WorksheetsWRS - Quiz 1
Total questions: 25
Worksheet time: 17mins
An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of:
A. teamwork.
B. critical thinking and problem solving.
C. creativity and innovation.
D. work ethic.
Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent a(n):
A. negotiation
B. innovation
C. collaboration
D. initiative
Which of the following defines teamwork?
solve problems creatively and identify mistakes with efficiency
ability to motivate people to accomplish a better result for an organization
standards which direct the way individuals interact with others
working effectively and efficiently with others
Which of the following defines effective communication?
consists of the desire and ability for life-long learning
transferring information from one place to another, whether it is vocally, written, visually or non-verbally
values or standards which direct the way individuals interact with others
being able to evaluate arguments and information quickly
To maintain employment, you should...
take long lunches
show up late
over use sick time
arrive to work early or on time
To improve your listening skills, you should:
focus on the main topics, make eye contact, and ask questions (about the topic).
talk over the speaker and tell them why they are wrong.
sing loudly during the presentation.
look at the speaker but daydream.
Co-workers will want to work with you if you have a positive
cooperation
friend
attitude
reliable
Which of the following shows a poor work ethic?
arriving to work on time
being a reliable employee
volunteering for other duties
none of these
Finding work to do on your own without being told and working without someone supervising you shows
Information Security
Information Literacy
Information Technology
Initiative and Self-Direction
Providing helpful, courteous, and knowledgeable service is an example of:
Job Specific Tools and Technologies
Customer Service
Information Technology
Mathematics
Behaving in a way or doing what is expected or right and accepting the consequences for your choices.
accountability
responsibility
time management
Integrity
Acting in a way that shows you care about others feelings and well being
integrity
respect
dependability
hygiene
Which best describes interpersonal abilities?
working alone
completing tasks individually
not communicating with others
communicating with others
Why must employees be critical thinkers and problem solvers?
Situations will not always be the same, therefore thought will need to be used to find appropriate solutions.
All situations will be the same, therefore no thought is needed.
It is unnecessary because your manager will always solve problems for you.
Changes never occur and routines will never need to be altered.
Employers want employees who __.
show that they know what is expected of them by the company
are only late a few times per week
rarely follow the rules or meet expectations
always have a negative "this is too much" attitude
What would be the best definition of a hard skill?
Quantifiable skills such as abilities or talents
Interpersonal attributes
People skills
Subjective skills like communication
What would best define a soft skill?
Skills as abilities and talents
Easier to learn than hard skills
Skills not valued in the workplace
Valued interpersonal skills (people skills)
Why is it important to have hard and soft skills on your resume?
To get a girlfriend or boyfriend
To stand out and get hired by employers
To make your resume look more full
To maintain a healthy lifestyle
Which of these is not a hard skill?
A college degree
Creativity
Proficiency in a foreign language
Computer programming
Which of the following is an example of a hard skill?
Teamwork
Communication
Coding
Adaptability
How are hard skills generally learned?
Through social interactions
By practicing them over time in the real world
Through school, training, or previous work experience
By reading books
Give one example of a hard skill. Give one example of a soft skill.
Hard skill: Programming, Soft skill: Communication
Hard skill: Teamwork, Soft skill: Data analysis
Hard skill: Empathy, Soft skill: Typing
Hard skill: Leadership, Soft skill: Coding
Laurette’s supervisor asks her to select the best contractor for an upcoming construction job. Laurette narrows the choices down to four contractors. What is the process for making her decision?
A. Evaluate all factors needed and select the most suitable contractor based on the factors
B. Ask a coworker to help make the decision and select the best contractor using this rationale.
C. Select the contractor who is the most affordable and explain why to your supervisor.
D. Select the contractor who is closest indistance to the job location.
Paul feels the schedule posted at his place of employment is confusing. He creates a new form and presents it to his manager, sharing his thoughts on how it could improve the current schedule. This shows Paul's:
A. values.
B. diversity awareness.
C. integrity.
D. initiative.
Which of the following best resembles initiative?
A. Following leadership obediently
B. Seizing a leadership opportunity
C. Ethically demonstrating opportunity
D. Making quality evaluations
