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Introduction to Industrial Engineering 2

Total questions: 25

Worksheet time: 8mins

Name
Class
Date
1.

Who is generally credited as the pioneer of Industrial Engineering through their concept of "Scientific Management"?

a)

Eli Whitney

b)

Frank Gilbreth

c)

Frederick W. Taylor

d)

Hugo Diemer

2.

The concept of "interchangeability of parts" was first successfully implemented in the manufacturing of:

a)

Steam engines

b)

Textiles

c)

Muskets and pistols

d)

Railroad cars

3.

Frank and Lillian Gilbreth are best known for their development and use of which technique?

a)

Time Study

b)

Motion Study

c)

Inventory Systems

d)

Cost Control

4.

Who started the first continuing curriculum in Industrial Engineering at Pennsylvania State College in 1908?

a)

Frederick Taylor

b)

William Kent

c)

Hugo Diemer

d)

Lillian Gilbreth

5.

A major outcome of the application of Scientific Management principles after World War I was:

a)

A decrease in production

b)

A focus on good production methods

c)

Spectacular increases in production

d)

The elimination of vertical integration

6.

The core of Frederick Taylor's system consisted of:

a)

Paying strong attention to rules of thumb

b)

Breaking down the production process and improving the efficiency of each part

c)

Focusing solely on financial incentives for managers

d)

Allowing workers to develop their own methods

7.

Eli Whitney and Simeon North's system of interchangeable parts reduced the need for:

a)

Raw materials

b)

Specialized skills on the part of the workers

c)

Government contracts

d)

Quality control

8.

Taylor's famous "classic experiment" at the Bethlehem Steel Corporation was related to improving the process of:

a)

Assembling rifles

b)

Melting iron ore

c)

Shoveling coal

d)

Managing personnel

9.

The Gilbreths used which tool to meticulously analyze and measure fundamental worker motions?

a)

A stopwatch

b)

A survey

c)

A motion-picture camera

d)

A light meter

10.

Scientific Management, as a philosophy, was based on the scientific study of work and also on the scientific:

a)

Design of marketing campaigns

b)

Selection, education, and development of workers

c)

Pricing of finished goods

d)

Acquisition of competing companies

11.

Frank and Lillian Gilbreth categorized the elements of human motion into 18 basic elements called:

a)

Gilbreaks

b)

Motions

c)

Therbligs

d)

Ergos

12.

Which of the following was NOT one of Taylor's contributions at Bethlehem Steel?

a)

Development of incentive payment systems

b)

The creation of training departments

c)

The invention of the assembly line

d)

The creation of personnel departments for worker selection

13.

The developments in Motion Study are considered the beginning of the broader field known as:

a)

Supply Chain Management

b)

Human Factors or Ergonomics

c)

Total Quality Management

d)

Operations Research

14.

In addition to Hugo Diemer, who also organized an IE curriculum in 1908, at Syracuse University?

a)

Frederick Taylor

b)

William Kent

c)

Eli Whitney

d)

Frank Gilbreth

15.

A negative consequence of Scientific Management's focus on output was that management paid little attention to:

a)

The importance of good methods in production

b)

Implementing standards

c)

Developing incentive plans

d)

Increasing production rates

16.

Taylor's work focused on analyzing and improving the efficiency of work units, while Whitney's work focused on standardizing material units. This analogy highlights:

a)

Their personal rivalry

b)

The different but complementary nature of their contributions to manufacturing

c)

That Taylor's work was more important than Whitney's

d)

That Whitney's ideas were outdated

17.

The unethical management practice of "rate cutting" involved:

a)

Lowering prices for customers

b)

Reducing workers' pay rates after they increased their output

c)

Cutting the number of managers

d)

Reducing the quality of raw materials to cut costs

18.

The work of the Gilbreths "Permitting analysts to design jobs with knowledge of the time required to perform the job" combined the concepts of Motion Study with:

a)

Time Study

b)

Personnel selection

c)

Facility layout

d)

Inventory ordering

19.

Legislation limiting the use of time standards in government operations was a direct result of:

a)

The high cost of implementing time studies

b)

Concerns over the dehumanizing aspects of Scientific Management

c)

A surplus of industrial engineers

d)

The invention of automated timing systems

20.

A key philosophical difference in Taylor's approach was its insistence on:

a)

Using rules of thumb for decision making

b)

Examining each work component separately and eliminating useless movements

c)

Allowing experienced workers to set the pace

d)

Focusing only on mechanical efficiency, not human workers

21.

The development of "jigs, fixtures, and other devices" by Taylor was meant to:

a)

Improve worker comfort

b)

Accelerate mechanical work and ensure consistency

c)

Make products more aesthetically pleasing

d)

Reduce the need for training

22.

The post-WWI industrial norm became large-scale organizations that were vertically integrated and utilized:

a)

Craft production techniques

b)

Mass production techniques

c)

Outsourced manufacturing

d)

Experimental prototyping

23.

The concept of creating "service departments" like tool rooms and personnel offices was part of Taylor's contribution to:

a)

Corporate organizational structure

b)

Marketing and sales strategy

c)

Public relations

d)

International trade

24.

The Gilbreths' work extended the concepts of Scientific Management by focusing on a more detailed level of analysis: from tasks to fundamental __________.

a)

Motions

b)

Costs

c)

Departments

d)

Products

25.

The primary reason management lost interest in "good methods" after WWI was because:

a)

Methods engineering was too expensive

b)

Significant production increases were already easy to achieve with standards and incentives

c)

The Gilbreths' methods were too complex to implement

d)

Workers refused to cooperate with methods changes