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Conflict Resolution Scenarios

Total questions: 12

Worksheet time: 12mins

Name
Class
Date
1.

Two students start yelling at each other over who gets the basketball. One of them calmly says, “Let’s ask the teacher to decide.”

a)

Negotiate

b)

Get Help

c)

Defuse the Conflict

d)

Avoid the Conflict

2.

Two classmates both want the same seat on the bus. They agree that one will sit there in the morning and the other will sit there in the afternoon.

a)

Avoid the Conflict

b)

Defuse the Conflict

c)

Negotiate

d)

Get Help

3.

Fred notices their friend, Luis, is getting frustrated and starting to raise their voice during a debate about DC United is better than Real Madrid. Fred makes a joke to calm things down and change the subject.

a)

Get Help

b)

Negotiate

c)

Defuse the Conflict

d)

Avoid the Conflict

4.

Two kids are arguing about which game to play. One of them walks away and plays with someone else instead.

a)

Negotiate

b)

Get Help

c)

Defuse the Conflict

d)

Avoid the Conflict

5.

A group project is falling apart because members can’t agree. The students ask their teacher to help them find a fair solution.

a)

Get Help

b)

Avoid the Conflict

c)

Defuse the Conflict

d)

Negotiate

6.

At lunch, two students argue over who should take the last slice of pizza. They talk and come to an agreement. One of them will get the slice of pizza today, the other student will get the pizza next time.

a)

Defuse the Conflict

b)

Get Help

c)

Negotiate

d)

Avoid the Conflict

7.

A student feels themselves getting angry at a friend during a game, so they take a deep breath and say, “Let’s just cool off for a minute before we play again.”

a)

Negotiate

b)

Get Help

c)

Defuse the Conflict

d)

Avoid the Conflict

8.

Riley is standing in the hallway at school when JJ accidentally bumps into them. Riley gets upset and says, “Hey, who do you think you’re shoving?”

What is a negative way that Riley could manage this conflict?

a)

a) Yelling at JJ and calling them names

b)


b) Taking a deep breath and walking away

c)


c) Asking JJ politely if it was an accident

d)


d) Getting help from a teacher if the conflict escalates

9.

Riley yells at JJ and calls them names after being bumped in the hallway.


How would using this negative strategy to manage the conflict impact the individuals involved?

a)

a) It could make JJ feel embarrassed or angry, possibly escalating the conflict

b)

b) It would help Riley and JJ quickly resolve the situation peacefully

c)

c) It would build trust and strengthen their friendship

d)

d) It would encourage both Riley and JJ to avoid conflicts in the future in a healthy way

10.

Question:
Riley is standing in the hallway at school when JJ accidentally bumps into them. Riley gets upset and says, “Hey, who do you think you’re shoving?”

What is a positive way that Riley could manage this conflict?

a)

a) Calmly asking JJ if it was an accident

b)

b) Yelling louder so JJ knows they are upset

c)

c) Shoving JJ back to show they’re serious

d)

d) Starting rumors about JJ to get back at them

11.

Riley calmly asks JJ if it was an accident after being bumped in the hallway.


How would using this positive strategy to manage the conflict impact the individuals involved?

a)

a) It would allow JJ to explain and clear up the misunderstanding peacefully

b)

b) It would make the conflict worse and create more tension

c)

c) It would embarrass JJ and make Riley feel more upset

d)

d) It would lead to rumors and damage their friendship

12.

What should you do when discussing a conflict to help work it out?

a)

make eye contact

b)

nod to show your understanding

c)

listen

d)

all of the above