WorksheetsEnterprise Systems Quiz
Total questions: 30
Worksheet time: 30mins
What is the main function of Enterprise Systems?
Store video files
Integrate business processes across departments
Play computer games
Manage only payroll
Which of the following is NOT an Enterprise System?
ERP
CRM
SCM
ATM
Which feature ensures all departments use the same updated data?
Offline storage
Centralized database
Multiple spreadsheets
Flash drives
CRM focuses on managing:
Supply chain activities
Customer relationships
Employee hiring
Product packaging
Which is a benefit of Enterprise Systems?
More manual work
Improved efficiency
Slower decision-making
Reduced data accuracy
A common challenge in ES implementation is:
Low cost
Employee resistance to change
Easy training
No maintenance
A company known to use SAP ERP is:
Nike
Jollibee
Lazada
YouTube
Which is an emerging ES trend?
Cloud-based access
Diskette storage
Manual updates
Paper-based reports
BI (Business Intelligence) systems are used for:
Gaming analysis
Business data insights
Payroll management
Website hosting
In the Philippines, which uses Enterprise Systems for e-governance?
Fast food chains
Government agencies
Online shopping sites
BPO companies
A business process is best defined as:
A company’s vision statement
A set of related tasks producing a product/service
An employee handbook
A business logo
Which is a direct value-adding process?
Budgeting
Operational process
Employee training
Internal auditing
An example of a support process is:
Marketing a new product
Employee training
Delivering goods
Customer order processing
Inputs in a business process are:
Customer feedback
People, data, and materials used
Final products
Company mission
BPM stands for:
Business Process Management
Basic Project Model
Balanced Planning Method
Business Performance Map
The first stage in BPM lifecycle is:
Execute
Design
Monitor
Optimize
Which diagram uses swimlanes to assign responsibilities?
ERD
SIPOC
Swimlane diagram
Venn diagram
Which project method uses “sprints”?
Waterfall
Scrum
Lean
Kanban
Which project approach works best with changing requirements?
Agile
Waterfall
CPM
Linear method
Which cloud model is best for banks and hospitals needing security?
Public Cloud
Private Cloud
Hybrid Cloud
Community Cloud
A diagram that shows how entities are related in a database.
Use Case Diagram
Entity Relationship Diagram
Data Flow Diagram
Balanced Scorecard
A diagram that shows data movement in a system using flows and processes.
Swimlane Diagram
Data Flow Diagram
ER Diagram
Scrum Board
A tool to analyze and improve processes using visual models.
Business Process Modeling
Value Stream Mapping
Balanced Scorecard
Microservices Architecture
A Lean tool to identify waste and propose improvements.
Business Process Modeling
Use Case Diagram
Value Stream Mapping
Entity Relationship Diagram
A tool to evaluate performance from financial, customer, internal, and learning perspectives.
Balanced Scorecard
ER Diagram
Data Flow Diagram
Swimlane Diagram
A measurable value that shows success toward a goal.
Scrum Board
Key Performance Indicator
Balanced Scorecard
Microservices
A high-level UML diagram showing user interactions with a system.
Entity Relationship Diagram
Use Case Diagram
Swimlane Diagram
Data Flow Diagram
A communication layer allowing applications to exchange data.
Enterprise Service Bus
Data Flow Diagram
Use Case Diagram
Cloud ERP
An architecture that breaks applications into independent services.
Microservices Architecture
Value Stream Mapping
BPM Lifecycle
ER Diagram
A method of managing IT infrastructure using scripts and automation.
Scrum
Infrastructure as Code
ERP
CRM
