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PMP F5 Examsim

Total questions: 175

Worksheet time: 1hrs 28mins

Name
Class
Date
1.
A customer requires knowing exactly the state of a product, the overall project, and the next steps planned for the next month each month. How should the project manager communicate with this customer?
a)
Send a weekly status email, including a complete assessment of earned value.
b)
Generate a monthly status report and include technical issues as an attachment.
c)
Have a monthly call with the customer to summarize what happened recently and give a general review of the product.
d)
Present the project progress in monthly increments with a formal validation and comprehensive understanding of the status
2.
A project manager is struggling to figure out the performance of the project teams in an agile environment. For the same scope of work, team A has calculated and delivered 100 story points and team B has calculated and delivered 125 story points.
a)
Team A as they have calculated fewer story points than team B.
b)
Team B as they have calculated more story points than team A.
c)
The team that completes the most stories selected from the sprint backlog.
d)
The team with the least amount of defects in their deliverables.
3.
At the midway point of a project, the project manager was informed of a market movement that would make the project results useless to the client. This information could cause the project to be cancelled or at least a big change on the scope and desired outcome. What should the project manager do next?
a)
Prepare all status reports and demos to keep the client focused on the project execution that has been successful.
b)
Have a transparent discussion with the project sponsor, offering support on the strategy evaluation if needed.
c)
Continue working on the project execution, as the business strategy is not responsibility of the project manager.
d)
Halt the project immediately, as the project manager knows it will be useless to the client.
4.
In an agile environment, a project leader should always consider a time for open and free discussions between team members on how the team can increase their performance. Why is this practice important for the team?
a)
Teams should take actions to continuously increase productivity
b)
Teams should continuously experiment new ways of doing things
c)
Teams should continuously seek to improve their processes
d)
Teams should continuously push their members to work harder
5.
A team is working on a complex and fast-changing new product development project. After a recent process evaluation, the team decides to add an agile toolkit to the predictive approach they are using. This addition is intended to improve the overall project delivery, success, and productivity. Which of the following describes how this change is intended to add value to the overall delivery, success, and productivity?
a)
A.Use the agile toolkit to leverage the ability of agile methods to respond effectively to change, while maintaining the benefits of a predictive approach to project management.
b)
Use the agile toolkit to replace all predictive methods with new agile methods, and by doing so, reduce poor productivity.
c)
Use the agile toolkit to compare agile against predictive methods, then choose the best approach for future projects.
d)
Use the agile toolkit and ask team members to choose between agile and predictive methods so that they will work more effectively and productively.
6.
The project manager of an AI project leads with grace and confidence. They provide support, listen attentively, and allow their team members to work under little supervision. What model of worker behavior does the project manager exhibit?
a)
Expectancy theory
b)
Theory X
c)
Theory Y
d)
D.Theory Z
7.
A project manager is managing a hybrid project. A stakeholder has directly contacted a team member and has requested a change. Due to the request, the team member was distracted from their work, which caused a loss in productivity. What should the team member do?
a)
A.Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the project manager.
b)
Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the change control board (CCB).
c)
Inform the scrum master regarding the stakeholder's request for a change and the impact this has had on productivity.
d)
Inform the scrum master so that the change can be discussed directly with the stakeholder.
8.
A long-term agile project has just reached its midway mark and a new project manager is appointed to take over. Additional to the project manager, a current stakeholder was interchanged with another who has more experience regarding the projects’ technology. What next step should the project manager take?
a)
Discuss expectations from the stakeholder and revise the engagement plan accordingly.
b)
Encourage the new stakeholder to convene with the product owner to review pertinent information.
c)
Notify all stakeholders after revising the project plan with new contents added.
d)
Hold all upcoming sprint review meetings with the new stakeholder in attendance and revise the project plan.
9.
A project manager is working on a complex, political project with many stakeholders having conflicting priorities. Senior management asked the project manager to ensure that there was no "noise" regarding the project. During a stakeholder meeting, the project manager asked a series of questions to confirm acceptance for each deliverable before asking for acceptance of the whole project. What did the project manager do to satisfy stakeholders?
a)
Responded to positive actions of the stakeholders to reward actions
b)
B.Acted in a manner that was consistent in the use of words and actions
c)
Engaged with stakeholders by cooperating toward mutual goals
d)
Acted based on the power authorized by senior management
10.
A project manager is assigned to a project that is already in progress because the original project manager left the organization unexpectedly. Unfortunately, the previous project manager did not adhere to the organization's knowledge transfer procedures prior to leaving the organization. What can the new project manager do to fill the knowledge gaps? (Choose 3)
a)
Review the project documentation, including the project plan, requirements document, and risk register.
b)
Proceed with the project as planned and engage in job shadowing activities.
c)
Meet with key stakeholders to understand their expectations and priorities.
d)
Interview team members to learn about their areas of expertise and experience with the project.
e)
Reach out to the previous project manager and request a comprehensive knowledge transfer.
11.
An internal project has delivered its scope on time, within budget, and with the expected quality. The client was satisfied with the result and it enabled them to launch the new product to market. However, the product did not attract the expected interest and did not cover the investment made. The project team is aware of these results and it is impacting their morale to deliver the next project. How should the project manager handle this situation? Choose 2 answers.
a)
A.Have a discussion with the team to explain that the product success is not a direct result of the project and it does not reflect their performance
b)
Have a meeting with the business to make sure they understand the project met its objectives
c)
No action is necessary, as the project manager is only responsible for the project deliverables.
d)
Have a conversation with the business sponsor to validate the strategy for the new project based on this result.
12.
A project manager is in a successful automotive company with high quality standards. The project manager needs to ensure that they create a high-quality WBS. Which of the following is not a key characteristic of a high quality WBS?
a)
Deliverable oriented
b)
Hierarchical
c)
The 100% rule
d)
Customer focused
13.
A project manager's team has identified the lack of proper knowledge transfer expectations in the project. Which of the obstacles does not apply in this situation?
a)
A systematic review of the completed project
b)
Personally handled failures and mistakes
c)
Insufficient individual motivation to document the lessons learned
d)
Sparse leadership involvement to promote knowledge transfer
14.
A project to create a new product is completed and introduced into the market, but sales are much lower than expected. Analysis determines that the product is misaligned with the organization's core competencies. During what activity should this have been discovered?
a)
What-if scenario analysis
b)
Business case review
c)
Strategic performance evaluation
d)
Scope definition
15.
A project team has identified a number of defects with some deliverables and intends to resolve these as soon as possible. The project manager will need to submit a change request to the change control board (CCB). What should the project manager do before the request is submitted?
a)
Implement the changes immediately due to time constraints.
b)
Send the change request to the client for approval.
c)
Complete an impact analysis of each requested change.
d)
Send the change requests to the sponsor for approval.
16.
A project manager is managing an agile project. A new team member, who has never worked in an agile team, joins the project. The new member asks the project manager to explain why an agile approach is used. What should the project manager's response be?
a)
To eliminate the risk and increase the predictability and visibility
b)
To deliver value faster and change the scope based on feedback
c)
To reduce the costs and increase the quality of the end deliverables
d)
To eliminate the need for documentation by delivering working products
17.
A project manager in a cross-functional organization needs to inform the department manager of the number and type of resources required, and the length of time they will be needed. What should the project manager use to present this resource information?
a)
Resource assignments
b)
Resource histogram
c)
Responsibility assignment matrix (RAM)
d)
Project organization chart
18.
Project managers must be able to identify flaws that cause errors in decision making. Which option would help a project manager make optimal decisions?
a)
A.Utilizing biases
b)
Using false assumptions
c)
Checking with others
d)
Applying logical errors
19.
A company's project management office (PMO) is incorporating more adaptive technologies and has hired a new project manager with hybrid project management experience. The team is slow in adopting the new methodology and has not been updating project artifacts in a timely manner. Which action should the project manager take to improve the team's performance?
a)
Send an email asking all project team members to complete updates at the end of the day.
b)
B.Set up a training session for all project team members.
c)
Reach out to the functional managers for support.
d)
Speak individually with each project team member about making the needed updates.
20.
A newly-hired project manager is running a project for the first time and is worried about rising tensions. Project team members are arguing during an effort-intensive phase and stakeholders have voiced some doubts about the project's performance. In a discussion with a senior project manager, the new project manager admits that they have a fear of conflict and asks the senior project manager how they perceive conflict. How should the senior project manager respond?
a)
Conflict in projects is inevitable - focus on managing it.
b)
Conflict in projects is preventable - replan the mitigation.
c)
Conflict in projects is disastrous - prepare a recovery plan.
d)
Conflict in projects is healthy - refrain from interfering.
21.
During release planning, a conflict arises between stakeholders regarding prioritizing certain needs, which is causing the development team to lose focus. To align all stakeholders and resolve this conflict, which conflict resolution technique should the project manager employ?
a)
A.Forcing
b)
Collaboration
c)
Withdrawal
d)
Smoothing
22.
A project manager has identified stakeholders for a software development project: the sales team will be the primary users of the new software application; the IT department will be responsible for deploying and maintaining the new software application; and the project sponsor is the executive who is responsible for approving the project and providing funding. The project manager is in the planning phase of the project, and must engage the stakeholders. What is the most important thing for the project manager to do to build shared understanding?
a)
Hold a kick-off meeting with all stakeholders.
b)
Create a stakeholder register and communication plan.
c)
Identify the stakeholders' needs and expectations.
d)
Document the stakeholders' concerns and risks.
23.
A project team is in the process of identifying the benefits associated with two projects in order to choose the one that will deliver more business value. The task involves analyzing which project best helps the company meet its compliance and regulatory requirements, as well as improve customer satisfaction. Which of the following best describes the category of the benefits being analyzed in this task?
a)
Quantitative benefit
b)
Qualitative benefit
c)
Quality benefit
d)
Real benefit
24.
A team receives outsourced deliverables and determines that they do not meet the agreed-upon acceptance criteria. What should the project manager reference to verify this with the vendor?
a)
A.Procurement management plan
b)
Request for proposal (RFP)
c)
Statement of work (SOW)
d)
Inspections
25.
A project steering group has made a decision to change the vendor that will deliver a component of a project. Which of the following activities should be included in the handover? (Choose 2).
a)
The old vendor should provide training for the new one and assist with the transition.
b)
Both vendors should provide additional incentives for staff during the transition
c)
The new vendor should take over activities as per the existing project plan
d)
The new vendor should shadow the old vendor to ensure knowledge transfer.
26.
While preparing a project charter for a new project, a project manager reviews lessons learned from previous projects. The lessons learned documents show frequent issues with low engagement levels and stakeholder misalignment on project objectives. What should the project manager do to avoid repetition of this issue in the new project?
a)
Allow any stakeholder to join the change control board (CCB) at any time in the project.
b)
Include all stakeholders in the responsibility assignment matrix (RAM) for acceptance of the deliverables.
c)
Gather all the requirements provided by every individual stakeholder and include in the work breakdown structure (WBS).
d)
Build a common understanding among stakeholders about key deliverables described in the approved project charter.
27.
During a group activity to identify an input to the Plan Procurement Management process, some participants disagree with the ranking of compliance-related items. What tool or technique should the project manager use to resolve this?
a)
Affinity diagram
b)
Multicriteria decision analysis
c)
Nominal group technique
d)
Brainstorming
28.
An impact assessment reveals that a deliverable could be delayed by two weeks. A key resource has not been available to work on a non-critical activity due to other priorities. This could cause work overload on the other remaining resources. Since cost is a major constraint for this project, what should the project manager do immediately?
a)
A.Determine if the task has available float to meet the project end date.
b)
Hire a temporary resource to do the job.
c)
Consult the team and reduce the scope.
d)
Change the resource calendar to avoid major delays.
29.
A senior manager informs a project manager that the project is not performing as well as other projects. What can the project manager use to improve performance for the next series of iterations?
a)
Retrospective session
b)
Backlog analysis
c)
Team building
d)
Team motivation
30.
A project manager is working on a long-term project in a complex environment. The project manager's focus is on maintaining healthy team work and collaboration. What conflict resolution strategy should be used within the project team?
a)
Problem solving
b)
Compromising
c)
Accommodating
d)
Consultation
31.
A team has been working for two months and has consistently missed planned user stories. How should the project manager address this issue?
a)
Promote changing the iteration duration in order to commit as planned.
b)
Ensure the sprint size is appropriate for the iteration duration.
c)
C.Engage in recruiting a highly skilled resource to reinforce the skills.
d)
Consider using a reward system to encourage timely delivery.
32.
A lengthy, ongoing project exhausts a project team. Due to deadline issues, the project manager cannot extend the project schedule. What should the project manager do next?
a)
Review the project charter.
b)
Provide more recognition to team members.
c)
Discuss the situation with the team.
d)
Request additional resources.
33.
A project manager is managing an agile project. The PMO manager is not familiar with agile delivery. Which of the following statements describe the agile approach?
a)
A.Responding to change over following a plan
b)
Customer collaboration over following a plan
c)
C.Responding to change over processes and tools
d)
Customer collaboration over comprehensive testing
34.
A project manager is leading an agile project. For iterations one through five, the team’s velocity chart displays 18 story points, 30 story points, 22 story points, 23 story points, and 22 story points. What does this information demonstrate about the team's performance?
a)
A.The team is not following agile practices properly.
b)
The team's velocity is stabilizing over time.
c)
The team is lagging behind as per the schedule.
d)
The team needs to change their agile methodology.
35.
During a complex project, a stakeholder informs the project manager about a requirement and proposes to call a meeting to inform team members mid-sprint. What should the project manager do first?
a)
Schedule a meeting with the stakeholder and a team member.
b)
Ask the stakeholder to explain and implement the requirements immediately.
c)
Host a meeting with all team members to discuss the requirements.
d)
Request the product owner add to the product backlog to be treated in the next iteration.
36.
A company has an existing contract to maintain and enhance a client's customer database. The company's legal department informs the project manager that a new piece of legislation requiring stricter protection of customer information might soon be signed into law. The law will require additional security features to be implemented into the database the project manager is maintaining. These features are not included in the scope of the current contract. What should the project manager do?
a)
Seek the project sponsor's support to influence the client to amend the contract immediately.
b)
Ask the legal department to raise the issue in the next contract negotiation with the customer.
c)
Update the risk register with the issue and plan risk response with the project sponsor and client.
d)
Wait until the legal requirements are finalized so the change in scope can be concretely defined.
37.
What interpersonal skills do project managers or teams need to monitor stakeholder relationships, evaluate engagement strategies, and modify these approaches as needed?
a)
Active listening, leadership, and cultural and political awareness
b)
Coaching, decision-making, and cultural and political awareness
c)
Active listening, team building, leadership, and networking
d)
Networking, influencing, and cultural awareness
38.
An application developer took a story card to work that read "Customer can pay using credit card". After the implementation, the functionality was rejected because the application could not accept foreign credit cards. What should the project manager have done to avoid this issue?
a)
Described the user story in more detail.
b)
Scheduled the user story for the next iteration.
c)
Performed iterative backlog grooming with the team.
d)
Gathered more detailed requirement specifications from end users.
39.
You are managing a complex project with a large number of stakeholders. You decided to use the Salience Model to identify and group the most important stakeholders based on their power, urgency and legitimacy. Which of the following aspects is the most important in this instance?
a)
Dominant
b)
Dependent
c)
Demanding
d)
Definitive
40.
A project manager is working on a complex project. The project includes many stakeholders with conflicting priorities. Which two actions should the project manager take to be prepared for negotiations and gain support from all of the stakeholders? (Choose two)
a)
Allow enough contingency to cope with scope changes.
b)
Develop a good relationship with the project team.
c)
Understand the politics and personal interests of the stakeholders.
d)
Develop a good communications management plan.
e)
Develop a good risk management plan.
41.
Which is an essential component for maintaining the support and commitment of all stakeholders?
a)
Honesty
b)
Effective communication
c)
Transparency
d)
Reliability
42.
A project team has been tasked to build a new product. The team builds the demo first and add features to the initial product. This is an example of what technical practice?
a)
Test-Driven Development (TDD)
b)
Continuous Delivery
c)
Behavior-Driven Development
d)
Spikes
43.
In the Project team meeting the team members are complaining of a drop in motivation and that they don't feel that their efforts are appreciated. You decided to build and present the team as a high performance team to the organization. Which of the following attributes of the organizational environment and managerial style will lead to a high performance team? Select 3
a)
Personal Driving Forces.
b)
Work Challenge Dividend.
c)
Progressive Financial Rewards.
d)
Stimulating Environment.
e)
Problem Solving Techniques
44.
A project manager needs to ensure that the products of the organization meet certain government standards and regulations. The project manager's team is developing a business requirements document (BRD) to help in this regard. Which of the following statements are correct about compliance requirements? (Choose 2).
a)
Compliance requirements are functional requirements and must be included in the BRD.
b)
Compliance requirements are non-functional requirements and must be documented in the BRD.
c)
C.Compliance requirements should be part of the project scope and should be managed by the project team.
d)
Compliance requirements can be considered organization assets and do not need to be included in the BRD.
e)
Compliance requirements can not be considered organization assets and must be included in the BRD.
45.
A project manager participates in a focus group that implements project management changes across the organization. The goal is to improve project effectiveness and success. Which process should the project manager suggest for lasting and successful change within projects?
a)
Conduct individualized skills assessments and provide targeted training for each team member.
b)
B.Monitor external regulations and adapt project management practices accordingly.
c)
Faciliate open communication and build buy-in from all project stakeholders.
d)
Implement a project management change management plan aligned with industry best practices.
46.
In an industrial plant, the owner has decided to add more capacity to the plant by installing a new machine and updating the software used in production. This capacity enlargement will occur while the plant is still functioning and producing. The software update will be accomplished using an agile approach in order to minimize risk. The machine procurement, installation, and integration will be accomplished using predictive approaches. What types of communications will the project manager have to design into the schedule management plan to ensure the project will be on schedule?
a)
Weekly colocated meetings with the relevant stakeholders
b)
B.Biweekly written status reports from the relevant stakeholders
c)
Weekly one-on-one meetings with each of the relevant stakeholders
d)
Biweekly conference calls with the relevant stakeholders
47.
A project team is working on determining the dependencies for activities for an ongoing project. What action should the project team take first to manage dependencies successfully?
a)
Monitor and track the dependencies.
b)
Communicate the dependencies to the sponsor.
c)
Assess and document the dependencies.
d)
D.Appoint project schedulers for all tasks.
48.
A company is using Lean Six Sigma methodology on a project. Midway through the project, an external Lean consultant is invited to conduct an audit to ensure that the methodology is being properly applied. Which process is being employed?
a)
Manage Quality
b)
Control Quality
c)
Perform Qualitative Risk Analysis
d)
Plan Quality Management
49.
In the middle of a project incremental delivery, due to a change in the technology, a team member informed the project leader that due to a lack of knowledge in the technology the delivery will be delayed and suggests outsourcing services. What should the project manager do?
a)
Inform the end user of the delay of the specific delivery due to the new technology
b)
Search for an outsourcing service with the experience needed
c)
Inform the sponsor of the delay and ask for their support and approval
d)
Discuss the impact of the new technology with the team and decide action jointly
50.
What are the four team-building leadership styles?
a)
Visionary, affiliative, coaching and participative
b)
Visionary, affiliative, coaching and pace setting
c)
Visionary, affiliative, coaching and directive
d)
Visionary, affiliative, coaching and high waters
51.
A team member is hosting an event and invites several colleagues through their work calendars. Another team member, who was not invited to the event, is noticeably distracted during several standup meetings. What should the project manager do?
a)
A.Ask the individual who is hosting the event to mark it as private.
b)
Set up a meeting with the distracted team member to discuss any issues.
c)
Ask the individual who is hosting the event to use private communication methods.
d)
Add a social events section to the charter to handle these situations.
52.
The sponsor notified the product owner that the budget was approved for a project. However, any additional investment for the project would have to wait until the next fiscal year. The product owner is concerned that this will hold up the project. What should the product owner do?
a)
Track the budget based on the release plan and show the value to the business.
b)
Explain that the project is just starting and the budget will need to be adjusted.
c)
Track the budget based on each sprint and remove nice-to-have deliverables.
d)
D.Ensure that the project manager monitors every invoice from the project.
53.
A project manager engaged in the delivery of a global project is in the process of recruiting a project team. After the team is formed, what should the project manager do?
a)
Send a welcome email and host a team introductory event with the team members so they get to know each other.
b)
Send a project management plan and charter to team members to familiarize them with project goals and procedures.
c)
C.Arrange a meeting for team members to discuss any concerns regarding requirements and project scope.
d)
Send the team members a survey to learn more about each member, share the results via email.
54.
An agile team has been struggling to keep up with the planned pace, which is frequently resulting in sprint failures. What should the project manager do to help avoid this situation in the future?
a)
Ask the project sponsor to approve overtime to compensate for the lack of performance while adjusting the plan.
b)
B.Review the velocity of the team over the last several sprints and adjust the plan accordingly.
c)
Replace junior team members with more experienced ones, and negotiate the project scope to compensate for the budget gap.
d)
Switch to a Kanban approach to have better control on the planned pace by limiting work in progress.
55.
A multinational company is locally developing a digital product using a new technology platform. The only expert on this platform is located in the company's headquarters, and they are responsible for providing support to different countries. How can the local project manager ensure the involvement of this expert?
a)
Design a travel schedule so that timely, onsite assistance can be provided.
b)
Include the expert on the team using a virtual environment.
c)
Ask the project sponsor to assign the expert as a full-time member of the team.
d)
Ask team members to contact the expert as an external expertise source on an as-needed basis.
56.
A team member approaches the project manager immediately after the end of the project meeting about his need for help to complete a late-due-date task. What should the project manager do?
a)
Ignore the team member's request, and ask for double the efforts to complete the task
b)
B.Discuss the issue during the daily meeting, and decide the course of action with the team
c)
Ask the team member to step out from the task and re-allocate the task to someone else
d)
Ask a junior team member to help in the completion of the task on the due date
57.
A project manager decided to involve a third party to manage project risk given that they had more experience than the current project team. What kind of response strategy did the project manager apply to address overall project risk?
a)
Avoid
b)
Exploit
c)
Transfer
d)
Reduce
58.
A project manager wants to motivate their team members and improve project performance. Which approach is most likely to be effective?
a)
Reward all team members equally with formal awards to publicly recognize their achievements.
b)
B.Implement initiatives based on the project manager's understanding of what motivates others.
c)
Delegate motivation to team members, assuming they are professionals who self-motivate.
d)
Offer a diverse range of motivational incentives tailored to individual team member needs.
59.
A project manager is helping an organization transition from traditional methods to agile. The infrastructure, data warehousing, and enterprise architecture teams operate very differently than the application development teams. How should the project manager implement agile in this organization?
a)
Ask every team in the organization to implement the same agile methodology so that a one-size-fits-all solution can provide consistency across all teams.
b)
Tailor the implementation by deliberately adapting the approach to make it more suitable for the given environment and work at hand.
c)
Force the top-down transition approach by asking the CEO to provide support for implementing agile in every team in the organization.
d)
Ask one team to implement scrum as a pilot so that all other teams in the organization can also implement scrum by learning from this team.
60.
During project execution, a project manager learns that a team member's functional manager wants to remove them from a project because they believe they should not execute a certain task due to conflicting priorities. What should the project manager do first?
a)
Check the responsibility assignment matrix (RAM).
b)
Check the work breakdown structure (WBS).
c)
Check the organizational chart.
d)
Check the resource management plan.
61.
Which of the following steps gives special attention to the group decision making processes?
a)
Problem Definition
b)
Problem Solution Generation
c)
Ideas to Action
d)
Solution Action Planning
62.
A project manager is working on a complex project with many stakeholders that have conflicting priorities. Senior management asked the project manager to avoid "noise" because this is a highly political project. The project manager opted to use expert opinion from well known industry profiles. What did the project manager do to satisfy senior management's request?
a)
Responded in a friendly manner to senior management
b)
Appeared to be consistent in the use of words and actions
c)
Cooperated with senior management to achieve mutual goals
d)
Took action based on the senior management's power to act
63.
During a project's initiation phase, the project manager reviews the business case and finds that information is incomplete. What should the project manager do?
a)
Add an information gap to the risk register.
b)
Review the project statement of work (SOW) to create the project charter.
c)
C.Revise the business case to narrow the project scope and create the project charter.
d)
Review the business case with the sponsoring organization to confirm that the project aligns with business needs.
64.
All quality controls have passed, and a project deliverable is ready to be released to the customer. However, a change request to add new quality criteria has been approved. What should the project manager do first?
a)
Update the project management plan
b)
Stop the release of the deliverable to the customer.
c)
Use the new quality criteria for future deliverables.
d)
Update the risk register.
65.
The steering committee has asked a project manager experienced in agile to provide an indication of the time remaining on a medium-sized project. What tools can be used to provide this information?
a)
Analysis of the business requirements document
b)
A release burndown chart
c)
Story points for the remaining user stories
d)
Surrogate measurements
66.
At which stage in the Tuckman team development model should the project manager put the most focus on increasing team motivation?
a)
Forming
b)
Storming
c)
Norming
d)
Performing
67.
A project manager is assigned to a very complex and technical project. The project manager is currently working on the resources plan, and intends to recommend to the project sponsor that external resources should be used instead. What risks can be mitigated using one or more vendors to deliver components of the project? (Choose 3).
a)
Financial
b)
Schedule
c)
Technical
d)
Political
e)
Scope
68.
A new project has high uncertainty in the cost required for completion. What approach should the project manager use to determine the expected costs?
a)
Analogous estimating
b)
Statistical techniques estimating
c)
Parametric estimating
d)
Three-point estimating
69.
A transportation company is transforming its operational processes and the main system this company uses to move freight. The scope statement is in place. An iterative delivery approach has been agreed by all stakeholders. What does the project manager need to do next to help the team understand the work that needs to be done?
a)
Start working on the project management plan with work packages, a detailed schedule, and work assignments for team members.
b)
Work directly with stakeholders on the work breakdown structure (WBS) and assign tasks with a required timeline for each team member to start the work.
c)
Work with the team to decompose the scope into a WBS and work packages in order to create required deliverables and timelines.
d)
Create the requirements management plan to outline how project requirements will be collected, analyzed, and documented, and then assign requirements to team members.
70.
After an organization trained and implemented a new mandatory project management software application for all project staff, the project manager noticed that several team members show low levels of commitment to the new software. What is the cause for this?
a)
Fear of the unknown
b)
Lack of required skills
c)
Lack of clear project vision
d)
Too much communication
71.
A project manager is managing a project involving a few vendors. The project sponsor asks how the project will acquire goods and external services. Where should this information be documented?
a)
In the Procurement Management Plan
b)
In the Master Service Agreement
c)
In the Bill of Materials Contract
d)
In the Service Level Agreement
72.
A team lead is assigned to an ongoing project. The team members have been working together for a while. How should the team lead start building relationships?
a)
Distribute tasks and observe the quality of the deliverables.
b)
Talk about personal preferences and make sure the team understands your approach.
c)
C.Ask some team members to share information about other members to become familiar with the team.
d)
Ask the team members directly about both personal and work-related matters.
73.
A project manager is leading a project team composed of members from different departments, including engineering, marketing, and sales. During the development process, a conflict arises between the engineering and marketing teams. The engineering team is focused on delivering the product on time and within budget, while the marketing team is focused on ensuring that the product meets the needs of the target market. What should the project manager do?
a)
Suggest that the engineering and marketing teams each give up something to reach an agreement.
b)
Suggest that the engineering and marketing teams work together to find a solution that works for both teams.
c)
Suggest that the engineering team is correct and ensure that the product is delivered on time and within budget.
d)
Suggest that the engineering and marketing teams compete to see who can come up with the best solution
74.
A project is set to install three MRI units in a hospital; one unit has passed acceptance testing and two are under construction. The client requests a change order to add a fourth unit with slightly different requirements. What should the project manager do to accurately estimate the additional unit's delivery?
a)
Rely on historical data from similar projects.
b)
Break the work down into smaller tasks and estimate each individually.
c)
C.Use industry formulas or models based on project characteristics.
d)
Compare the new unit to the existing ones and adjust the existing estimates.
75.
A project manager planning a strategic predictive project has suddenly fallen ill. The project baseline must be submitted to the customer within 3 days, and the project management office (PMO) director must find someone to finish the planning. The choices are: Project manager A: highly experienced in Scrum projects only, available immediately for 2 days only Project manager B: moderately experienced mainly in construction projects, available the next day for 1 week Which project manager should the PMO director choose and on what basis?
a)
A is available immediately and has more experience to plan quickly and correctly.
b)
B better understands the complexities of predictive planning and has use of a network of subject matter experts (SMEs).
c)
A is more up to date and conversant with the latest project planning trends and methodologies.
d)
B will be available to work for a longer period in case the submission deadline is missed.
76.
An experienced project manager is managing a multi-million dollar agile project. The project manager communicates the ground rules to the team, but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules. What should the project manager do first to ensure team adherence to the ground rules?
a)
Contact human resources to request a written warning letter be sent to team members not following the ground rules.
b)
Ask the functional manager to replace team members not following the ground rules.
c)
Schedule a meeting with the project team to reinforce the ground rules.
d)
Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action.
77.
What tool should a project manager incorporate to better identify and respond to common stakeholder resistance to change challenges?
a)
Change management
b)
Risk management
c)
Stakeholder management
d)
Communication management
78.
During the planning of a project with incremental deliveries, the team realizes that they will need specific expertise for one of the deliverables towards the end of the project. What should the project manager do next?
a)
Enroll the team in training so they can be equipped with the needed expertise.
b)
Request the availability of the needed resources with expertise from the project sponsor.
c)
Ask the team members to acquire expertise through self-paced learning.
d)
Define and share the work agreement with the team to coordinate activities to acquire expertise.
79.
A new warehouse facility is under construction. The project manager implements team development efforts such as training that will result in a lower defect ratio. What should the project manager do next?
a)
A.Introduce a training program.
b)
Update the resource management plan.
c)
Increase quality control reviews.
d)
Add training costs to the budget.
80.
A project requires the services of a specialized vendor to install a very complex and expensive piece of equipment. The project manager sent an email a week ago to a partner to request a specialist come on-site. Unfortunately, the vendor has not replied to confirm. What communication method was used in this case?
a)
Pull
b)
Interactive
c)
Push
d)
Interpersonal
81.
A project manager is working with a Scrum team that is continually missing deadlines. The steering committee is concerned about the project as it is not clear that it will deliver the expected value. After some analysis, the project manager discovers there is a mismatch of competencies in one of the teams. What should the project manager do?
a)
Accept the risk of the project missing deadlines due to the mismatch.
b)
Provide appropriate training to compensate for the mismatch.
c)
Update the project schedule to reflect the delay.
d)
Emphasize to the teams the importance of meeting the agreed deadlines.
82.
An agile coach is counseling a large software organization that has been using waterfall methodology and now plans to start using agile or hybrid methodology. What would be a project manager's suggestion?
a)
Continue using waterfall, since hybrid does not fit with the organizational structure.
b)
Start with agile and then move to hybrid, although agile takes time to implement.
c)
Start using hybrid methodologies because waterfall knowledge is transferable.
d)
D.Start using hybrid, the more appropriate methodology for software organizations.
83.
After stakeholder data and information collection is complete, an analysis of the collected data begins. The power/interest scores are plotted for each stakeholder on a set of the axis to provide a visualization of stakeholder power and interest. There are three stakeholders that have low power and low interest. What are the actions for them?
a)
A.They must be kept satisfied by ensuring their concerns and questions are addressed adequately.
b)
They require minimal management effort.
c)
They must be kept informed and updated on the project.
d)
They must be kept satisfied, but also actively engaged with and consulted on the project.
84.
A project manager for a large government organization decides to save money by changing the local implementation partner, and is considering using offshore resources instead. What are the main risks associated with using offshore resources? (Choose 3).
a)
A.Offshore resources may need more supervision due to time and cultural differences
b)
Offshore resources may not have the same business domain knowledge as the previous vendor
c)
Offshore resources may need more effort in planning and managing project budgets
d)
Offshore resources may need longer onboarding due to geopolitical differences
85.
Which of the following is different to the other options for managing external stakeholders in mega projects?
a)
Persuasion
b)
Deputation
c)
Give and take
d)
Strict orders
86.
In two months, there will be a delivery of project machines from a factory. The project team is in the process of performing a follow-up meeting to review the commitments and dependencies regarding these machines. Which actions should the project team take to ensure that the deliveries are properly performed by the factory? (Choose 2).
a)
Ensure that they track and monitor all dependencies and report at regular intervals.
b)
Send an email to the research and development factory one week before delivery.
c)
Specify exactly when a dependency is required and for how long this requirement holds
d)
Schedule a meeting with the factory regarding how the machine is going to be manufactured.
e)
Talk to the factory employees to ascertain if they are qualified to build the machines.
87.
There is a variety of communication styles along a continuum that includes passive at one end – expressive in the middle – aggressive at the other end. As a project manager, which is the best style for success in communications with stakeholders
a)
Passive
b)
Aggressive
c)
Passive-Aggressive
d)
Expressive
88.
A project manager is on a mega industrial project. The project team is distributed throughout six different countries and time zones. During a review meeting, it was noticed that important baselined milestone dates were missed. What is the most likely reason for the missed deadlines?
a)
Lack of buy-in commitment
b)
Poor team communication
c)
Misunderstanding stakeholder expectations
d)
Stakeholders' expectation is set too high
89.
A project manager in an organization is considering implementing an agile project delivery. The organization has a strong project management office (PMO) and a well-defined change control process. What key aspect of agile project delivery should the project manager emphasize as the most compelling argument for its adoption?
a)
Agile delivery can improve quality through incremental delivery and efficient defect repair.
b)
Agile teams offer flexibility in accommodating planned changes while streamlining the approval process.
c)
The product owner utilizes a list known as the backlog to prioritize work items, including planned changes.
d)
Agile delivery is well-suited for handling unforeseen changes and shifting business expectations.
90.
A project team recently completed a long-term project using a predictive approach. The team then started a new project with the same project manager, but now they are using an agile approach. After the initial sprint, the team waits for the project manager to make decisions on behalf of the team, as has been done in previous projects. What should the project manager do?
a)
Ask the product owner to make decisions for the team.
b)
Give continuous positive feedback to all team members
c)
Remind the team that they are using an agile approach.
d)
Coach the team to guide and support their own decisions.
91.
A product team is using a prototyping approach to deliver a multiyear business initiative. The project manager notices that a few user stories are taking longer to be delivered. What should the project manager do?
a)
Review the project timeline and reallocate resources.
b)
Conduct a retrospective with the team to identify bottlenecks.
c)
Escalate the issue to senior management for intervention.
d)
Modify the project scope to remove the delayed user stories.
92.
Which one of the following is not a Resource-Based Power in relation to mega projects?
a)
Recruiting on a contractual basis
b)
Recruiting expert talents
c)
Recruitment on the basis of secondment
d)
Recruitment via Direct Control
93.
During the weekly meeting, team members are reviewing the tasks assigned by the Project Manager. A few team members are complaining that there is not enough information to estimate how long it will take to complete the work. What is the most likely cause for this issue?
a)
Project objectives are not clearly defined
b)
The business environment is very dynamic
c)
Internal competition between team members
d)
D.Roles & Responsibilities are not clearly defined
94.
The project team members are dispersed across different countries. Suddenly, travel restrictions do not allow team members to collocate. When analyzing project risks, which risk analysis tools should the project manager use? (Choose two).
a)
Risk checklist
b)
Context diagram
c)
Meetings
d)
Data representation
e)
Diagramming techniques
95.
A project manager has engaged the sponsor and discussed concerns regarding noncompliance. The project manager understands that this could be a potential audit situation. What should the project manager do?
a)
Do nothing and continue to work as before, assuming there will be an audit.
b)
Disengage the noncompliant department, as this is problematic.
c)
Disclose the source of the problem to the auditors and let them decide.
d)
Gain the commitment and approval from leadership on noncompliance.
96.
A project manager is leading an agile project. The product owner complains that the project team is constantly completing fewer story points than the Scrum team working on another project. What should the project manager do to address this issue?
a)
Ask the team to address this issue as part of the retrospective to improve their velocity in the next sprint.
b)
Tell the product owner that it is incorrect to compare velocity across teams because story points are specific to each team.
c)
Get approval from the product owner to add a contingency buffer to the sprint, and change the duration to increase velocity.
d)
Take full responsibility for the team’s low performance as compared to the other team and apologize.
97.
You are the project manager in an organization that is implementing agile delivery. You have experience as a scrum master and will perform this role in addition to the project management responsibilities. One of the team members wants to know what the main focus of a servant leader is. What will be your response?
a)
Client satisfaction and value delivered demonstration.
b)
Growth and well-being of people and communities they belong to.
c)
Stakeholders expectation management and communication.
d)
Productivity and efficiency to achieve commitments made.
98.
An approved project charter stated that an agile approach must be used. During a lessons learned session, the client indicates that the team was unable to provide reliable cost estimates for the project, and that more time should be allocated to define the scope during the first iteration. What lesson should be captured in the lessons learned repository?
a)
The client should be exposed to the agile approach in advance to understand the cost estimating process
b)
The agile approach should not be used if the client requires reliable cost estimates.
c)
During the first iteration of a project, time should be allocated to define the scope and ensure that reliable cost estimates are performed.
d)
Client communications should be included in the daily standups.
99.
After an annual staff review, discussing project management and soft skills knowledge, the company made a decision to train all staff members to face new challenges. The method to train all staff members will be on a website where all content, exams, templates, and other organizational assets are available. What method is being used for training purposes?
a)
Pull
b)
Push
c)
Interactive
d)
Interpersonal
100.
A project is in the execution phase. Equipment and devices must be transported from the vendor's warehouse to the project site through five towns. Which stakeholders should the project manager involve in planning and executing a safe transport? (Choose 3).
a)
City councils
b)
Project sponsor
c)
Equipment installers
d)
Equipment suppliers
e)
Warehouse technician
101.
A customer's requested design change is approved by the change control board (CCB). The project manager then discovers that the change will cause a three-month project delay. What should the project manager have done to avoid this?
a)
Increased the authorized budget, and requested additional resources
b)
Redefined the project scope to include the new design
c)
Fast tracked and crashed the schedule
d)
Thoroughly assessed the request in accordance with the risk management plan
102.
A project team uses the Internal Rate of Return (IRR) occasionally to select the project projected to be most beneficial to the company. On one such occasion the IRR figures for the four projects were: Project A = 5%, Project B = 0%, Project C = 3% , Project D = 10%. Which of these projects should be selected based on these IRR figures provided?
a)
Project A
b)
Project B
c)
Project C
d)
Project D
103.
A project manager is facing a delay in a project due to a decision made by the functional manager to provide onsite support for another project without consulting other parties impacted by this decision. What should the project manager do first?
a)
Check the impact of the delay on schedule and cost.
b)
Share the work schedule with the functional manager.
c)
Meet with stakeholders to agree on a communications management plan.
d)
Inform the customer about the delay and set a new delivery date.
104.
A project manager is on a project that is part of a business transformation initiative impacting most of the 10,000 employees in the company. The scope of the project is the improvement of collaboration between teams by implementing a new cloud platform that will replace a 20-year-old communication tool. What will be the most critical success factor?
a)
Good quality, go-live should have zero critical defects.
b)
Good user interface developed by talented graphical artists
c)
Good change management planning and execution
d)
Good change control process with fast approvals
105.
A project manager seeks to alleviate the IT department's workload while empowering the business to initiate new implementations and lay the groundwork for future solutions. How should the project manager facilitate this transition?
a)
Enforce stringent IT governance policies centralized within the IT department, ensuring uniformity and control over all IT endeavors.
b)
Mandate comprehensive IT project proposals to the IT department for assessment and approval before any project can commence.
c)
Enable business units to use a simplified IT project management platform to initiate and monitor projects independently.
d)
Collaborate with cross-functional IT business teams to jointly plan and execute IT projects, fostering cooperation between stakeholders.
106.
When managing a strategic project for their organization, what four tools should a project manager use for risk analysis? (Choose four)
a)
Brainstorming
b)
Inspection
c)
Risk checklists
d)
Interviewing
e)
Decision tree analysis
107.
A project manager is creating a software project's quality management plan. While reviewing lessons learned from past, similar projects, the project manager discovers that rework due to quality issues resulted in cost overruns. What should the project manager do to ensure that quality is addressed throughout the software development life cycle?
a)
Conduct recurring retrospectives to regularly check on the effectiveness of quality processes.
b)
Assign a resource to focus solely on the project’s quality.
c)
Ensure that quality is tied to performance reviews.
d)
Identify new quality policies and procedures for the project.
108.
After consultation with executive stakeholders, it was decided that the project manager would replace a vendor while the project is in the execution phase. The new vendor simply has more domain knowledge and was not identified earlier, but is probably the right vendor candidate now. Which of the following documents would contain the best information for the new vendor?
a)
Request for Information (RFI)
b)
Request for Quote (RFQ)
c)
Request for Proposal (RFP)
d)
Request for Contract (RFC)
109.
A project manager is working on a complex project that has a very high environmental impact. The project was approved by the organization's PMO and is now in the planning phase. The project sponsor provided the project manager with a list of all project stakeholders. What will be the next activity in the Stakeholder Management Plan?
a)
Analyze
b)
Monitor
c)
Engage
d)
Identify
110.
Project manager B has been assigned to take over a project from Project Manager A. Project Manager A informs Project Manager B that the project is on schedule, only because Project Manager A constantly pushes the team to perform. What is the first action Project Manager B should take as the new project manager?
a)
Check the risk status.
b)
Check the cost performance.
c)
Determine a management strategy.
d)
Tell the team the new objectives.
111.
A project manager is working on requirement management in a pharmaceutical company. Which improvement is something the project manager's organization should expect as an outcome of the project?
a)
Reduced quality
b)
Increased costs
c)
Reduced risks
d)
Increased schedule
112.
A project manager is working on a large business transformation project. All of the build deliverables were signed off and the project manager is managing the transition to BAU (Business as Usual). Which of the following are important operational readiness considerations that the project manager needs to consider? (Choose 2).
a)
A cheat sheet for core functionality is provided and self training is encouraged.
b)
Formal training and access to documentation should be provided to all users.
c)
Responsibility and accountability are formally handed over to operational teams.
d)
The project team remains responsible for operational support during BAU.
113.
A project manager is assessing two investment opportunities. Project A is expected to generate cash flows of $100,000 per year for five years, with an initial investment of $350,000. Project B is expected to generate cash flows of $80,000 per year for five years, with an initial investment of $250,000. The company's required rate of return is 10%. What is the Net Present Value (NPV) for each project, and which one should the project manager recommend?
a)
The NPV for Project A is -$21,462.75, and for Project B is -$14,850.30. The project manager should recommend Project B because it has a lower NPV.
b)
The NPV for Project A is $21,462.75, and for Project B is $14,850.30. The project manager should recommend neither project as their NPVs are similar.
c)
The NPV for Project A is -$21,462.75, and for Project B is -$14,850.30. The project manager should recommend neither project as both have negative NPVs.
d)
The NPV for Project A is $21,462.75, and for Project B is $14,850.30. The project manager should recommend Project A because it has a higher NPV.
114.
A project team is faced with deciding on the next steps to take in order to address recently identified tasks schedule delays. The project manager expects team members to make the appropriate decisions for their respectively assigned tasks and proceed to implement them. Which type of leadership style is the project manager using in this instance?
a)
Democratic
b)
Autocratic
c)
Free rein
d)
Smoothing
115.
A new project manager is attempting to enable shared leadership within their virtual team. Which of the following options should the project manager avoid?
a)
Respect team members’ competencies
b)
Loosen the reins and avoid the “responsibility trap”
c)
Encourage leadership behaviors
d)
Maintain a "natural distance" with the team
116.
Which of the following project artifacts do not utilize the WBS as an input?
a)
Project schedule
b)
Project scope
c)
Risk management plan
d)
Quality plan
117.
A project is being audited to ensure compliance with organizational policies. What process is being conducted?
a)
Audit Schedule
b)
Plan Quality Management
c)
Control Quality
d)
Manage Quality
118.
A project manager has just completed the initiation phase of a project and needs to identify and analyze the stakeholders. The project charter focused on scope and budget approval only. What should the project manager do to identify stakeholders?
a)
Review lessons learned from previous projects.
b)
Review the project charter.
c)
Conduct a brainstorming session with the project team.
d)
Review the organization chart.
119.
What is the difference between risks and issues? (Choose two).
a)
Risks are uncertain and issues are certain.
b)
Risks are certain and issues are uncertain.
c)
Risks have occurred and issues may not occur.
d)
Risks may not occur and an issue has occurred.
120.
An agile project is running its fifth iteration out of 10. After the last retrospective, the team members realize that they had to work extra hours to deliver the committed work. What should the project manager do?
a)
Ask the team to have a lower commitment for the next iteration.
b)
Ask for additional team members to maintain the velocity.
c)
Conduct a focused retrospective to help the team to discover the root cause.
d)
Implement a checkpoint in the iteration to verify if the team is on track.
121.
A project team is working on a complex high-priority project. The project manager is informed that there is a superficial disagreement between a project sponsor and a project team member. This conflict could negatively impact the project timeline and must be resolved immediately. The team member desires to maintain a good relationship with the project sponsor and asks the project manager how they should approach the situation. What conflict resolution approach should the project manager suggest?
a)
Collaborating
b)
Accommodating
c)
Compromising
d)
Forcing
122.
A project manager is managing a project with a hybrid approach and has requested a senior team member to perform a quantitative risk analysis. The team member responds that they do not have the knowledge to perform such an analysis. What should the project manager do?
a)
Escalate the issue to the functional manager.
b)
Contact the project management office (PMO) and request them to assign another team member who has the knowledge to perform this task to the team.
c)
Help the team member to perform the quantitative risk analysis through coaching, mentoring, and training.
d)
Perform the quantitative risk analysis for the team member.
123.
A project team decides to document new aspects of a regulation as additional elements in the work breakdown structure (WBS). Which of the following are potential downsides to this approach? (Choose 2).
a)
Traceability improves but requirements will likely remain fragmented.
b)
Traceability of requirements becomes more difficult at the project level.
c)
Some of these requirements may not be completed as part of the project itself.
d)
Regulatory requirements are not necessarily tied to the scope of the project
e)
Splitting the new items takes time and also requires effort to update the WBS.
124.
A project manager works for a global company and understands the importance of the requirement management plan. When should the requirement management plan be implemented?
a)
At the start of the project
b)
Prior to executing
c)
After customer contract signature
d)
D.During the planning phase
125.
During an important project, one of the contractors complains that the approval process is difficult to handle and may delay the project schedule. What should the project manager do first?
a)
Hire additional resources for the team to mitigate this risk.
b)
Discuss with the team to find options to mitigate the risk.
c)
Escalate the risk to upper management as critical for timely delivery.
d)
Add the risk to the risk register to be monitored and reviewed.
126.
A project manager discovers a significant flaw in a major project deliverable. Which project management process is being performed?
a)
Manage Quality
b)
Control Quality
c)
Plan Quality Management
d)
Statistical Sampling
127.
A newly formed team has become accustomed to agile practices. The project lead has noticed that while they are performing according to expectations, there is boredom with daily team practices among many of the team members. What should the project lead do in this situation?
a)
Allow the team to self-organize and have them analyze the situation in their retrospective session and self correct.
b)
Challenge the team to find new ways to achieve higher levels of performance to improve the situation.
c)
Speak with individual team members to determine what they would like to do to improve the situation in the team.
d)
Have the team inform senior management of the situation and ask for recommendations.
128.
A project manager has noticed apparent interpersonal conflict between some team members during the initiation of a project. When should the project manager address this problem?
a)
At the earliest time possible to prevent the conflict from escalating later in the project
b)
Prior to every meeting by reminding the project team to be respectful with each other
c)
Directly after an outburst or dispute between members to determine which member is right
d)
At the end of the project to let the conflict de-escalate and record it in the lessons learned
129.
A group of stakeholders at a financial institution are conducting a project closure review. Some of the stakeholders are concerned that the project deliverables do not satisfy the established closure criteria. What is the first thing that the project manager should do to address this issue?
a)
Assure the stakeholders that the project deliverables satisfy all established closure criteria.
b)
Propose that the closure criteria be amended by removing the criteria that have not been met.
c)
Take corrective measures by adapting the closure criteria and extending the project timeline.
d)
Perform a thorough analysis to determine why the closure criteria have not been satisfied.
130.
One in two dispersed teams fails to reach objectives due to:
a)
Inability to manage the distributed workforce
b)
Conflict management
c)
Team purpose identification
d)
Distribution of power
131.
An educational institution raises a complaint after placing an order for a software module from a company using agile practices. The complaint claims that billing for payment of a partial delivery violates the Agile Manifesto if the customer was not involved in progress meetings. The customer's claim is supported by which of the Four Values of the Agile Manifesto?
a)
Processes maintaining a constant pace indefinitely
b)
Software delivery frequently and in short periods
c)
Customer collaboration over contract negotiation
d)
Working software as a primary measure of progress
132.
A project manager is leading a project with a scope partially delivered by a vendor. The vendor's processes and tools differ from the project team's, which may pose a risk. How should the project manager mitigate this risk?
a)
Coach the internal project team to use the vendor's processes and tools.
b)
Train the vendor to use the same processes and tools as the internal team.
c)
Develop a strategy to align the internal and vendor processes and tools.
d)
Recommend engaging a new vendor that uses the internal processes and tools.
133.
Which of the following is a tactic that a project manager can employ to effectively monitor the impact of the risk on the project while monitoring risks?
a)
Risk avoidance
b)
Risk escalation
c)
Risk acceptance
d)
Risk reporting
134.
In a program, several groups are identifying problem solving techniques and each group presents a proposal. Among those listed, which is valid?
a)
Performing project health checks
b)
Reading literature related to your industry
c)
Establishing a project suggestion box
d)
All of the above
135.
A project vendor has informed a project manager that an outsourced project deliverable will be available 6 months later than the agreed project schedule. The vendor stated that they are focusing on other project deliverables with priority dependencies, and this particular deliverable had no stated dependencies. What should the project manager do to avoid schedule delays in future?
a)
Monitor the dependencies and respond to challenges.
b)
Ensure that all new dependencies are finish to start
c)
Specify any dependencies if they exist.
d)
Conduct a meeting to inform the customer.
136.
During a project steering committee meeting, the project manager reports that a formerly supportive key team member has become resistant to and negative about changes. Where should this information be captured?
a)
Responsible, accountable, consult, and inform (RACI) matrix
b)
Stakeholders engagement assessment matrix
c)
Risk register and issue log
d)
Work performance reports
137.
A project manager considers compliance to be part of the organization's process assets. The project team, however, has decided to include compliance as inputs to the relevant processes rather than document these rules as requirements. What is the project manager's compliance responsibility?
a)
Acts as coordinator for the resources and activities
b)
Conducts audits for the compliance requirement
c)
Performs risk analyses of compliance risks
d)
Changes process assets of the organization
138.
Due to a recent incident, a dissatisfied stakeholder files a complaint about a project that has been closed. What can the project manager do to help resolve this?
a)
Execute the relationship management plan.
b)
Consult with the project sponsor to manage the dissatisfied stakeholder.
c)
Review the project management information system (PMIS) archives.
d)
Update the risk register.
139.
A product owner has requested to incorporate embedded functionality for the patient portal in the next sprint. The team decided to perform an Affinity Estimation session to define how much value will be delivered. Which role is responsible to facilitate the session?
a)
Product Owner
b)
Scrum Master
c)
Developer
d)
Stakeholders' expectation is set too high
140.
A project manager recently joined a new organization. The project sponsor is a subject matter expert and wants to manage scope by delivering in small increments and changing the scope based on feedback. Which of the following approaches should be the recommended option?
a)
Scrum
b)
Waterfall
c)
Kanban
d)
Predictive
141.
A project is being executed. The project's life cycle is defined as predictive; however, a major deliverable will be handed over incrementally to the customer. The assigned resources are experienced and reliable and are willing to make decisions that the project manager used to make after each incremental delivery on other projects. What should the project manager do?
a)
Inform the team that although this is a hybrid environment, the project manager must still be responsible for making decisions
b)
Consult the product owner about letting the resources make decisions.
c)
Support the decisions of the team and transfer the decision making responsibility to them.
d)
D.Schedule a steering committee meeting and obtain their approval on the request.
142.
A project manager is working on a new compliance project that is different from regular projects as it will involve multinational partners and several government departments. The project will result in the adoption of new standards and procedures. What must the project manager do from the onset?
a)
Ensure that the business requirements are defined and met
b)
Ensure solution design is available from the start of the project
c)
Ensure execution and handover are done effectively
d)
Ensure the interpretation of compliance guidance and validation
143.
During a retrospective meeting, the project team confirmed that all deliverables were completed according to the specifications provided in the product backlog. However, the number of errors found during testing increased dramatically. What should the project manager do?
a)
Meet with quality assurance specialists to clarify the issue and seek resolutions.
b)
Review the risk management plan to determine the mitigation strategy.
c)
Perform a Monte Carlo analysis to identify possible scenarios and actions.
d)
Register the risk in the risk register and monitor it during the next iteration
144.
Some team members assigned to a new technology project expressed their lack of knowledge about the technology and the challenges they will face during implementation. What should the project manager do?
a)
Due to the project due dates, replace the members with more knowledgeable staff.
b)
Ask the team members to do some research and self-learning efforts about the technology.
c)
Reallocate the members to work on and complete different tasks for which they have experience.
d)
Reassure the team members that a training path is in place to learn the new technology.
145.
A project manager is working with a team to develop work packages. The project manager noticed a gap in the requirements gathering where important points were missing, which would impact the project timeline. What should the project manager do?
a)
Meet with the project sponsor to discuss canceling the project.
b)
Meet with the project sponsor and stakeholders to request a budget increase.
c)
Meet with the product manager to create a backlog with the missing requirements.
d)
Evaluate the impact, update the risk register, and present it to the stakeholders.
146.
A project team just completed an environmental scan and have uncovered a lot of related hindrances that could potentially affect the project delivery negatively. The project manager is working with the team to understand the details of each identified hindrance and how the hindrances relate to each other, in order to understand the overall complexity of the project. This will enable the team to arrive at a plan that addresses the challenges identified. Which of the following techniques has the project manager used in this instance?
a)
Pareto analysis
b)
Critical analysis
c)
Systems thinking
d)
Total quality management
147.
A project manager was just given a new project to handle. She is working on the project documents and, after reading the Project Charter, is compiling the risks as she sees them. Once she completes the list, when should it be reviewed?
a)
When starting the project and as each risk is closed.
b)
While organizing, preparing, and carrying out the work.
c)
During weekly meetings as new risks are identified and added.
d)
Regularly and throughout the project.
148.
During project implementation, an issue arises that requires the execution of the project's contingency plan, which will impact the project schedule. What should the project manager do?
a)
Initiate a risk audit.
b)
Issue a change request.
c)
Review the cost impact.
d)
Update the contingency plan.
149.
Select three ways to improve and practice leadership skills. (Choose 3)
a)
Engage the team in the project process.
b)
Be actively involved in the project tasks.
c)
Treat each team member the same way.
d)
Ask for feedback and analyze the results.
e)
Use democracy for all team decisions.
150.
An experienced project manager is preparing a kick-off meeting for a new service assessment. A high-level description of the service has been provided. What should the project manager do first?
a)
Develop the project charter.
b)
Develop the responsible, accountable, consult, and inform (RACI) matrix.
c)
Define the project scope statement.
d)
Create the work breakdown structure (WBS).
151.
A company is considering adopting the agile methodology for future projects. The project manager is leading a discussion focused on the benefits associated with the agile methodology. Which of the following points should the project manager highlight?
a)
Transparency is central, early and reliable delivery, methodology embraces change
b)
Product based method, divides projects into valuable phases, focuses on business justification
c)
Clear documentation exist, single point of responsibility, effective collaboration
d)
No overtime if possible, face-to-face contact and constantly looking back to move forward
152.
During a team meeting, team members asked the project manager to advise them on project dependencies. What should the project manager ask the team to do for internal dependencies?
a)
Become familiar with the latest organizational changes.
b)
Read about the merger with a competing organization.
c)
Check the changes related to the work-from-home policy.
d)
Become familiar with the upgrade of the Internet provider.
153.
An executive stakeholder has crucial decision power on the execution and success of a project. How should this stakeholder's importance be reflected in the stakeholder engagement plan?
a)
Describe the executive's support level, expectations, risk threshold, and appropriate communications for various project needs.
b)
Rank the executive in an organizational chart and illustrate any affinities or hostilities with other stakeholders.
c)
Label the executive as "supportive" and ensure that email, phone numbers, and absence/vacation times are up to date.
d)
Describe the executive's involvement in similar past projects in order to decide the appropriate engagement level on a case-by-case basis.
154.
While developing the stakeholder management plan for a large project, a project manager organizes a workshop to identify and assess stakeholder power and influence. Due to time constraints, the workshop can only be one day long. What should the project manager do to achieve this goal within the workshop timeframe?
a)
Use a Power-Interest Matrix
b)
Use Nominal Group Technique
c)
Use a Stakeholder Cube Model
d)
D.Use a Pareto Diagram
155.
A project manager is leading a project that is vital to their organization and the local environmental and energy authority. During a team meeting to discuss project risks , the team raised a high risk that an important senior manager is not currently involved with project. What should the project manager do to mitigate this risk?
a)
A.Implement regular status reporting.
b)
Escalate this risk to senior management.
c)
Develop a highly detailed project management plan
d)
Invite the senior manager to daily project meetings.
156.
A new graduate recently joined a mature agile R&D team. A mentor, assigned to work with the graduate, is overwhelmed by the extra workload. Team performance and motivation are dropping. How can the project manager help with this situation?
a)
Maintain a laissez-faire leadership style with the team, but use a transactional style to give firm guidance to the graduate.
b)
Ask the mentor to use a collaborative servant leader approach to perform the usual duties along with the mentor role.
c)
Cancel the mentor plan and focus on keeping the graduate motivated by learning through an intensive immersion.
d)
Ask three more team members to share the mentor role in order to reduce the individual mentor workload by 75%.
157.
A complex construction project entails the meeting of several regulations throughout project execution. The project team is brainstorming how to implement an effective method to ensure compliance throughout the term of the project. Which compliance review process is suitable for this situation?
a)
Conduct a gated review throughout the project phases.
b)
Review at the end of the project.
c)
Review before the closure of the project.
d)
Conduct an informal review only that is based on need.
158.
A project manager is working on a complex project that has high interest from senior management. There are many stakeholders with competing priorities, which requires significant negotiation skills to overcome rising conflicts. Which two principles should the project manager follow when developing the negotiation strategy? (Choose two).
a)
Separate the people from the problem.
b)
Focus on political issues first.
c)
Focus on management priorities.
d)
Focus on interests, not positions.
e)
Delegate the decisions to the team.
159.
A large corporation is transforming itself from a predictive to agile approach. A project team with knowledge of agile practices is experiencing significant conflicts with the executives regarding the processes to be followed. How should these conflicts be resolved?
a)
Negotiate with the executives and agree on a process.
b)
Train the executives on agile practices.
c)
Include the executives in team retrospectives.
d)
.Request that the executives use agile practices.
160.
A project manager wants to establish an incentive and rewards strategy for the project team. What approach should be taken?
a)
Ask Human Resources department which incentives should be provided.
b)
Check on budget availability in order to determine specific reward amounts.
c)
Provide an opportunity for publicly presenting the outcomes.
d)
Identify the specific needs for each team member to determine incentives.
161.
A project team recently experienced delays due to noncompliance which have made the project schedule less flexible and increased risk to cost and poor quality. The team is brainstorming about ways to avoid this in future. What is most far-reaching implication for the organization if this noncompliance is not resolved?
a)
Business survival and continuity
b)
Unhappy clients or end users
c)
Slower response to system
d)
Fines and penalties
162.
An operational support project is running smoothly, but a customer consistently complains about a lack of visibility into the quality of the support work. How should the project manager address this customer concern?
a)
Prepare relevant reports, send them to the customer daily, and publish them in a shared folder for future review.
b)
Request the customer to appoint a manager from their area to review day-to-day activities and agreements reached during all discussions.
c)
Plan a recurring governance meeting with the customer to present progress and publish data in a shared folder for future review.
d)
Inform the customer that every day after the most important discussions occur, one team member will oversee updating them.
163.
During the team meeting, two of the team members who worked on the same tasks are arguing about who is at fault for the task being late. None of them want to be perceived as the one who caused the delay. What is the most likely cause of this issue?
a)
Conflicting Priorities
b)
Unclear Responsibilities
c)
Personal Competition
d)
Personnel Selection
164.
A project team has successfully completed a project. The same team and three new people start another project led by a new scrum master. How will the new scrum master lead?
a)
High directive, high supportive
b)
Low directive, high supportive
c)
High directive, low supportive
d)
Low directive, low supportive
165.
A pharmaceutical project in the initiation phase is likely to be impacted by new market regulations. Which stakeholder categories should the project manager assign to the relevant regulatory body?
a)
External with high power/influence
b)
Internal with high power/influence
c)
Internal with antagonist/resistant support level
d)
External with antagonist/resistant support level
166.
A large infrastructure organization is reviewing and standardizing project tools and techniques. Regarding the question “When should the decision be made to take corrective action?”, which process group can this question come from?
a)
Initiating Process Group
b)
Planning Process Group
c)
Executing Process Group
d)
Monitoring and Controlling Process Group
167.
During project closure, the project manager finds it difficult to obtain successful project completion feedback. Some stakeholders disagree with the project's success criteria and have been frustrated with the project from the beginning. To what should the project manager refer to address these concerns?
a)
Project charter
b)
Quality management plan
c)
Scope statement
d)
Requirements documentation
168.
A project manager has made compliance-related changes by adopting a new project delivery approach. During external validation, an audit revealed that some of the component work did not conform to the organization's standards. What should the project manager have done?
a)
Executed only compliant deliverables.
b)
Clarified interpretation of compliance guidelines.
c)
Translated business requirements to design.
d)
Researched regulations in the public sector.
169.
A project manager is leading a project with 34 team members from six countries. The scope of the project is to modernize a process used for almost 40 years in the organization. What criteria should the project manager consider while developing the communication plan? (Choose 3).
a)
Personal diversity
b)
Age diversity
c)
Cultural diversity
d)
Skill diversity
170.
A demanding project stakeholder insists that an additional feature be added to a project product without changing the scope, budget, or schedule. The project manager allows this feature to be included since it adds great value to the end product. However, the project manager discovers that adding this feature has lengthened the project schedule and increased project costs. Which process should the project manager have followed before including the additional product feature?
a)
Change control
b)
Schedule planning
c)
Procurement planning
d)
Quality audit
171.
In an agile development environment, when should a risk analysis be performed?
a)
Before the start of each iteration
b)
During the daily standup meeting
c)
In the retrospective meeting
d)
After every scrum meeting
172.
A project manager is leading a project that is being implemented simultaneously in two countries with an 11-hour time zone difference. The project manager needs to determine a mutually convenient time to provide stakeholders with information on the project's schedule, cost, and performance progress. What should the project manager do?
a)
Use a world clock to identify a few potential times that work for all stakeholders.
b)
Send a survey to stakeholders asking them for their availability during the week.
c)
Schedule two separate meetings, one for stakeholders in each country.
d)
Record the meeting and send it to stakeholders to watch on their own time.
173.
While working on a project, the project team realizes that recent data center upgrades could impact the project's outcome. Certain modules of the project deliverable are incompatible with the new environment. The team identifies the appropriate steps to address the issue. What is the next step for the project manager?
a)
Request a budget increase.
b)
Submit a change request.
c)
Change the project schedule.
d)
Update the requirements document.
174.
A project manager is leading a team on a new development project. The team is made up of a diverse group of people with different personalities and work styles. The project manager is committed to creating a cohesive and productive team, so they decided to introduce the DISC behavior model to help team members understand each other better. Based on the DISC behavior model, which of the following characteristics best describes the Influence style?
a)
Direct, result-oriented, and firm
b)
Outgoing, enthusiastic, optimistic
c)
Accommodating, patient, humble, tactful
d)
Analytical, reserved, and precise
175.
A company is kicking off a new hybrid project to be in compliance with new government regulations. The team has established a reliable velocity of 40 story points per iteration. Every iteration lasts 2 weeks. The sponsor wants to know when the project will be done if there are 800 story points remaining.
a)
4 hours
b)
8 weeks
c)
40 days
d)
10 months