rank it higher on the list of results that appears when a search is conducted

a)

Internet advertising

b)

Social media advertising

c)

Search engine optimization

d)

Billboard advertising

28.

The process of determining the best media that meets a campaign’s objectives is known as

a)

Search engine optimization

b)

Media planning

c)

Social media advertising

d)

Internet advertising

29.

A firm that creates advertisements, commercials, and other parts of promotional campaigns for its clients

a)

Creative plan

b)

Reach

c)

Cost per thousand

d)

Advertising agency

30.

Outlines the goals, primary message, budget, and target market for the advertising campaign.

a)

Media plan

b)

Creative plan

c)

Reach

d)

Frequency

31.

The total number of people expected to see an advertisement.

a)

Search engine optimization

b)

Frequency

c)

Media planning

d)

Reach

32.

Refers to the number of times the advertisement appears before the customer.

a)

Frequency

b)

Reach

c)

Cost per thousand

d)

Circulation

33.

Refers to the cost of an advertisement per one thousand impressions.

a)

Frequency

b)

Circulation

c)

Cost per thousand

d)

Duration

34.

The number of copies distributed to subscribers in a defined time period.

a)

Circulation

b)

Frequency

c)

Duration

d)

Reach

35.

The time between reserving the advertisement space or broadcast time and when the advertisement actually runs

a)

Duration

b)

Lead time

c)

Frequency

d)

Reach

36.

A coordinated series of related advertisements with a single idea or theme.

a)

Headline

b)

Copy

c)

Typeface

d)

Advertising campaign

37.

A statement designed to grab the attention of viewers so they will read the rest of the advertisement.

a)

Headline

b)

Copy

c)

Typeface

d)

Font

38.

Advertisement text that provides information and sells the product.

a)

Headline

b)

Copy

c)

Typeface

d)

Font

39.

Verbs that tell the readers what to do.

a)

Copy

b)

Typeface

c)

Action words

d)

Font

40.

The visual aspect of the style and arrangement of type.

a)

Copy

b)

Duration

c)

Typography

d)

Headline

41.

A particular style for the printed letters of the alphabet, punctuation, and numbers

a)

Copy

b)

Headline

c)

Typeface

d)

Text

42.

In typography refers to the thickness and slant of the letters.

a)

Weight

b)

Copy

c)

Headline

d)

Font

43.

All the elements that illustrate the message of an advertisement.

a)

Typography

b)

Font

c)

Art

d)

Copy

44.

The arrangement of the headline, copy, and art on a page.

a)

Lead time

b)

Layout

c)

Art

d)

Typeface

45.

The blank areas on a page where there is no art or copy.

a)

Art

b)

Copy

c)

White space

d)

Blank space

46.

Identifies the person or company paying for the advertisement.

a)

Handwriting

b)

Signature

c)

Headline

d)

Copy