WorksheetsShingo Insights and Guiding Principles
Total questions: 14
Worksheet time: 8mins
Which is NOT an insight of Organizational Excellence?
Ideal Results Require Ideal Behaviors
Purpose and Systems Drive Behavior
Principles Inform Ideal Behavior
Ideal Results Require Bad Behaviors
What are the guiding principles under Cultural Enablers dimension?
Create Value for the Customer, Create Constancy of Purpose, Think Systemically
Assure Quality at the Source, Improve Flow & Pull, Seek Perfection, Embrace Scientific Thinking, Focus on Process
Respect Every Individual, Lead with Humility
Select 3 example systems of Cultural Enablers.
Leader Standard Work
Value Stream Mapping
Coaching
Education and Training
What are the guiding principles of Continuous Improvement dimension?
Create Value for the Customer, Create Constancy of Purpose, Think Systemically
Assure Quality at the Source, Improve Flow & Pull, Seek Perfection, Embrace Scientific Thinking, Focus on Process
Respect Every Individual, Lead with Humility
Select 3 examples of system under Continuous Improvement.
Problem-solving (A3, PDCA, DMAIC)
Strategy Deployment
5S Methodology
Total Productive Maintenance (TPM)
What are the guiding principles of Enterprise Alignment dimension?
Create Value for the Customer, Create Constancy of Purpose, Think Systemically
Assure Quality at the Source, Improve Flow & Pull, Seek Perfection, Embrace Scientific Thinking, Focus on Process
Respect Every Individual, Lead with Humility
Which ideal behavior that aligns with LEAD WITH HUMILITY?
Constantly work toward simplifying work
There is consistent, predictable leadership engagement where the work happens.
Follow a structured approach to solving problems.
Create long-term solutions rather than leave temporary fixes in place.
What is the guiding principle of this behavior?
Behavior: Involve all employees in improving the work in their areas.
Create constancy of purpose
Assure Quality at the Source
Respect Every Individual
Think Systemically
What is the guiding principle of the following ideal behaviors?
Behavior 1: Follow a structured approach to solving problems
Behavior 2: Encourage employees to explore new ideas without fear of failure.
Focus on Process
Create Constancy of Purpose
Respect Every Individual
Embrace Scientific Thinking
Select 2 ideal behaviors on FOCUS ON PROCESS.
Set goals that are connected to the organization's overall goals.
Ensure that all parts, materials, information, machine parameters are correct and meet specifications before using them in a process.
Organize place of work so potential problems become immediately visible.
When an error occurs, focus on improving the process that created the error.
Which guiding principle mean "Perfect quality can only be achieved when every element of work is done right the first time. If a defect occurs in a product, it must be detected and corrected at the time it is created."
Assure Quality at the Source
Embrace Scientific Thinking
Improve Flow & Pull
Seek Perfection
Select one example of an ideal behavior of IMPROVE FLOW & PULL guiding principle.
Improvement is part of the work and not an extra activity.
Avoid producing more product than are necessary to serve customer demand.
All employees turn in suggestions.
Everyone learns how to collect data by going to where the work happens.
Which guiding principle means: "By understanding the relationships and interconnectedness of a system, people will make better decisions and improvements that will more naturally align with the desired outcomes of an organization."
Think Systemically
Seek Perfection
Lead with Humility
Create constancy of purpose
Select 2 examples of Ideal Behaviors under Enterprise Alignment.
Goals are visual and understood, and everyone knows if they are winning or losing.
Standard work is monitored and validated according to a schedule.
There is daily conversation about impact of performance to internal and external customers.
